YouTube Video Black Screen On PC

The YouTube video black screen problem usually occurs when trying to play a video on your computer browser. There are several factors that can cause this ranging from a bad internet connection to corrupted data. You need to perform a series of troubleshooting steps to fix this.

YouTube is the largest video sharing platform that’s owned and managed by Google. It was first created in 2005 and currently has more than 2 billion users worldwide. You can access this using a browser or with an app on mobile devices. A lot of people enjoy watching videos on this platform as it offers a wide range of content ranging form tutorials, music, to comedies just to name a few.

YouTube videos show a black screen

One of the issues that you might encounter when playing a youTube video on your computer is when it only displays a black screen. You may or may not even hear the audio of the particular video when this happens. Here’s what you need to do to fix this.

Things to do first:

  • Restart the computer and router that it is connected to. You should consider unplugging the power cord of both devices then plugging it after a few moments.
  • Make sure your computer has the latest graphics drivers installed.
  • Make sure that the browser you are using is updated.

Method 1: Check your internet connection

Since accessing this service requires a stable internet connection this is what you will be checking first. You should run a speedtest to ensure that the computer is getting the right bandwidth.

Time needed: 5 minutes.

Run a speed test

  1. Go to

    This is the website tool where you can check your internet speed.YouTube Video Black Screen On PC

  2. Click on go.

    This will start the speed test and give you the ping, downloads, and upload on go

Take note of the ping and download results as this will affect the way you watch YouTube videos. If the results are not good then you should disable any proxy or VPN connection the computer is using. You should also check if other devices connected to the network are consuming too much bandwidth.

Method 2: Clear the browser cached data to fix black screen issue

Sometimes the problem can be caused by corrupted cached data. To fix this you just need to clear the cache of your browser. Here’s how to do it on Google Chrome.

  • Open Google Chrome.
  • Click on More.
  • Click on More Tools.
  • Click on Clear browsing data.
  • Click on the Advanced tab.
  • Set time range to All time.
  • Make sure there is a check mark on “Cookies and other site data”, “Cached images and files”, and “Passwords and other sign-in data”.
  • Click Clear data.

Method 3: Turn off the Ad blocker

If you are using an ad blocker extension on your browser then you should try to disable this as it can be what’s causing this problem. These are the steps you should perform for the Chrome browser.

  • Open Google Chrome. 
  • Click on Menu.
  • Click on More Tools.
  • Click on Extensions.
  • Turn off the Ad blocker. To do this just click the switch so that it turns grey.

Method 4: Turn off the browser hardware acceleration to fix video black screen

With hardware acceleration enabled, the browser will pass most of the graphical tasks to your computer GPU. This will improve your browsing experience in most cases however it can also cause issues if your computer does not have a powerful graphics card. Turning off hardware acceleration can usually fix this problem.

  • Open Google Chrome.
  • Click on Menu.
  • Click on Settings.
  • Click on Advanced.
  • Click on System.
  • Turn off the “Use hardware acceleration when available” switch.

After performing the steps listed above you will successfully fix the YouTube video black screen problem.

Visit our TheDroidGuy Youtube Channel for more troubleshooting videos.

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Chad Buenaflor

Chad has been in the tech industry since 2000. He has a degree in Electronics Engineering and is interested in the hardware and software side of technology. Initially working for a Japanese semiconductor company as a Test Engineer for nearly 10 years, he then pursued his passion for internet technology by working for the support team of Time Warner Cable then finally joining TheDroidGuy as one of their troubleshooting and tech writers. On his free time he plays his favorite games on his PC, Xbox Series X, and Android phone. Contact me at Email

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