How to Fix Galaxy S24 Stuck on Samsung Logo Tutorial

How to Fix Galaxy S24 Stuck on Samsung Logo: A Step-by-Step Guide

If your Samsung Galaxy S24 is stuck on the Samsung logo and refuses to boot properly, it can be a frustrating and daunting experience. However, there are several troubleshooting steps and solutions that you can try to resolve this issue.

Reason Behind the Problem

Before diving into the solutions, it's important to understand some of the common reasons why your Galaxy S24 might get stuck on the Samsung logo. These include:

Incomplete or corrupted software update: If your device loses power or connectivity during the update process, it can lead to a corrupted or incomplete update, causing the phone to get stuck on the logo.
Conflicting third-party apps: Some third-party applications may not be compatible with the latest software update, resulting in conflicts that can cause the device to freeze during startup.
Insufficient storage space: When your device doesn’t have enough storage space to complete the update and install necessary files, it may get stuck on the Samsung logo.
Hardware issues: In rare cases, underlying hardware problems can cause the device to get stuck during the boot process, even after an update.

Troubleshooting Steps

Force Restart the Device

The first and simplest step is to force restart your Galaxy S24. This can help resolve minor software glitches that may be causing the device to get stuck on the Samsung logo.

Press and hold the Volume Down and Power buttons simultaneously for 10-15 seconds.
Release the buttons when the device vibrates, and the Samsung logo appears.
Allow the device to restart normally. You may need to force restart your phone three to four times to resolve the issue.

Remove Phone Cover and Force Restart

Sometimes, the phone cover can get stuck on the power button, causing the device to malfunction. Try removing the phone cover and then force restarting the device as described above.

Boot into Safe Mode

If you suspect that a third-party app is causing the issue, booting your Galaxy S24 into Safe Mode can help identify the culprit.

Turn off your Galaxy S24.
Press and hold the Power button until the Samsung logo appears.
As soon as the logo appears, release the Power button and immediately press and hold the Volume Down button.
Continue holding the Volume Down button until the device finishes restarting and “Safe Mode” appears in the bottom left corner of the screen.
If your device boots successfully in Safe Mode, you can uninstall recently installed or suspicious apps one by one to identify the problematic app.

Wipe Cache Partition

Wiping the cache partition can often resolve issues caused by corrupted cache data.

Turn off your device.
Press and hold the Volume Down and Power buttons to force shut down the device.
Immediately connect the device to a power source.
Press and hold the Volume Up and Power buttons together until the Samsung logo appears. Release the buttons immediately.
Use the Volume Down button to navigate to “Wipe cache partition” and select it with the Power button.
Confirm your action by selecting “Yes” and then reboot the device.

Boot into Recovery Mode and Factory Reset

If the above steps do not resolve the issue, you may need to boot into recovery mode and perform a factory reset. This will erase all data on your phone, so it is crucial to back up your important files before proceeding.

Turn off your device.
Press and hold the Volume Up, Power, and (if applicable) Home buttons simultaneously until the Samsung logo appears.
Release the buttons and wait for the Android Recovery screen to appear.
Use the Volume Down button to navigate to “Wipe data/factory reset” and press the Power button to select it.
Confirm your action by selecting “Yes” and then select “Reboot system now” to restart the device.

Use Professional Tools

If all the above steps fail, you can use professional tools like Android Repair to fix the issue. This tool can help resolve various system errors, including the logo screen issue.

Install and launch Android Repair on your computer.
Connect your device to the computer using a USB cable.
Select “System Repair” and follow the prompts to enter the required information about your device.
Boot your Samsung into Download Mode and proceed with the repair process. Note that using this tool may result in data loss on your phone.

Additional Tips

Charge Your Phone: Sometimes, a simple charge can resolve the issue if the battery is completely drained.
Soft Reset: Hold the "Power" button until the phone shuts off, wait 30 seconds, and then turn it back on.
Reinsert the Battery (for older models): If your phone has a removable battery, try taking it out, waiting a minute, and reinserting it.

By following these steps, you should be able to resolve the issue of your Galaxy S24 getting stuck on the Samsung logo and get your device back up and running smoothly.