How to Fix Galaxy A33 Gallery That Keeps Crashing

Gallery app crashing on Samsung devices is not new and lots of users have been complaining about it. Although this is just a minor problem, still lots of factors to consider why the Gallery app is crashing.

Estimate Cost : 0

Time Needed : 8 minutes

In this post, I will walk you through how to troubleshoot your Samsung Galaxy A33 Gallery app that keeps crashing.

We will rule out each and every possibility until we can determine what caused the issue and resolve it. So, if you own a Samsung Galaxy A33 and have a similar problem, continue reading this post might help you.

  1. First solution: Perform a Force restart


    To eliminate the suspicion that a glitch in the system caused the issue, the first thing that you should do is to perform a forced reboot. Doing this method will refresh the memory of the device as well as reload its services that might be functioning poorly.

    So, if this problem occurs due to a system glitch, then this method will fix it. Here's how you do it:

    1. Press and hold the Volume Down button and the Power key for 10 seconds. This will trigger your phone to shut down and power back up.
    2. Once the logo shows, release both keys and allow the phone to finish the boot process.

    After the forced restart, use your phone and see if the Gallery app is still crashing. If so, proceed to the next step.

  2. Second solution: Clear cache and data of Gallery app.


    More often, app crashes occur if the app's cache and data are outdated. So, this time we recommend you to perform an app reset so that those old files and data on your Gallery app will be replaced by newer ones.

    This is an easy method to perform but very effective, especially in dealing issue like this. Here's how it's done:

    1. Swipe down from the tap of the display to pull the notification panel down.
    2. Tap the Settings icon on the top-right corner of the screen (cog wheel).
    3. Scroll a little bit to find Apps and then tap on it.
    4. Find and tap Gallery.
    5. Touch Storage.
    6. Now, tap Clear cache.
    7. And then, tap Clear data and touch OK at the bottom of the screen.

    When you're done resetting your Gallery app go back to the Home screen and launch it and see if it still crashes. If so, move to the next method.

  3. Third solution: Delete the system cache.


    Since the Gallery app is embedded into the system, it's possible that the issue is triggered by the old cache and data in the system. To fix it, all you need to do is to reset the system cache of your device.

    These are the temporary files and data saved in the system helping the device to run smoothly every time you use it. So, if these files and data are corrupted the device will function poorly and will lead to different types of issues like app crashing.

    Through resetting the cache partition, those old files and data will be replaced and newer ones will be created. This is how you do it:

    1. Turn off the device.
    2. Press and hold the Volume Up and Power keys.
    3. When the Galaxy A33 logo shows, release all three keys.
    4. Your Galaxy A33 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
    5. Press the Volume down key several times to highlight wipe cache partition.
    6. Press Power key to select.
    7. Press the Volume down key to highlight yes, them and press the Power key to select.
    8. When the wipe cache partition is complete, Reboot system now is highlighted.
    9. Press the Power key to restart the device.

    After the procedure, launch your Gallery app and see if it will still crash. If so, proceed to the next step.

  4. Fourth solution: Backup your files and reset your phone.


    If the previous methods you performed failed to resolve the issue the last thing that you can do is to reset your phone. Meaning, we have to bring the device back to its default configuration by deleting all saved files and data stored in the system.

    But before you do the reset, we recommend you to backup all your important files and data because all will be deleted.

    After creating a backup and your phone is ready, follow these steps:

    1. Turn off the device.
    2. Press and hold the Volume Up and Power keys.
    3. When the Galaxy A33 logo shows, release all three keys.
    4. Your Galaxy A33 will continue to boot up into the Recovery Mode. Once you see a black screen with blue and yellow texts, proceed to the next step.
    5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
    6. Press the Power button to select.
    7. Press the Volume down key until ‘Yes’ is highlighted.
    8. Press the Power button to select and start the master reset.
    9. When the master reset is complete, ‘Reboot system now’ is highlighted.
    10. Press the Power key to restart the device.

    This time, if a firmware-issue is causing the problem, then doing a reset on your phone will surely resolve the issue.

Tools
  • Android 12
Materials
  • Samsung Galaxy A33

And that’s how you fix the Gallery app that keeps crashing on your Galaxy A33.

We hope this troubleshooting guide can help you.


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