Galaxy S24 Can’t Connect to Wi-Fi or Mobile Data Fixes

Galaxy S24 Ultra Users: Troubleshooting Guides for Wi-Fi and Mobile Data Connectivity Issues

For many users of the Samsung Galaxy S24 Ultra, connectivity issues have become a recurring problem, affecting both Wi-Fi and mobile data connections. Here are some detailed steps and methods to help resolve these issues.

Resetting Network Settings

One of the most effective methods to fix connectivity problems is to reset the network settings on your device. To do this, follow these steps:

Open the Settings app on your Samsung Galaxy S24 Ultra.
Scroll down and tap on “General Management.”
Select “Reset” from the list of options.
Tap on “Reset mobile network settings” and also “Reset Wi-Fi and Bluetooth settings.”
Review the information displayed, noting that this will remove all saved Wi-Fi passwords and other network-related configurations.
If you’re sure you want to proceed, tap “Reset settings” and then confirm by tapping “Reset” again.

After the reset, your device will restart automatically, and you will need to reconnect to your preferred Wi-Fi networks and reconfigure any other network settings as needed.

Restarting Your Device and Router

Sometimes, a simple restart can resolve temporary network issues. Here’s how to do it:

Restart your Samsung Galaxy S24 Ultra by swiping down the notification panel, tapping on the power button, and selecting “Restart.”
Additionally, restart your router by unplugging it, waiting for 5 seconds, and then plugging it back in. This can help refresh the connections and resolve any temporary issues.

Checking and Updating Software

Ensuring your device is running the latest software can often resolve network-related issues. Here’s how to check for updates:

Go to the Settings app on your Samsung Galaxy S24 Ultra.
Scroll down and tap on “Software update.”
If an update is available, tap on “Download and install” to update your device.

Enabling/Disabling Wi-Fi and Mobile Data

Toggling these settings can sometimes resolve connectivity issues:

For Wi-Fi, go to the Settings app, select “Connections,” and turn off the Wi-Fi option. Wait for a few seconds and then turn it back on.
For mobile data, swipe down the notification panel and ensure the mobile data toggle is turned on. If it is already on, try turning it off and then back on again.

Improving Wi-Fi Signal Strength

Weak or intermittent Wi-Fi signals can be a common issue. Here are some tips to improve the signal strength:

Move closer to your router or access point to reduce interference.
Check for any potential interference from other devices or obstacles that may be blocking the signal.
Change the position of your router to ensure it is not stuck to walls or other obstacles.

Checking Network Signal and Mode

For mobile data issues, ensure you have a good network signal:

Check the network signal in the status bar. If the signal is poor, you may face mobile data issues or slow internet speeds.
Change the network mode by going to the Settings app, selecting “Connections,” then “Mobile networks,” and choosing a different network mode such as 5G, LTE, 3G, or 2G.

Removing and Reinserting the SIM Card

For mobile data issues, try removing and reinserting the SIM card:

Use a SIM ejector tool to remove the SIM card from your Samsung Galaxy S24 Ultra.
Clean the SIM card with a soft cloth and reinsert it.
Activate the mobile data and check if the issue is resolved.

Resetting APN Settings

Incorrect APN settings can cause mobile data issues. Here’s how to reset them:

Go to the Settings app, select “Connections,” then “Mobile networks,” and tap on “Access Point Names.”
Tap the three vertical dots at the top and select “Reset to default.”
This will reset all APN settings to their default values.

Checking VPN and Private DNS Settings

Misconfigured VPN or Private DNS settings can also cause connectivity issues:

Go to the Settings app, select “Connections,” and then check under “More connection settings” for any VPN settings. If a VPN is enabled, disconnect it.
Ensure that Private DNS settings are not misconfigured, as this can affect both Wi-Fi and mobile data connections.

Forgetting and Reconnecting to Wi-Fi Networks

If you are having issues with a specific Wi-Fi network, try forgetting the network and reconnecting:

Go to the Wi-Fi settings on your phone, select the Wi-Fi network you are having issues with, and tap on “Forget.”
Search for the network again and reconnect to it.

By following these steps, users of the Samsung Galaxy S24 Ultra can effectively troubleshoot and resolve common issues related to Wi-Fi and mobile data connectivity.