How to Fix “Unfortunately the Process.com.android.phone Has Stopped”

If you are seeing the error message “Unfortunately the process.com.android.phone has stopped” after you installed a new ROM or updated your firmware, there is actually a couple of ways to fix it.

The error message is triggered by the phone or SIM toolkit application. So, if you are constantly getting the “Unfortunately the process.com.android.phone has stopped” error, here are ways to fix your device:

Method 1: Reboot Your Phone

The first thing you should try is rebooting your phone. This can often solve minor issues on an Android phone.

To do this, press and hold the power button until the power menu appears.

Select “Restart” and wait for your phone to reboot.

Method 2: Clear App Cache and Data

Sometimes clearing the app cache and data can help fix this issue. To access this option:

  • go to Settings, select Device
  • Then, select Apps or Application Manager or App Manager, depending on the Android model you have.
  • Choose the app for which you want to clear the app data and cache
  • Click on the “Clear Data” button under the “Storage” section and then click on the “Clear Cache” button under the “Cache” section.
  • Once you are done, restart your phone so that the changes take effect.

If the problem persists, repeat the steps and include “Clear Data” in your actions. Reboot your phone for the changes to take effect.

Method 3: Clear Cache and Data of the SIM Toolkit

This error is often caused by either a phone or SIM toolkit application, so clearing out the SIM toolkit data and cache can help fix it. Repeat the steps shown above. But this time, choose SIM toolkit from the list of apps under the All tab.

To do this:

  • go to the “Settings”
  • select the “Apps” option
  • Tap on “Sim Toolkit”
  • then tap on “Clear Data” and “Clear Cache” under the “Storage” section
  • restart your phone and check if the error is resolved.

Method 4: Do a Factory Reset

As a last resort, backup your data and perform a Factory Reset. To do this, shut down your device normally. Next, hold down the Volume Up, Home and Power keys altogether until the phone vibrates. Once it vibrates, let go of the Power key but keep your fingers pressed on the rest. However, once you see the Android logo, let go. From there, backup and do a Factory Reset.

Method 5: Disable Automatic Updated Option

Turning off the Automatic Updated option can also help fix this error. To do this

  • go to the “Play Store” on your phone
  • click on the “Menu” icon
  • select “Settings”
  • click on “Auto-update apps”
  • select the “Do not auto-update apps” option
  • restart your phone

We hope these five methods help you fix the “Unfortunately the Process.com.android.phone Has Stopped” error on your phone.

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George Tsay

Executive editor in charge of The Droid Guy since 2012. Coordinates a group of more than 10 editors and writers based around the world as they cover the latest and greatest products in consumer technology. Grew up and lives in Southern California. Go Bruins. Go Padres. Go Chargers. Find me on Twitter

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