How To Fix The Honor 10 Won’t Turn On Issue
The #Honor10 is a premium Android smartphone model first released last year. It is an elegantly designed device that uses an Aluminum frame with a 5.84 inch IPS LCD display protected by Corning Gorilla Glass on the front. It has a dual rear camera system that relies on advanced AI to capture amazing quality photos. Under the hood is a Hisilicon Kirin 970 paired with 8GB of RAM which allows the device to run apps smoothly. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Honor 10 won’t turn on issue.
If you own a Honor 10 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
How To Fix The Honor 10 Won’t Turn On Issue
One major issue that you might experience on a device is when it does not turn on. This can usually happen when a phone has been damaged by dropping it or by getting it wet and will generally require a trip to the service center. However, this issue can also happen suddenly without any apparent reason. If this is the case then it could be caused by a software glitch which can be fixed by following the troubleshooting steps listed below.
Charge the phone battery
The first thing you will need to do is to eliminate the possibility of the problem being caused by a drained battery by charging your phone.
- Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
- Fully charge the phone using its wall charger.
- In case the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port in case charging using the wall charger fails to work.
Once the battery has been fully charged try turning on the phone. If it still does not turn on then proceed with the additional troubleshooting steps listed below.
Perform a soft reset
Try to refresh the phone software to eliminate the possibility of the problem being caused by a minor software glitch. Although this is usually done on an unresponsive device it should also work in this case. This can be done easily by simply restarting the device.
- Press and hold the Power and Volume down key for up to 45 seconds.
- Wait as the device restarts.
Check if the issue still occurs.
Wipe the cache partition of the phone
There are cases when the cached data stored in the dedicated partition of the phone can become corrupted. When this happens this this will usually cause certain issues to occur on the phone. To eliminate the possibility that this is what’s causing the problem you will have to wipe the cache partition of the phone from the recovery mode.
- Turn off your phone.
- Press and hold Volume UP button along with Power button on your device simultaneously for a few seconds
- The phone will enter the stock recovery mode
- Use volume buttons to highlight “wipe cache partition” and use power key to select it
- Reboot the system once the process is completed
Check if the issue still occurs.
Perform a factory reset
In case the above steps fails to fix the Honor 10 won’t turn on issue then chances are this is caused by a software glitch. The best way to deal with this right now is to perform a factory reset. Take note that this will erase your phone data.
- Turn off your phone.
- Press and hold Volume UP button along with Power button on your device simultaneously for a few seconds
- The phone will enter the stock recovery mode
- Use volume buttons to highlight select wipe cache/factory reset and use power key to select it
- Reboot the system once the process is completed
Setup the phone, but do not install any apps yet, then check if the issue still occurs. If it does then this might already be caused by a faulty hardware component. What you will want to do right now is to bring the phone to a service center and have it checked.