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S6 Edge Is Not Charging

Samsung Galaxy S6 Edge Keeps Freezing Issue & Other Related Problems

The #Samsung #Galaxy #S6Edge is one of the three flagship quality smartphones that the South Korean giant released in 2015. This particular model caters to consumers who want a phone with a screen that curves around both edges which is its main feature. Aside from the screen it shares similar hardware specs as the regular S6 phone. Although this is a solid performing device that does not suffer from problems there are still instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge keeps freezing issue & other related problems.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Keeps Freezing

Problem: Hi recently my father said the phone just got hang when he was using it.So I rebooted it using power and volume down and it restarted. But after that it started hanging every day.I couldn’t use anything on that phone but just make calls, do anything else and it will surely hang. Then with a friends recommendation I installed a custom rom from Xda developers using odin and twrp. At first it worked well. But then again the phone started to hang.after the last time it hanged the phone didn’t pass the boot screen and went blank. Then I installed stock rom from sammobile but the problem is still present. what should I do?? I would also like to add that my father used this phone very roughly and when I shake the phone front and backwards the camera module makes weird noise

Solution: Since you already tried flashing the phone with a custom ROM and a stock ROM yet the issue still persists then there’s a possibility that this could already be a hardware related problem. The best thing that you can do right now is to bring the phone to a service center and have it checked.

S6 Edge Is Not Charging

Problem: My samsung galaxy S6 edge is not charging. Particularly, it appears the picture of the lamp when I connect the cable but after a few seconds the screen becomes black and it doesn’t charge. Right now the phone has 0% battery, but earlier when I was turning it on it was perfectly working. The cable works for another samsung. Do I still have hope?

Solution: The first thing that you need to do in this particular case is to clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck  in this port. Once this is done perform the troubleshooting steps listed below.

  • Charge the phone using a wall charger.
  • Try charging the phone using a different charging cord and wall charger.
  • Try charging the phone from a computer USB port.

To turn on the phone you should press and hold the power and volume down button for at least 10 seconds.

If the issue persists then this might already be caused by a faulty hardware component. The best thing to do in this case is to bring the phone to a service center and have it checked.

S6 Edge Screen Is Black

Problem: Hi. One day when I woke up my phone screen was cracked. The screen continued working but then one day, it had a line and that line got bigger. After, the screen turned black and stared flashing. Now, I can’t see my screen (when I press a button it just flashes) and the phone doesn’t connect to the PC either. What should I do?

Solution: You need to have the display of the phone replaced at a service center since it is already physically damaged. Once this is done the phone will most likely turn on and work normally.

S6 Edge Does Not Charge Above 86%

Problem: Hi, After I changed the battery of s6 edge, it won’t charge more than 86% also after 50% it charge very slowly. I have sent it to service but they couldn’t fix the problem. After that I tried all your advices and finally I also reset in factory settings, but still I’m having the same problem. Could you please help me to fix the problem. Thank you in advance.

Solution: If you have already performed a factory reset and the issue still occurs then there’s a possibility that the problem is caused by a faulty battery. I recommend that you have this battery checked at a service center and if it is found to be faulty you need to have it replaced.

S6 Edge Not Turning On After Drop

Problem: I’ve had my s6 edge since first week of release. I brought it off a friend smashed up (of course I repaired it, changed screen, charging port, wireless charging pad, frame, middle chassis and home button flex). It worked brilliantly except for a slight overheating issue. Last year I dropped my phone and smashed the screen, took it apart and replaced the screen but this time no charging light, no sign of life at all. I put it on my wireless charger (red light means only power to pad, blue and red mean battery charging) and it shows blue and red light but no light on the phone. I replaced the battery and still the same issue. Any ideas? By the way… Holding power / volume up or down / home don’t do anything. No booting into safe mode, no booting into recovery and definitely no sign of life

Solution: It’s likely that some internal component of the phone is damaged, possibly the power IC. The best way to pinpoint the exact cause of the problem is at a service center as they will be able to thoroughly check the device.

S6 Edge No SIM Error

Problem: Got Samsung Galaxy S6 Edge. This is not T Mobile version and had been unlocked. Phone worked last week and suddenly got Sim Error and No Sim. The text message is still working just cannot make any phone call.

Solution: Try removing the SIM from your phone and insert it in another device. Check if the issue occurs when the SIM is inserted in another phone. If it still occurs then you should report this to your carrier as the IM might have a problem.

If the issue does not occur when the SIM is placed in another device then it’s time to troubleshoot the phone by following the troubleshooting steps listed below.

  • Make sure that your phone is getting a good network signal.
  • Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • If the issue still occurs in Safe Mode then I suggest that you backup your phone data then do a factory reset. After the reset do not install any apps in your phone yet. Try checking first if the issue still occurs.

If the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked.

S6 Edge Ringtone Plays In The Background While On A Call

Problem: Every time I use my Galaxy S6 Edge to receive or make a call, after about 30 seconds my ringtone starts playing in the background. Switching down media/notification/sound levels do not have any effect.

Solution: The first thing that you will need to do in this particular case is to make sure that the phone is running on the latest software version. If it already is and the issue persists then perform the troubleshooting steps listed below.

  • Start the phone in Safe Mode then check if the issue occurs in this mode. If it doesn’t then an app you installed might be causing the problem. Find out what app this is and uninstall it.
  • Wipe the cache partition of the phone from the recovery mode.
  • Backup your phone data then do a factory reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S6 Edge Is Not Charging

One of the worst things that could happen to your #Samsung #Galaxy #S6Edge is when it is almost running out of battery and the phone refuses to charge. There are a lot of factors that can cause this particular issue such as a faulty charger or a bad battery just to name a few. One of our readers is having this particular problem in which the Samsung Galaxy S6 Edge is not charging. We will take a look at this issue as well as other related problems and provide the best troubleshooting step that can be done.

If you own a Samsung Galaxy S6 Edge or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Is Not Charging

Problem: My samsung galaxy s6 edge plus is not charging. I’ve tried multiple charges and tested those charges. They work but not in my phone. I saw your instructions to do a soft reset but my phone has a glass back so how would I take it off to remove the battery? Can you please help me with this. I would so appreciate it.

Related Problem: My phone won’t charge and I have tired safe mode, factory reset, different plugs, different cords, most outlets in my house, and when plugging it into my computer it doesn’t read. I don’t have the original cord for it but all the cords and plugs I used work for tablet. I really need help so if you can please recommend anything that might help

Solution: Listed below are the troubleshooting steps that you need to perform when the phone refuses to charge. After performing each step check if the issue still occurs and if it does then you have to proceed to the next step.

  • Clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Try using a different charging cord and wall charger to charge the phone.
  • Check if the phone can charge from a computer USB port. If it does then one of the pins of the charging port is faulty in which case you will need to have this checked at a service center.
  • Check if the phone can charge if it is off. If it does then the power IC of the phone could be faulty. You will need to have this checked at a service center.
  • If you have a wireless charger then try using this to charge your phone. If the phone charges then the problem could be caused by a faulty charging port. You will need to have this checked at a service center.

In case the above steps fails to fix the problem then you should bring the phone to a service center and have it checked.

S6 Edge Stuck On Black Screen After Charging

Problem: I have a galaxy s6 edge… So I was using my phone perfectly fine yesterday last night and when I put my phone down to charge the next day my phone was stuck on black screen with blue flashing light. ( also the buttons are not responding either ) I can’t even restart my phone. Any help?  

Solution: The first thing you need to do in this case is to simulate a battery pull. This is done by pressing and holding both power and volume down buttons for at least 10 seconds. Your phone should restart after this. If the issue persists then proceed with the following steps.

  • Clean the charging port of the phone using a can of compressed air.
  • Charge your phone for at least 20 minutes using its wall charger. If the phone does not charge then try using a different charging cord and wall charger. You should also try charging the phone from a computer USB port.
  • Turn on the phone.

If the above steps fails to fix the problem then you will need to bring the phone to a service center and have it checked.

S6 Edge Samsung Logo Is Flashing

Problem: hi i have a Samsung s6 edge and the start up Samsung sign is just flashing with a black background, I have tried to switch it off but nothing happens I have also tried to put it on charge and leave it for a while but still nothing.

Solution: Try pressing and holding both power and volume down buttons for at least 10 seconds. Your phone will restart after this. If the issue still persists then you should start the phone in recovery mode then from here do a factory reset. Take note that the reset will erase your phone data.

One last troubleshooting step to consider is to flash the phone with its updated stock firmware file. You can get this file as well as the instructions on how to flash your phone at the Sammobile website.

If the above steps fails to fix the problem then I recommend that you have this checked at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S6 Edge Is Not Charging Issue & Other Related Problems

The #Samsung #Galaxy #S6Edge is one of the three flagship models released by Samsung in 2015. The special feature of this phone is that it uses a curved edge display, hence the term edge in its name. In many other aspects it shares the same hardware architecture as the regular S6 model. Although this is a solid performing device there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S6 Edge is not charging issue & other related problems.

If you own a Samsung Galaxy S6 Edge Plus or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S6 Edge Is Not Charging

Problem: My samsung s6 edge is not charging. The battery got to 0% and then I put it on charge. When I connect the charger, it shows a battery symbol for a few seconds on the screen and does not charge the phone.

Related Problem: Samsung S6 Edge.  Started acting up a couple weeks ago.  Died quickly and then when plugged into outlet with Samsung charger, the no charge sign showed up briefly and then the screen went blank again.  Does not appear to be taking a charge.

Solution: The best thing that you can do right now is to first clean the charging port of the phone using a can of compressed air. Make sure to remove any dirt or debris stuck in this port. Once this is done proceed with the steps listed below.

  • Charge the phone for at least 20 minutes using its wall charger.
  • If the phone does not charge then try using a different charging cord and wall charger. You should also check if the phone can charge from a computer USB port.
  • Turn on the phone by pressing and holding both power and volume down buttons for at least 10 seconds.

If the above steps doesn’t fix the problem then you need to bring the phone to a service center and have it checked as this could already be a hardware related problem.

S6 Edge Restarts Then Freezes

Problem: Hii im using samsung galaxy s6 edge and the problem is when the device is turned on it works good but after few minutes it restarts of its on and it freezes the screen and restart again sometime it can’t complete its boot and restart again and again. It doesn’t even get to safe mode and when it does it says it requires download

Related Problem: my s6 edge restarts from time to time after it freezes when i’m doing something or even when it is in standby condition. when the restart occur it shows a white bright led light and then it restart as normal i have done everything including soft reset, hard reset after clearing cache but nothing worked. it will be great if you could help me in resolving this problem.Thanks in advance.

Solution: The best thing that you can do right now is to check if this problem is caused by a software glitch. To do this you need to backup your phone data then start the phone in recovery mode and do a factory reset. Once the reset is complete do not install any apps in your phone yet. Try checking first if the issue still occurs. If it does then this might already be caused by a hardware component that is failing to work properly. The best thing to do right now is to bring the phone to a service center and have it checked.

S6 Edge Not Turning On After Getting Wet

Problem: I dropped my phone in the toilet, immediately removed it and put it in rice. I found the rice was just turning mushy and getting in all the ports in my phone so i took it out of the rice after about 6 hours and put it in the airing cupboard for 2 days. Took it out today and checked the sim, it doesn’t seem water damaged but when i plug it in to charge it comes up with the lightning symbol but the charge doesn’t go up. While its plugged in on charge i can turn it on but it cuts out again and powers off after a few seconds. When not plugged in it wont work at all. Thinking maybe the battery has been damaged? What should i do next?

Solution: It appears that water has damaged some component in the phone. By the way you are describing the issue it appears that the battery of the phone could be damaged. You should have this replaced then check if the problem persists. If it does then there is still some other component inside the phone that has also been water damaged. You will need to have this checked at a service center.

S6 Edge Cannot Access Sound Quality and Effects in the Sounds and Vibration Menu

Problem: I have a Samsung Galaxy S6 Edge. Just today, I noticed that I cannot access the SoundAlive feature on my Samsung Music Player. Also, I am unable to access Sound Quality and Effects in the Sounds and Vibration menu.

Solution: The sound effects are only available if you have headphones connected to the phone or if a Bluetooth headset is connected to your device. The same goes for the SoundAlive feature of the phone.

S6 Edge Got Wet Does Not Turn On

Problem: I don’t know which Galaxy S6 Edge I have, or which version (I just needed to fill the field), but it fell into water and immediately shut down and wouldn’t turn on. I took off my sim card, and put it in a bowl of salt, will it survive and work again after it dries?? Is there any advice that might help it turn on again??

Solution: The best thing that you can do when your phone gets wet is to wipe it until it is dry then place it in a bag of rice for at least 48 hours ( make sure to remove the SIM card when you do this). The rice will absorb the moisture inside the phone. Once this is done try turning on the phone. If it still does not turn on then it is most likely water damaged already. The best thing to do in this situation is to bring the phone to a service center then have it checked.

S6 Edge Keeps On Restarting

Problem: So my Galaxy S6 Edge, just started restarting over and over until the battery went dead. I tried to open up in safe mode and it would stay on for maybe 30 seconds. I then tried to do a factory reset and it will not complete, it gets to 28/32 apps configuration and it cuts off again. I took it to a local computer house, he tried to clear the cache and it wouldn’t take. I don’t understand how a perfect s6 edge has just completely crashed and no one knows how to fix it. They say it’s a corrupted firmware and it’s just junk!! I don’t understand that, there has got to be a way to fix it Please Help!!

Solution: If this is caused by a corrupted software then you should try flashing the phone with its updated firmware file. You can get this file from the Sammobile website which is also where you can get the instructions on how to flash your phone.

If the issue persists then this is most likely a hardware problem already in which case you will need to bring the phone to a service center and have it checked.

S6 Edge Stuck In Bootloop

Problem: Samsung S6 Edge won’t stop a “boot-loop”

 

  • Power button does not work
  • Factory reset does not work
  • Is booting into safe mode but only stays on login screen for 1 sec and reboots
  • Then screen goes black
  • Then Samsung logo appears
  • Then safe mode login screen appears
  • By time have swiped screen to log in, phone reboots back to
  • black screen and then samsung logo.. and so on and on
  • Phone is also very hot and won’t cool down

 

What have I tried?:

 

  • Holding down the power button for even up to 5-10 minutes does nothing
  • have tried to press the power button in rapid succession and doesn’t work
  • have tried holding power + up volume + home and doesn’t work
  • have tried putting on charger and doing same and does not work
  • have screamed at the sky (felt good!) but didn’t work

 

Any help appreciated. Kind regards.

Solution: The best thing that you can do right now is to start the phone in recovery mode then do a factory reset from here. Take note that this will erase your phone data. If the issue still persists then this is most likely caused by a failing hardware component. You will need to bring the phone to a service center and have it checked if this is the case.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.