Sony Xperia 1 Troubleshooting

What issues are you experiencing?

Power

  • Not charging out of the box, charging slowly
  • Device not turning on
  • Battery draining quickly
  • Phone keeps rebooting randomly

Internet & Network

  • WiFi connection keeps dropping, intermittent connection
  • No signal, No service issues
  • Network not available, please try again later
  • Not connecting to WiFi network

Camera

  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Operating System

  • Stuck on Black Screen of Death
  • Different ways to reset Galaxy S10
  • Keeps freezing and lagging
  • Running so slow, poor performance

Calls & Texts

  • Text messages not sent or received
  • Unfortunately, Messages has stopped
  • Phones calls keep dropping
  • Callers can't hear users

Audio

  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play

Applications

  • Facebook keeps crashing, not working
  • Twitter closes by itself, not updating
  • Nova Launcher crashes, causes phone to lag
  • Messenger crashes, closes on its own

Screen

  • Screen keeps on flickering
  • Screen is black but phone is powered on
  • How to repair broken screen
  • Display shows some dead pixels

Storage

  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card

Specifications

Memory

  • 64/128 GB
  • 6 GB RAM
  • microSD, up to 1 TB (uses shared SIM slot) - dual SIM model only

OS & CPU

  • Android 9.0 (Pie)
  • Qualcomm SDM855 Snapdragon 855 (7 nm)
  • Octa-core (1x2.84 GHz Kryo 485 & 3x2.42 GHz Kryo 485 & 4x1.8 GHz Kryo 485)
  • Adreno 640

Audio

  • Comes with stereo speakers
  • NO 3.5mm jack
  • 24-bit/192kHz audio
  • Dynamic vibration system
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound

Battery Life

  • Non-removable Li-Ion 3330 mAh battery
  • Fast battery charging 18W (USB Power Delivery 2.0)
  • USB Power Delivery

Display

  • OLED capacitive touchscreen, 16M colors
  • 6.5 inches, 98.6 cm2 (~82.0% screen-to-body ratio)
  • 1644 x 3840 pixels, 21:9 ratio (~643 ppi density)
  • Corning Gorilla Glass 6
  • DCI-P3 100%
  • HDR BT.2020
  • Triluminos display
  • X-Reality Engine

Connectivity

  • Wi-Fi 802.11 a/b/g/n/ac, dual-band, Wi-Fi Direct, DLNA, hotspot
  • Bluetooth 5.0, A2DP, aptX HD, LE
  • GPS with with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • USB 3.1, Type-C 1.0 reversible connector; USB Host

Camera

Main Camera

  • 12 MP, f/1.6, 26mm (wide), 1/2.6", 1.4µm, predictive Dual Pixel PDAF, 5-axis OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.4", 1.0µm, predictive Dual Pixel PDAF, 2x optical zoom, 5-axis OIS
  • 12 MP, f/2.4, 16mm (ultrawide), 1/3.4", 1.0µm
  • LED flash, panorama, HDR, eye tracking
  • [email protected]/30fps HDR, [email protected], [email protected] (5-axis gyro-EIS), [email protected]

Selfie Camera

 

Build

  • Dimensions: 167 x 72 x 8.2 mm (6.57 x 2.83 x 0.32 in)
  • Weight: 180 g (6.35 oz)
  • Build: Front/back glass (Gorilla Glass 6) & aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • IP65/IP68 dust/water proof (up to 1.5m for 30 mins)

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