How To Fix Samsung Galaxy S23 Won’t Send MMS

The Samsung Galaxy S23 is a top-of-the-line smartphone that offers a wide range of features. However, there are times when users may face issues while trying to send MMS or picture messages. In this article, we will provide an in-depth guide on troubleshooting and fixing the issue of the Samsung Galaxy S23 not sending MMS. We have updated the instructions to ensure they are valid for the Galaxy S23.

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Possible Causes of the Issue

Before diving into the troubleshooting steps, it is essential to understand some possible causes of the issue. The Samsung Galaxy S23 not sending MMS could be due to the following:

1. Weak or unstable cellular signal
2. Mobile data being disabled
3. Software glitch causing the phone to lag
4. Incorrect network settings or Access Point Name (APN) configuration
5. Service provider or carrier-related issue

Preliminary Checks

Before starting any in-depth troubleshooting, perform the following preliminary checks:

1. Ensure that your phone’s software is up-to-date. Go to Settings > Software update > Download and install to check for available updates.
2. Make sure that you have sufficient storage space on your device. Go to Settings > Device Care> Storage to view the available storage.
3. Check if your device is connected to a Wi-Fi network. If it is, disconnect from Wi-Fi and try using mobile data instead.

If you have performed these checks and your Galaxy S23 still won’t send MMS, proceed with the following step-by-step troubleshooting guide.

Samsung Galaxy S23 Won’t Send MMS Troubleshooting Guide

Method 1: Check the Signal Strength of Your Phone

If your phone only gets one or two bars, then that might be why the MMS sending failed. Try resending the message and check if it goes through after a few attempts. If this doesn’t resolve the issue, proceed to the next step.

Method 2: Ensure Mobile Data is Enabled

To send MMS or picture messages, your phone must have mobile data enabled. To check and enable mobile data on your Galaxy S23, follow these steps:

1. Swipe down from the top of the screen with two fingers to open the Quick Settings panel.
2. Look for the Mobile Data icon to see if it’s enabled. If not, tap the icon to enable it.
3. If it’s already enabled, disable and re-enable it to refresh the connection to your network.
4. Try sending an MMS again to check if the issue is resolved.

If the issue persists, move on to the next step.

Method 3: Force Restart Your Phone

A force restart can refresh your phone’s memory and potentially fix the MMS issue. Here’s how to force restart your Samsung Galaxy S23:

1. Press and hold the Power key and the Volume Down button for 8 seconds.
2. Release both keys when the Samsung logo appears on the screen.
3. Wait for the phone to reboot and try sending an MMS again.

If the problem still occurs, proceed to the next step.

Method 4: Reset Network Settings

Resetting your network settings can restore the default settings for all wireless services, including the Access Point Name (APN), which allows your phone to connect using mobile data. Here’s how to reset network settings on your Galaxy S23:

1. Open the ‘Settings’ app.
2. Scroll down and tap ‘General management.’
3. Tap Reset and then select ‘Reset network settings.’
4. Tap `Reset settings, and if prompted, enter your security lock.
5. Tap Reset to confirm the network settings reset.
6. After the reset, try sending an MMS to check if the issue has been resolved.

If the issue persists, continue to the next step.

Method 5: Contact Your Service Provider

If the previous steps did not resolve the MMS issue on your Samsung Galaxy S23, it might be time to contact your service provider. They can provide information on any account-related issues or network outages in your area and help resolve the problem, so your device can send picture messages again.

Following this in-depth troubleshooting guide, you should be able to resolve the issue with MMS not being sent on your Samsung Galaxy S23. Remember to double-check the instructions provided by your service provider, as carrier settings may vary.

Method 6: Contact Samsung Support

If all else fails, it may be necessary to contact Samsung support for further assistance. They can help diagnose any hardware or software issues that may be causing the MMS problems on your Galaxy S23.

Samsung offers several ways to contact their customer support, including phone, chat, email, and more. Another option is to call Samsung’s toll-free number, 800-726-7864, which is their best phone number for customer service. Customers can also contact Samsung through their Twitter account, @SamsungSupport.

Galaxy S23 MMS Issue FAQs