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S6 Keeps On Freezing

Samsung Galaxy S6 Charges Very Slow Issue & Other Related Problems

When your #Samsung #Galaxy #S6 runs out of battery power the first thing that comes into mind is to charge it. The good thing about this device is that you won’t have to wait a long time to use the phone since it supports fast charging. A full charge from a totally drained battery should only take around 90 minutes. There are however instances when this isn’t the case and charging can take much longer. This is what we will tackle today as we address the Galaxy S6 charges very slow issue & other related problems.

Galaxy-S6-charging-940x596

If you own a Samsung Galaxy S6 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S6 Charges Very Slow

Problem: I’ve recently bought Samsung s6 (AT&T carrier) smartphone. It is working fine. The battery time is ok too. But it charges very slow. It almost takes around 5 minutes to charge 1%. It almost take more than 6 hours to get completely charge. I have tried a hard reset and low Battery dump on/off (tried both by dialing *#9900#) but did not get any success. I have tried different chargers too but of no use. Charger normally outputs 2.0 v. Please suggest me some practical solution. It has lollipop installed.

Solution: Getting a full charge when charging the phone for more than 6 hours is indeed quite a long time. The device should fully charge using the Adaptive Fast Charging charger in less than two hours. This means that if your phone is charging slowly there’s something wrong with it. Performing a factory reset is a good troubleshooting step since it allows you to verify if the problem is software related. Since this doesn’t appear to help in this case then I suggest you perform the following steps listed below. Check if the issue still occurs after performing each step then move to the next one if the problem remains.

  • Clean the charging port of your phone. Sometimes dirt or debris stuck in this port can cause charging problems. Use a can of compressed air or blow into the port using a straw to take out any dirt or debris that may be lodged in the port.
  • Try using a different charging cord. This cord gets easily broken especially if it is constantly coiled or bent and the one you are using right now might already be damaged.
  • Try using another Adaptive Fast Charging charger.

If the above steps fail then I recommend that you have your phone checked at a service center as this could already be a hardware issue. It could be cause by a defective charging port or a faulty battery.

S6 Charge Does Not Reach 100%

Problem: Hi, my phone stops charging before it reaches 100 percent. It usually stops somewhere between 50-80 percent, and when it stops it says “1 minute to fully charged”. I have tried different chargers with same result. I have also tried charging in safe-mode, but that didn’t work neither. It has been like this for 10 days now.

Solution: Try discharging your phone until it turns off on its own. Once this is done charge your phone using its wall charger ( take note that the phone is off at this point). Once the phone is fully charged turn it on then check if the meter reads 100%. If it doesn’t then follow the troubleshooting steps listed below. Check if the issue still occurs after performing each step. Move to the next step if the problem remains unresolved.

  • Clean the charging port of your phone using a can of compressed air or by blowing into it.
  • Charge the phone using a different charging cord and wall charger.
  • Backup your phone data then do a factory reset.

If the issue still occurs after performing the steps listed above then you should bring your phone to a service center and have it checked.

S6 Use The Orignal Charger Error

Problem: I realize there is probably a thread about this already so I appologize: My phone is charging slowly and says “use the original charger” when I am using a Samsung factory charger. I can’t tell if the charger is loose or broken. it does charge just very slowly all of a sudden after overheating. And then if you move the phone slightly it does the signal like when you first plug it in by the charger. So I think it may be a connection problem. I hope I am explaining this well.

Solution: When you get this kind of error message it usually means that the phone is not getting the recommended power from the charger. Listed below are the steps that you need to do to fix the problem.

  • Try cleaning the charging port of your phone. Sometimes dirt or debris stuck in the port can cause this issue. Use a can of compressed air or blow into the port using a straw. Once the port is clean try charging the phone.
  • Try using a different charging cord when charging the phone.
  • Try using a different wall charger.
  • To eliminate any software problems that could cause this issue you should backup your phone data then do a factory reset.

If the issue still persist even after following the steps listed above then I suggest you bring your phone to a service center and have it checked.

S6 Keeps On Freezing

Problem: Good day. I only wanted to ask if how would I know if my phone is suffering from a hardware or battery problem. I’m using a Samsung Galaxy S6 and it freezes every time (Randomly). Now if I charge it while the phone is turned off, it will show this big battery and the percentage of the charge. For some reason it will also freeze and I have to do a force restart. Even at recovery mode it will freeze. I’ve been trying to isolate the problem and here are the things that i’ve done: Cleared the cache Restored to factory settings Boot to safe mode Remove all apps that I can remove/disable Run on power saving mode / Ultra power saving mode Installed a stock rom Updated from 5.1.1 to 6.0.1 (problem already happened at 5.1.1) Tried different charger/cables Charging with fast charging on and off Things I haven’t tried: Remove the back cover and check the battery And a follow up question good sir, if I happen to open the back cover and replace the battery, would I need new adhesive for the back cover to fully stick? Are there substitutes if I can’t find OEM adhesives for my phone? Been asking all this question for several months now. Hoping you’d answer and be a great help. Thank you.

Solution: This issue appears to be hardware related already since you already performed most of the troubleshooting steps that needs to be performed in issues such as this. You will have to bring the phone to a service center and have it checked.

Regarding your question on the phone back cover you will need to purchase an adhesive to place it back again. There is an adhesive that’s specially made to fit this phone model which can be bought for around $2. If you plan on opening your phone and replacing the battery then I recommend you get this adhesive first.

S6 Checking For Water Damage

Problem: I dropped phone in water very briefly.  I powered it down and on reboot it had a green screen that said “Download do not turn off target” I let the battery die since I could not turn it off.  On reboot when plugged in it seems to be fine now. I turned it off just in case and have checked the sim tray to see if there is a red or pink sticker for water damage but I do not see even a white sticker. Is there any other way to see if there is water damage?

Solution: If your phone is working fine right now then there’s a big possibility that it was not affected by the water.

For the S6 you can check if water has entered the device by checking on the Liquid Damage Indicator. This is located inside the SIM tray slot. Remove the SIM tray then view the device with the display facing up and the power key facing you. If the LDI is white then it has not been tripped.

S6 Turns On Then Fades

Problem: So I’ve been fixing my phones myself for awhile now, I’ve gotten pretty good at it but I’m now stumped. I recently just purchased a galaxy s6 and I had it for about 2 months, my puppy got it and it went from working fine with purple spots on the lcd to purple lines to all black the next morning but it still responded to my touch I could still answer calls but I couldn’t see anything. So I ordered a new digitizer with lcd, I was extremely careful while replacing the digitizer and when I did everything and charged it, all that happens now is the LED light comes on and fades from blue to green and back again, no vibration, sound and no display on the screen. I’ve tried rebooting the device and everytime it just does the same thing. Please help I love this phone and I’m trying to avoid having to buy a new one in 2 months time…

Solution: Since this is obviously a hardware issue already you have to check if the replacement display is causing this problem. Try placing back the old display and see if you get the black screen and still get notifications. If you do get this condition then chances are the problem is caused by the replacement display. You might need to get another display to fix this problem.

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Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S6 Stuck In Samsung Logo After Marshmallow Update Issue & Other Related Problems

Software updates are regularly being released by manufacturers to improve the phone models that they have released. The #Samsung #Galaxy #S6 for example has undergone several software updates. Initially running on Android Lollipop when it was released in 2015, the phone is now getting the Marshmallow update. There are however instances when after updating the phone software some issues can occur. This is what we will tackle today as we address the Galaxy S6 stuck in Samsung logo after Marshmallow update & other related problems.

Samsung Galaxy S6

If you own a Samsung Galaxy S6  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Stuck In Samsung Logo After Marshmallow Update

Problem: good day, I have a samsung galaxy s6 and after an ota update, the phone got stuck in bootloader. I’ve already tried factory reset.,and wipe cache but the phone still won’t get past the boot loader. i’ve tried installing stock rom via odin and it’s still stuck at  bootloader (samsung galaxy s6 logo) despite odin saying that it’s passed already. I did get to the “installing part” upon finishing, it gets stuck at the samsung logo any help would be greatly appreciated. Thanks.

Solution: If the flashing procedure that you did was correct then this could already be a hardware related issue. Try performing the troubleshooting steps listed below and see if the issue gets resolved.

  • Connect the phone to its wall charger then try to turn it on. If the phone turns on normally then this could be a power related issue caused by the battery not providing the power to the phone. You will need to have the battery replaced if this is the case.
  • Flash the phone with a Lollipop based stock ROM. Check if it will boot.

If the above steps fail then I suggest you bring your phone to an authorized service center and have it checked.

S6 Is Slow After Marshmallow Update

Problem: I’ve recently updated to marshmallow. But since the update my S6 is so slow. Weather I’m browsing using wifi or without. And using my phone in general e.g messing, openings contacts list to make call, email etc. Keeps lagging. Response is so so slow from my phone. Can take up to 10secs to complete an action. Is there anything i can do to make my phone normal again? Thank you.

Solution: Sometimes the phone will experience some slow issues right after the software update. This is usually caused by old software data that has not been completely removed during the update process. Below are the recommended troubleshooting steps that you should do in cases such as this.

  • Update your phone apps. When you updated the phone software from Lollipop to Marshmallow some of your apps might be optimized to work on Lollipop. This could cause the slow issue when these Lollipop optimized apps run on the Marshmallow environment.
  • Wipe the cache partition of your phone from the recovery mode. This will delete the temporary data stored in your device which sometimes can cause the phone to run slow.
  • Backup your phone data then do a factory reset.

S6 Shuts Off On Its Own After Marshmallow Update

Problem: my phone shut off by itself and battery is fully charged. when I plug it to the charger the battery symbol comes on then goes off and repeats this all day long. when I try the POWER/VOL UP/HOME key at same time the Samsung symbol comes on then goes off and keeps repeating itself. only started doing this from the last update

Solution: It’s possible that this problem is caused by a corrupt data or a glitch that occured right after the software update. Follow the troubleshooting steps listed below to resolve this issue. Move to the next step if the issue remains unresolved.

  • With the phone connected to its charger try to access the recovery mode. From here you should wipe the cache partition of the phone. This deletes the temporary data stored in the device that could be causing the problem.
  • Go back to recovery mode then do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy before proceeding with this step.

S6 Stuck In Bootloop Can’t Access Recovery Mode

Problem: Hi my mobile won’t turn on. Once I connect the phone to charger or USB cable it is try to boot but keeps bootloop. I tried to boot a phone in recovery mode but it is not possible the recovery mode not working is nothing at all. But it is very strange that I can run the phone in download mode so I did and I installed via odin new 5 files stock ROM with PIT file. It is PASS but again is in bootloop and again can’t get to recovery mode.

Solution: This appears to be a hardware issue already which could be caused by either the battery, power IC, or other internal component of the phone. I suggest you bring the device to an authorized service center and have it checked.

S6 Keeps On Freezing

Problem: It continues to freeze up ALL the time, and it’s not any one particular screen or app it just does it continuously. It acts like it’s thinking and just stuck and I’m talking for like almost a minute sometimes and then swipe it acts like its thinking and just stuck and I’m talking for like almost a minute sometimes and the Swype when you’re charging your phone why and the world do I have to swipe it 3 different times just to get to a lock screen that disappears on me immediately and then I have to do it all over again and again. I absolutely cannot stand that swipe screen while charging there’s like 3 of them on there. Thank you so much I look forward to your response the phone has been nothing but issues cuz I got it back on May 17th 2015.

Solution: If your phone is freezing up you should do the troubleshooting steps listed below. Move to the next step if the issue still occurs.

  • Wipe the cache partition of your phone from the recovery mode. This will take out the temporary data in your phone which could cause this problem.
  • Start the phone in Safe Mode then check if it freezes. If the issue does not occur then it could be caused by an app you installed in your device. Find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset.

S6 Frequently Switches To Mute

Problem: The phone frequently switches to mute without me activating that selection. At first I thought this was an automatic function when the battery power is low, but this doesn’t seem to be the case. Thank you!

Solution: If you are not accidentally hitting the button to mute the phone then try to check first if a third party app you installed in your device is causing this issue. To do this you need to start the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. Check if the muting issue occurs in this mode. If it doesn’t happen then an app could be causing the problem. Find out what app this is and uninstall it.

If the issue still occurs even in Safe Mode then I suggest you backup your phone data then do a factory reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.