Why Does TikTok Keep Crashing? Simple Fixes for Android & iOS

TikTok crashing unexpectedly can be frustrating. The app might freeze, stop working, or close itself without warning. Luckily, there are some simple steps you can take to troubleshoot and fix common TikTok crashing issues.

Why Does TikTok Keep Crashing? Solutions

Why Does TikTok Keep Crashing? Possible Causes

The common causes of TikTok app crashing include server outages, coding glitches, poor cellular data or wifi connection. Ensuring a reliable internet connection and being updated on server status can help mitigate these issues.

How to Fix TikTok Crashing on Android: Step-by-Step Guide

Time Needed : 15 minutes

Below are the steps that you must take to figure out the reason why your TikTok may be crashing on your Android phone or tablet.

  1. Restart TikTok app.

    You can refresh the TikTok app to fix temporary bugs that may have developed. Bugs may show from apps that are sometimes left running in the background for a long time. Closing and reopening the app in question can usually help. 
    Depending on your Android device, the exact steps on how to restart an app may vary. Force close 1

  2. Reboot your device.

    Just as you would want to refresh the app by restarting it, the same idea can be applied to the system in general. Minor bugs can develop if Android is not restarted for some time. Many Android phones are usually restarted by pressing and holding the Power button.reboot 2

  3. Check your internet connection.

    The idea for this troubleshooting step is discussed above. Make sure that you have a good internet connection whether you’re using cellular/mobile data or wifi. 
    If on mobile data, try toggling the mobile data switch from ON to OFF, then back to ON again. Do the same if you’re using wifi connection.
    TikTok uses a lot of data so if you rely on mobile data to view videos, make sure that you manage your data wisely to avoid paying extra. Work with your carrier if you have no idea you data subscription limit.wifi 1

  4. Go online and check for TikTok server problems.

    If you’re getting an error when loading TikTok, or if it keeps crashing and won’t load, there may be a server problem causing it. Although it’s rare to encounter server issues on this app, there’s no perfect system. Try to check Google for news about possible TikTok server errors and see if there’s a readily available workaround. If a known server outage is on-going, all you have to do is to wait until the issue is fixed.
    If you have Twitter, you can follow their official TikTok account for updates to when an issue may be resolved.Twitter

  5. Clear TikTok’s cache or data.

    Some app problems have nothing to do with coding or server issues at all. Corrupted app cache or outdated data may cause TikTok to crash. Try deleting the app’s cache first and see if that will fix the problem. 
    Should nothing improve, you can follow it up by deleting the app’s data. This will clear your credentials from the app and restore it to its factory state. You’ll need sign back in after clearing an app’s data.3.

  6. Reinstall TikTok app.

    Erasing the app from your device can give it a fresh start. There may be a software bug that interferes with how the app meshes with the rest of the system. 
    Make sure that you download TikTok app from Google Play Store only.TikTok In Play Store

Internet Connection Recommendations for TikTok Usage

For a smoother TikTok experience, it’s advisable to connect to a good wifi network, which not only saves mobile data but also provides faster speed and stability, reducing the chances of app errors and crashes.

Troubleshooting TikTok Crashing on Android

If experiencing issues with TikTok crashing on Android, ensure a stable internet connection, check for server outages or coding glitches, and follow a detailed troubleshooting guide to identify and resolve the cause of the problem.

Why Does TikTok Keep Crashing? Solutions for iOS Users

If you are an iOS user and experiencing issues with TikTok crashing, follow the comprehensive solutions below to resolve the problem:

1. Update the TikTok App

Outdated apps can often lead to crashes due to compatibility issues with the operating system.

  • How to Update:
    • Open the App Store on your iOS device.
    • Tap on your profile icon in the top right corner.
    • Scroll down to see available app updates.
    • Find TikTok and tap “Update.”

2. Reinstall TikTok

Sometimes, simply reinstalling the app can fix any underlying issues causing the crash.

  • How to Reinstall:
    • Locate the TikTok app on your device.
    • Press and hold the app icon until a menu appears, then tap “Delete App.”
    • Confirm the deletion and then go to the App Store to download and reinstall TikTok.

3. Check and Update iOS Version

An outdated iOS version can cause compatibility issues with apps, leading to crashes.

  • How to Update iOS:
    • Open the “Settings” app on your device.
    • Scroll down and tap on “General.”
    • Tap on “Software Update.”
    • If an update is available, tap “Download and Install.”

4. Clear Cache and Data

Over time, the app accumulates cache and data that might cause it to crash.

  • How to Clear Cache and Data:
    • Go to “Settings” on your iOS device.
    • Scroll down and find TikTok.
    • Tap on “TikTok” and then tap “Clear Cache.”
    • Confirm the action.

5. Reset Network Settings

Network-related issues might also be causing TikTok to crash on iOS devices.

  • How to Reset Network Settings:
    • Open “Settings” and go to “General.”
    • Scroll down to “Reset” and tap on it.
    • Select “Reset Network Settings” and confirm the action.

6. Contact TikTok Support

If none of the above solutions work, it’s best to reach out to TikTok’s support team for further assistance.

  • How to Contact:
    • Open the TikTok app and go to your profile.
    • Tap on the three dots in the top right corner to access “Settings and Privacy.”
    • Scroll down and tap on “Report a problem.”
    • Follow the prompts to report your issue.

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