How to Fix Cant Hear Anyone On Discord on Windows 10 PC

Discord is VoIP application that is used by more than 250 million non gamers and gamers in the gaming community. Since it can run on your Windows 10 PC browser, it is considered to be an ideal choice for users to communicate with their gamer friends. Voice Video chat with your friends allows a more interactive gaming experience. Although Discord app is a stable platform there are some issues that users are experiencing wherein you can’t hear your gaming friends when you do voice and video chat. In this latest installment of our troubleshooting series we will tackle Cant Hear Anyone On Discord Issue.

Fix cant hear anyone in Discord

There are several factors that can cause this particular problem users experienced ranging issues with your audio settings or there is a bug in the Discord app. Listed below are the recommended troubleshooting method that you need to do to Fix Can’t Hear Anyone on Discord Issue.

Before performing any of the recommended troubleshooting steps listed below it’s best to restart your computer first. This action refreshes the operating system and remove any corrupt temporary data that could be causing the problem.

Step 1: Use Legacy Audio Subsystem on Discord

There are instances wherein there is an incompatibility with the hardware on your computer with the audio system that Discord app has, thereby it is recommended to revert to Legacy Audio subsystem to help fix this issue.

Follow the steps below on how to use Legacy Audio Subsystem:

  1. Go to Discord app

    It is usually located on your Desktop. Cant Hear Anyone On Discord

  2. Click on the gear icon

    At Discord window, click on the gear icon which is also known as user settings. located below just beside you Discord Users name. Cant Hear Anyone On Discord

  3. Click on Voice and Video

    At Discord settings, Click on Voice and Video at the App settings located at the left pane.Cant Hear Anyone On Discord

  4. Locate Audio Subsystem

    Scroll down and locate Audio Subsystem located at the bottom right pane.Cant Hear Anyone On Discord

  5. Select Legacy

    Select Legacy to use Legacy Audio Subsystem option from the drop down menu on the Audio Subsystem option.Cant Hear Anyone On Discord

  6. Click Okay

    A prompt message appears “Changing the audio system will quite and relaunch Discord,. Are you sure you want to do this?” Click Okay. Discord will relaunch.Cant Hear Anyone On Discord

Once Discord completely reboots, check to see if the problem Can’t Hear people on Discord still occurs.

Step 2: Set as Default Communication Device on Discord

Most of the time, your Audio device is already set as default device however it is also important and recommended to set it as default communication device as well to fix can’t hear anyone in Discord issue.

Follow the steps below on how to set as Default Communication Device

  1. Right click on the sound icon located on the lower right corner of your screen.
  2. Click on Sounds to open sound on another window.
  3. Click on your audio device.
  4. At the lower right, click on the “Set Default” option.
  5. Select “Default device” from the drop down menu to Set as default device.
  6. Select “Default Communication device” to set audio device.
  7. Click Apply to apply changes made.
  8. Click OK to exit window.

Open Discord App then Check if the problem Can’t Hear people on Discord still occurs.

Step 3: Use the correct Output Device of Discord

If you are not using the correct Audio device sound system when running your Discord app then maybe it is what’s causing the problem. To help fix this issue, you need to select and use the correct output device.

Follow the steps below on how to Use the correct Audio Device and Output Device

  1. Go to Discord app. It is usually located on your Desktop.
  2. At Discord window, click on the gear icon which is also known as user settings. located below just beside you Discord Users name.
  3. At Discord User settings section, Click on Voice and Video at the App settings located at the left side menu.
  4. At voice settings tab, you will see both input output device option. Click on Output device just beside Audio input option
  5. Select your Default Audio device as your Output device.
  6. Click Esc button to exit settings.

Check if the problem Can’t Hear people on Discord still occurs.

Step 4: Refresh Discord App

Refreshing Discord App can sometimes fix the problem can’t hear anyone when using Discord voice channel. Also, performing refresh on Discord App triggers the update thus can help fix the issue.

To do this:

  1. Go to Discord app. It is usually located on your Desktop.
  2. At Discord window, Press CTRL + R key on your keyboard
  3. Discord will automatically refresh and reboots.

Step 5: Reinstall the Sound drivers

There are cases when a corrupted audio driver can cause not to hear anyone when using Discord. If this is the culprit you will need to reinstall the audio drivers.

To Reinstall the sound drivers, do the following steps below:

  1. Press Windows key + R on your Keyboard to open RUN.
  2. Then, at RUN dialog box type “devmgmt.msc” and press Enter or click OK to open Device Manager section
  3. In the device manager, expand the category of Sound, Video and game controllers.
  4. Right-click on the sound hardware and select Uninstall device.
  5. Click on “Action” tab at the top portion.
  6. Select Scan for hardware changes from the drop down menu. Computer will now scan for any hardware not installed and will find the sound module. It will automatically install the default drivers.
  7. Once the default drivers are installed, restart your computer

After computer completely reboots, Open Discord App then Check if the problem Can’t Hear people on Discord issues still occurs.

If the sound issue still exists, then try to update your Sound drivers:

  1. Press Windows key + R on your Keyboard to open RUN .
  2. Then, at RUN dialog box type “devmgmt.msc” and press Enter or click OK to open Device Manager section
  3. In the device manager, expand the category of Sound, Video and game controllers.
  4. Right-click on the sound hardware and select Update Driver.
  5. Select the option “Search Automatically for Drivers”. Windows will now search and update available drivers.
  6. After Discord s latest driver is updated, restart your computer

After computer completely reboots, check if Can’t Hear people on Discord problem still occurs

Step 6: Use Web Version of Discord

If the above mentioned steps fails to fix the issue, the last thing that you need to do is to use the Discord web version. There are instances wherein a bug on the app is what’s causing the problem, therefore using the web version to access Discord can help Discord fix issue.

  1. Go to Discord Website by clicking on this link: https://discord.com/
  2. Click on Open Discord to open the log in page.
  3. At log in page, logged into your Discord account using the correct log in details.

Check if the problem Can’t Hear people on Discord issues still occurs.

After following the methods mentioned , you have successfully Fix Cant Hear Anyone On Discord Issue and is now able to hear from people on Discord.