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S6 Not Turning On Not Charging

Samsung Galaxy S6 Battery Drain After Nougat Update Issue & Other Related Problems

The #Samsung #Galaxy #S6 was one of the most highly anticipated Android smartphones of 2015. It is a departure from the usual plastic construction  flagship design of the company as this model is now mainly made of glass and metal. It is a sleek, powerful, and solid device that delivers a great user experience. Although it is already a two year old model it is still no pushover as it can still outperform some of the latest smartphone releases. A lot of people are using this as their primary driver right now and while it doesn’t suffer from major problems there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 battery drain after Nougat update issue & other related problems.

If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Battery Drain After Nougat Update

Problem: Galaxy s6 major battery drain issue since nougat update and patches I eventually gave in and did a factory reset this solved the 20% ph drain but now my issue is when playing a game my battery will drain from say 42% to 16% and drains fast but as soon as I plug my charger in my battery jumps back to 42%! When checking my battery usage the drop does show on the chart but on the game usage only states 1%, I have tried safe mode but still the same. Any idea? Thanks

Solution: Try checking if any of your apps need updating. You can do this by opening the Google Play Store and going to the My Apps section. Make sure to update any apps that have available updates. Once this is done proceed with starting the phone in recovery mode then wipe its cache partition. Try to check if the issue still occurs after this. If it does then you need to backup your phone data then do a factory reset. After the reset is complete do not install any apps in your phone just yet. Try checking if the same issue occurs. If it doesn’t then the game you were playing might be causing the problem. If however the problem still occurs then your phone might need a new battery. I recommend that you have this checked at a service center.

S6 Not Turning On Unless Plugged To Charger

Problem: My Galaxy s6 won’t turn on unless it’s plugged in I’ve tried all the tips that were listed and I have yet to receive any results . I’ve reset it multiple times and it still doesn’t work when it’s unplugged it’s completely unresponsive . Please help me

Related Problem: Yesterday, I dropped my galaxy s6 and it will not turn on unless it’s hooked up to a charger. When i unplug it, it turns off. Is there a way to fix this? Did i screw up the battery by dropping it? I’ve dropped it many times and never had this problem. Thanks in advance

Solution: If the phone does not turn on unless it is plugged to its charger then there’s a possibility that the battery or the power IC of the phone is faulty. Before bringing the phone to a service center for checking make sure to perform the following troubleshooting steps listed below which is aimed at determining if the phone software is causing the problem.

  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

S6 Constant Reboot Loop

Problem: My phone is in a constant reboot loop, I have tried all of the above. I need to get my photos off it so I can do a factory reset. Are there any other options or steps? It won’t even stay on long enough to get the photos off.

Solution: Try connecting the phone to its charger then start the device in Safe Mode. If you are able to access this mode then you will be able to backup your photos. Since it is very likely that if you disconnect the charger the phone will reboot again you will need to use a cloud storage solution to backup your photos. Try to use Google Photos.

Once you have made a backup of your photos the troubleshooting steps that you need to perform are as follows.

  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

S6 Not Charging With Original Samsung Charger

Problem: Hi! I recently started using a USB generic cable with my Samsung fast charger ( I had misplaced the original samsung USB cable). I then bought a whole new charger (with USB cable) from Samsung because the generic cable meant it was not fast charging. Now, my phone will not charge with the new Samsung charger or any Samsung charger at all. It will only charge with the generic USB cable. The battery charges very slow and I don’t understand why it will not charge with an original Samsung charger.

Solution: What you will want to do first in this case is to make sure that the charging port of the phone is free from any dirt or debris. Clean this port using a can of compressed air. Once this is done try charging the phone again with the Samsung cord and charger. If the issue remains then try using a different Samung cord as the cord that you have might be faulty.

You should also consider doing a factory reset on your phone to eliminate any possible software glitches that could be causing this problem. Make sure to backup your phone data first before doing the reset.

Should the above steps fail to fix the problem you will have to bring the phone to a service center and have it checked.

S6 Shuts Off Then Restarts After Getting Wet

Problem: I dropped my phone in the toilet. I got it out right away and powered it down. I dried of any excess water and put it in rice for 2 days. I did not know them that the battery could be removed. When I plug it in it shows the gray lightning bolt and then shows that it is 90% charged. It will turn on and the touch screen works but after 30 to 60 seconds the phone will shut off or restart. I am not positive what version it is, but it was current with updates as of 3 weeks ago.

Solution: You did the right thing by placing the phone in a bag of rice for 2 days since the rice will absorb the moisture inside the phone. However, since you are experiencing issues on the device then it is very likely that some component has become water damaged. You can check if it is indeed the contact with water that is causing this problem by checking the liquid damage indicator sticker of the phone which is located inside the SIM slot ( you will need to remove the SIM tray to view this). If the sticker is pink or red then the phone has suffered from water damage. The best thing that you can do right now is to bring this to a service center and have it checked.

S6 Not Turning On Not Charging

Problem: My galaxy s6 won’t turn on or charge when plugged in the screen comes  on showing the battery image but the green lights aren’t ascending . I tried the forced reboot it flickered but still no charging what do I do

Solution: What you will want to do right now is to make sure that the battery of the phone has sufficient charge. To do this you have to perform the following troubleshooting steps listed below.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Perform a simulated battery pull by pressing and holding both power and volume down buttons for at least 10 seconds. Try to check if the phone restarts.
  • Connect the phone to a charger and let it charge for at least 20 minutes.
  • If the phone does not charge then ty using a different charging cord and wall charger.
  • Try to check if the phone charges from a computer USB port. If it does then the phone might have a faulty charging port in which case you will need to have this checked at a service center.

Once the phone charges try to turn it on.

In case the above steps fails to fix the problem then this could already be a hardware related issue possibly caused by a faulty battery or power IC. The best thing that you can do right now is to bring the phone to a service center and have it checked.

S6 Not Turning On After Drop

Problem: Hi, I dropped my phone when I was at the store but didn’t check to see if it was okay because it usually works as the phone case protects it. I checked about 5 minutes after it fell and it wasn’t turning on. Asked my mother to call to see if it had died but it didn’t go straight to voicemail. I plugged it into a charger but when the power battery shows up, it disappears after a couple of seconds and keeps on showing like its a glitch.

Solution: What you need to do right now is to perform a simulated battery pull. This is done by pressing and holding both power and volume down button for at least 10 seconds. Normally, your phone should restart after this. If it doesn’t then try charging your phone for at least 20 minutes using a different charging cord and wall charger. You should also try to charge the phone from a computer USB port.

If the above steps fails to work then you should bring your phone to a service center and have it checked.

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Samsung Galaxy S6 Will Not Charge Issue & Other Related Problems

The #Samsung #Galaxy #S6 is one of the best flagship models that the South Korean giant has released. Using a combination of glass and metal for its body, this model looks quite impressive. While this phone has gained improvements in its appearance and features what it lost is its memory card slot and removable battery which to most people is a fair trade off. Speaking of the battery, this is what we will concentrate on today as we tackle the Galaxy S6 will not charge issue & other related problems. We have gathered several issues of this nature sent to us by our readers and have addressed them below.

If you own a Samsung Galaxy S6  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

Galaxy S6 Will Not Charge

Problem: My phone will not charge and I can’t even turn it on. Nothing new was downloaded and this happened out of the blue. But when I looked at my phone this morning it gave me a image of a cloud with a sad face, a plug and equal sign. Have you ever heard of this image or know what it means. My phone is updated with the latest update to.

Solution: I’m not familiar with the image that you have seen in your phone but judging from the issue that is happening I’d say that it has something to do with the power. The first thing that needs to be done in this case is to make sure that the battery is charged. To do this follow the steps listed below.

  • Clean the charging port of your phone. Sometimes this port will have some dirt or debris in it which could affect the charging process. Use a can of compressed air to clean the port. You can also blow into it using a straw or you can use a toothpick.
  • Simulate a battery pull by simultaneously pressing and holding down the power and volume down key for at least seven seconds.
  • Charge the phone for 20 minutes using a different charging cord and charger.
  • Turn on your phone.

If the phone still does not turn on then you should have this checked at a service center as this might already be a hardware related issue.

S6 Not Charging

Problem: I noticed the back button on right and the other button on left no longer worked.  My battery was at 3% so I plugged in thinking that was the reason.  It would not charge while the phone was on.  I charged it while turned off.  After I turned it back on it was at 87% but was flashing on and off and beeping like crazy.  It stopped doing that but then I noticed the phone screen would flash on and beep every so often and the battery was draining.  Now it won’t charge at all.  Turned off or turned on.  I am down to 36% and not able to charge.

Solution: Try simulating a battery pull first by pressing and holding down the power button and volume down button for at least 7 seconds. The phone will restart. Once it has fully booted check if it charger. If your phone does not charge then proceed with the troubleshooting steps listed below.

  • Clean the charging port of your phone using a can of compressed air or by blowing to it using star. Your aim is to take out any dirt or debris that may be preventing the phone from being charged.
  • Charge the phone for 20 minutes using a different charging cord. This is important since the cord you are using might already be damaged.
  • Try using a different wall charger when charging your phone.

If the phone doesn’t charge then you should have this checked at a service center. It’s either a problem with the charging port or the battery. It’s also possible that the charging component inside the phone is causing this problem.

S6 Not Charging After Screen Cracked

Problem: So I was at work the other day and as I was getting my tools together my phone fell out of my coveralls and the screen cracked. I just said oh well and went on my way. I went through the day fine. Got home, charged it before getting some sleep. I wake up and it’s fully charged. I go to work, and I have to sit in this room all day. My phone dies and when I got home, it didn’t charge. It has a screen that shows a battery with a lightning bolt but doesn’t go to the second screen that shows the percentage. It doesn’t charge at all. Just enough to tell me it’s charging and no more.

Solution: There are several things that you need to check if your phone doesn’t want to charge. First, try cleaning the charging port of your phone as it could have some dirt or debris in it that’s causing this charging problem. Use a can of compressed air or blow into it using a straw to clean it. Next, the charging cord you are using might be defective. This cord gets easily broken especially if it is constantly coiled or bent. You should try replacing this with a new one then check if the phone will charge. You should also try using a different wall charger.

If the above steps fail to fix the problem then this might be caused by drop that cracked the phone screen. I suggest you have this issue checked at a service center.

S6 Fast Charging Not Working After Marshmallow Update

Problem: My phone’s charging and fast charging capabilities worked fine yesterday before upgrading to Android 6.0.1. After upgrading, my non-Samsung fast charger no longer worked. Thinking the charger may have broken, I tried my OEM charger, that “worked” but it said that it was going to take 4 hours and 30 minutes to charge my phone from 12% to 100%, and this is supposed to be a fast charger. I’ve already tried wiping the system cache but have not done a soft reset and am not too keen on having to do one since I just had to a few months ago for a power cycling issue.

Solution: Several other S6 owners have also experienced this same issue after updating their phone software. The first thing you need to doing this case is to check if fast charging is enabled in your device.

  • Go to settings.
  • Tap Battery option.
  • Scroll to the bottom then check if Fast charging is enabled or not.
  • If not then enable it.

You should also check if the fast charging feature will work while the phone is off.

If the issue persists then you should consider doing a factory reset since this issue occurs right after the Marshmallow update. Just make sure to backup your phone data before doing the reset.

S6 Not Turning On Not Charging

Problem: I dropped phone which damaged lcd. replaced new lcd  but phone  is not turning on nor charging but it has power only green led and when press any button the light goes off and come back again after few minutes and  sometime there is blue led starts flashing, tried many time holding volume down and power button/volume up + power + home nothing is working. Please help what next to be done?

Solution: What you can do right now is to perform the usual troubleshooting steps that needs to be done when the phone does not charge which are listed below.

  • Clean the charging port of your phone using a can of compressed air or by blowing into it using a straw.
  • Use a different charging cord when charging the phone
  • Use a different wall charger when charging the phone.

If the above steps fail then you should bring your phone to a service center and have it checked. There might be some circuit inside the device that got damaged during the drop or during the screen replacement that’s causing this problem.

S6 Slow Charging Using USB

Problem: Hello, my Galaxy S6 seems to be having issues charging via USB.  It takes about 6-7 hours to fully charge. I’ve tried 4 different charging cables, 2 of which are Samsung chargers. I also have a Samsung wireless charger that seems to charge my phone perfectly fine. Any suggestions on what the problem might be and what I can do to fix it?

Solution: If you are charging the phone using a USB port from your computer then this will take a much longer amount of time. This is because the power output of a typical USB port is around 500mA for a 2.0 port or 900mA for a 3.0 port. The adaptive fast charger that comes with your phone is able to provide an output of 2A which is why it charges the phone much faster.

However, if you are having problems with the wired charging feature of your phone as it is slow compared to wireless charging then you should first check the charging port of your phone. Make sure it is free from dirt or debris by blowing into it using a can of compressed air. You should also consider doing a factory reset to eliminate any software issues that could be causing this problem. Make sure to backup your phone data before doing the reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.