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S6 Edge Turns Off When SIM Card Is Inserted

Samsung Galaxy S6 Edge Will Not Charge After Battery Drained Issue & Other Related Problems

Welcome to another installment of our troubleshooting series where we aim to help our readers fix the issues that they are experiencing with the #Samsung #Galaxy #S6Edge. Today we will tackle the Galaxy S6 Edge will not charge after battery drained issue & other related problems. What usually happens when the battery runs out is that you will have to charge the phone. Normally, the phone will charge but in this case is doesn’t. We will tackle this particular problem as well as other issues that have been sent our way.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Will Not Charge After Battery Drained

Problem: Hi there, writing about my sons phone. We were in the car watching a video on it when his battery suddenly went from 65% to 0% and shut off. We plugged it into the charger, it showed the battery image on the screen with the lightning bolt (like it does when it is off but charging except there was no green indicating that it was taking charge and it still said 0%) we left it charging and checked it periodically with no change. After about an hour we arrived where we were headed so I unplugged it and brought it inside with me to try a different wall charger. That time it didn’t show anything on the screen and no lights and has not since. I have even tried a wireless charger.  It will not charge and it will not turn on or show any signs of life. I had a different S6 edge last year and it did the same thing to me, except it was doing a software update when it happened. It would not turn on and would not charge. I am not sure if his phone was updating in the car. He said it did prompt him for an update though, so it may have been. Last time, with mine I was ultimately able to get it to come back to life using a wireless charger. But I have had no such luck with his. I have tried holding down power+home+volume up buttons and power+volume down buttons but there’s nothing. Please help. Such an expensive phone.

Solution: The first thing that you will need to do in this particular case is to clean the  charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in the port is removed. Once this is done proceed with a simulated battery pull. This is done by pressing and holding both power and volume down button for at least 10 seconds. Your phone should restart after this. If you get no response from the phone then try charging it for at least 20 minutes. In case the phone does not charge then try the following:

  • Use a different charging cord and wall charger.
  • Try charging the phone from a computer USB port.
  • Try using a wireless charger.

In case the above steps fails to fix the problem then this could already be a hardware related problem in which case you will need to bring the phone to a service center and have it checked.

S6 Edge Reboots After Screen Replacement

Problem: A few months ago my wife smashed her screen. I just now got to replacing the screen but it boots and then reboots a minute later. There hasn’t been any extras added onto the phone but want the photos off of it.

Solution: Try starting the phone in Safe Mode then check if the phone still reboots in this mode. It’s also best if you do this while the phone is connected to its charger. In case the phone does not reboot in this mode then you can backup your photos. Once the photos have been backed up perform a factory reset.

In case the phone still reboots even in Safe Mode then the problem could be hardware related possibly caused by the screen replacement. I recommend that you bring the phone to a service center and have it checked.

S6 Edge Randomly Restarting

Problem: My galaxy s6 edge is restarting by himself. I have tried to wipe cache but it did not worked Also master reset has not solve my problem, but while I have optimized it after the hard reset it ain’t restart only when I started use the phone. I have tried to turn on my phone in safe mode and it keep in restarting. The restarting are randomly happening it can restart 5 seconds after it turning on and it can happen after 30 seconds of use. Hope you will help me fix it. Thank you!

Solution: Since you have already performed a factory reset which does not fix the problem then it’s possible that this is already caused by a faulty internal component. The best thing that you can do right now is to bring the phone to a service center and have it checked.

S6 Edge Screen Has Green And Red Stripes After Drop

Problem: I dropped my s6 edge and have a screen with green and red stripes across the middle of the device. The screen also doesn’t shine bright anymore like a super amoled screen…. Also, the screen may refuse to turn on when woken but will do so after several tries. I intend getting a new screen but I need an expert advice

Solution: It already looks like the screen has been damaged by the drop. The best troubleshooting step that you can do right now is to do a factory reset from the recovery mode. Make sure to backup your phone data before doing the reset. If the issue still remains even after the reset then you should bring the phone to a service center and have it checked. It’s very likely that you will need to have the display assembly replaced.

S6 Edge Turns Off When SIM Card IS Inserted

Problem: Hello There. My S6 edge (SM-G925F) switches off when I insert a Sim Card. It works fine without a Sim Card but as soon as I insert a Sim Card it Shuts down Immediately. This happened to me when I upgraded my phone from Android 5.1.1 to 7.0. How can I fix this? I have tried changing the Sim IC, & have formatted many times but the problem persists.

Solution: Try inserting a different SIM card in the phone then check if the issue still occurs. If it does then you should try to perform a factory reset to check if the problem is caused by a software glitch. Make sure to backup your phone data before doing the reset.

In case the issue still occurs even after performing the steps listed above then it’s very likely that a short circuit occurs whenever the SIM card is inserted which then causes the phone to turn off. The most likely culprit here is the SIM reader. I recommend that you have this checked at a service center.

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Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S6 Edge Only Charges From Laptop Issue & Other Related Problems

The #Samsung #Galaxy #S6Edge has a small difference when compared to the regular #S6 model and that is its curved display. While this makes the phone look beautiful it also serves some function as the edge part of the screen can display various forms of information. A lot of people are using this particular model as their daily driver which never fails them although there are certain issues that can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge only charges from laptop issue & other related problems.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Only Charges From Laptop

Problem: Hi, I have a really weird issue. On my samsung s6 edge, i have been charging my phone from my laptop for the last day or so because my phone has not been charging from the plug. It charges from my laptop but not from any plug or any other usb ports when before it would use to always work. Can you please answer me as soon as possible on why my cellphone is only charging from my laptop and not from any other place?

Solution: There’s a possibility that one of the pins of your phone’s charging port ( the one responsible for fast charging) has been damaged. You should however verify if this is the case by doing the troubleshooting steps listed below.

  • Clean the charging port of your phone. Make sure to remove any dirt or debris that could be present in the port as this can cause this type of problem. Check if the phone charges using a wall charger.
  • Try using a different charging cord when charging your phone.
  • Try using a different wall charger.

If the issue persists even after performing the steps listed above then you should bring your phone to a service center and have it checked.

S6 Edge Not Charging After Software Update

Problem: I recently updated my phone yesterday. My phone is not charging. I applied all the resets and cleared my cache. Unfortunately , my phone still will not charge. I have used multiple wires and plugs.

Solution: Try cleaning the charging port of your phone using a can of compressed air then charge your phone by following the steps listed below.

  • Try using a different charging cord and wall charger
  • Try charging your phone with the USB port of your computer. If it charges this way then your phone might have a damaged charging port.
  • Turn off your phone then check if it charges.

If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.

S6 Edge Turns Off When SIM Card Is Inserted

Problem: Hi i have got a samsung galaxy s6 edge. But  it’s causing problems. while the sim is inside the phone it gets turned off. but when there is no sim it works fine. and when sim is on and on charge then it works. another trouble when i try to connect internet or go to camera it gets turned off as well. i have done hard reset and wiped cache portion as well. please help me.

Solution: These are two separate issues which we will tackle separately. For the first issue regarding the phone turning off with a SIM installed you should try using another SIM card on your phone. This is to check if your current SIM is causing a short circuit. If the issue persists even with a new SIM then it’s either the battery is weak or there’s a shorted circuit somewhere. For this issue I would recommend that you bring the phone to a service center and have it checked.

For the second issue regarding the phone turning off when using certain apps this might be caused by a faulty battery. Since this phone has a non-user removable battery you will have to bring this to a service center and have it checked.

S6 Edge Not Fast Charging

Problem: my s6 edge is not charging fast. I noticed that when i charge the fast charging option is disabled. i tried checking the cables, tried other chargers and even uninstalled some apps but to no avail. It takes 5 hrs to complete the charging. Thanks in advance.

Solution: Here’s what you need to do for this particular issue. First, clean the charging port of your phone using a can of compressed air making sure that any dirt or debris stuck in the port is removed.

Next, check the fast charging setting of your phone and make sure that it is activated. If you can’t turn it on then you will need to perform a factory reset. This allows you to check if a glitch in the phone software is preventing this feature from being used. Make sure to backup your phone data before doing the reset.

Try using different charging cords and wall chargers when charging the phone.

If the issue persists then this could be caused by a faulty battery. I recommend that you bring your phone to a service center and have it checked.

S6 Edge Won’t Switch On

Problem: Hi, my s6 edge just wont switch on and it’s not showing any charge or lights to show that its charging, it heats up whilst charging even on my wireless charger can you please help me rectify the problem please.

Solution: If your phone heats up when charging and it doesn’t charge using a wired or wireless charger then this could already be a hardware related issue. The battery might already be faulty, there could be a short circuit inside your phone, or there might be an internal component that’s failing to work. These are just some of the possible factors that can cause this issue. The best way to proceed right now is to bring your phone to a service center and have it checked.

S6 Edge Not turning On Only Has Blue Blinking Light

Problem: Suddenly my samsung galaxy S6 edge won’t turn on, not charging, only blue light blinking. i tried all  the troubleshooting  that you gave like holding and pressing  volume up key,power button ,home key together. but it is not working .now i gave my phone to repair also they cannot fix the problem. please help me to solve the problem.i am just worried about it.   Best Regards

Related Problem: All of a sudden yesterday my Samsung Galaxy S6 Edge was not working. I did not drop it and i am pretty sure it did not run out of battery. There is a blue flashing light every few seconds but nothing else to. I charged it all night to see if anything changed but nothing happened.

Solution: Try doing a simulated battery pull by pressing and holding down both the power and volume down button for at least 10 seconds. If the phone doesn’t restart then try accessing the recovery mode. If you can access this mode then I suggest that you do a factory reset. Take note that your phone data will be erased in the process.

If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.