Archives for

touchscreen problems

How to fix Samsung Galaxy S9 with screen flickering issue (easy steps)

The screen flickering issue is among the most common issues thousands, if not millions, of Galaxy device owners have encountered so it’s not inevitable that if you’re an owner of the new Samsung Galaxy S9, you may encounter it too. That is the very purpose of this post; we want to make sure you already know the solution just before the problem occur.

The thing about screen flickering is that it can be due to an app, a firmware issue or it can be a very serious hardware problem. If it occurs without apparent reason or cause, you may still have a chance to fix it on your own. However, if it resulted from a drop on a hard surface or if the phone got submerged in water long enough for it to enter the device, then it’s obvious there’s not much you can do about it except bring it back to the store.

In this troubleshooting guide, we want to rule out every possibility until we can determine what the problem is all about. So, if you’re one of the owners of this great phone, I suggest you continue reading this post as it may help you one way or another.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our Galaxy S9 troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to fix flickering screen on Galaxy S9


We’ve seen cases before wherein apps caused screen flickering issue on some devices. That is also possible with the Samsung Galaxy S9. The first thing we have to do is to rule out such possible and then we’ll move into ruling out other possibilities. With all that being said, here’s what I suggest you do about it:

Force restart your Galaxy S9

Always begin your troubleshooting with a reboot because while it’s a very simple procedure, it’s also very effective in dealing with problems that are not really that serious or complicated. A flickering screen might be a sign of one of those problems. However, instead of doing the normal reboot sequence, I suggest you do the Forced Reboot to simulate battery disconnect and refresh your phone’s memory.

  • Press and hold the Volume Down button and the Power key together for 10 seconds or more.

Your Galaxy S9 will reboot like it usually does and if the flickering issue stops, then the problem wasn’t really that serious. There might have been some glitches in the system or some app may have caused it. But if it continues, then move on to the next procedure.

Reboot your phone in Safe mode

Rebooting your Galaxy S9 in Safe mode won’t fix the problem but it will tell you right off the bat if it’s caused by an app. When in this mode, all the third-party apps are temporarily disabled. So, if one of them is causing the problem, the flickering shouldn’t occur while the phone is in this mode.

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen appearing on the screen.
  3. When SAMSUNG appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. When Safe mode appears in the bottom left corner of the screen, release the Volume down key.

Once the phone enters safe mode, continue to observe it to know if the flickering occurs from time to time or not because if the problem seems fixed, it means there’s an app that causes it. The next thing you should do is find that app and then uninstall it:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Apps.
  3. Tap the desired application in the default list.
  4. To display preinstalled apps, tap Menu > Show system apps.
  5. Tap UNINSTALL > OK.

However, if the flickering continues, then you should move on to the next procedure.

Delete all system caches so they’ll be replaced

The Android system creates caches for all services, features and apps so there should be a cache for the service that handles the operation of the display and touchscreen. However, you don’t have access to those apps but you can delete them all at once. Once the deleted, the system will recreate them during the first boot sequence after wiping the cache partition and all of it is done automatically so you don’t have to worry too much about it. So, to delete those files, follow these steps:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all three keys.
  4. An ‘Installing system update’ message will show for 30 – 60 seconds before the Android system recovery menu options appear.
  5. Press the Volume down key several times to highlight wipe cache partition.
  6. Press Power key to select.
  7. Press the Volume down key to highlight yes, them and press the Power key to select.
  8. When the wipe cache partition is complete, Reboot system now is highlighted.
  9. Press the Power key to restart the device.

After this, try to see if the flickering continues because if so, there’s one more thing you should do before you actually bring the phone to the shop for a checkup.

Perform the Master Reset

A reset will rule out the possibility that the screen flickering problem with your phone is due to a firmware issue that’s why it’s necessary to do this. Aside from that, all your personal information will be deleted so your privacy is protected. But bear in mind that all your files and data will also be deleted especially ones that are stored in your phone’s internal storage, so make a backup of files you don’t want to lose. After the backup, remove your google account from your phone so won’t get locked out after the reset. Once everything is set and ready, follow these steps to reset your phone:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

If the problem continues after this, bring your phone back to the store and have it checked.

I hope that this troubleshooting guide can help you one way or another. If you have other concerns you want to share with us, feel free to contact us or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out: