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S9 Not Fully Charging

Solved Samsung Galaxy S9 Not Fully Charging

The #Samsung #Galaxy #S9 is the newest flagship Android smartphone of the South Korean giant that is a refinement over its predecessor. This new model sports a much powerful processor ( Snapdragon 845 or Exynos 9810 depending on market region) combined with 4GB of RAM allowing the phone to perform very well. It still uses the same 5.8 inch Super AMOLED display as the S8 with the screen occupying most of the front part of the phone. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 not fully charging issue and other related problems.

If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9 Not Fully Charging

Problem: Hi, So I have a Galaxy S9 and i have had it for a month. I plugged my phone in and it displays the amount of time until fully charged and it said 2 hours and 10 min. I was at 80%. I left it alone for 2 hours and came back and it was at 83%. I tried my two charging “blocks”(the things that go into the wall) and then 6 micro usb chords in each some 3 ft and some 6ft and the charge time remained the same. I don’t know what to do but I need to have a fully charged phone and it taking over 2 hours to charge 20% is not going to work. As of right now it still is not fully charged and i plugged it in at 4:30, its 8:00 now. Please get back to me asap bc I dont really have time to go to the store if it is something I can fix.

Solution: What you will want to do first in this case is to check the charging port of the phone for any signs of dirt or debris as this could interfere with the charging process. If necessary you should clean the port with a  can of compressed air. Once the port is clean try charging it again (it’s better to try different charging cords and wall chargers when charging the phone). In case the problem persists then continue with the steps listed below.

  • Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then an app you download might be causing the problem by constantly using battery hungry resources such as the processor. You should find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset. Once the reset is complete check if the issue still occurs.

If the above steps fails to fix the problem then this could already be caused by a faulty hardware component, possibly the battery. You will need to bring the phone to a service center and have it checked if this is the case.

S9 Battery Draining Very Fast

Problem: Battery is draining very fast. After charging all night without being on within in 5 minutes of use down 6%! My phone used to last almost 24 hour with minimal use. I don’t play games on my phone and no social media. Now it won’t last till 2 PM. It is also slower.

Related Problem: My phone for a while would charge slow other times at a normal rate , but since last night I was having trouble trying to get it to charge so i left it charging all night. This morning i got my phone which loses battery super fast , by the time it was on 30% i tried charging it but it wouldn’t charge at all , it didn’t show the charging icon either , later on in the evening i charged it while it was off and it charged about 5% but definitely super slow, the screen goes of and on none stop , what should i do or what can help ?

Solution: The most common factor that can cause a battery to drain fast is an app installed in the phone or some corrupt data. This is what we will be checking first.

  • Make sure that your phone is running on the latest software update.
  • Try starting the phone in Safe Mode then check if the battery still drains fast in this mode. If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone. If you have a microSD card installed in the phone then remove it. Try checking if the issue still occurs.

In case the issue persists and your phone is using an Exynos processor then I suggest that you wait for a future update to fix this problem as this is a known issue affecting the Exynos line of the S9.

S9 Not Turning On After Getting Wet

Problem: So just came back from vacation (beach) and after a snorkeling session, noticed moisture and my Samsung Galaxy S9 would not power up and the display was black. Tried the rice trick which did not work. Now the phone is blinking red when trying to charge the phone, question is, is there any hope of recovering any data from the phone at this time? So gutted!!! Any useful information is most appreciated.

Solution: If you have already placed the phone in a bag of rice for at least 48 hours and the issue persists then water might have already entered the phone causing some damage to its components. Although this phone has some water resistant features it is still possible for the device to get water damaged especially if the rubber seals are broken. Regarding the data stored in the phone you won’t be able to access this unless the phone switches on. Assuming the internal storage is not damaged then you can access this data if you have the phone repaired at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Solved Samsung Galaxy S9+ Shuts Down On Its Own

The #Samsung #Galaxy #S9+ is a flagship phone released this year that is best known for having a large 6.2 inch Super AMOLED display. It’s a powerful device as it uses the Snapdragon 845 processor combined with 6GB of RAM allowing it to handle even the most demanding apps smoothly. It also uses dual 12MP rear cameras allowing the phone to take excellent quality photos. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9+ shuts down on its own issue and other related problems.

If you own a Samsung Galaxy S9+ or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9+ Shuts Down On Its Own

Problem: Hi! I have the galaxy s9 plus and it, on it’s own, shut down and won’t open I even tried the force restart multiple times and also doing other solutions posted on your site. It has never been dropped nor soaked in any body of water and it’s only a month old when I bought it at the samsung store. It was charging at 70% when the incident happened and also there is no response like noise or lights just a cold brick that won’t open, please help

Solution: The first thing that you will need to do in this case is to make sure that the phone has sufficient charge. Connect the phone to its charger and let it charge for at least 20 minutes. If you don’t see any charging indicator then perform the recommended steps listed below.

  • Clean the charging port of the phone using a can of compressed air.
  • Try using a different charging cord and wall charger to charge the phone.
  • Check if the phone can charge from a computer USB port.
  • If you have a wireless charger then try using this.

Once the phone has sufficient charge try doing a soft reset. Press and hold the Power and Volume down buttons for at least 10 seconds. The Maintenance Boot Mode screen will appear. From the Maintenance Boot Mode screen, select Normal Boot.

In case the phone still remains unresponsive then you should bring this to a service center and have it checked.

S9+ Black Screen of Death

Problem: Hi, I have been having the samsung galaxy black screen of death issue but my problem is a little more severe. The first time that I tried the solution of power button and volume down button it worked but the screen eventually went black again a few weeks later. I then tried this solution again but to no help. I then tried the solution of clearing the cache which did work. My phone only stayed on for a few hours. It is now black and will not turn on with any of the solutions that I can find. The only thing that my phone will do now will show as if it is charging over and over again when it is in the charger. Please help.

Solution: The best thing that you can do right now is to make sure that the battery of the phone has sufficient charge. Refer to the troubleshooting steps listed above to charge the phone. Once this is done you will have to start the phone in recovery mode then from here do a factory reset. This will allow you to check if the problem is caused by a software glitch. Take note that  this will erase your phone data. In case the screen still remains black even in recovery mode then the problem is most likely caused by a faulty display assembly. The best thing you can do right now is to bring the phone to a service center and have it checked.

S9+ Will Only Charge If Off

Problem: Hi there! Hope you can help. My phone now will not charge when I plug it in, but if i turn it off ,then it will charge. If i turn it on while charging, it will continue charging. But if i unplug it and try charging later, it will not charge. I have tried different cords and outlets for this. Any ideas?

Solution: For this particular problem you should try cleaning the charging port of the phone first using a can of compressed air. Make sure to remove any dirt or debris stuck in the port. Next, try to check if the charger you are using is causing the problem by using a different charging cord and wall charger to charge the phone. If the problem still persists then you will need to have this checked at a service center as this could already be caused by a faulty hardware component.

S9+ Not Fully Charging

Problem: I turn it off every night and charge it with the fast charger. I have tested with regular charger with the same result. The phone says it is 100% charged. I turn it on and it is down to 88%. I have stopped all background apps and done everything else in device maintenance. The screen is not on bright.

Solution: The best thing that you can do right now is to backup your phone data then start the phone in recovery mode. From here you should wipe the cache partition of the phone then follow this up with a factory reset. Once this is done do not install any apps in your phone yet. Try checking first if the issue still occurs. In case it does then your phone might need a battery replacement. You should have this checked at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Solved Samsung Galaxy S9 Shuts Down Randomly After Latest Oreo Update

The #Samsung #Galaxy #S9 is one of the best flagship smartphone model that has been released this year. Aside from having a beautiful design that resembles that of last year’s S8 the phone uses updated hardware components. This model now uses the latest Snapdragon 845 / Exynos 9810 octa core processor which gives it the performance boost to run even the most demanding tasks. Although this is a solid performing phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S9 shuts down randomly after latest Oreo update issue and other related problems.

If you own a Samsung Galaxy S9 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S9 Shuts Down Randomly After Latest Oreo Update

Problem: After the latest 1 Oreo 8.1 update the device shuts down randomly, even after a factory reset the problem isn’t solved. When device is on 3G it has no issues as soon as I switch to 4G it starts to restart. On 3g it is just working fine.

Solution: If a factory reset fails to fix the problem then this is most likely caused by a bug in the update. You can try switching SIM cards then check if the issue occurs with a new SIM card installed in your phone. Make sure to check the APN settings of your phone and make sure that it is correct.

If the issue still persists then you should try to check if another new update is available and make sure to update your phone accordingly.

S9 Not Fully Charging

Problem: Hello.  My S9 cell phone  JUST began giving me problems charging.   I had it plugged in all night long and when I awoke it was at 43%.   For the last two days, the highest I’ve gotten it is in the 50’s or 60’s.   I’ve deleted game apps (had like three, candy crush was the newest but grandson has had that app on my phone for two weeks.  This issue JUST started this week.

I’ve also cleared the cache, and at one point after going through all of the apps, it stayed on “cleaning”.  I had to restart phone. I’ve eliminated apps I’m not using. It still will only stay at 42%.

Solution: The first thing that you will need to do in this case is to check if the charger is causing the problem. Clean the charging port of the phone using a can of compressed air then try charging the phone using a different charging cord and wall charger. In case the phone still does not fully charge then perform the steps listed below.

  • Check if the phone will fully charge when the phone is started in Safe Mode. if it does then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • If the issue still occurs even in Safe Mode then you should backup your phone data then do a factory reset. After the reset try to charge your phone again.

If the above steps fail to fix the problem then you will need to bring the phone to a service center and have it checked.

S9 Fast Battery Drain

Problem: Hello, I  have a Samsung Galaxy S9. I am having a lot of issues with the battery of my phone. I wake up at 7 am or 8 am at 100% charge. Then by 10/11 am is down to 30% or something. And I have to charge it at least twice a day. Probably more than that. Sometimes I do not even use it much and the battery goes down. I keep the brightness down as much as I can, I turn data off when I do not use it, I turn apps off, I just deleted a lot of unused apps, I have disabled some apps, but the battery is just bad I guess. I try the little tricks, but I need to try something else. I have had the phone for about 2 months. For now, I am looking for a way to prolong the battery life. Any suggestions? I have thought about taking it to a cell phone repair place to get the battery replaced. Would that be beneficial? Any help would be appreciated!

Solution: The first thing that you need to do in this case is to check if an app you installed is causing the problem. Remove the microSD card of the phone ( if you have one installed) then start the phone in Safe Mode. If the problem does not occur in this mode then it’s very likely that an app is the culprit. Find out what app this is and uninstall it.

In case the issue persists even in Safe Mode then you will have to backup your phone data then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try to check first if the issue still occurs.

In case the above steps fails to fix the problem then this is most likely caused by a faulty battery. If the phone is still under warranty then you can bring it back to the store where you purchased it. You can also opt to bring the phone to a service center and have it checked.

S9 Restarts When Connected To Charger

Problem: My phone Samsung S9  just recently started to restart itself over and over but only when I plug it in to charge..I tried wipe cache partition, safe mode still does it any other suggestions other than the dreaded master reset?

Solution: Try cleaning the charging port of the phone using a can of compressed air then use a different charging cord and wall charger to charge the phone. If the issue persists then you should consider doing a factory reset. Just make sure to backup your phone data before doing the reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.