In this troubleshooting guide, we will teach you how to fix your Samsung Galaxy A53 that can’t receive calls without apparent reason. But don’t you worry, this is just a minor issue and often it can be fixed through simple troubleshooting procedures.
Estimate Cost : 0
Time Needed : 7 minutes
Like any other smartphone, the Samsung Galaxy A53 is not free from vulnerabilities and issues. More often than not, this is just a minor problem and users can fix it without bringing the device to the tech.
So, if you own a Samsung Galaxy A53 and have a similar issue, continue reading for this post might help you.
- First solution: Force restart your phone.
To fix an issue like this, the first thing that you should do is to do a force restart on your phone. This will refresh the memory of the device as well as reload all its services. So, if this is just a simple glitch in the system, then this method is very effective and will fix it. Here's how you do it:
1. Press and hold the Volume Down button and the Power key for 8 seconds. This will trigger your phone to shut down and power back up.
2. When the logo shows, release both keys and allow your phone to continue the boot process.
After the force restart, make a call on your device and see if the device can already receive calls. If not, proceed to the next step.
- Second solution: Make sure you have a good reception.
One of the reasons that your Galaxy A53 can't receive incoming calls is due to poor signal reception. Try checking the signal indicator on your device and see how many signal bars are showing.
If it shows one or two signal bars, that may be the reason you cannot receive calls due to the intermittent signal your phone has.
Look for an open area where you can get at least 3 bars of signal and try calling your device using a different phone.
If your device can receive a call, then obviously this is caused by a poor and intermittent signal in your area. However, if your Galaxy A53 has 3 to 4 signal bars and is still unable to receive incoming calls, proceed to the next method.
- Third solution: Call your service provider.
After all the methods you performed and your phone still can’t receive calls, then all you need to do is to call your service provider to know if it's a network or account problem.
Calling your service provider is a big help because the representative will tell you if there is a network problem or an outage happening in your area.
If that's the case, then you don't have a choice but to wait on the turnaround time that the representative provided.
But if this is an account problem, the representative will tell you what to do especially if you have unsettled bills in your account in order for you to use their service again.
- Android 12
- Samsung Galaxy A53
We hope that this guide can help you one way or the other.
Thanks for reading!