Estimate Cost : 0

Time Needed : 7 minutes

We have to rule out each and every possibility and rule them out one by one until we can determine what the problem is and fix it. So, if you have a similar problem with your phone, then continue reading for this post might help you.

1. First solution: Restart your router and your phone.

   
   More often, network-related issues occur due to a glitch in the system on both devices. So, to eliminate the suspicion, we recommend you to do a restart on your phone and also your modem/router. Doing this will refresh the memories on both devices. Here’s how you do it:
   
   1. Unplug the router from the wall outlet, or simply disconnect the power cord from the  main unit. 
   2. Leave it without power for a minute or two. 
   3. While waiting, press and hold the Volume Down button and the Power key for 8 seconds. 
   This will trigger your phone to shut down and turn back on. 
   4. When the logo shows, release both keys and allow the phone to continue the boot process. 
   
   After restarting your network device and your Galaxy A33, use it again and see if your phone can already connect to a WiFi. If not, follow the next procedure.

2. Second solution: Try connecting your other devices to the network.

   
   In this instance, we will try to eliminate the suspicion that your network device is defective. Try connecting your other device to your Wi-Fi network and see if it can connect, because if it can, then it’s possible that your Galaxy A33 has an issue.
   
   However, if your other devices can’t also connect to the Wi-fi network, then there is a chance that your modem/router is defective.
   
   If this is the case, try calling your service provider so that your router/modem will be checked or replaced by a newer one.
   
   However, if your other devices are able to connect to your WiFi network and only your Galaxy A33 can’t, move to the next method.

3. Fourth solution: Factory reset your Galaxy A33.

   
   If all procedures you performed failed to resolve the issue, your last resort is to do a factory reset on your phone. Unlike other methods, this one is more complicated because you need to backup all saved files and data on your phone because it will be deleted during the process.
   
   But the good thing about this method is, it will fix any firmware-related issues on your phone.
   
   After creating a backup and your phone is ready, follow these steps:
   
   1: Pull up the App drawer and tap the Settings icon. This will open the Settings menu.
   2: Scroll down and tap General management.
   3: Tap Reset to view the options.
   4: Tap Factory data reset.
   5: Scroll down and tap Reset. If prompted, enter your security lock to confirm your identity.
   6: Tap Delete all to proceed.
   7: Enter your password and tap OK to reset your phone.
   
   Now, after the factory reset will function normally.