#Samsung is a company know for releasing some of the best Android smartphones in the market. The #Galaxy #S6 for example which first appeared in the market in 2015 is still being widely used today. The reason behind this is that the phone has an excellent build quality and its software constantly gets updated. In fact, when the phone was first released it was running on Android Lollipop and right now it is on Android Nougat. Although this is a solid phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 apps crashes after software update issue & other related problems.
If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S6 Apps Crashes After Nougat Update
Problem: After update do android 7.0 every app that i open crashes, i.e. phone goes back to home screen as if I am holding the back key. I’ve tried wipe cache memory and factory reset but still the problem exists. so if i open internet app it goes back to home screen, if i enter contacts the same, if i go to settings the same, if i want to call someone i have to do it very fast otherwise it will go back to home screen
Solution: Here’s what you need to do to fix this problem. First, backup your phone data. Once this is done start the phone again in recovery mode then wipe the cache partition of the device then do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try checking first if the issue still occurs. If it does then the update might be causing this problem. This doesn’t usually happen though so to verify if this is the case you should try installing the previous software version on your phone. You will have to manually flash the old firmware using Odin. You can get the firmware file as well as the instructions on how to flash your phone at the Sammobile website.
In case the above steps fails to fix the problem then you need to bring the phone to a service center and have it checked.
S6 Stopped Working After Charging
Problem: Hi. My phone recently just stopped working out of nowhere after I stopped charging it. It won’t turn on or reboot despite several tries. Can it be fixed? If so, will my phone be the same as before, e.g. all the old messages and apps still there? Also, I’ve had this phone for over 3 years, so there’s no doubt that the warranty is no longer valid. If my phone can’t be saved, can I still save the data, apps and other information stored on the phone?
Related Problem: Hi, I fully charged my S6 and was using it fine. I proceeded to unplug it and the screen went dead and none of the buttons became responsive. I have tried recharging it, using a different charger and trying to do a factory reset without any luck. Any advice on how I can recover my phone?
Related Problem: Hi there I have Samsung galaxy s6 and I turned off at night to put in charging and it already had 78 % battery in it at the time I put it in charging but next day morning when I tried to turn on it doesn’t turn on , The device is not showing any lights neither does it charge using cable or wireless charging, please can u help to find out a possible solution to this as I have already tried to take it for a repair but they are saying it’s not responding at all
Solution: To fix this problem try cleaning the charging port of the phone first using a can of compressed air then charge the phone again for at least 20 minutes. This time though you should use a different charging cord and wall charger. In case the phone does not charge then try charging from a computer USB port.
Once the phone has charged turn it on by pressing and holding both power and volume down buttons for at least 10 seconds.
If the above steps fails to fix the problem then it’s very likely that the battery or power IC of the phone is not working anymore. Have this checked at a service center. If any of the two components need to be replaced then you won’t lose your phone data.
S6 Black Screen That Occasionally Flashes
Problem: HI, Today my Samsung Galaxy S6 just wouldn’t work. I tried all recommended solutions to reboot or factory reset but it just black screen and occasionally flashes. It worked in the morning then when I went to use it again just didn’t work and since issue power light is blue and dims and brightens again. This has been happening all day.
Solution: To fix this problem you should try cleaning the charging port of the phone first using a can of compressed air. Make sure that any dirt or debris stuck in this port gets removed. Once this is done charge the phone for at least 20 minutes using a wall charger. If the phone doesn’t charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port. Turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.
If the above steps fails to fix the problem then you need to bring the phone to a service center and have it checked.
S6 Screen Is Unresponsive
Problem: I have a Samsung Galaxy S6, the screen has been freezing the past few days but all i had to do was do a soft restart. Today however it didn’t work and now the touchscreen has been unresponsive the past hours, the display works, and so does the button, just not when i touch the screen it doesnt recognize it… can you please help me out.
Solution: Try starting the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then the problem could be caused by one of the apps you downloaded. Find out what app this is and uninstall it.
In case the issue occurs in Safe Mode then you need to start the phone in recovery mode then from here do a factory reset. Take note that the reset will erase your phone data. Once the reset is complete check if the issue still occurs.
If the above steps fails to fix the problem then you should bring the phone to a service center and have it checked as this is most likely a hardware related issue already.
S6 Won’t Charge
Problem: Hi, my Samsung Galaxy S6 won’t charge anymore. It started 2 days ago where it told me to connect to fast charge even though I’m using an original fast charger that the shop gave me. Right now, the phone is totally dead and it wont charge at all. I’ve tried to clean out the charging port, but nothing happens. My carrier ordered a new one under warranty, but my questions is how I can save my data when the phone is totally out. Please help me.
Thanks DROID guys!
Solution: If you have already tried cleaning the charging port and the issue still persists then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port. If this doesn’t work then the problem is most likely caused by a faulty hardware component. You will need to have this checked at a service center since you won’t be able to recover your phone data if the phone does not turn on.
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