The Apex Legends crashing in your Xbox Series X can be caused by different factors. This could be due to a bug in the game which can be fixed by updating it, a corrupted cached file, or outdated software. To fix this you need to perform a series of troubleshooting steps.
Apex Legends is a multiplayer battle royale game which you can download for free on your Xbox Series X. The game is developed by Respawn Entertainment and published by Electronic Arts and is set in the same universe as the Titanfall series. The battle royale mode allows a team of three or two players to be the last one standing in combat while the Arenas mode is a team deathmatch game.
What to do when your Apex Legends game keeps on crashing
An issue that you might come across when playing this battle royale game on your console is when it crashes. This can happen anytime during the game or even before you start it. Here’s what you need to do to fix this.
- Make sure your Xbox is running on the latest software update.
- Make sure to update the Apex Legends game to eliminate the possibility of a game bug causing this problem.
Solution 1: Restart Apex Legends
The first troubleshooting step you will need to do in this case is to restart the game. This will remove any corrupted cached data that could be causing the freezing or crashing issue.
Time needed: 3 minutes.
Restart the game
- Press the Xbox button.
You can find this on your controller.
- Highlight the title.
This will select the game
- Press Menu.
This allows you to access the game system settings.
- Select Quit.
This will stop the game from running.
- Start Apex Legends.
This will start the game.
Try checking if the problem still occurs.
Solution 2: Restart the console
The next step to consider is to power cycle your Xbox Series X console. This will refresh its operating system and remove any corrupted data stored in its RAM. To perform this procedure just press the Xbox button on the console for 10 seconds or until it turns off. Unplug the power cord then wait for a minute before plugging it back in. Turn on the Xbox after a few seconds then try running Apex Legends again then check if it still crashes.
Solution 3: Use a different profile
There’s a possibility that a corrupted user profile data is causing this problem. You can check if this is the culprit by using a different profile.
- Press the Xbox button on the controller.
- Select Profile & System.
- Select Add or switch.
- Try using a different profile. If only one profile is available then select the Add new option to add another profile that you can use for checking.
If the problem does not occur when using this new profile then you will need to remove your original profile from the Xbox then add it again.
Solution 4: Delete the game save file
One of the factors that can cause this issue is a corrupted game save file. If this is what’s causing the problem then you will need to delete this file then resync with the cloud.
- Press the Xbox button on your controller.
- At the Home tab open My games & apps.
- Select See all
- Highlight Apex Legends then press the menu button on the controller.
- Select Manage game and add-ons.
- Select Saved data.
- Select Delete all to remove the local save data.
After performing these steps restart the Xbox then try checking if the problem still occurs.
Solution 5: Reinstall the game
If after performing the troubleshooting steps we have provided the issue still occurs then you should try to uninstall the game then reinstall it again.
Having the Apex Legends crashing on Xbox Series X can be a frustrating experience. Hopefully, this solution will help you fix the problem.
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