How to Fix A Galaxy A53 That Can’t Send Text Messages

In this troubleshooting guide, we will show you what to do if your Samsung Galaxy A53 can’t send SMS or text messages. We have to rule-out each and every possibility until we can determine the issue and fix it using effective solutions.

Estimate Cost : 0

Time Needed : 8 minutes

Don't you worry, SMS or texting problems on smartphone devices can be fixed easily without bringing your phone to the tech. So, if you are a Samsung Galaxy A53 owner and having a similar problem, then continue reading for this post might help you.

  1. First solution: Force Restart your phone.


    Before anything else, the first thing that you should do is to restart your device. Doing this will refresh the memory of your phone and reload all services that might be working poorly.

    So, if this is just a glitch in the system, then this method will fix it. 
    This is how you force restart your phone.

    1. Press and hold the Volume Down button and the Power key for 10 seconds. This will force your phone to shut down and then power back up. 
    2. When the logo shows, release both keys and wait until the reboot is finished. 

    After you do the procedure, try sending a text message to your phone number and see if you can receive it. If not, proceed to the next step.

  2. Second solution: Check the signal.


    If the first procedure failed to fix the problem, the next thing that you should do is to check the signal indicator of your phone.

    Issues like this often occur on mobile devices due to poor signal. Take a look at the status bar and see how many signal bars are displayed on your phone. If there are one or two signal bars, that might be the cause of the problem.

    Look for an open area where you can gain a strong network and see if it can receive a text message. If it is, then obviously a poor network in your area is causing the issue.

    But if your Galaxy A53 signal indicator is full bars and still can’t send a text message, try to check if Airplane mode is enabled. Because if it is, it means that all wireless services on your phone are disabled and that’s the reason your device cannot send a text message.

    To disable the Airplane mode, just swipe from the top of the screen to pull down the notification panel and tap the Airplane icon. If the icon is grayed out, that means that Airplane mode is disabled. You can again send a text message and see if it will go through.

    However, if your Galaxy A53 has full signal bars and Airplane mode is disabled and still can’t send a text message. Proceed to the next method.

  3. Third solution: Reset the messaging app.


    When it comes to text messaging issues, one of the factors to consider this problem occurs is due to corrupted messaging app cache and data. Through app reset, those old files and data will be deleted and replaced with newer ones.

    Don't worry, this method is safe and your important files and data saved on your phone won’t be deleted. Here’s how you can reset your messaging app:

    1: Tap and hold on the Messages icon until the options menu shows. 
    2: Tap the App info icon. 
    3: Scroll down a bit and tap Storage. 
    4: Tap Clear cache. 
    5: Tap Clear data, and then tap OK to confirm. 

    When the reset is done, launch your messaging app and send a text message to your phone number and see if the problem is fixed. If not, follow the next method.

  4. Fourth solution: Call your Service provider.


    In this instance, if all procedures you performed are unable to resolve the issue, the best thing that you can do is to call your service provider to find out if it is an account or network problem.

    Sometimes, due to account problems issues like this occur without apparent reason, especially if you have unsettled bills.

    It is imperative that you contact your service provider and talk to the representative so that you will be advised on what to do to settle your account and use their service again.

    On the other hand, if it’s due to a network problem, the representative will explain to you what happened especially if there's an outage in your area and will give you an estimated time when their service will be back to normal.

Tools
  • Messages
Materials
  • Samsung Galaxy A53

We hope this troubleshooting guide can help you.


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