What To Do If Galaxy Z Flip 5 Can’t Receive Text Messages (13 Solutions)

There are times when your Galaxy Z Flip 5 may suddenly stop receiving text messages. This can be due to a variety of reasons such as software glitches, network issues, or storage problems.

Here are some solutions you can try to fix this issue.


Check if Your Phone is Getting a Signal from the Network

This ensures that your device is connected to your service provider.

  1. Look at the top right corner of your screen.
  2. Check if there are signal bars.
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Restart Your Phone

Restarting can solve minor software glitches.

  1. Press and hold the power button.
  2. Select the restart option.

Turn on Airplane Mode, Wait for a Minute, Then Turn it Off

This can reset your network connection.

  1. Swipe down from the top of the screen to open the notification panel.
  2. Tap on the airplane icon.
  3. Wait for a minute.
  4. Tap on the airplane icon again to turn it off.

Update Your Phone to the Latest Software Version

Updating your phone can fix any bugs that might be causing the issue.

  1. Open the Settings app.
  2. Tap on Software update.
  3. Tap on Download and install.

Check and Manage Your Phone Storage

Insufficient storage can prevent new messages from coming in.

  1. Go to Settings.
  2. Tap on Device care.
  3. Tap on Storage.

Clear the Cache and Data of the Messaging App

This can resolve any issues with the messaging app.

  1. Go to Settings.
  2. Tap on Apps.
  3. Find and tap on your messaging app.
  4. Tap on Storage.
  5. Tap on Clear cache and then on Clear data.

Wipe the Cache Partition

This can remove temporary files that might be causing the problem.

  1. Turn off your phone.
  2. Press and hold the Volume Up button and the Power button.
  3. When the Android logo displays, release both buttons.
  4. Press the Volume down button to navigate and select “wipe cache partition”.
  5. Press the Power button to select.
  6. After the wipe cache partition is complete, “Reboot system now” is highlighted.
  7. Press the Power key to restart the device.
Galaxy Z Flip 5 Not Charging Wipe Cache Partition

Boot the Phone into Safe Mode to Diagnose Third-Party Apps

This can help you check if a third-party app is causing the problem.

  1. Press and hold the power button until the power off menu appears.
  2. Tap and hold the Power off option until the Safe mode prompt appears.
  3. Tap again to restart your phone in safe mode.

Uninstall Any Recently Installed or Updated Apps

Some apps can interfere with your messaging service.

  1. Go to Settings.
  2. Tap on Apps.
  3. Find the app you want to uninstall.
  4. Tap on Uninstall.

Reset Your Network Settings

This can resolve any network-related issues.

  1. Go to Settings.
  2. Tap on General management.
  3. Tap on Reset.
  4. Tap on Reset network settings.
  1. Go to Settings > General management > Reset > Reset mobile network settings.
  2. Tap Reset settings to confirm.

Try the “Repair Apps” Option in Recovery Mode

This can fix any issues with your apps.

  1. Turn off your phone.
  2. Press and hold the Volume Up button and the Power button.
  3. When the Android logo displays, release both buttons.
  4. Press the Volume down button to navigate and select “Repair apps”.
  5. Press the Power button to select.
  6. After the repair is complete, “Reboot system now” is highlighted.
  7. Press the Power key to restart the device.
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Perform a Factory Reset (Optional)

This should be your last resort as it will delete all data on your phone.

  1. Back up your data.
  2. Go to Settings.
  3. Scroll down and tap on General management.
  4. Tap on Reset.
  5. Tap on Factory data reset.

Contact Your Mobile Carrier

If all else fails, contacting your mobile carrier can help as they can check if the issue is on their end.

Galaxy Z Flip 5 keeps losing cellular signal contact service provider
  1. Find the customer service number of your carrier.
  2. Call the number and explain your issue.

We hope that this guide is able to help you fix your Galaxy Z Flip 5 that’s unable to receive text messages.


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