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S9 Not Receiving Text From One Contact

Solved Samsung Galaxy S9 Cannot Send Text Messages

The #Samsung #Galaxy #S9 is the latest flagship phone of Samsung that has a similar design to the S8 but comes with several improvements. One advantage that this latest model has over the previous generation model is that it uses a much more powerful processor making it able to perform better. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 cannot send text messages issue and other related problems.

If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9 Cannot Send Text Messages

Problem: Hi, I’m having problems with texting messages on my new Samsung S9 device. Just received the phone yesterday. I can receive texts and make calls however I can’t send. I followed your factory reset prompts precisely however I’m still having this problem. I’ve contacted my carrier and even got a new sim card. Also contacted samsung but they haven’t a clue. Still yet to walk into a samsung store to have the phone replaced. Please help.

Solution: The first thing that you will need to do in this particular case is to make sure that your phone has the correct message center number set. You can get this information from your carrier. To access the message center number of your phone follow the steps listed below.

  • Tap Messages
  • Press the Menu icon
  • Press Settings
  • Press More Settings
  • Press Text Messages
  • Press Message Center
  • Change the message center number if necessary

In case you are still unable to send a text message then you need to contact your carrier regarding this matter.

S9 Text Messages Says Sending But Are Received By Recipient

Problem: I noticed this problem 3/14. I use the message+ app that came with the phone. My messages were saying “sending” however my recipients were receiving the messages. And every message I sent continued to say sending. I restart my phone and after a few minutes the issue was solved. then one friend asked me why I resent all my messages, and shortly after another friend sent a screenshot of my duplicated messages. The problem was fine until that night. I powered off and back on the phone this time and the same problem happened. And had continued into the next day. Then the next day the badge icon for the message+ app wouldn’t go away, unless I cleared it. Then I scrolled down from the top to change my keyboard but when I clicked on the keyboard in the notification center nothing happened. I tried multiple times. Then about 3 hours later the keyboard selection popped up while I was not on a keyboard screen. After closing it, it popped up 3 more times.

Solution: Before doing any troubleshooting make sure that your phone is getting a good signal from the network as sometimes if the signal is spotty this problem could occur.

To fix this problem the first thing you need to do is to clear the cache and data of the Message+ app from the application manager. This will delete the temporary data stored in the app which might be corrupt. Check if the issue still occurs. In case it does then proceed with the steps listed below.

  • Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

S9 Not Getting Text Message Notification

Problem: Recently upgraded to the S9 from the S8, i am not receiving notifications from my banks at all (few) i have gone through every setting possible on the phone to make sure that this is set to receive and allow etc. I have been onto my network provider O2 and they cannot come up with a solution either and my account looks fine from what they can see

Solution: The first thing you need to do in this particular case is to make sure that the text message notification setting of the phone is properly set.

  • From a Home screen, swipe up or down from the center of the display to access the apps screen.
  • Tap Messages
  • Tap the Menu icon
  • Tap Settings
  • Tap Notifications
  • Tap the Messages switch making sure that it is  on
  • Tap App icon badges to turn it on
  • Configure the aoud settings for each category (Emergency Alerts, General notifications, New messages)

In case the problem persists then you should consider doing a factory reset. Make sure to backup your phone data before doing a reset.

S9 Not Receiving Text From One Contact

Problem: Hi, all of a sudden I can not receive messages from one contact in my phone. I have even deleted the contact and tried to text it while it wasn’t saved. My phone will not let me hit the send button to text that particular number. It’s Not even on the blocked list. This is the first time that this has happened. I was just texting this number yesterday morning. I have also checked that person’s phone. Nothing is blocked on either phone

Solution: The first thing you need to do is to clear the cache and data of the text messaging app from the application manager. If the problem still persists then you need to do a factory reset. Make sure to backup your phone data before doing the reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Solved Samsung Galaxy S9+ Randomly Not Receiving Text Messages

The #Samsung #Galaxy #S9+ is one of the best Android smartphone model that you can get in the market today. While it shares the same design structure as last year’s S8+ model this phone uses improved hardware components in the form of the Snapdragon 845/ Exynos 9810 processor and it also now has a dual rear camera system allowing for better quality mobile photos. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9+ randomly not receiving text messages issue and other related problems.

If you own a Samsung Galaxy S9+ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9+ Randomly Not Receiving Text Messages

Problem: My Galaxy S9+ goes through random periods of a few hours where it will not receive text messages. If I restart my phone, it will receive all of the texts from that time period and will have the correct time stamp (If the person sent a text at 7:23 but I did not restart my phone until 11, my phone still registers that I received the text at 7:23). It may do this multiple times per day, or not at all. I can tell that it is doing this if I pay attention to my battery life. My phone has been getting progressively worse battery life for the last few days. However, it becomes drastically worse for no reason (over 20 percent per hour with no use) when I am not receiving texts. Any help would be appreciated. Thank you.

Related Problem: I occasionally miss text messages sent from my friends. From their perspective, the message was sent, but I do not get it. It is not a hard fault and I know on some of them I am in an area where I have service. It has happened from at least 2 people that I am aware of. I do have long conversations with both of them, but I am not aware that I have to go back and clean them up as I thought long conversations would delete old messages, not miss new ones. I appreciate the help.

Solution: The first thing that you will need to do is to check if the problem is caused by a software glitch by following the troubleshooting steps listed below.

  • Check if a corrupt data in the messaging app is causing this problem by clearing the cache and data of this app from the application manager. Once this is done try checking if the issue still occurs.
  • Check if the issue occurs when the phone is running in Safe Mode. With the phone operating in this mode only the pre-installed apps are allowed to run. If the problem does not occur in this mode then it could be caused by an app you installed. Find out what app this and uninstall it.
  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the above steps fail to fix the problem then try checking if this is caused by a signal issue by going to a different area with strong reception. Check if the issue still occurs in this other area.

Should the above steps fail to fix the problem then you will need to bring the phone to a service center and have it checked.

S9+ Not Receiving Text From One Contact

Problem: I have had a Samsung Galaxy S9+  for about a month now, and in the last week, I have not been receiving text messages from one specific contact. They are receiving messages from me, but I am not receiving any from them. I have checked to see if they got blocked or any of their messages and they haven’t. I have tried turning my phone on and off and it did nothing. I have reset everything and did force stops and nothing seems to be working.

Solution: Try deleting the contact from your phone then add it again. You should also make sure that the number is not in the block list of your phone. Delete the messaging thread of this particular contact from your phone then check if the issue still occurs.

In case the above steps fail to fix the problem then proceed with the additional steps listed below.

  • If the contact is using an iPhone have them turn of the iMessage feature of their phone then have them send you a message
  • Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of the phone from the recovery mode
  • Backup your phone data then do a factory reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.