Dragon Quest XI Crashes On Startup Quick and Easy Fix

The Dragon Quest XI crashes on startup problem can usually be caused by a corrupted game file, outdated graphics card driver, or a corrupted save file. To fix this you will need to perform a series of troubleshooting steps on your computer.

Dragon Quest XI: Echoes of an Elusive Age is a JRPG game published by Square Enix first released in 2017 for the Nintendo 3DS. It was also made available for the PC platform via Steam last 2018. This is a visually appealing game that has a great storyline and memorable characters. You will easily spend around 70 hours to complete the main storyline and over 100 hours to complete the side quests.

Solved: Dragon Quest XI crashes when starting the game

One of the problems that you might encounter when playing this game is when it crashes when you start it. Here’s what you need to do to fix this.


  • Restart the computer.

Method 1: Delete the game save data to fix Dragon Quest XI crashes

One common cause of this problem is corrupted save data. Try deleting this data from your computer to fix the problem.

Time needed: 10 minutes.

Delete the game save files

  1. Go to the Dragon Quest XI saved games folder.

    This is usually found in Documents – My Games – Dragon Quest XI – Saved – Saved Games.

  2. Delete the recent saved files.

    It’s best to make a backup copy of these files before you delete them.

  3. Open the Steam launcher.

    You can do this by clicking on it from the Start menu list of applications.

  4. Click the Library tab.

    This is the second tab that can be found on top.

  5. Search for Dragon Quest XI: Echoes of an Elusive Age.

    This can be found on the left pane.

  6. Right click the game then click Properties.

    This will open the properties window of the game.

  7. Click the Updates tab.

    This is the second tab on top of the properties window.

  8. Uncheck enable Steam Cloud Synchronization.

    This will prevent the corrupted saved game data from the cloud to be downloaded to your computer.

Method 2: Verify the integrity of the game files

There’s a possibility that this is caused by a missing or corrupted game file. Here’s what you need to do if this is what’s causing the problem.

  • Open the Steam launcher.
  • Click the Library tab.
  • Search for Dragon Quest XI: Echoes of an Elusive Age.
  • Right click the game then click Properties.
  • Click the Local Files tab.
  • Click the Verify Integrity of Game Files button.

Method 3: Update your graphics card driver

There’s a possibility that this issue is caused by an old graphics driver.Make sure your computer has the latest driver update installed. If you have an NVIDIA graphics card then here’s what you need to do.

  • Right click on the NVIDIA settings icon.
  • Click on NVIDIA GeForce Experience.
  • Click the Drivers tab.
  • Click Check for updates.

If you don’t see the GeForce Experience then you should download it first from here https://www.nvidia.com/en-us/geforce/geforce-experience/.

You can also update your graphics card driver from the device manager.

  • Right click the Start button.
  • Click Device Manager.
  • Click the forward arrow before Display Adapters.
  • Right click the display adapter then click Update driver.
  • Click search automatically for drivers.

After performing the steps listed above you will successfully fix the Dragon Quest XI crashes on startup problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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