In this article, we will show you what to do if your Samsung Galaxy A52 can’t connect to a 5G network. There are several factors to consider why Galaxy A53 can’t connect to the 5G network. It could be due to a network problem, incorrect network settings, a software issue, a weak signal, etc.
But since we are not sure what causes the issue on your device, the best thing that we can do is to rule out each and every possibility until we can figure out the real problem and fix it. So, if you have a similar issue with your device, then continue reading for this post might help you.
First solution: Do the Forced restart
Before anything else, the first thing that we want you to do is perform a forced restart on your phone. Doing this will refresh the memory of your device and close all apps and services that might conflict with the memory and cause the issue to occur. So, if this is a minor firmware problem, then this method will fix it. Here’s how:
- Press and hold the Volume Down button and don’t release it yet.
- While holding down the volume button, press and hold the Power key as well.
- Keep both keys held down together for 15 seconds or until the Galaxy A52 logo shows on the screen.
However, after the forced restart and your device still can’t connect to the 5G network, then move to the next step.
Second solution: Check your Signal Strength
Another factor that could trigger an issue like this is a weak signal. If your phone had only two signal bars, then that may be the reason that your device cannot connect to a 5G network. The best thing that you can do is to look for an open area where you can get a strong signal and see if you can connect to a 5G network. If you can, then a weak signal in your area might be causing the issue on your device.
However, if you are already in an open area and your phone is still unable to connect to the 5G network, then there is a chance that a network problem is causing it proceed to the next procedure.
Third solution: Enable/Disable Airplane Mode
By enabling the Airplane on your phone will automatically cut all wireless features on your Samsung Galaxy A53. In other words, we need to make sure that the Airplane Mode is disabled when you try to connect to the 5G network.
To disable your Airplane mode, just go to Settings>Connections menu then tap Airplane mode to enable it, and tap again to disable it.
Wait for a few moments to re-establish network signals, and then look for an area and connect again to the 5G network and see if the problem is fixed. However, if the problem still persists, move on to the next method.
Fourth solution: Reset Network Settings
Sometimes, due to misconfiguration in the device settings, a number of issues will occur without apparent reason. So, to eliminate that suspicion we recommend you to do a reset on network settings. Don’t you worry, this method is safe and your saved files won’t be deleted during the process. Here’s how you do it:
- Pull up the Apps screen and then tap Settings.
- Scroll down and tap General management.
- Tap Reset to view the reset options.
- Tap Reset network settings.
- Tap Reset settings and if prompted, enter your security lock.
- Tap Reset to proceed with the network settings reset.
However, after the reset and your phone still unable to connect to the 5G network, then proceed to the next step.
Fifth solution: Perform a reset
Doing a reset should be the last option that you can do on your phone if the previous methods failed to resolve the issue. Performing a reset is very effective, especially for fixing software-related problems because this will bring your device back to its default configuration. Meaning, all files and data saved on your device will be deleted during the process. So, before you perform a reset, we suggest that you should transfer all your important files. This is how its done:
- Turn off the device.
- Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
- When the Galaxy A53 logo shows, release all three keys.
- Your Galaxy A53 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
- Press the Volume down key several times to highlight ‘wipe data / factory reset’.
- Press Power button to select.
- Press the Volume down key until ‘Yes’ is highlighted.
- Press Power button to select and start the master reset.
- When the master reset is complete, ‘Reboot system now’ is highlighted.
- Press the Power key to restart the device.
But if after the reset and the issue still persists, then you can contact your service provider to know if an account or network problem is causing it. If this is an account problem, then the representative will give you instructions on what to do so that you can use their service again.
However, if an outage in your area is causing it, then the representative will tell you what to do. Usually, an outage will only last for a few hours and then you can use their service again.