Huawei Mate 9 Troubleshooting

Welcome to our #Huawei Mate 9 (#Mate9) troubleshooting page!

This page will hold all the links to all our posts about the Mate 9 smartphone especially articles that contain solutions and troubleshooting guides to problems reported by our readers. I suggest you bookmark this so that it would be easier for you to find it should you encounter problems with your phone in the future.

Aside from the solutions and troubleshooting guides, we will also be listing down tutorials, tips, tricks and device management articles to make this your one-stop assistant if ever you encounter problems. This page will be updated every week and links will be listed down according to categories so that it will be easier for you to find issues that are similar with yours.

In case you have problems that you can’t find here and you need help, feel free to contact us by filling up our Android issues questionnaire. It’s a free Android support service and you won’t be asked to pay a dime for the service we provide so don’t worry about a thing. However, we ask you to give us the information we need so that it will be easier for us to troubleshoot your phone.

We need you to describe to us the problem and tell us when and how it occurred or what the behaviour of your phone is when it happens. We will do our best to help you fix the problem, get rid of the errors or give you advices on what has to be done.

Now, here are the sections you can find on this page…

Problems / Solutions

Power Issues

Operating System Issues

Apps Issues

Internet Issues

Calling Issues
Texting Issues

Camera Issues

Sound Issues
Memory Issues
Screen Issues

Tutorials / How tos


Operating System





Tips / Tricks

Security / Device Management

Firmware Updates