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S5 Won’t Recognize microSD Card

Samsung Galaxy S5 Won’t Recognize microSD Card Issue & Other Related Problems

One thing people love about the #Samsung #Galaxy #S5 is the way they can easily increase the storage capacity of the device. This model comes in a 16GB or 32GB variant. If this space isn’t enough then owners can simply insert a microSD card of up to 128GB in capacity to increase the storage further. This allows the phone to save more videos, photos, music, and other data files. There are however instances when adding a microSD card can cause issues on this device. This is what we will tackle today as we aim to resolve the Galaxy S5 won’t recognize microSD card issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S5 Won’t Recognize microSD Card

Problem: My phone says sd card error and now won’t recognise the sd card. I have taken it out and cleaned it but to no avail. When i go into storage it say mount sd card but does nothing when you select it.

Solution: Have you tried checking if the card can be read by another device? Check if your computer can read the card. If it can’t be read by the computer then the card could have some corrupt sectors or it could be physically damaged. If this is the case then you should replace it.

If the card is being read by another device without any issues then the problem could be with the phone. Try to check if your phone software is causing this problem by doing a factory reset. Take note that you should backup your phone data before doing this procedure. Once the reset is done try to check if the phone reads your card .You should also try to insert a different card in your phone.

If the above steps fails to resolve the issue then I suggest you have your phone checked at a service center.

S5 microSD Card No Longer Being Read

Problem: I have an sd card that is no longer being read. Message says:”SD card is blank or has unsupported file”. This appeared after I deleted some apps (oops), but now I don’t know which one could have been the one that allows the card info to be read.

Related Problem: I have a 64gb Evo sd card which the phone does not read. It keeps saying insert sd card even though the card is already in which is very frustrating please help!! The memory card works in other devices so I don’t believe the card itself is the problem. Can you help?

Solution: If the microSD card can’t be read by another device then the problem could be with the phone itself. Follow the troubleshooting steps listed below to fix this problem. Move to the next step should the current step you performed fail to resolve the issue.

  • Take out the microSD card from your phone. Clean the microSD card slot using a can of compressed air.
  • Reinsert the microSD card then check if it is being read.
  • Start your phone in Safe Mode then check if the issue occurs. If it doesn’t then an app installed in your phone could be preventing the phone from reading the microSD card. Find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset.
  • Try another microSD card on your phone.

If the above troubleshooting steps fail then I suggest you have your phone checked at a service center.

S5 microSD Card Is Blank

Problem: I have had my SD card installed for a few months with no issue. Today many of my apps (that I moved to the SD card) are unusable because I am getting error message that says the SD card is blank.  What can I try without reformatting it?

Solution:Try taking out the microSD card and have your computer read it. You will need a card reader to do this. If the card is blank then it could be corrupt or it could have been deleted. If this is the case then you will need to get a new card. If data is present in the card then the problem could be caused by a glitch in the phone software. Try wiping the cache partition of your phone from the recovery mode then reinsert the microSD card back to your device. Check if this fixes the problem.

S5 Running Low On Internal Storage Space

Problem: I keep getting the storage space running out warning… my internal memory is about full but I have plenty of space on my SD card but only a few apps will let me move them to my SD card… how do I change the settings to store my pics on my SD card? And how do I store the music I downloaded from Spotify on my SD card?

Solution: To move photos and other files from the internal storage to the microSD card you can use the My Files app. Open the mentioned app then click on Device Storage. Tap on Pictures then tap on the albums you wish to move. Tap on the three dots icon menu on the upper right corner then tap on move. Choose SD Card then create a folder where you would like to place the albums ( you can name this folder Pictures). Repeat this procedure for other data types.

Once this is done open the camera and go to its settings. From here choose the SD Card as the default storage location instead of the internal storage. Spotify also works the same way. Just tap on the settings of the app then set it to save offline tracks to the SD card.

S5 Corrupt Video Files

Problem: I was messing with the camera and nice that there was a fisheye mode for recording videos so I decided to try it out. I recorded one video and then tried watching it but it said the file was corrupted. I thought my phone was glitching and recorded another one. In the middle of recording the camera app closed. It still showed both videos as corrupted in my gallery, and then the phone turned off and on by itself and it said “sd card blank”. I’ve tried restarting and using the reader through my computer but in no way have I been able to open the files on there to delete the 2 corrupted videos.

Solution: Is the camera set to store the videos to the microSD card? If it is then the microSD card could be the problem. Try to set the phone to save recorded videos or photos taken to the internal storage then check if the issue still occurs. If it doesn’t then you should replace the microSD card as it could already be corrupt.

If the phone uses the internal storage and this problem occurs then it could be caused by some data glitch. Perform the steps listed below to resolve this issue. Move to the next step if the problem still occurs.

  • Clear the cache and data of the camera app.
  • Try to record a video in Safe Mode. If the issue does not occur in this mode then an app you installed could be causing this problem. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from recovery mode.
  • Backup your phone data then do a factory reset.

S5 Cannot Copy Files To USB OTG After Marshmallow Update

Problem: Previously I was able to move or copy word documents and pictures from my phone to my external flash memory using an OTG cable. After the Marshmallow update, I am unable to do so. I can read, delete files from the memory stick using my phone, however I am unable to copy or move any files from the phone to the USB flash memory.

Solution: Several other phone owners of different models are having this same issue. It appears to be a permission related problem. One temporary way around this is to use the ES File Explorer app to copy data to the USB.

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Samsung Galaxy S5 Won’t Recognize microSD Card Issue & Other Related Problems

The #Samsung Galaxy #S5 is one of the Android devices in the market that has an expandable storage. This device is available in 16GB or 32GB versions which can be expanded further with the addition of a microSD card. The best thing about this phone is that it can accommodate a microSD card up to 128GB. This extra storage space is ideal for people who love to save tons of videos, photos, or music in their phone.

Samsung Galaxy S5

There are however cases when the phone has a problem accessing or reading the microSD card. In this latest installment of our troubleshooting series we will tackle the  Galaxy S5 won’t recognize microSD card issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Won’t Recognize microSD Card

Problem: My phone had an issue with it’s micro sd card, a 128 gb Samsung EVO one, and it won’t recognize it at all anymore, and I put it into a regular sd adapter and my computer won’t recognize it either, but they both used to. Is it just an issue with the sd card? How can I backup all of the lost photos on it?

Solution: If your computer can’t recognize the card then there’s a possibility that it may already be defective. If this is the case then it is going to be difficult to extract the photos or data stored in it. You can use some of the available data recovery software that runs on computers to check if it can recover the photos in the microSD card. To increase the chances of getting your photos back you can also opt to hire a professional data extraction specialist. This option however will cost a lot and is not guaranteed to work.

S5 Does Not Recognize microSD Card

Problem: After cache wipe and factory reset, my phone doesn’t recognize my sd card. I did perform back up before. The data memory in settings says “Mount sd card”. I then remove and replace sd card. It still says “Mount sd card in light grey and won’t activate when pressed. It states insert sd card. Any ideas?

Solution: Try letting your computer read the microSD card and see if it gets detected. If it can’t be detected then the card may already be damaged.

If the microSD card can be detected by your computer then the problem may either be with the way the card is inserted in the phone or by a software problem.

When inserting the microSD card back to the phone make sure that it is in its proper orientation and that it is well secured.

If the phone still does not detect the microSD card then I suggest you backup your phone data and do a factory reset. This reset is necessary to eliminate the possibility that a phone software glitch may be causing the issue.

If the issue still occurs after the reset then try inserting a different microSD card in your phone and check if it can be read.

If it can then there may be a problem with your original microSD card. If the new microSD card can’t be read then this could already be a hardware related problem. I suggest you bring your phone to an authorized service center and have it checked.

S5 microSD Card Data Deleted

Problem: My phone’s internal memory is just fine, but my 32 gb samsung brand micro sd card randomly deleted all my music and photos from the phone itself. I don’t have an sd converter for my computer so I hadn’t checked if my files show up on the computer, but is there any possible solutions for this problem? I’m just curious how to get my photos and music back to me. Thank you so much. P.S- I tried to take the sd card out and blow on it, restart the phone, but none of that seems to work

Solution: Try connecting your phone to your computer using a USB cord. When your phone is detected it will also detect the microSD card. Use the file explorer program of your computer to navigate to the microSD card and check its folders for the missing music and photos. If you can’t find them then they may have been deleted. If the files are present then the issue may be with the phone.

Disconnect the phone from your computer then start it in Safe Mode. Check if you can view your music and photos in this mode. If you can then there may be a third party app installed in your computer that is causing this problem. Find out what app this is and uninstall it.

If you still can’t view the music and photos even in Safe Mode but you can view them when using the computer then try wiping the cache partition of your phone from the recovery mode. If that does not work then I suggest you backup your phone data then do a factory reset.

S5 Can’t Transfer Data To microSD Card Using Phone

Problem: Okay, when I first got my S5, I could easily transfer my files from phone memory to SD card. . Then suddenly,  that stopped. .  Now,  I can’t move or save stuff on my SD card. .  So to transfer stuff from my phone to SD card,  I have to remove the SD card from my phone,  connect it to my laptop,  and then transfer files. . Why can’t I transfer from my phone to SD card while it’s still in my phone and what can I do about it?. .  Please help…  I really don’t like removing and fixing back the card. .  It’s stressful.

Solution: Try checking first if this problem is caused by an app installed in your phone by starting the device in Safe Mode then doing the data transfer. If the data transfer can be done in this mode then the problem is most likely caused by an app you installed in your phone. Find out what app this is and uninstall it.

You should also check if the problem is caused by the microSD card itself by using a different microSD card in your phone. Try to transfer data using your device to the microSD card and check if it completes. If it does then the original microSD card could have a problem.

Another possible factor that can cause this problem is the phone software. If this is the case I suggest you backup your phone data first then do a factory reset.

S5 Migrating Data To New microSD Card

Problem: Hiya! I have a simple question I can’t seem to find the answer to online, with a quick search, anyway. 🙂 Everything I’m finding is how to insert a new sd card but what I want to do is replace it with a bigger one for more storage. How do I migrate the apps and data I have on the old to the new (ones not on the cloud intentionally)? Thanks so much! :-)”

Solution: If the data consists of photos, music, videos or any other personal stuff then you can simply copy this to the new microSD card. It’s a different case when dealing with apps and app related data. The best way to proceed in this case is to uninstall the third party apps that you have on your device with the old microSD card inserted. Once the apps have been uninstalled you should remove the old microSD card then insert the new microSD card. With the new microSD card installed install the apps again. This procedure minimizes the possibility of some app related issue occurring due to the use of a new microSD card.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.