The Steam friends network unreachable error is usually caused by a corrupted cached data, if you are using a beta version of the app, or an bad internet connection. To fix this you will need to perform a series of troubleshooting steps.
Steam is the most popular video game distribution service that’s available for Windows, macOS, and Linux. It’s a convenient way of getting and managing the latest games as well as connecting to other players. First launched in 2003, it now has more than 95 million active monthly users.
What to do when you get the “Friends network unreachable” error in Steam
One of the issues that you might experience when running Steam is when you can’t access your friends list . This will prevent you from communicating with your Steam friends. Here’s what you need to do to fix this problem.
Things to do first:
- Restart the computer and router that it is connected to. You should consider unplugging the power cord of both devices then plugging it after a few moments.
Method 1: Delete the cookies and cache of the Steam web browser
One factor that can cause this problem is corrupted cached data. Deleting this from the app can usually fix this problem.
Time needed: 3 minutes.
Deleting cookies and cache
- Open Steam.
You can do this by clicking on it from the Star menu list of applications.
- Click the Steam tab.
This is located on the top left part of the Steam client.
- Click on Settings.
This will allow you to access the various settings of the client.
- Click on Web browser.
This can be found at the left pane.
- Click on the “Delete web browser cache” and the “Delete all browser cookies” button.
This will remove the cache and cookies of the web browser.
After performing these steps try checking if the issue still occurs.
Method 2: Opt out of the Steam beta mode
If you are using the beta mode version of Steam then this is most likely what’s causing the problem as this will usually have bugs. Try to exit out of beta mode to fix this problem.
- Open the Steam client then login to your account.
- Click the Steam tab on the top left of the client.
- Click on Settings.
- Click on Account.
- Click on the Change button on the Beta participation section.
- Choose “None- opt out of all beta programs” from the drop down menu then click on the Ok button.
Try to check if the problem still occurs.
Method 3: Check your internet connection to fix friends network unreachable
It’s possible that this issue can is caused by a poor internet connection speed. You can test your computer connection by running a speed test from the Speedtest website. If you are not getting a good ping, download, or upload result then this might be what’s causing the problem.
After performing the steps listed above you will successfully fix the Steam friends network unreachable error.
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