How to Fix Galaxy S25 eSIM Not Activating After Update

If your Galaxy S25 eSIM will not activate after an update, the issue is usually tied to a carrier provisioning mismatch, a stuck network registration state, or an eSIM profile that did not re-validate correctly after the firmware change. This can leave the phone stuck on Activating, Searching, or emergency-only service.

If you want broader help for this device family, visit the Galaxy S25 support hub. You may also need one of the closely related fixes below if the problem started after the same update.

Related fixes worth checking

Fix #1: Force restart the Galaxy S25

Press and hold the Side button and Volume down button together for around 10 seconds until the phone restarts. This clears temporary radio glitches and forces the modem to initialize again.

Fix #2: Check for carrier and Samsung updates

Go to Settings > Software update > Download and install, then also check whether your carrier has pushed a new profile in Settings > Connections > SIM manager. An eSIM activation failure right after an update is often fixed by a follow-up carrier bundle.

Fix #3: Toggle eSIM and airplane mode

Open Settings > Connections > SIM manager, turn the eSIM line off, wait a few seconds, then turn it back on. After that, enable Airplane mode for 30 seconds and disable it again to force fresh registration with the network.

Fix #4: Delete and re-add the eSIM only if your carrier allows it

If the profile is corrupted, remove it from SIM manager and scan the carrier QR code again or use your carrier app to download the line. Confirm with your carrier first so you do not accidentally lose the profile.

Fix #5: Reset network settings

Go to Settings > General management > Reset > Reset mobile network settings or Reset network settings, then restart the phone. This removes broken APN, Wi-Fi, and Bluetooth network data that can interfere with activation.

Fix #6: Contact the carrier for reprovisioning

If activation still fails, ask the carrier to reprovision the eSIM IMEI and EID on their side. This is often the final fix when the phone updated correctly but the carrier record did not.

When to get more help

If the problem started immediately after an update and none of the steps above work, install the next available patch, back up your data, and contact the manufacturer or carrier if activation, charging, or display hardware still fails. Persistent issues after a reset usually point to firmware corruption, carrier-side provisioning trouble, or hardware that needs hands-on service.