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S9 Randomly Disconnects From Wi-Fi

Solved Samsung Galaxy S9 Mobile Data Connection Drops

The #Samsung #Galaxy #S9 is the latest flagship phone of the South Korean company that is one of the best Android smartphones that you can get today. The phone uses the latest Snapdragon 845 / Exynos 9810 processor which when combined with its 4GB of RAM allows the phone to run any app smoothly. Although this is is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 mobile data connection drops issue and other related problems.

If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9 Mobile Data Connection Drops

Problem: I just buy my samsung S9 but from the celcom package upgrade. And this phone keep missing the connection of my mobile data. For example, when I open youtube for a long time period. Suddenly the connection is missing and it took more than 10 minutes to mobile data connection appear back. And it always happen at 2 o’clock in the morning but it also happen in other times. Pls help me…

Solution: If there is a specific time that this issue occurs then there is a chance that this might be a network related problem. Are other devices near you experiencing the same issue? You can also try going to  a different location then check if the issue still occurs.

In case the issue is not caused by a network problem then proceed with the troubleshooting steps listed below.

  • Make sure that the phone is getting a strong LTE signal.
  • Check if the issue occurs in Safe Mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

S9 Not Getting Mobile Data

Problem: I have a Samsung Galaxy S9. My phone only works fine when I am at home near my wi-fi port. Once I leave the area, and go anywhere that doesn’t offer wifi, then I cant use most services. I have the most expensive plan that my service provider offers. I bought it, due to being not being technically savvy and hoping to lessen any potential problems. (Go figure) No one else in my family with cheap phones has this problem. Please help

Solution: If your phone has an active mobile data subscription but you are not getting a mobile data connection then you should proceed with the steps listed below.

  • Make sure that the mobile data switch is turned on.
  • Try to check if the issue occurs in Safe Mode. if it doesn’t then you might have installed an app that is blocking your phone from using mobile data. Find out what app this is and uninstall it.

It’s also possible that the problem is caused by a wrong APN settings. Try to check if this is the case.

  • Open the Apps tray of the phone.
  • Tap Settings > Connections > Mobile networks > Access Point Names.
  • Reset your APN settings, tap Menu (3 dots) > Reset to default.
  • Update the phone APN settings according to your carrier settings.

If your phone still can’t connect to the mobile data network then you will need to contact your carrier regarding this matter.

S9 Randomly Disconnects From Wi-Fi

Problem: Hello. I have a S9. There are no sweet treat names that I can see. My problem just started all of a sudden a little over a week ago I think maybe after an os update. My WiFi connection is the problem. It connects but won’t stay connected, causing me to use unnecessary amounts of data. When I reconnect I must re-enter the password most of the time. Occasionally it re-connects as it should. This alone is maddening. My wifi is fine, all of the other wifi devices in my home stay connected. And if one such as tablet, leaves the house, it reconnects immediately upon return. No other device disconnects on its own. Additionally The smart switch seems useless. I turn it off in an effort to keep it on WiFi while i am home and it doesn’t work. I spent several hours on phone with customer service with, seemingly, robots that don’t know any more than me. I am ready to do a public hammer smash and run over with truck. Please help. I apologize if you already have this problem addressed, I couldn’t find it. Thank you so much

Related Problem: Same problem seen elsewhere in that wifi keeps dropping out since last major update , we have had another update since then but this did not fix the problem. The problem is not constant but very often. Wifi signal stops working and shows ! mark. To get it working again i have to turn off wifi then back on again. It then usually works until it goes to sleep again, when I have to do the same thing again.

Solution: The first thing that you should do in this case is to forget the Wi-Fi network from your phone then restart the device. Once the phone has restarted connect to the Wi-Fi network again again.

  • From a Home screen, swipe up or down from the center of the display to access the apps screen.
  • Go to Settings – Connections – Wi-Fi.
  • Make sure that the Wi-Fi switch is on.
  • Tap the Wi-Fi network you wish to remove.
  • Tap FORGET.

In case the issue still persists then proceed with the steps listed below.

  • Check if the issue occurs in Safe Mode. If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Solved Samsung Galaxy S9 Randomly Disconnects From Wi-Fi

The #Samsung #Galaxy #S9 is the latest flagship phone from Samsung that was just recently released in the market. This phone has a similar design to its predecessor which is the S8. It sports a 5.8 inch Super AMOLED display and uses the latest Snapdragon 845 or Exynos 9810 processor ( depending on market region). The phone also has 4GB of RAM allowing for several apps to run at the same time without any noticeable lag. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 randomly disconnects from Wi-Fi issue and other related problems.

If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9 Randomly Disconnects From Wi-Fi

Problem: My phone’s wifi disconnects and reconnects every five minutes, and it’s really annoying *especially* when you have to watch videos. Now, this started happening after our router randomly restarted itself. I don’t know what to do (and this, by the way, doesn’t happen on all the devices in the house. It weirdly happens to just the phones.)

Solution: The best way to tackle this problem is to first check if the problem is caused by the router. Try connecting your phone to a different Wi-fi network then check if the issue still occurs. If it doesn’t then the issue is most likely caused by your router. You should troubleshoot this device or contact your ISP regarding this matter.

In case the issue still occurs even when the phone is connected to a different Wi-Fi network then proceed with the troubleshooting steps listed below.

  • Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it could be caused by a downloaded app. You should find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset.

S9 Disconnects From Mobile Data

Problem: Hi, I have been having issues with my phones mobile data. I am using S9, when I turn it on, it will connect for a few seconds then it disconnects like no signal though I am getting good quality signal. After a few seconds, it will connect then disappears. It will keep on doing that 3-4 times then nothing. I have tried doing a soft reset and did a hard reset as well but it is still the same. It works well when connected to wi-fi but using the mobile data is rubbish. What can you advise?

Solution: Since you have already performed a factory reset and the issue still remains then you are now left with a few troubleshooting steps. You can try checking if the problem is signal related by going to a different area. Does the issue still occur in this area? If it does then you can also contact your carrier to inquire if there are any mobile data issue on the network or on your account.

If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked.

S9 Not Connecting To Home Wi-Fi

Problem: Ever since I received my phone, there has been issues with it connecting to my home WiFi. I am on the network Virgin media and didn’t have any difficulty with my previous phone or with any other devices, however whenever I connect my phone to the 3G Or 4G version of the network, it works for a short while (10 minutes or so) then begins to not load anything usually indicating that there is an error in my network. I’ve tried factory resetting the phone, switching the WiFi router on and off, same with phone WiFi, forget networks, turn my phone off and on with attempting to do so with WiFi and I am still facing issues. I’d like to know if there is a known reason for this and if there is any possible solutions to try along with it. Thank you.

Solution: Try checking if the issue occurs when you are in a different location. You should also check if the problem occurs when the phone is connected to a different Wi-Fi network. This way you can eliminate any router or network related issues that could be causing this problem. In case the issue persists then you will have to bring the phone to a service center and have it checked as this could already be caused by a faulty hardware component.

S9 Internet Not Available When Connecting To Home Wi-Fi

Problem: I’m have the same issue apparently many other people are. My galaxy 98 work perfectly on every wifi except the one in my home. It connects well but then it tells me “internet may not be available” I’ve tried literally everything I can to fix this but I can’t figure it out. I’ve even gone so far as to do a factory reset on it. Not even that helped so I’m out of options. What would you request me to do?

Solution: It looks like the problem is caused by an issue with your home router since you are not experiencing any issues when your phone connects to other Wi-Fi networks. You should have your router checked by a technician.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.