The error code 0xc101ab66 on your Xbox Series X occurs when you try to play a movie or TV show using the Movies & TV app. This is usually caused by a service outage on the Xbox Live server. To fix this you need to perform several troubleshooting steps.
The Xbox Series X is a next generation gaming console that was first released by Microsoft late last year. It’s capable of running games at true 4k resolution at up to 120 frames per second. Some of its excellent features include backwards compatibility to hundreds of games, access to the Game Pass subscription service, and faster game loading time just to name a few.
What to do when you get the error code 0xc101ab66 on your Xbox Series X
One of the issues that you might experience on your Xbox is when you are unable to play a movie or TV show and the error 0xc101ab66 appears. This means that there might be a problem with the Xbox Live server or a system glitch has occurred. Here’s what you need to do to fix this.
Solution 1: Check Xbox Live server status
One of the main causes of this problem is an outage on the Xbox Live server. Here’s how you can check the status of the Xbox status.
Time needed: 5 minutes.
Check the server status
- Open a web browser.
You can do this from your computer or from your Xbox Series X console.
- Go to the Xbox server status home page.
You can check details on the status of Xbox server issues if any from here.
If an outage is reported on the Xbox servers then this could be what’s causing the problem. You will need to wait for this to be fixed. Microsoft will usually post the estimated time when the issue will be resolved.
Solution 2: Relaunch the Movies & TV app
Sometimes the problem can be caused by a glitch in the app itself. To fix this all you have to do is to restart the app.
- Press the Xbox button. You can find this on your controller.
- Highlight the app. This will allow you to select it.
- Press Menu. This allows you to access the app system settings.
- Select Quit. This will stop the game from running.
- Start the Movies & TV app. This will launch the app.
Try to check if the problem still occurs.
Having the error code 0xc101ab66 on your Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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