Welcome to another installment of our troubleshooting series where we aim to help our readers who own the #Google #Pixel3XL fix the issues that they are experiencing with their phone. This is one of the latest flagship phones released by the search giant this year and is best known for its large 6.3 inch P-OLED display. Under the hood is the powerful Snapdragon 845 processor paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Pixel 3 XL stuck in fastboot mode issue.
If you own a Google Pixel 3 XL or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix Google Pixel 3 XL Stuck In Fastboot Mode
Problem: I have a Pixel 3 XL. my phone won’t start up. when I turn it on, there is a black screen with a warning sign stating “Fastboot Mode”, with many things under it (product revision, bootloader version, serial number, DRA, etc). I tried restarting it with power button and volume button, but still the same screen. I tried powering it off, but no luck. I looked for safe mode as an option, but don’t see it, just “start, power off, BarCode, Recovery mode, Restart Bootloader” as only options. the phone is only a month old. any recommendations?
Solution: The fastboot mode allows the phone owner more access to certain phone functions that is not found on the main menu of the device when it is booted up normally. When the phone is started in this mode you will be able to modify the system file image using a computer when using a USB connection. While this mode is not turned on by default certain devices such as the ones released by Google have this as a standard feature.
There are several quick ways to get out of this mode which we have listed below.
Perform a soft reset
Restart the phone. You can do this by pressing the power button then holding it until the phone turns off. Once the phone is off turn it on again then check if it will now boot normally.
Check if the issue occurs in Safe Mode
There are instances when an app you downloaded can cause this problem. To verify if this is the case you will need to start the phone in Safe Mode as only the pre-installed apps are allowed to run in this mode.
- Press your phone’s power button.
- After the Google logo shows on your screen, when the animation starts, press and hold your phone’s volume down button. Keep holding it until the animation ends and your phone starts in safe mode.
- You’ll see “Safe mode” at the bottom of your screen.
If the problem does not occur in this mode then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
Perform a factory reset
One last troubleshooting step to consider is a factory reset. This will revert the phone back to its original factory condition. Take note that this will erase your phone data.
- Hold the Power Button Until the Phone Is Off
- Hold the Power Button and the Volume Down Button for a Few Seconds
- Wait to See Fastboot Mode on the Screen
- Let Go of the Buttons
- Select Recovery Mode
- Wait for the Android Robot Image to Pop Up
- Hold Down the Power Button and Then Press the Volume Up Button
- Select Wipe Data/Factory Reset
- Select Yes
- Select Reboot System Now
In case the above steps fails to fix the problem then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.
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