One of Tesla’s most unique features is its large, sleek touchscreens in Models 3, S, X, and Y that control most of the vehicle’s functions. However, some Tesla owners have reported experiencing a “Tesla screen black while driving” issue, which can be unsettling and potentially dangerous. This comprehensive guide will go in-depth into the possible causes and solutions for this issue while addressing common concerns and questions.
💡Quick Tip: If your Tesla screen blacks out while driving, reboot the system by pressing and holding both scroll wheels on either side of the steering wheel for about 10 seconds until the screen turns off and reboots.
🎓All troubleshooting tips in this article come from personal experience. I’ve been driving a Tesla Model 3 for over 3 years now. And I have personally experienced this issue about 3 or 4 times total. The first time it happens, it might seem scary, but the key to not panic and knowing the car will function just fine. Follow the reset procedure above and you’re perfectly fine again.
Causes of Tesla Screen Black Out While Driving
One possible reason for a blacked-out Tesla screen is eMMC (embedded Multi-Media Card) failure in older Tesla models (typically built before 2018). Tesla has acknowledged that touchscreen responsiveness may decrease over time due to eMMC failure, leading to a need for rebooting or even total breakdown. The company has extended warranty coverage on affected vehicles; check with your local service center for details.
System overload can be another cause behind a blank Tesla screen. Running multiple applications or streaming services simultaneously may overwhelm the system, causing the touchscreen to appear black or freeze up.
Lastly, user error might also contribute to this problem. Running intensive apps without updating software regularly might strain the system and lead to a black screen event.
Safety Concerns during Black Screen Event
When your Tesla screen goes black while driving, you might wonder if safety functions still work properly, such as braking, signal lights, or other crucial features. While uncomfortable, the malfunction is typically limited to the display and does not affect vital safety features of the vehicle. Still, it’s essential to approach this situation cautiously and consider pulling over when possible.
Can You Keep Driving?
Despite the discomfort of losing access to important information and controls on your touchscreen, you can continue driving your Tesla during a black screen event. However, given that you may lose visibility over critical data like speed or navigation, you should use caution and be prepared to stop safely as soon as possible.
Step-by-Step Instructions to Troubleshoot and Fix the Issue
Method 1: Rebooting the Touchscreen
A common fix for a blacked-out Tesla screen is rebooting it by pressing and holding both scroll wheels on either side of the steering wheel for about 10 seconds until the screen turns off and reboots. This process may solve minor issues with software freezing or malfunctioning.
Method 2: Performing a Hard Reset
If rebooting doesn’t work or your touchscreen problems persist, try performing a hard reset (full power down) on your Tesla:
- Park your vehicle on level ground.
- Make sure all doors are closed and remain so throughout the process.
- Use the touchscreen to navigate to Settings > Service > Power Off.
- Wait for at least five minutes before pressing the brake pedal to reawaken the car.
This method involves completely shutting down your vehicle’s systems before powering it back up to give it another chance to function properly.
Method 3: Contacting Tesla Service Center
If neither rebooting nor hard resetting resolves the issue, contact Tesla’s service center directly for assistance. They have specialized tools and expertise in diagnosing potential problems with your vehicle’s system more accurately than conventional mechanics.
While experiencing a “Tesla screen black while driving” event can be unsettling and potentially dangerous, there are effective troubleshooting fixes you can try on your own. In most cases, rebooting the touchscreen or performing a hard reset of the system will resolve the issue.
Nevertheless, it’s crucial to use caution when dealing with this problem, prioritizing safety above all else. Reach out to Tesla’s service center if you’re unable to fix the problem yourself, as they can provide car-specific expertise and support. By understanding the possible causes and solutions for this malfunction, you can ensure a safe and enjoyable driving experience in your Tesla EV.
Tesla Black Screen FAQs and Common Concerns
Do brakes still work during a black screen event?
Yes, your Tesla brake system should continue to function normally even if the touchscreen goes black while driving.
Do signal lights still work despite no signal light blinking sound?
Signal lights should still work and be visible to other motorists during a black screen event, but you may not hear the typical clicking sound that accompanies them.
Do I need to pull over during a black screen event?
While it’s technically possible to continue driving during a black screen event, it’s generally safer and recommended that you pull over whenever safely possible so you can troubleshoot or regain access to important vehicle data or controls.
Do I need to take my Tesla in for service after a black screen event?
Taking your Tesla to your local service center is advised if the problem persists or frequently occurs, even after trying the suggested troubleshooting methods above.