Jeep In-Car Pop-Up Ads: How to Disable Them and What You Need to Know (2026)
Stellantis has been pushing full-screen pop-up ads to Jeep, Ram, and Chrysler infotainment screens since early 2025 — and as of 2026, they’re still doing it. If you own a Jeep Grand Cherokee, Wrangler, Gladiator, or any Stellantis vehicle with a Uconnect system, here’s exactly how to stop the ads, what Stellantis has said about them, and why this keeps happening.
What Are These In-Car Ads?
Stellantis uses a system called In-Vehicle Messaging (IVM) built into Uconnect to send promotional messages directly to your infotainment screen. These messages take over the entire display and require you to manually tap an “X” or “OK” button to dismiss them.
The first wave hit in February 2025, advertising FlexCare Extended Care Premium plans (formerly Mopar Vehicle Protection). The full-screen ad read: “FlexCare Extended Care Premium plans are factory backed and offer you Peace of Mind in case of a mechanical breakdown. Press the Call button to speak to a specialist. Odometer must be less than 36,000 miles to purchase.”
Forum users reported receiving ads even when their vehicles exceeded the 36,000-mile requirement — meaning the targeting was completely broken. Some owners reported getting four or more ads in a single 12-mile drive.
A second wave arrived in November 2025, this time advertising $1,500 Loyalty Retail Bonus Cash toward a new Jeep purchase. These “Marketing Notifications” appear immediately when the vehicle starts and only while stationary.
Which Vehicles Are Affected?
Any Stellantis vehicle equipped with Uconnect 5 can receive these in-vehicle messages. Reported models include:
| Brand | Affected Models |
|---|---|
| Jeep | Grand Cherokee (WL), Wrangler (JL), Gladiator (JT), Wrangler 4xe |
| Ram | 1500, 2500, 3500 |
| Chrysler | Pacifica, 300 |
| Dodge | Durango, Hornet |
If your vehicle has a connected Uconnect system with an active data connection, you could potentially receive these ads.
How to Disable Jeep In-Car Ads
There are two confirmed methods to permanently opt out. Unfortunately, as of January 2026, you cannot fully disable these messages from inside the vehicle itself.
Method 1: Opt Out Through the Brand Website
- Go to your brand’s connected services portal: connect.jeep.com (Jeep), connect.ramtrucks.com (Ram), connect.chrysler.com (Chrysler), or connect.dodge.com (Dodge)
- Log in to your account (or create one and link your VIN)
- Click Profile
- Select Message Settings
- Navigate to In Vehicle
- Toggle the setting off
- Click Save
This permanently disables all in-vehicle marketing messages. Note that this may also disable recall notifications and vehicle health alerts sent through the same system, so keep that in mind.
Method 2: Call Customer Care
Call Stellantis customer care at 800-777-3600 and request to be permanently opted out of all in-vehicle messaging. A representative can disable IVM notifications on your account.
Quick Dismissal (Temporary Fix)
If you just want to clear an active ad from your screen:
- Tap the X in the corner of the pop-up
- Wait 15 seconds — the ad auto-dismisses
- The ad only appears while the vehicle is stationary and disappears when you start driving
This does not prevent future ads from appearing.
What Stellantis Has Said
Stellantis has offered two different explanations depending on which wave of ads you’re asking about.
For the February 2025 FlexCare ads, Stellantis called the repeated pop-ups “a temporary software glitch” that “affected the ability to instantly opt out in a few isolated cases.” The company’s JeepCares social media account told owners to tap the “X” and promised they were working to reduce the frequency.
For the November 2025 loyalty bonus ads, Stellantis told The Drive that it sends these notifications to “stay in contact with our owners at critical points in their ownership.” The company also noted the IVM system serves legitimate purposes like recall notifications and vehicle health alerts.
Neither explanation has satisfied owners. The “glitch” excuse was undercut by the fact that ads were being sent to vehicles that didn’t even qualify for the promotion. And the “staying in contact” rationale doesn’t address why full-screen takeovers are the chosen delivery method.
Safety Concerns
The biggest issue with in-car pop-up ads isn’t annoyance — it’s safety. While Stellantis states that ads only appear when the vehicle is stationary and auto-dismiss when driving begins, the reality of stop-and-go traffic means drivers are constantly being interrupted.
NHTSA has recommended that automakers lock out non-essential applications when vehicles are in drive, though this guideline is voluntary. Distracted driving claimed 3,208 lives in 2024 according to NHTSA data, and the AAA Foundation for Traffic Safety has flagged infotainment systems as an emerging threat to driver safety.
Stellantis isn’t the only automaker experimenting with this. In late 2025, Subaru owners reported full-screen SiriusXM promotional ads appearing on their infotainment screens — including while driving at highway speeds. One Subaru Crosstrek owner filed an NHTSA complaint after an ad takeover caused him to take his eyes off the road, nearly leaving the roadway. Subaru stated those ads appear twice per year (Memorial Day and Thanksgiving) but acknowledged the feedback.
No formal NHTSA investigation or lawsuit specifically targeting in-car advertising practices has been filed as of April 2026, but consumer complaints continue to accumulate.
Why This Keeps Happening
Stellantis announced in 2021 a plan to generate €20 billion ($20.8 billion) annually from software-enabled vehicle services. In-vehicle messaging is one component of that strategy. The company frames IVM as a way to offer customers “innovative features and services via over-the-air updates,” but the current implementation is overwhelmingly used for promotional content.
The financial incentive is clear: connected vehicles represent a captive audience. Unlike email marketing that can be filtered or ignored, a full-screen infotainment takeover demands immediate attention. For Stellantis, this is a revenue channel. For drivers, it’s an unwanted intrusion on a product they already paid tens of thousands of dollars for.
Our Take
If you own a Stellantis vehicle, disable IVM through the website method above — it takes less than two minutes. The phone method works too if you prefer speaking to someone. Either way, don’t just keep tapping “X” on each ad. That only clears the current notification and guarantees you’ll see the next one.
The broader trend of automakers turning infotainment systems into advertising platforms is worth watching. If this practice becomes normalized across the industry, your next new car might come with ads regardless of the brand on the hood.