Samsung Galaxy S10 Plus Troubleshooting

What issues are you experiencing?

Camera
Audio
Storage

Specifications

Memory
  • 1 TB, 12 GB RAM,
  • 128/512 GB, 8 GB RAM
  • microSD, up to 512 GB (uses SIM 2 slot) – dual-SIM model only
OS & CPU
  • Android 9.0 (Pie); One UI
  • Exynos 9820 Octa (8 nm) - EMEA
  • Qualcomm SDM855 Snapdragon 855 (7 nm) - USA/LATAM, China
  • Octa-core (2x2.7 GHz Mongoose M4 & 2x2.3 GHz Cortex-A75 & 4x1.9 GHz Cortex-A55) - EMEA
  • Octa-core (1x2.8 GHz Kryo 485 & 3x2.4 GHz Kryo 485 & 4x1.7 GHz Kryo 485) - USA/LATAM, China
  • Mali-G76 MP12 - EMEA
  • Adreno 640 - USA/LATAM, China
Audio
  • Comes with stereo speakers
  • 3.5mm jack
  • 32-bit/384kHz audio
  • Active noise cancellation with dedicated mic
  • Dolby Atmos/AKG sound
Battery Life
  • Non-removable Li-Ion 4100 mAh battery
  • Fast battery charging 15W
  • Fast wireless charging 15W
  • Power bank/Reverse wireless charging 9W
Display
  • Dynamic AMOLED capacitive touchscreen, 16M colors
  • 6.4 inches, 102.2 cm2 (~87.5% screen-to-body ratio)
  • 1440 x 3040 pixels, 19:9 ratio (~526 ppi density)
  • Corning Gorilla Glass 6
  • HDR10
  • Always-on display
Connectivity
  • Wi-Fi 802.11 a/b/g/n/ac/ax, dual-band, Wi-Fi Direct, hotspot
  • Bluetooth 5.0, A2DP, LE, aptX
  • GPS with A-GPS, GLONASS, BDS, GALILEO
  • NFC
  • FM radio (USA & Canada only)
  • USB 3.1, Type-C 1.0 reversible connector
Camera
  • 12 MP, f/1.5-2.4, 26mm (wide), 1/2.55", 1.4µm, Dual Pixel PDAF, OIS
  • 12 MP, f/2.4, 52mm (telephoto), 1/3.6", 1.0µm, AF, OIS, 2x optical zoom
  • 16 MP, f/2.2, 12mm (ultrawide)
  • Features LED flash, auto-HDR, panorama
  • Video recording at [email protected], [email protected], [email protected], HDR, dual-video rec.
  • 10 MP, f/1.9, 26mm (wide), Dual Pixel PDAF
  • 8 MP, f/2.2, 22mm (wide), depth sensor
  • Dual video call, Auto-HDR
  • [email protected], [email protected]
Build
  • Dimensions: 157.6 x 74.1 x 7.8 mm (6.20 x 2.92 x 0.31 in)
  • Weight: 175 g / 198 g (ceramic) (6.17 oz)
  • Build: Back glass (Gorilla Glass 5), aluminum frame
  • SIM: Single SIM (Nano-SIM) or Hybrid Dual SIM (Nano-SIM, dual stand-by)
  • Samsung Pay (Visa, MasterCard certified)
  • IP68 dust/water proof (up to 1.5m for 30 mins)

Recent Posts

Samsung Galaxy S10 Plus won’t connect to Wifi. Here’s how you fix it…

By Felix Harley | September 11, 2019

Whether it’s a problem with the network or your phone, there are times when your Samsung Galaxy S10 Plus won’t connect to WiFi network it used to connect. Based on experience though, such problem isn’t really a serious one. Sometimes it occurs all of the sudden and disappear as fast. But there are also instances

Samsung Galaxy S10 Plus Google Maps keeps crashing

By Felix Harley | September 10, 2019

If a pre-installed application like the Google Maps keeps crashing on a premium device like your Samsung Galaxy S10 Plus, it could mean a couple of things. Either it’s just an issue with the app itself or it’s just a sign of a serious firmware problem. It may not be the same as other core

How to Setup Screen Security on Samsung Galaxy S10 Plus

By Felix Harley | September 10, 2019

Having confidential and personal information stored in your device, then the best thing that you should do is to secure it by adding security measures like PIN, PASSWORD, PATTERN, etc. in your device. Having these, it could be difficult for anyone trying to get those information. In this article, we will give you detailed steps on

Samsung Galaxy S10 Plus keeps showing “Chrome has stopped” error

By Felix Harley | September 10, 2019

The error message “Unfortunately, Chrome has stopped” that keeps showing up on your Samsung Galaxy S10 Plus basically means the chrome browser has crashed for some reason. Such problem could only be with the app or a result of a more serious firmware issue but based on our experiences, it’s probably just a kind of

Samsung Galaxy S10 Plus WiFi connection keeps dropping

By Harold | September 9, 2019

If your WiFi connection keeps dropping while you’re using your premium phone like the Samsung Galaxy S10 Plus, the issue could be minor and temporary. Needless to say, you may be able to fix it on your own without bringing the phone back to the store or shop. Network issues are often very easy to

Netflix keeps crashing on Samsung Galaxy S10 Plus

By Felix Harley | September 9, 2019

If a popular app like Netflix keeps crashing on a high-end phone like the Samsung Galaxy S10 Plus, it’s either the problem is only limited to the app or it could be a sign of a serious firmware issue. Nevertheless, if you can’t enjoy your free time without Netflix, then you will have to get