What issues are you experiencing?
Power
- Not charging out of the box, charging slowly
- Device not turning on
- Battery draining quickly
- Phone keeps rebooting randomly
Internet & Network
- WiFi connection keeps dropping, intermittent connection
- No signal, No service issues
- Network not available, please try again later
- Not connecting to WiFi network
Camera
- How to take a screenshot
- Unfortunately, Camera has stopped
- Warning: Camera failed
- Camera is out of focus
Operating System
- Stuck on Black Screen of Death
- Different ways to reset Galaxy M10
- Keeps freezing and lagging
- Running so slow, poor performance
Calls & Texts
- Text messages not sent or received
- Unfortunately, Messages has stopped
- Phones calls keep dropping
- Callers can't hear users
Audio
- No sound and other audio issues
- Loudspeaker doesn't have any sound
- Bluetooth headset has no sound
- Notifications don't play
Applications
- Facebook keeps crashing, not working
- Twitter closes by itself, not updating
- Nova Launcher crashes, causes phone to lag
- Messenger crashes, closes on its own
Screen
- Screen keeps on flickering
- Screen is black but phone is powered on
- How to repair broken screen
- Display shows some dead pixels
Storage
- Unable to read mounted SD card
- Some apps in SD card not working
- How to free up some storage space
- Server storage full, unable to write on SD card
Specifications
Memory
- 32 GB ROM, 3 GB RAM
- 16 GB ROM, 2 GB RAM
- with microSD card slot, supports up to 1 TB (dedicated slot)
OS & CPU
- Android 8.1 (Oreo); Experience 9.5
- Exynos 7870 Octa (14 nm)
- Octa-core 1.6 GHz Cortex-A53
- Mali-T830 MP1
Audio
- Comes with stereo speakers
- 3.5mm jack
- Active noise cancellation with dedicated mic
- Dolby Atmos sound
Battery Life
- Non-removable Li-Ion 3400 mAh battery
Display
- PLS TFT capacitive touchscreen, 16M colors
- 6.22 inches, 96.6 cm2 (~82.1% screen-to-body ratio)
- 720 x 1520 pixels, 19:9 ratio (~270 ppi density)
Connectivity
- Wi-Fi 802.11 b/g/n, WiFi Direct, hotspot
- Bluetooth 4.2, A2DP, LE
- GPS with A-GPS, GLONASS, BDS
- microUSB 2.0
Camera
Main Camera
- 13 MP, f/1.9, 27mm (wide), 1/3.1", 1.12µm, PDAF
- 5 MP, f/2.2, 12mm (ultrawide)
- LED flash, panorama, HDR
- [email protected]
Selfie Camera
- 5 MP, f/2.0, 32mm (normal)
- HDR
- [email protected]
Build
- Dimensions: 155.6 x 75.6 x 7.7 mm (6.13 x 2.98 x 0.30 in)
- Weight: 163 g (5.75 oz)
- Build: Front glass, plastic body
- SIM: Dual SIM (Nano-SIM, dual stand-by)
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