In this post, I will walk you through troubleshooting your Galaxy A23 that randomly lags without a reason. Performance-related issues in smartphones are common and there are lots of factors we need to consider why this is happening.
The good news is that this is not a serious issue and users can easily fix it through simple procedures.
So, if you have a similar issue with your device, continue reading this post as it might help you.
First solution: Perform the Forced Restart
If the issue occurs without apparent reason there is a possibility that a glitch in the system is causing it. So, this time, we recommend you to perform a force restart.
This is a simulated battery removal that refreshes the memory of the phone and reloads all apps and services. If this is just a minor glitch, then this procedure will fix it.
Here’s how it’s done:
Step 1: Press and hold the Volume Down button and don’t release it yet.
Step 2: While holding down the volume button, press and hold the Power key as well.
Step 3: Keep both keys held down together for 10 seconds or until the Samsung logo shows on the screen.
After the device reboots, use it and see if the issue still occurs or if its performance has already improved.
Second solution: Reboot your Phone in Safe Mode
There are instances that due to rogue third-party apps the device won’t function normally which results in it to freeze or lags. By booting your Galaxy A23 in safe mode all third-party apps will be temporarily disable and only the pre-installed ones will be left running in the background.
So, if while on safe mode and your device won’t lag, then obviously there’s a third-party app causing it.
This is how to boot your Galaxy A23 on Safe mode:
Step 1: Press and hold the Power key until options show.
Step 2: Tap and hold the Power off option until it changes into Safe Mode.
Step 3: Tap the Safe mode icon to restart your device.
Step 4: Once the reboot is successful, you should see ‘Safe mode’ at the lower-left corner of the screen.
While in this mode, try to see if the lags or freezes still occurs. If the problem is fixed, then it means that such an issue is caused by one or some of the third-party apps you installed.
Find out which of those apps causes the problem and uninstall it. You might have to uninstall a few apps to know the culprit.
However, if the phone lags even in safe mode, then move on to the next solution.
Third solution: Reset all settings
Doing this method will eliminate the suspicion that incorrect configuration in the system may cause the problem. Resetting all its settings will bring the configuration of the device to its default value. Don’t worry, this procedure won’t delete any files and data on your phone.
Here’s how:
Step 1: Swipe down from the top of the screen to pull the notification panel down.
Step 2: Tap the Settings icon on the upper-right corner.
Step 3: Scroll to and tap General management.
Step 4: Touch Reset.
Step 5: Tap Reset all settings.
Step 6: Tap the Reset settings button.
Step 7: If prompted, enter your PIN, Password or Pattern.
Step 8: Finally, tap Reset.
It will take just a few seconds for your phone to reset all the settings and after that, it will automatically reboot.
Once it becomes active, try using it to see if is still lags or freezes.
Fourth solution: Wipe the cache partition
Wiping the cache partition of your phone will remove old system files and data and replaced by newer ones. So, if the issue is caused due to corrupt or outdated files and data then this procedure will fix it.
Here’s how you do it:
Step 1: Turn off the device.
Step 2: Press and hold the Volume Up and Power keys.
Step 3: When the Galaxy A23 logo shows, release all three keys.
Step 4: Your Galaxy A23 will continue to boot up into the Recovery Mode.
Once you see a black screen with blue and yellow texts, proceed to the next step.
Step 5: Press the Volume down key several times to highlight wipe cache partition.
Step 6: Press Power key to select.
Step 7: Press the Volume down key to highlight yes, then press the Power key to select.
Step 8: Once the cache partition is cleared, tap the Power key to select Reboot system now.
This will restart your phone and once it’s finished, try to see if the problem is fixed because if not, then you have to do the next procedure.
Fifth solution: Master reset your phone
Since, the previous methods failed to resolve the issue the last thing that you can do is to reset your phone. This method is very effective especially in fixing performance-related and software issue.
However, before you proceed to the steps make sure to create first a backup with your files and data because all of it will be deleted.
After the backup and the device is ready, follow these steps:
Step 1: Turn off the device.
Step 2: Press and hold the Volume Up and Power keys.
Step 3: When the Galaxy A23 logo shows, release all three keys.
Step 4: Your Galaxy A23 will continue to boot up into the Recovery Mode.
Once you see a black screen with blue and yellow texts, proceed to the next step.
Step 5: Press the Volume down key several times to highlight ‘wipe data / factory reset’.
Step 6: Press the Power button to select.
Step 7: Press the Volume down key until ‘Yes’ is highlighted.
Step 8: Press the Power button to select and start the master reset.
Step 9: When the master reset is complete, ‘Reboot system now’ is highlighted.
Step 10: Press the Power key to restart the device.
Once the reset is complete, set up your phone as a new device.
A reset will surely fix performance issues like this, however, to prevent the same problem from happening again, check for the software update every now and then.
On the other hand, if this kind of reset is complicated for you, we suggest you do the factory data reset from the settings.
Furthermore, should the problem continues even after doing all this, then bring your phone to the nearest Samsung service center and have it fixed.
We hope this troubleshooting guide can help.
Have a great day!