Samsung Galaxy M10 Troubleshooting

What issues are you experiencing?


  • Not charging out of the box, charging slowly
  • Device not turning on
  • Battery draining quickly
  • Phone keeps rebooting randomly

Internet & Network

  • WiFi connection keeps dropping, intermittent connection
  • No signal, No service issues
  • Network not available, please try again later
  • Not connecting to WiFi network


  • How to take a screenshot
  • Unfortunately, Camera has stopped
  • Warning: Camera failed
  • Camera is out of focus

Operating System

  • Stuck on Black Screen of Death
  • Different ways to reset Galaxy M10
  • Keeps freezing and lagging
  • Running so slow, poor performance

Calls & Texts

  • Text messages not sent or received
  • Unfortunately, Messages has stopped
  • Phones calls keep dropping
  • Callers can't hear users


  • No sound and other audio issues
  • Loudspeaker doesn't have any sound
  • Bluetooth headset has no sound
  • Notifications don't play


  • Facebook keeps crashing, not working
  • Twitter closes by itself, not updating
  • Nova Launcher crashes, causes phone to lag
  • Messenger crashes, closes on its own


  • Screen keeps on flickering
  • Screen is black but phone is powered on
  • How to repair broken screen
  • Display shows some dead pixels


  • Unable to read mounted SD card
  • Some apps in SD card not working
  • How to free up some storage space
  • Server storage full, unable to write on SD card



  • 32 GB ROM, 3 GB RAM
  • 16 GB ROM, 2 GB RAM
  • with microSD card slot, supports up to 1 TB (dedicated slot)


  • Android 8.1 (Oreo); Experience 9.5
  • Exynos 7870 Octa (14 nm)
  • Octa-core 1.6 GHz Cortex-A53
  • Mali-T830 MP1


  • Comes with stereo speakers
  • 3.5mm jack
  • Active noise cancellation with dedicated mic
  • Dolby Atmos sound

Battery Life

  • Non-removable Li-Ion 3400 mAh battery


  • PLS TFT capacitive touchscreen, 16M colors
  • 6.22 inches, 96.6 cm2 (~82.1% screen-to-body ratio)
  • 720 x 1520 pixels, 19:9 ratio (~270 ppi density)


  • Wi-Fi 802.11 b/g/n, WiFi Direct, hotspot
  • Bluetooth 4.2, A2DP, LE
  • microUSB 2.0


Main Camera

  • 13 MP, f/1.9, 27mm (wide), 1/3.1", 1.12µm, PDAF
  • 5 MP, f/2.2, 12mm (ultrawide)
  • LED flash, panorama, HDR
  • [email protected]

Selfie Camera


  • Dimensions: 155.6 x 75.6 x 7.7 mm (6.13 x 2.98 x 0.30 in)
  • Weight: 163 g (5.75 oz)
  • Build: Front glass, plastic body
  • SIM: Dual SIM (Nano-SIM, dual stand-by)

Recent Guides

Skype Now Allows Video Conferencing Without Sign-Up or App

By Valerie | April 3, 2020

Skype is now allowing anyone to set up video conferences with their friends and family.Previously, users could only make video calls if they had the Skype app or sign-in credentials.App users can set up video conferences with their non-Skype friends/family using the ‘Meet Now’ feature. Skype is without a doubt one of the most popular

How to Get App Update Notifications on Galaxy S20 Play Store

By Grace | April 3, 2020

Notifications are programmed to remind every smartphone user about new events and occurrences. With these notifications , we can evade from missing important software updates and thus, keep our apps and system up to date. Here’s a quick guide on how to enable these notifications and automatically receive app update notifications on Galaxy S20 Play

Galaxy S20 Drops Wi-Fi Connection. Here’s The Fix!

By Harold | April 3, 2020

One of our readers reported that her Galaxy S20 drops Wi-Fi connection intermittently after an update. Since the phone was released, there hasn’t been any major updates yet since it was released running on Android 10 with One UI 2. So any updates that were rolled out have been minor or just security patches.  The

Galaxy S20 Randomly Lags? Here’s The Fix!

By Harold | April 3, 2020

When a premium smartphone like the Galaxy S20 randomly lags, it can be a sign of a firmware issue. But most of the time, it’s not really that serious and you may be able to fix it and make your phone run perfectly again by doing a couple of troubleshooting procedures.  So in this post,

How to Add Mobile Signature on your Galaxy S20 Gmail Account

By Grace | April 3, 2020

Setting up a mobile signature for your Gmail account is a fairly easy process. If you haven’t tried this yet and are keen on making  your first one, I’ve prepared a simple guide for personal reference. Here’s how to add a mobile signature on your Galaxy S20 Gmail account. Mobile signature refers to a digital

How To Optimize Battery Usage On Samsung (Android 10)

By Harvey | April 3, 2020

Newer Samsung Galaxy devices have a number of features that can lengthen day-to-day battery life, one of which is Optimize Battery Usage. This feature can force an app to lower its battery consumption by limiting its functionality, like blocking it from using mobile data, getting notifications, or downloading updates. If you have an app that

Leave a Reply

Your email address will not be published.