How To Fix The LG Q7 Won’t Turn On Issue

The #LG #Q7 is a mid-range Android smartphone model first released in June 2018. This is a MIL-STD-810G compliant and IP68 certified device. It has a 5.5 inch IPS LCD screen with a resolution of 1080 x 2160 pixels. At the back is a single 13MP camera while the front part has an 8MP selfie camera. Under the hood is a Mediatek MT6750S octa core processor which is paired with 4GB of RAM. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the LG Q7 won’t turn on issue.

If you own an LG Q7 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concerns that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

How To Fix The LG Q7 Won’t Turn On Issue

One of the major issues that can occur on your phone is when it does not turn on no matter what you do. This can be a frustrating experience especially if you have important data stored in the device which you will need. Most of the time this can be caused by a faulty hardware component which needs to be fixed at a service center. There are however instances when the issue can be fixed on your end. Before sending your phone to a service center and having it repaired make sure to have performed the troubleshooting steps listed below which are recommended for this particular problem.

Charge the phone

The first thing you will want to do is to  make sure that the problem is not caused by a drained battery. This factor is what we will be eliminating first by following the steps listed below.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Fully charge the phone using its wall charger.
  • In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.

Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.

Perform a soft reset

Refreshing the phone software will eliminate any corrupted temporary data which can be causing the problem. This can be done easily by simply restarting the device. Press and hold the Power button and Volume Down until the device powers off, approximately 8 seconds, then release.

Check if the LG Q7 won’t turn on issue still occurs.

Wipe the cache partition of the phone

Your phone will usually store the most commonly used data allowing it a faster access time. There are cases when this data which is stored in the dedicated partition of the phone can become corrupted. When this happens this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Wipe cache option then the power key to select it
  • Restart the phone.

Check if the LG Q7 won’t turn on issue still occurs.

Perform a factory reset

In case the phone still does not turn on then one last troubleshooting step you can perform is a factory reset from the recovery mode. Take note that this will erase your phone data.

  • Turn the phone off.
  • Press and hold the following keys  at the same time: Volume Down Key + Power/Lock Key  for approximately 10 seconds.
  • Release both of the keys when the System recovery screen is displayed.
  • Press the volume key to highlight the Factory Data Reset option then the power key to select it
  • Restart the phone.

In case the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked as this might already be caused by a faulty hardware component.