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S6 Edge Keeps On Restarting

Samsung Galaxy S6 Edge Keeps On Restarting Issue & Other Related Problems

The #Samsung #Galaxy #S6Edge is one of the pioneers in smartphones that use a curved edge display. This model which was released in 2015 is still quite popular today. This is mainly due to the fact that this was once a flagship device which was released with top of the line specs back then. It also helps that this phone is getting relevant software updates constantly and in fact is now running on the official Android Nougat update. Although this is a reliable phone there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge keepson restarting issue & other related problems.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Keeps On Restarting

Problem: hello sir, i have samsung s6 edge. i have purchased this phone in BAHRAIN but last 1 month i have problem with s6 edge its keep restarting. In s6 edge android version is 6.0.1 but i have updated 7.0.1 but again i have facing same problem. Its keeps restarting again and again. Right now I am very upset. please help me.

Solution: What you will want to do first in this case is to check if an app you installed is causing this problem. To do this you will have to start the phone in Safe Mode. When the phone operates in this mode only the pre-installed apps are allowed to run. If your phone does not restart while in this mode then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.

In case the issue still occurs even in Safe Mode then you will have to backup your phone data then do a factory reset. This way you can check if a system glitch is the culprit. Once the reset is complete do not install any apps in your phone yet. Try checking first if the issue still occurs.

If the above steps fails to fix the problem then this might already be a hardware related problem possibly caused by a faulty battery or power IC. If this is the case then you will need to bring the phone to a service center and have it checked.

S6 Edge Gets Stuck In Samsung Logo Screen

Problem: Hi I have samsung s6 edge .it works perfectly. But if I want to restart it, it goes off but when it comes on it gets stuck on 1st screen where either say samsung galaxy s6 edge . that says on until late battery runs out . it doesn’t change nor any button works .how can I fix this

Solution: The best thing that you can do right now for this particular issue is to start the phone in recovery mode then do a factory reset. Take note that this procedure will erase your phone data.

In case the issue still persists even after the factory reset then this might already be caused by a faulty hardware component. The best thing that you can do right now is to bring the phone to a service center and have it checked.

S6 Edge Randomly Switches Off Not Turning Back On

Problem: HELLO, my Samsung edge s6 randomly switched off yesterday and hasn’t turned back on since. I put the device on charge yet there was no indication that it was actually recharging (No lights) I left overnight and the phone is still not turning on. I have tried your steps advised such as holding the power button and volume key, but still nothing. I have also used a different charger and still nothing. Please help

Solution: The first thing that you will need to do in this particular problem is to clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris that could be stuck in this port. Once this is done perform a simulated battery pull by pressing and holding both the power and volume down buttons for at least 10 seconds. Your phone should restart after this. If it doesn’t then proceed with the troubleshooting steps listed below.

  • Charge the phone for at least 20 minutes using its charger then turn it on.
  • If the phone does not charge then try using a different charging cord and wall charger. Charge it again for 20 minutes before turning it on.
  • You should also check if the phone can charge from a computer USB port. If the phone charges this way then one of the pins of the charging port might be damaged. You will need to have this checked at a service center.

In case the issue persists then this could already be a hardware related problem in which case you will need to bring the phone to a service center and have it checked.

S6 Edge Camera Can’t Record Videos

Problem: Hi, the issue I’m having with my camera is that it wont let me record videos even though the phone has a lot of free space. When I touch the record button it does nothing. Also when I go to camera settings on the rear camera settings (Picture Size, Video Size and Tracking AF) it seems like they are disabled or something because I can’t change any of those and the color of the font is more a light gray than black like it is on all the other camera settings. I would like to link a screenshot so it is easier for you to understand what I’m saying but I can’t. Please, help me!

Solution: The first thing that you need to do in this particular case is to make sure that the phone is not running in Easy Mode.

  • From the home screen, swipe left.
  • Tap Easy settings.
  • Tap Easy Mode.
  • Tap Standard mode.
  • Tap Done.

If the phone is already running in Standard mode and this problem still occurs then the next step is to clear the cache and data of the camera app from the application manager. This way you can check if a corrupt data in the app is causing the problem.

You should also check if an app you downloaded is causing this problem by starting the phone in Safe Mode. If the problem does not occur in this mode then it is most likely caused by an app you downloaded. Find out what app this is and uninstall it.

One last troubleshooting step that you should consider performing if the above steps fail is a factory reset. Make sure to backup your phone data before doing the reset.

Should the above steps fail to fix the problem then the best thing to do is to bring the phone to a service center and have it checked.

S6 Edge Won’t Charge

Problem: Hello my Samsung galaxy S6 edge won’t charge it just shows that lightning bolt with no number on it so I don’t see any progress on the charging bar and I’m thinking I may have to get a new phone. Please help

Solution: The first thing that you will want to do in case your phone does not charge is to clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck in this port. Once this is done try charging your phone. If it does not charge then try using a different charging cord and wall charger. You should also check if the phone can charge from a computer USB port.

If the above steps fails to fix the problem then your phone might have a damaged charging port or faulty charging IC. The best thing to do right now is to bring the phone to a service center and have it checked.

S6 Edge Won’t Update From Lollipop

Problem: Hello guys, so my galaxy s6 edge won’t update from lollipop. Is there something that can be done aside from downloading a custom OS? Thanks for a prompt response. Thank you.

Solution: There are several conditions that your phone must meet in order for it to get the official software updates.

  • Your phone must not be rooted.
  • Your phone must not be running on a custom software
  • If your phone has been unlocked then it should be running on its original network in order for it to access the update servers.

In case your phone meets the conditions listed above and no new update is available then you should try to use Smart Switch to update your phone. It’s also best if you perform a factory reset first before updating your phone. Just make sure to backup your phone data before doing the reset.

If the above steps fails to update your phone then you should consider manually flashing the update.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S6 Edge Keeps On Restarting Issue & Other Related Problems

The #Samsung #Galaxy #S6Edge is one of the flagship phones released by Samsung in 2016  which is best known for its distinct display which curves around both edges. This curve makes the phone not only great to hold but also enhances the way consumers looks at the screen. Some of the other outstanding features of this model include its octa core processor combined with 3GB of RAM for a smooth user experience, a 16Mp camera with OIS, and its 2600mAh battery just to name a few. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 keeps on restarting issue & other related problems.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Keeps On Restarting

Problem: my phone is Samsung S6 edge plus SM-928G it keep on restarting again and again i don’t know why. i didn’t install any custom rom or firmware update just automatically. In its notification light it glows all the colours and just restarts. I did a factory data reset also somehow but still no effect. can you help?

Solution: One of the most common factors that can cause this problem is a software glitch which can usually be resolved by performing a factory reset. Since you already did the reset and the issue still persists then this is most likely a hardware related problem already possibly caused by an internal component that is failing to work properly ( this could be the battery or the power IC). The best thing that you can do in this particular case is to bring the phone to a service center and have it checked.

S6 Edge Keeps On Overheating

Problem: My samsung galaxy s6 edge keeps on overheating and it drains the battery. i was on 60% and less than an hour it went to 1% and i didn’t use it. Also my phone slows down and it takes forever to do anything. Please help

Solution: The first thing that you will need to do in this particular case is to check if an app you installed is causing the problem. To do this you will have to start the phone in Safe Mode. when the phone operates in this mode only the pre-installed apps are allowed to run. Does the issue occur in this mode? If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it. In case the issue still occurs even in Safe Mode then proceed with the troubleshooting steps listed below.

  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the above steps fails to fix the problem then you should bring your phone to a service center and have it checked.

S6 Edge Lightning Bolt Icon When Charging

Problem: Hello, My Galaxy S6 Edge suddenly went out after the ‘15% battery left’ warning. When I put it in the charger, a logo with the battery and a lightning bolt shows up – and nothing more. It doesn’t show how far the charging is in % or light up the small LED at the top. I can’t get the power back on by holding the power button, and it does not respond to holding the power button and volume down button down at the same time (Soft Reset) or holding the power, volume up and home button down (Hard Reset). I’m a bit lost here – what more can I do?

Solution: What you will want to do first in this case is to clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris that might be stuck in this port. Once the port is clean try charging the phone again for at least 20 minutes. If the issue persists then try using a different charging cord and wall charger. You should also check if the phone can charge from a computer USB port. To turn on the phone you should press and hold the power and volume down buttons for at least 10 seconds.

In case the above steps fails to fix the problem then you will have to bring the phone to a service center and have it checked.

S6 Edge Gets Hot When Charging Not Turning On

Problem: Not 100% which version of android it’s running, however – here’s the scenario.  I plugged into usb to charge, on samsung charger.  After a while – I checked phone – it was noticeably warmer than normal but had reached 100%.  I unplugged it.  At this time the phone was hot enough – to not hole in one spot for very long without moving it in the hand.  I was checking to see what apps were running, etc.  within just a couple minutes the battery life showed 50% … after about 5-10 minutes, the phone powered off, and has since not been able to turn on.  This morning, I brought it to work, to throw on my wireless charger to see if that made a difference – as it would be a different charge circuit – still not powering on, normal, power button plus volume down, or pwr vlm, and home button – nothing. At this stage – I’m kind of thinking IC chip fried?  or battery shorted.  either way, I think now the battery voltage is low enough that it wont charge.  and of course, wont turn on.  I’m wondering what a repair would cost if i sent it in.  I was able to contact samsung and they did provide me with a ticket number.  beyond that – i’m at a loss.  I would like the data recovered, but not sure I would keep the phone much after.

Solution: The first thing that needs to be checked in this case is the battery as it might already be faulty. If it is found out that the battery is defective then another thing to consider is why this battery got damaged. There might be another circuit involved that is causing the battery to fail which also needs to be checked as the problem might happen to the  replacement battery. You will need to contact the service center where the phone will be repaired to get an estimate as to how much it is going to cost.

S6 Edge Keeps On Rebooting

Problem: Hello, i have had a problem a few months ago where my S6 Edge kept rebooting randomly and i eventually had to factory reset to fix it , and just yesterday the same thing happened once again! It kept rebooting like mad and i just about managed to backup everything before so i decided for another factory reset, only this time my phone wont turn on after i’ve factory reset it. I try and turn it on but it just reboots then there’s a black screen with white LED and the only time it powers off is when the battery dies out. Can anyone please help me resolve this issue as i am desperate..

Solution: Try charging your phone for at least 20 minutes then with the phone still connected to its charger turn it on. If the phone turns on then the problem might just be caused by a drained battery. In case the phone does not turn on then this could already be caused by a hardware component that is failing to work properly. The best thing that you can do right now is to bring the phone to a service center and have it checked.

S6 Edge Problem Connecting To Wi-Fi After Nougat Update

Problem: Hi Ever since the new update to 7.0 my phone has had problems connecting to the WiFi and not just at home, at work as well. I’ve tried forgetting both networks and re-adding them but still just wont connect saying there’s a credentials error even though the credentials are correct. if i restart my phone it connects to the WiFi straight away with no problem. but i don’t want to have to restart my phone everytime i change Wifi Connections. Any help would be great Thanks

Solution: This is most likely caused by some old software data that has not been completely removed during the software update. The best way to resolve this problem is to backup your phone data then do a factory reset.

S6 Edge Screen Is Unresponsive After Getting Wet

Problem: Samsung S6 edge dropped in the toilet was in there a matter of seconds in the time it took for me to put my hand in and rescue it. It switches on receives calls and texts but the screen won’t let me put my pin in to access everything I can reset with the down volume and power button but cannot just turn it off or access the phone

Related Problem: i dropped my samsung galaxy s6 edge in water about 5 days ago and i immediately dried it and put it in rice for 5 days now i tried powering it on 2 days ago but the screen wouldn’t turn on and only the flash would work i would really appreciate if you could help me as i am currently borrowing a friends phone. thanks.

Solution: The best thing that you can do right now is to wipe the phone dry with a soft cloth. Once the phone is dry place it in a bag of rice for at least 48 hours. The rice will absorb the moisture found inside the phone. Check if the issue still occurs after this. If it does then the phone might be water damaged in which case you will need to bring it to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S6 Edge Is Not Charging Issue & Other Related Problems

The #Samsung #Galaxy #S6Edge is one of the three flagship models released by Samsung in 2015. The special feature of this phone is that it uses a curved edge display, hence the term edge in its name. In many other aspects it shares the same hardware architecture as the regular S6 model. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge is not charging issue & other related problems.

If you own a Samsung Galaxy S6 Edge Plus or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Is Not Charging

Problem: My samsung s6 edge is not charging. The battery got to 0% and then I put it on charge. When I connect the charger, it shows a battery symbol for a few seconds on the screen and does not charge the phone.

Related Problem: Samsung S6 Edge.  Started acting up a couple weeks ago.  Died quickly and then when plugged into outlet with Samsung charger, the no charge sign showed up briefly and then the screen went blank again.  Does not appear to be taking a charge.

Solution: The best thing that you can do right now is to first clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck in this port. Once this is done proceed with the steps listed below.

  • Charge the phone for at least 20 minutes using its wall charger.
  • If the phone does not charge then try using a different charging cord and wall charger. You should also check if the phone can charge from a computer USB port.
  • Turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.

If the above steps doesn’t fix the problem then you need to bring the phone to a service center and have it checked as this could already be a hardware related problem.

S6 Edge Restarts Then Freezes

Problem: Hii im using samsung galaxy s6 edge and the problem is when the device is turned on it works good but after few minutes it restarts of its on and it freezes the screen and restart again sometime it can’t complete its boot and restart again and again. It doesn’t even get to safe mode and when it does it says it requires download

Related Problem: my s6 edge restarts from time to time after it freezes when i’m doing something or even when it is in standby condition. when the restart occur it shows a white bright led light and then it restart as normal i have done everything including soft reset, hard reset after clearing cache but nothing worked. it will be great if you could help me in resolving this problem.Thanks in advance.

Solution: The best thing that you can do right now is to check if this problem is caused by a software glitch. To do this you need to backup your phone data then start the phone in recovery mode and do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try checking first if the issue still occurs. If it does then this might already be caused by a hardware component that is failing to work properly. The best thing to do right now is to bring the phone to a service center and have it checked.

S6 Edge Not Turning On After Getting Wet

Problem: I dropped my phone in the toilet, immediately removed it and put it in rice. I found the rice was just turning mushy and getting in all the ports in my phone so i took it out of the rice after about 6 hours and put it in the airing cupboard for 2 days. Took it out today and checked the sim, it doesn’t seem water damaged but when i plug it in to charge it comes up with the lightning symbol but the charge doesn’t go up. While its plugged in on charge i can turn it on but it cuts out again and powers off after a few seconds. When not plugged in it wont work at all. Thinking maybe the battery has been damaged? What should i do next?

Solution: It appears that water has damaged some component in the phone. By the way you are describing the issue it appears that the battery of the phone could be damaged. You should have this replaced then check if the problem persists. If it does then there is still some other component inside the phone that has also been water damaged. You will need to have this checked at a service center.

S6 Edge Cannot Access Sound Quality and Effects in the Sounds and Vibration Menu

Problem: I have a Samsung Galaxy S6 Edge. Just today, I noticed that I cannot access the SoundAlive feature on my Samsung Music Player. Also, I am unable to access Sound Quality and Effects in the Sounds and Vibration menu.

Solution: The sound effects are only available if you have headphones connected to the phone or if a Bluetooth headset is connected to your device. The same goes for the SoundAlive feature of the phone.

S6 Edge Got Wet Does Not Turn On

Problem: I don’t know which Galaxy S6 Edge I have, or which version (I just needed to fill the field), but it fell into water and immediately shut down and wouldn’t turn on. I took off my sim card, and put it in a bowl of salt, will it survive and work again after it dries?? Is there any advice that might help it turn on again??

Solution: The best thing that you can do when your phone gets wet is to wipe it until it is dry then place it in a bag of rice for at least 48 hours ( make sure to remove the SIM card when you do this). The rice will absorb the moisture inside the phone. Once this is done try turning on the phone. If it still does not turn on then it is most likely water damaged already. The best thing to do in this situation is to bring the phone to a service center then have it checked.

S6 Edge Keeps On Restarting

Problem: So my Galaxy S6 Edge, just started restarting over and over until the battery went dead. I tried to open up in safe mode and it would stay on for maybe 30 seconds. I then tried to do a factory reset and it will not complete, it gets to 28/32 apps configuration and it cuts off again. I took it to a local computer house, he tried to clear the cache and it wouldn’t take. I don’t understand how a perfect s6 edge has just completely crashed and no one knows how to fix it. They say it’s a corrupted firmware and it’s just junk!! I don’t understand that, there has got to be a way to fix it Please Help!!

Solution: If this is caused by a corrupted software then you should try flashing the phone with its updated firmware file. You can get this file from the Sammobile website which is also where you can get the instructions on how to flash your phone.

If the issue persists then this is most likely a hardware problem already in which case you will need to bring the phone to a service center and have it checked.

S6 Edge Stuck In Bootloop

Problem: Samsung S6 Edge won’t stop a “boot-loop”

 

  • Power button does not work
  • Factory reset does not work
  • Is booting into safe mode but only stays on login screen for 1 sec and reboots
  • Then screen goes black
  • Then Samsung logo appears
  • Then safe mode login screen appears
  • By time have swiped screen to log in, phone reboots back to
  • black screen and then samsung logo.. and so on and on
  • Phone is also very hot and won’t cool down

 

What have I tried?:

 

  • Holding down the power button for even up to 5-10 minutes does nothing
  • have tried to press the power button in rapid succession and doesn’t work
  • have tried holding power + up volume + home and doesn’t work
  • have tried putting on charger and doing same and does not work
  • have screamed at the sky (felt good!) but didn’t work

 

Any help appreciated. Kind regards.

Solution: The best thing that you can do right now is to start the phone in recovery mode then do a factory reset from here. Take note that this will erase your phone data. If the issue still persists then this is most likely caused by a failing hardware component. You will need to bring the phone to a service center and have it checked if this is the case.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.