One thing people love about the #Samsung #Galaxy #S5 is the way they can easily increase the storage capacity of the device. This model comes in a 16GB or 32GB variant. If this space isn’t enough then owners can simply insert a microSD card of up to 128GB in capacity to increase the storage further. This allows the phone to save more videos, photos, music, and other data files. There are however instances when adding a microSD card can cause issues on this device. This is what we will tackle today as we aim to resolve the Galaxy S5 won’t recognize microSD card issue & other related problems.
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S5 Won’t Recognize microSD Card
Problem: My phone says sd card error and now won’t recognise the sd card. I have taken it out and cleaned it but to no avail. When i go into storage it say mount sd card but does nothing when you select it.
Solution: Have you tried checking if the card can be read by another device? Check if your computer can read the card. If it can’t be read by the computer then the card could have some corrupt sectors or it could be physically damaged. If this is the case then you should replace it.
If the card is being read by another device without any issues then the problem could be with the phone. Try to check if your phone software is causing this problem by doing a factory reset. Take note that you should backup your phone data before doing this procedure. Once the reset is done try to check if the phone reads your card .You should also try to insert a different card in your phone.
If the above steps fails to resolve the issue then I suggest you have your phone checked at a service center.
S5 microSD Card No Longer Being Read
Problem: I have an sd card that is no longer being read. Message says:”SD card is blank or has unsupported file”. This appeared after I deleted some apps (oops), but now I don’t know which one could have been the one that allows the card info to be read.
Related Problem: I have a 64gb Evo sd card which the phone does not read. It keeps saying insert sd card even though the card is already in which is very frustrating please help!! The memory card works in other devices so I don’t believe the card itself is the problem. Can you help?
Solution: If the microSD card can’t be read by another device then the problem could be with the phone itself. Follow the troubleshooting steps listed below to fix this problem. Move to the next step should the current step you performed fail to resolve the issue.
- Take out the microSD card from your phone. Clean the microSD card slot using a can of compressed air.
- Reinsert the microSD card then check if it is being read.
- Start your phone in Safe Mode then check if the issue occurs. If it doesn’t then an app installed in your phone could be preventing the phone from reading the microSD card. Find out what app this is and uninstall it.
- Backup your phone data then do a factory reset.
- Try another microSD card on your phone.
If the above troubleshooting steps fail then I suggest you have your phone checked at a service center.
S5 microSD Card Is Blank
Problem: I have had my SD card installed for a few months with no issue. Today many of my apps (that I moved to the SD card) are unusable because I am getting error message that says the SD card is blank. What can I try without reformatting it?
Solution:Try taking out the microSD card and have your computer read it. You will need a card reader to do this. If the card is blank then it could be corrupt or it could have been deleted. If this is the case then you will need to get a new card. If data is present in the card then the problem could be caused by a glitch in the phone software. Try wiping the cache partition of your phone from the recovery mode then reinsert the microSD card back to your device. Check if this fixes the problem.
S5 Running Low On Internal Storage Space
Problem: I keep getting the storage space running out warning… my internal memory is about full but I have plenty of space on my SD card but only a few apps will let me move them to my SD card… how do I change the settings to store my pics on my SD card? And how do I store the music I downloaded from Spotify on my SD card?
Solution: To move photos and other files from the internal storage to the microSD card you can use the My Files app. Open the mentioned app then click on Device Storage. Tap on Pictures then tap on the albums you wish to move. Tap on the three dots icon menu on the upper right corner then tap on move. Choose SD Card then create a folder where you would like to place the albums ( you can name this folder Pictures). Repeat this procedure for other data types.
Once this is done open the camera and go to its settings. From here choose the SD Card as the default storage location instead of the internal storage. Spotify also works the same way. Just tap on the settings of the app then set it to save offline tracks to the SD card.
S5 Corrupt Video Files
Problem: I was messing with the camera and nice that there was a fisheye mode for recording videos so I decided to try it out. I recorded one video and then tried watching it but it said the file was corrupted. I thought my phone was glitching and recorded another one. In the middle of recording the camera app closed. It still showed both videos as corrupted in my gallery, and then the phone turned off and on by itself and it said “sd card blank”. I’ve tried restarting and using the reader through my computer but in no way have I been able to open the files on there to delete the 2 corrupted videos.
Solution: Is the camera set to store the videos to the microSD card? If it is then the microSD card could be the problem. Try to set the phone to save recorded videos or photos taken to the internal storage then check if the issue still occurs. If it doesn’t then you should replace the microSD card as it could already be corrupt.
If the phone uses the internal storage and this problem occurs then it could be caused by some data glitch. Perform the steps listed below to resolve this issue. Move to the next step if the problem still occurs.
- Clear the cache and data of the camera app.
- Try to record a video in Safe Mode. If the issue does not occur in this mode then an app you installed could be causing this problem. Find out what app this is and uninstall it.
- Wipe the cache partition of your phone from recovery mode.
- Backup your phone data then do a factory reset.
S5 Cannot Copy Files To USB OTG After Marshmallow Update
Problem: Previously I was able to move or copy word documents and pictures from my phone to my external flash memory using an OTG cable. After the Marshmallow update, I am unable to do so. I can read, delete files from the memory stick using my phone, however I am unable to copy or move any files from the phone to the USB flash memory.
Solution: Several other phone owners of different models are having this same issue. It appears to be a permission related problem. One temporary way around this is to use the ES File Explorer app to copy data to the USB.
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