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How to fix Galaxy Tab S4 “Not Registered On Network” error

This troubleshooting article gives you the details in fixing “Not Registered On Network” error on Galaxy Tab S4. If you are one of the unfortunate users to have this problem, don’t worry as the solutions are usually within your grasp.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

“Not Registered On Network” is one of the common errors that can occur on any smartphone. If your Galaxy tablet is unable to connect to mobile data because of this error, or if it’s having a hard time using any of its network functions because of this bug, learn what you can do below.

Simulate a “battery pull.” Restarting the system should be the first thing to do in this case. Many temporary network bugs are fixed by doing this simple step. If you haven’t tried doing this yet, here’s what you must do:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

This procedure simulates the effects of physically disconnecting the battery. Your device has a non-removable battery pack so this is the alternative to the old way of restarting a frozen or erratic device. This also works at times for many network issues so hopefully this helps. If nothing changes though, proceed to the next steps below.

Check for on-going network issue. If “Not Registered On Network” error happens all of a sudden, it’s possible that it may be the result of a service disruption. If you have other phones on the same network, try to see if they also show a similar error. If multiple phones are unable to connect to your network, what you can do is to simply wait for the problem to be fixed. In some cases, a carrier may intentionally disable their cellular services to comply with security requests from the government. In other cases, an unexpected outage may be to blame. As an end user, there’s nothing much that you can do about that.

Reset network settings. At other times, “Not Registered On Network” bug can be due to a device network settings not properly configured. To ensure that your Galaxy Tablet has all the correct settings, try resetting its network settings with these steps:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset Network settings.
  5. Tap RESET SETTINGS button to confirm.
  6. Restart your S8 and check for the problem.

Check SIM card. Sometimes, “Not Registered On Network” bug can also be caused by a fault in a SIM card. To check, you can either insert another working SIM card from your carrier, or you can insert your SIM in another compatible phone. Either way should help you check the health of the card, or whether it’s functional or not. Make sure to do the following:

  1. Turn off your phone.
  2. Remove the SIM card carefully.
  3. Wait for at least 10 seconds before turning the phone back on.
  4. Then, re-insert the SIM card and check for the problem.

Observe on Safe Mode. Another possible reason for this error is a bad app. Some poorly coded app may be interfering with Android or its functions. To see if network settings is affected by a third party app, run the phone to safe mode. In Safe Mode, no third party apps will be allowed to run. So, if there’s no “Not Registered On Network” error while your Note9 is on safe mode, that’s a sign that a bad app must be the cause. Here’s how to restart your phone to Safe Mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your device is still problematic, repeat steps 1-4.

Reset app preferences. In some cases, apps may encounter problems if one or a number of default or core system apps and services are disabled. To ensure that all your apps have access to defaults apps, do the steps below:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S9 and check for the problem.

Factory reset. Should nothing change at this time, consider wiping the phone to return all software settings to their defaults. Make sure to back your personal data up ahead of time. Follow the steps below to factory reset your phone:

  1. Create a backup of your data.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Contact network operator. This is the final troubleshooting step for you. Not all network troubles is device-related. A fairly good number of them also comes from carrier or network side. Be sure to report the problem to them if none of the things we suggest in this post help.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix a Galaxy Tab S4 if it is unresponsive or won’t turn on

Smartphones sometimes freezes or becomes unresponsive. Not all software bugs can be anticipated by developers to any electronic device can encounter a hiccup. In this post, we bring you solutions and troubleshooting steps that you can do when a Galaxy Tab S4 has become unresponsive, or worse, won’t turn on at all.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: Galaxy Tab S4 is unresponsive and won’t turn on

Just purchased a new Galaxy Tab S4. I fully charged it yesterday. Today, I turned it on for the very first time. After spending about 10 minutes doing the initial setup (logging into Google and activating the devices security features), I was in the process of downloading apps from the Play Store when the screen, conversely the entire device, just turned off. Pressing the power button does nothing. The battery had been at 97% prior to it turning off. I’ve tried the pressing and holding down of the Power Button and the Volume Down Button for 45 secs. I tried that 3 separate times to no avail. I then tried the holding down of the Volume Down butting first THEN pressing and holding down the Power Button for 45 secs . I’ve tired this 3 times to no avail. Nothing works and I’ve had the device less than 2 days.

Solution: If it’s a brandnew device, the system may have frozen if while it’s updating downloading or updating apps, or when it’s trying to install a software update. This can sometimes occur if a user tries to interfere with the system when it’s trying to configure or set up something. If that’s not the reason for the problem, other factors like bad app, software glitch, or even hardware malfunction can come into play. To troubleshoot it, follow our suggestions below.

Forced reboot

This is the first troubleshooting step that should be done in this situation. Forced reboot is useful in cases wherein a device is frozen and unresponsive. To do it, just press and hold the Power button and the Volume button down simultaneously for more than 7 seconds to restart it.

Charge using a computer

If your Galaxy Tab S4 is still unresponsive after simulating a “battery pull” or forced reboot, the next good thing to do is to connect it to a computer via USB cable to simulate slow charging. Some users found this simple step effective in bringing their Samsung tablets back to life in the past. Make sure that you are using a known working USB cable when doing it. Leave the phone charged through your computer for at least 30 minutes before you attempt to power it back on.

Boot to Safe Mode

If your phone is not totally dead and you are able to power it down, you can also check if rebooting it to safe mode will help. Safe Mode is a separate software environment and is useful for checking third party app issues.

To boot your Galaxy Tab S4 to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Release the Volume down key when you see Safe Mode on the device.

While running on safe mode, no downloaded apps will run. If your Tab S4 successfully boots to safe mode, one of the apps must be the culprit. Use the method of elimination to identify which one is problematic. This is what you must do:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your Galaxy Tab S4 is still problematic, repeat steps 1-4.

Master reset

If you can, try fixing the problem by booting the device to Recovery Mode so you can wipe it with a master reset. This is a drastic solution that often works if the reason for a problem is a software bug. Make sure to create a backup of your data before wiping the phone.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy logo screen displays, release all of the keys, the press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press the Power key to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press the Power key to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Repair

Not all Android issues can be fixed by an end user. If you are unable to boot the device to Recovery Mode, or if nothing changes after doing all the suggestions above, you can assume that the problem might be on the hardware side. To know what specific component may have failed is impossible unless a full hardware diagnostics can be done on the device. In your situation, the best people that can help is Samsung. Be sure to contact them so they can set up repair or replacement appointment for you.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix Samsung Galaxy Tab S4 that keeps rebooting on its own

Performance issues occur from time to time regardless how impressive the hardware specs of your device is. Such is the case with some of the owners of the Samsung Galaxy Tab S4 who reported to us that their devices started to keep on rebooting by themselves without apparent reason or cause.

I personally encountered this problem a few times in the past so I know exactly how to fix it. However, every problem is unique that’s some procedures I’ve tried before may not work with you. I will share with you some of the most practical procedures to fix a Galaxy Tab S4 that keeps on rebooting. So, if you’re one of the owners of this tablet, continue reading as this article may help you one way or another.

Before we move on to our troubleshooting, if you are looking for a solution to a different issue, make sure you drop by our troubleshooting page as we’ve already addressed some of the most common problems reported by our readers. Find issues that are similar with yours and use the solutions we suggested. If you still need our help after that, then feel free to contact us by filling up our Android issues questionnaire.

How to troubleshoot Galaxy Tab S4 that keeps rebooting

Performance issues can be fixed by basic troubleshooting procedures. So, as long as there are no signs of hardware and liquid damage in your Tab S4, this problem could be fixed. Here’s what you need to do…

Run your table in Safe Mode – this is to temporarily disable all third-party applications and it’s necessary for us to determine if the reboots are caused by those applications because if so, then it would be a lot easier to fix them. You just have to find out which of the apps you downloaded and installed is the culprit and uninstall it. Here’s how to reboot your phone in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Release the Volume down key when you see Safe Mode on the device.

Wipe cache partition – it’s also possible that the cause of the reboots is the corrupt system cache especially if the reboots occur even in safe mode. In this case, you need to run your phone in recovery mode and then wipe the cache partition to delete the system cache and replace it with a new one.

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy Tab S2 logo screen displays, release all three keys, then press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe cache partition.’
  6. Press Power button to select.
  7. When the wipe is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.

If your tablet still keeps on rebooting after this, then you will have to reset it. Any software related issues can be fixed by a reset.

Perform the Master Reset – this will bring your device back to its default settings and configuration and probably fix the reboots. However, make sure that you make a backup of your important files and data as they will be deleted during the process. Also, make sure you know your Google ID and password as you will be using it to setup your tablet after the reset so that you won’t be locked out of your device. Here’s how the reset is done on your Tab S4…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy logo screen displays, release all of the keys, the press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press the Power key to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press the Power key to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

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Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix Samsung Galaxy Tab S4 that’s running so slow or has poor performance

With its impressive hardware specs, you can always expect the Samsung Galaxy Tab S4 to be fast and unresponsive in every aspect. It must perform better than mid-range laptops released a couple of years ago. However, if it starts to run slow or shows poor performance, it could be due to apps or some firmware issues.

Software problems are seldom attributed to hardware issues provided the device hasn’t suffered either physical or liquid damage. So, if this is not the case with your Tab S4, then there’s really something you can do to make it run faster again. In this post, I will walk you through in doing some troubleshooting procedures that could regain the tablet’s performance so continue reading as this may help you one way or another.

But before we actually move on to our troubleshooting, if you have other issues with your phone, then visit our troubleshooting page as we’ve already addressed some of the most common problems with this device. In case you need more help with your problem, fill up our Android issues questionnaire and hit submit to contact us.

What you should do to make Galaxy Tab S4 run fast again?

We just need to find out if there are apps, third-party or pre-installed, that cause the problem. If there are, then the problem will be a lot easier to fix. If it’s also just a problem with the firmware, there are still a couple of procedures you can do to fix it.

Force restart your Tab S4 – before doing any complicated troubleshooting procedures, try to soft reset your tablet to refresh its memory and load all its apps and services. Some glitches may have been causing inconsistencies in the normal operation of the system and the forced restart can fix them. To do this, press and hold the Power and Volume down key for up to 45 seconds. Your device will reboot and observe its performance once it becomes active again. If the problem remained, then move on to the next procedure.

Reboot your phone in safe mode – we will now try to find out if the cause of the problem are some third-party applications. There are apps that can make your device, no matter how fast it is, slow like heavy apps and CPU-intensive games. By running your device in safe mode, you’re only allowing pre-installed applications to run and if the problem is indeed caused by a third-party, then your tablet shouldn’t have any issues while in this mode. In such case, the next thing you should do is find the culprit and uninstall it. Here’s how to reboot your Tab S4 in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Release the Volume down key when you see Safe Mode on the device.

Reset all settings – you would only need to do this if your tablet still runs so poorly even while in safe mode because if that’s the case, then the problem could be with the firmware. The first thing you must do is to see if it has something to do with the tablet’s settings or configuration that’s why you need to do this procedure to bring it back to its default settings.

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS.
  6. The device will restart to perform the reset of settings.

If the performance didn’t improve after doing the procedure above, then you will have to do the next couple of procedures to fix a possible firmware problems.

Delete the system cache – if the system cache gets corrupted or becomes obsolete, the first to suffer is the device’s performance and this could be the case here especially if the problem started without apparent reason. You need to wipe the cache partition to delete and replace the system cache with a new one. Here’s how it’s done…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy Tab S4 logo screen displays, release all three keys, then press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe cache partition.’
  6. Press Power button to select.
  7. When the wipe is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.

Perform the master reset – a reset can always fix performance issues provided that they’re firmware-related problems and not caused by hardware issues. I am confident that a reset will make your Tab S4 run faster again. However, make sure that all your important files and data are backed up because they will be deleted from your tablet’s internal storage. You may save them in the cloud or move them to your SD card or computer. After that, follow these steps to reset your tablet:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy logo screen displays, release all of the keys, the press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press the Power key to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press the Power key to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

I hope that this how-to post has helped you one way or another. Please help us spread the word by sharing this post to your friends or people who may also have similar problems. Thanks for reading!

RELEVANT POSTS:

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

What to do if your Samsung Galaxy Tab S4 has a screen flickering issue

Depending on how the flickering started, it could be a minor issue caused by some apps or glitches in the system or it could be a serious hardware problem. If your new Samsung Galaxy Tab S4 got dropped and then this problem started, then it could be the latter but if it started without apparent reason or cause, there still could be something you could do about it.

Continue reading as I will walk you through in troubleshooting your Galaxy Tab S4 with a flickering screen. We’ll try to determine if it’s a hardware problem or a software-related issue. Remember that it’s a hardware problem, there’s only so much you can do about it. You better let the technician check it for you. But if it’s just a software problem, then you can fix it on your own.

Before going further, if you found this post because you were trying to find a solution to your problem, then try to visit our troubleshooting page as we’ve already addressed most of the commonly reported issues with the phone. We’ve already provided solutions to some of the problems reported by our readers so try to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you and if you need further assistance, fill up our Android issues questionnaire and hit submit.

How to troubleshoot Galaxy Tab S4 with screen flickering issue?

The purpose of this troubleshooting guide is to determine if it’s a hardware or software problem and fix it if it’s the latter. Here’s what you should do regarding this issue…

Reboot your tablet first – before begin, make sure to restart your Tab S4 first because it’s always possible that the problem is just a minor glitch in the system. Some glitches are even caused by apps that are running in the background and doing a reboot will close all of them and thus, fix the issue. If this doesn’t fix the problem, then proceed to the next step.

Run your tablet in safe mode – this is to find out if the cause of the problem are some third-party apps or services. By running your Tab S4 in safe mode, you’re temporarily disabling all third party elements in your device. So if the problem is indeed, caused by one of them, the flickering won’t occur in this mode. If that’s the case, you just need to find the app that’s causing the issue and uninstall it. Here’s how to run your tablet in safe mode:

  1. Turn the device off.
  2. Press and hold the Power key.
  3. When Samsung appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Release the Volume down key when you see Safe Mode on the device.

Wipe cache partition – it’s also possible that the cause of the flickering are some corrupt system caches. While these are temporary and small files, they can still cause a lot of trouble if they get corrupted or obsolete and the immediate result would be issues with the performance of the device and that also includes screen flickering and other minor hardware problems. By wiping the cache partition of its contents, you’re not just deleting the cache and replacing it with a new set. Here’s how it’s done…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy Tab S2 logo screen displays, release all three keys, then press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe cache partition.’
  6. Press Power button to select.
  7. When the wipe is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.

Perform the master reset – this is your last resort and if the problem continues after this, then we can say that the problem is really with the hardware, specifically the screen. But before we can say that, your device should be brought back to its default settings and configuration. There’s a lot more things happening when the device is reset so this is potentially a very effective solution against this kind of problem. However, make sure to make a backup of your important files and data as they will be deleted during the process. Here’s how to reset the Galaxy Tab S4:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy logo screen displays, release all of the keys, the press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  6. Press the Power key to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press the Power key to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Once the reset is completed, continue your observation to know if your table still has a flickering screen because if so, then it’s time you brought it back to the store or shop so that a technician can check it up for you.

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Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

What to do if your Samsung Galaxy Tab S4 keeps freezing and lagging?

The Samsung Galaxy Tab S4 is relatively new and there hasn’t been any reports of serious and possibly hardware or manufacturing problems. So after a few weeks of using it and you feel like your new tablet has become slow and keeps on freezing or lagging, the issue could be with the firmware or caused by some apps. More often, such problems are actually not serious and you can fix them on your own by doing some basic troubleshooting.

In this post, I will share with you some practical points you can do if your Galaxy Tab S4 starts to freeze and lag. We will try to determine what the problem really is and rule out every possibility so we can fix the issue. If you’re one of the owners of this tablet and are currently bugged by similar symptoms, continue reading as this article may be able to help you somehow.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.

How to troubleshoot Galaxy Tab S4 that keeps freezing / lagging?

The first thing we need to find out is if the freezes and lags also occur when all third-party applications are disabled because usually the cause of these problems are apps that are also keeps on crashing or are using too much resources such as RAM and CPU. That said, here’s what you should do about it:

First solution: Run your Galaxy Tab S4 in Safe Mode

By doing this, you’re temporarily disabling all third-party applications at once and this will give you an idea if the cause of the problem is actually one of the applications you downloaded and installed.

  1. Turn off the device.
  2. Press and hold the Power/Lock key for one or two seconds to turn on the device.
  3. When the Samsung logo displays press and hold the Volume down key until the lock screen displays.
  4. When the lock screen displays Safe mode is shown in the lower-left corner of the screen.

If your tablet actually runs normally in safe mode without the freezes and lags, then it means the cause of the problem is a third-party app or two. You may now reboot your device normally to exit Safe Mode and it may also work normally after that until you run the app that’s causing the problem. So, be mindful of the apps you use to know which of them is the culprit. Once you already have an idea, you may try resetting it first and if the problem still continues, you may uninstall it from your device to fix the problem.

However, if the freezes and lags still occur even in safe mode, then it means that the problem could be with the firmware itself. Try the next solutions.

Second solution: Wipe Cache Partition

Another possibility that we need to rule out is that the system cache may have been corrupted for some reason. It would also cause the device to run slow with frequent freezes, crashes and lags. You need to wipe your tablet’s cache partition to see if that helps and by doing so, you’re deleting and replacing the system cache. To do so, you just have to reboot your Tab S4 into Recovery Mode and wipe the cache partition from there. Here’s the step-by-step tutorial:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Samsung Galaxy Tab S2 logo screen displays, release all three keys, then press and quickly release the Power key
  4. ‘Installing system update’ will show for about 30 – 60 seconds, then a ‘No command’ Android will appear before showing the Android system recovery menu options.
  5. Press the Volume down key several times key to highlight ‘wipe cache partition.’
  6. Press Power button to select.
  7. When the wipe is complete, ‘Reboot system now’ is highlighted.
  8. Press the Power key to restart the device.

Your tablet will take a little time rebooting as it rebuilds the cache but once it becomes active, use it like you normally do to know if the freezes and lags disappeared. If it’s still the same, you should try the next solution.

Third solution: Reset All Settings

By resetting all settings in your tablet, you’re as close as doing the factory reset but the only difference is that your files and data will remain intact and untouched. If this problem was caused by some misconfiguration, then this procedure would be enough to fix it. Here’s how you do it:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS.
  6. The device will restart to perform the reset of settings.

If the problem continues after this procedure, then you have no other choice but to reset your tablet.

Fourth solution: Perform Master Reset

At this point in our troubleshooting, it’s necessary to do the master reset since everything else failed to fix the problem. When it comes to performance-related issues, a reset will be able to fix it however, you must take time backing up your important files and data as they may be deleted especially if they’re saved in your tablet’s internal storage.

  1. Back up data on the internal memory. If you have signed into a Samsung account on the device, you have activated Anti-theft and will need your Samsung credentials to finish the master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

What to do if your Samsung Galaxy Tab S4 keeps showing “Moisture Detected” error?

After almost a decade of dominating the mobile world, Samsung now makes devices that are smarter than its competitors. It doesn’t only apply to its flagship devices but also to its entry- and mid-range smartphones and tablets. The recently release Samsung Galaxy Tab S4 is probably the company’s tablet so far and it has almost all features of the flagship devices except for the IP68 rating. Meaning, the tablet isn’t dust- and water-resistant so when it says that it detects moisture in the charging port, you should take that seriously.

The “Moisture detected” error is one of the features of Samsung flagships that would alert users about the impending serious problems should you fail to address it immediately. Most of the time, when the error shows up, it basically means there’s moisture in the port but it doesn’t necessarily mean it’s serious. In this post, I will provide you the simple yet practical ways to deal with this error so that you can prevent liquid damage so continue reading as this post may be able to help you.

For those who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common issues with this phone. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work for you or if you still need our help, contact us anytime through our Android issues questionnaire.

What to do if your Galaxy Tab S4 shows the ‘moisture detected’ error?

Liquid damage can be prevented so when the ‘moisture detected’ error shows up, here are the most practical ways you should do…

  1. Turn Galaxy Tab S4 immediately – just because it says that “moisture is detected in the charger port” doesn’t mean that water hasn’t got into the phone. It may have already reached some of the circuits and that’s the reason why you should immediately turn the phone off to prevent further damage to the circuits. Electric components and water don’t mix well and if there’s current flowing the CPU and the motherboard.
  2. Clean the charger port – this is to address the error literally even if there’s a possibility that water have entered the device already but since we don’t know that yet, you should take time making sure there’s no moisture in port. You may insert a small piece of tissue paper into the port and leave it there for a few minutes so it can absorb the moisture. Do not blow into the port or use any heat blower to vaporize the moist as it may enter the device instead of going out.  
  3. Clean the cable – you must also make sure that the cable is dry on both ends as it’s possible that it’s the one that got in contact with water and not the tablet itself. You may use the same method you used in cleaning the charger port. But the good thing with the cable is that you can blow the moist and dirt out using your mouth or a can of compressed air.
  4. Charge the tablet while it’s powered off – if the Galaxy Tab S4 has moisture in the port and you charge it while it’s powered on, you will get the ‘moisture detected’ error but if try charging it while it’s off with the moist still present, it won’t charge. So, one way to find out if there’s still moist or not is to charge it while it’s powered off and if it does charge, then you can rest assured that the port as well as the cable are not wet anymore. In this case, you may now turn the device and and continue charging.

However, if it’s still not charging after doing all the procedures above, then bring it to the store or shop and let tech handle it for you. Depending on the situation, you may still use the warranty even if the problem is caused by water or liquid.

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We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

How to fix Samsung Galaxy Tab S4 that won’t turn on?

If you just bought a new Samsung Galaxy Tab S4 and it won’t turn on out of the box, just put it back in together with all its accessories and manuals and return it to the store and have it replaced. Manufacturers make sure that their devices are working out of the factory and their batteries pre-charged from 50% to 75% so owners can use them immediately without having to wait an hour or two. If your new tablet doesn’t turn on at first try, then there could be something wrong with its hardware.

However, if you were able to use it for a few days or weeks before you noticed that it won’t turn on anymore or became unresponsive, then there are things you need to do to make sure that this isn’t just because of a minor glitch or problem caused by a firmware crash. I will walk you through on how to do those things to try and make your device respond again. So, continue reading as this article may help you somehow.

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

How to troubleshoot a Galaxy Tab S4 that won’t turn on and unresponsive?

More often, users who encountered this kind of problem would think that it’s some kind of an issue with the hardware. Some would even bring the device immediately to a local shop and have to pay a certain amount for the service. But more often than not, it’s just a minor problem that you can fix by yourself without having to pay a dime. With all that being said, here’s what I suggest you do about your new tablet…

First solution: Forced Reboot

Yes, a forced reboot can fix this problem especially if it started without apparent reason or cause. This method is actually a simulated battery removal which refreshes your phone’s memory as well as reloads all apps and services. Samsung devices that have non-removable batteries would often respond to this procedure as they’re hard-wired to do so especially if the problem is as minor as a firmware crash. To do this, press and hold the Power and Volume down key for up to 45 seconds.

This would be enough to make the tablet respond but if it’s still unresponsive after that, try doing the same procedures a few more times to make sure you’re doing it correctly. If it’s still not responding after it, then try this instead:

  1. Press and hold the Volume down button first and don’t release it.
  2. Now, press and hold the Power key while holding down the Volume down button.
  3. Keeps both keys held down together for 45 seconds or more.

It’s the same as the first procedure but this time we’re making sure that you’re pressing and holding the volume down button before the power key because doing it otherwise won’t give you similar result. If, however, the problem continues after this, then you have to move on to the next procedure.

Second solution: Charge tablet and do the Forced Reboot

If the tablet ran out of battery, it’s naturally not a problem as most of the time it would respond when you connect it to its charger. However, you should know that there are times when a simple battery drain issue would lead to a firmware crash especially if you allow your device to run out of battery before you actually connect it to its charger. In such case, you’ll already be dealing with a couple of minor issues that both result to an unresponsive device. To address such issue, here’s what you need to do about it:

  1. Plug the charger to a working wall outlet.
  2. Connect your Galaxy Tab S4 to its charger using the manufacturer-supplied cable.
  3. Regardless whether the tablet shows it’s charging or not, leave it connected to the charger for at least 10 minutes.
  4. After that, press and hold the Volume down button first and don’t release it.
  5. Now, press and hold the Power key while holding down the Volume down button.
  6. Keeps both keys held down together for 45 seconds or more.

If your tablet became unresponsive due to some minor issues, then these two procedures are more than enough to make it respond again. However, if it continues to be unresponsive despite all this, then it’s time you brought it back to the store or to a local shop so that a technician can check it up for you.

I hope that this troubleshooting guide can help you fix the problem with your Galaxy Tab S4. Should you have other issues you want to share with us, feel free to contact us anytime or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Samsung Galaxy Tab S4 Reset Guide: How to Master Reset, Reset Network Settings, Soft Reset your Tablet

It is important that you know how to reset your new Samsung Galaxy Tab S4 because no matter how powerful it is, there would always come a time wherein you’ll encounter problems while using it. Most of those problems can easily be fixed by a reset. Consider it as your fallback whenever problems get serious that they couldn’t be fixed by basic troubleshooting procedures.

In this post, I will walk you through on how to perform various reset procedures on your Galaxy Tab S4. I will start with the simple reset methods like soft reset and how to reset all settings without deleting your files and/or data. So, continue reading so that as early as now, you already know some very important troubleshooting procedures you might need in the future.

However, if you found this post while trying to find a solution to a certain problem, then visit our Galaxy Tab S4 Troubleshooting page for we have already addressed some of the most common issues with this tablet. There could already be articles existing on our website that will help you fix your problem. If not, then feel free to contact us anytime by filling up our Android issues questionnaire. Please be detailed as much as possible when describing the problem so that it would be easier for us to understand and find a solution to it.

How to perform the Soft Reset or Forced Restart on Galaxy Tab S4?

Every troubleshooting should start with this regardless how serious the problem is as long as there’s no obvious signs of physical and liquid damage. When your computer hangs or freezes, you can make it work again by unplugging it from the power source and plugging it back in. That’s basically the same process as this procedure; if the Galaxy Tab S4 had a removable battery, then you can pull it out to disconnect it from its power source but since it has a non-removable battery, the best thing you could do is perform the soft reset or forced reboot by doing the following:

  • Press and hold the Power and Volume down key for up to 45 seconds.

If performed correctly, your tablet may boot up normally but if it still doesn’t respond after the first try, then do the same procedure a few more times. If it’s still not responding after that, then you should try this instead:

  1. Press and hold the Volume down button first and don’t release it.
  2. Now, press and hold the Power key while holding down the Volume down button.
  3. Keeps both keys held down together for 45 seconds or more.

It’s basically the same as the first procedure only that at this time we’re making sure you’re doing it correctly by pressing the volume down button first before the power key because doing it otherwise won’t give you similar results.

You can use the Forced Reboot or Soft Reset when your tablet becomes unresponsive, won’t turn on or has the Black Screen of Death (BSoD).

How to Reset All Settings in your new Galaxy Tab S4?

This is the closest thing to the Factory Reset as it reverts back all the settings to default so it has the basic benefits of a reset but the good thing about it is that none of your personal files and data including apps will be deleted. So, everything will remain as is except for the Settings.

You can use this if your phone malfunctioned after changing some settings. There are times when we tweak some settings and we forget the default value. So when the device starts to malfunction, we won’t know what to do. Well, not anymore before you already know how to bring the settings back to default. This is how you do it:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS.
  6. The device will restart to perform the reset of settings.

How to Reset Network Settings on Galaxy Tab S4?

You only reset the network settings on your Galaxy Tab S4 when it encounters network-related issues and you don’t know the cause. Resetting network settings resets all data connections back to the out of the box factory defaults. The following changes will occur by performing this procedure:

  • Stored Wi-Fi networks will be deleted.
  • Paired Bluetooth devices will be deleted.
  • Background data sync settings will be turned on.
  • Data restrictive settings in applications that were manually turned on/off by the customer will be reset to the default setting.
  • Network selection mode will be set to automatic.

Only the mobile data connection is turned on after doing this procedure so if you were previously connected to a WiFi network, it’s normal that your tablet won’t be able to reconnect to said network without you initiating it and entering the correct passcode. Now, here’s how you reset the network settings…

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > General Management > Reset > Reset network settings.
  3. Tap RESET SETTINGS.
  4. If you have set up a PIN, enter it.
  5. Tap RESET SETTINGS. Once complete, a confirmation window will appear.

How to Factory Reset your Galaxy Tab S4?

A Factory Reset is a the term we use for a reset that’s done through the Settings menu. You can use this kind of reset if your tablet has some issues but still functioning normally. For instance, if there are apps that keep on crashing or your tablet is running so slow for some reason, you can go into the Settings and reset your device from there.

However, bear in mind that all your personal files and data will be deleted so you have to create a backup of the files you don’t want to lose as you may not be able to retrieve them after the process. Once everything is set and ready, follow these steps to reset your device:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap Settings > Cloud and accounts > Backup and restore.
  3. Tap the following sliders to desired setting:
    • Back up my data
    • Automatic restore
  4. Tap the Back key (bottom right) until you reach the main Settings menu.
  5. Tap General Management > Reset > Factory data reset.
  6. Scroll to the bottom of the screen, then tap RESET > DELETE ALL.
  7. If you have screen lock turned on, enter your credentials.
  8. If prompted to verify your Samsung account, enter the password, then tap CONFIRM.
  9. Wait for the device to reset.

How to perform the Master Reset on Galaxy Tab S4?

A Master Reset is basically the same as the Factory Reset only that it’s done differently. You can do this procedure every time you want to reset your device but what makes it a bit special is that you can use it if your phone is no longer working properly but can still power up. This doesn’t require you to boot your device into normal mode like the Factory Reset. All you need to do is run your tablet into the Recovery Mode and you can reset it from there. This will come handy if your device can no longer boot up normally but there’s a catch. You may be locked out of your device if you did this and you forgot your Google ID and password.

There is one layer of security Google implemented so that nobody can use a stolen or lost devices even after doing the Master Reset. If you know your Google ID and password, you’ll be using that set up your tablet.

Just like the previous reset procedure, you will lose some of your important files and data if you didn’t create a  backup…

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

I hope that we’ve been able to help you through this post. If we did, please share this post to your friends who might need this in the future. Thanks for reading!