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S5 Screen Stopped Working

Samsung Galaxy S5 Screen Stopped Working Issue & Other Related Problems

When you’re looking for a phone that has a great display then you could never go wrong with a Samsung device. The flagship phone models released by this company use a Super AMOLED display that not only consumers less power compared to standard LCD screens but it can also provide better colors. The #Samsung #Galaxy #S5 is one such phone that uses this type of display. With a 5.1 inch screen, the device is best used for various multimedia purposes. There are however instances when screen related problems can occur. This is what we will be focusing on today as we tackle the Galaxy S5 screen stopped working issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S5 Screen Stopped Working

Problem: A while back, my phone screen stopped working. It did not suffer any water damage. After getting the screen to work, I found that my phone can’t stay on the lowest brightness without the screen bugging out. Since then, I dropped my phone in a small puddle and immediately took it out. Since then, this issue has not just been from my phone brightness. It now will have this problem after charging through the night. It also will also randomly do this when I try to turn it on. Ever since the new update, the screen brightness is lowered when it turns off. This has been causing my phone to be even worse.

Solution: Since there are already different factors that needs to be considered when troubleshooting this phone let’s just boil it down to two possible reasons. It could either be a software related issue or it could already be a hardware issue. I’m leaning more on the hardware side since you mentioned that the phone was dropped in a puddle.

Here’s what you need to do. First, make sure that your phone is running on the latest software version. Once your phone is updated ( preferably to the latest Marshmallow release) backup your phone data then do a factory reset. After the reset has completed do not install anything in your phone just yet. You will need to observe first if the problem still occurs. If it doesn’t then it could have been caused by a glitch in the phone software. However, if the problem still occurs then there’s a chance that this is already a hardware related problem. I would suggest that you have your phone checked at a service center.

S5 Screen Flickers After Latest Update

Problem: Since the recent update was received on 4.2.2016 my screen flickers when it dims. The phone also restarts sporadically after freezing while I’m using it (using apps or playing games). My phone freezes up a lot and has been very lagging.

Solution: Try to check if this is a setting issue first by turning off the auto brightness feature of your phone then increasing the brightness level. If the brightness level is too low the screen may flicker due to the nature of Super AMOLED screens.  Try to check if the phone flickers at a higher or maximum brightness level.

If the issue remains and since you also mentioned that the phone freezes and lags then we will proceed with troubleshooting the phone software. Follow the steps listed below to fix this issue. Move to the next step if the issue still occurs.

  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

S5 Screen Flickering

Problem: Screen flicking. Doesn’t matter if brightness is auto or not. Not had a big drop or bang not been by water apart from rain (but meant to be waterproof). I always turn unused apps off. Have tried… restarting, power draining, safe start (still flickers), cache cleaning  and begging it to stop. I really really don’t want to do a factory restart what can I do? But no lingo please.

Solution: If a factory reset is out of the question then you can do the next best thing which is to wipe the cache partition of the phone from the recovery mode. This procedure deletes the temporary data in your device which could be causing the problem.

If the problem still remains then you should consider a factory reset. Take note that you need to backup your phone data before doing this procedure as it will be deleted in the process.

S5 Screen Does Not Wake From Sleep

Problem: hi my samsung galaxy s5 seems to be having a problem with its screen. it does not happen all the time but once the phone is lock pressing home key does not on the screen.the blank screen happens sometimes when i get any incoming calls too.which makes it impossible for me to see the caller or answer the phone.i have never dropped the phone.I tried to reset the phone delete all third party applications still the issue remains.kindly help me as early as possible

Solution: Try to check first if some form of corrupt temporary data is causing this problem by starting the phone in recovery mode then wiping its cache partition. Restart your phone once this is done then check if the issue still occurs.

Another factor that you should check is if a third party app installed in your phone is causing this problem. To check if this is the case you should start the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. Check if the issue occurs in this mode. If it doesn’t then it is most likely caused by an app. Find out what app this is and uninstall it.

If the above troubleshooting steps fail then you should consider doing a factory reset. Take note that this will delete your phone data so you need to backup your phone data before proceeding with this step.

S5 Static On Screen

Problem: I used to download photos from google because I draw and I want to copy them so I downloaded them to my phone. The issue started during the last time I downloaded photos. My phone started hanging. The appearance on the screen changes in somewhat like the television when it doesn’t have proper signal. When it hangs up, I turn it off. When I turn it on again, the SAMSUNG icon won’t appear instead what will appear is the somewhat like “NO SIGNAL” on tv. But I can hear the sound that it makes when starting up. Then, the screen stay the same so I press the LOCK BUTTON so the lights come off. When I press again the lock button or the HOME KEY, nothing will appear on the screen anymore. PLEASE HELP ME.

Solution: Try starting your phone in recovery mode. This is a separate runtime environment from the main operating system of the phone. If you are able to access this mode then there’s a possibility that the issue is caused by a glitch in the phone software. You will need to do a factory reset in this mode. Take note that you will lose all your phone data when you do this so make sure to have a backup copy of your phone data first.

If the issue still occurs even in recovery mode then it’s very likely that this issue is already a hardware related. I suggest you have your phone checked at a service center.

S5 No Display After Phone Dropped

Problem: Phone fell camera outer glass is crack . Phone starts up with no display on screen but all sounds are present and i can touch the blank screen and it will respond.

Solution: It’s very likely that the display has been damaged by the drop. Check if you are able to access the recovery mode. If the screen still stay blank in this mode then you should bring your phone to a service center. It’s very likely that you will need to have the display replaced.

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Samsung Galaxy S5 Black Screen Issue & Other Related Problems

What sets Samsung smartphones apart from its competitors is its use of a Super AMOLED display on its premium models. This kind of display offers one of the best resolutions available making it great for viewing multimedia content. The #Samsung Galaxy #S5 for example uses this type of display which gives it an advantage over competing models

Samsung Galaxy S5

There are however instances when the display of the phone does not work properly. Several of our readers have been sending us the issue they are experiencing with the screen of this device going black, flickering, or not displaying the correct colors.

In this latest installment of our troubleshooting series we will tackle the Galaxy S5 black screen issue and other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Black Screen Issue After Water Damage

Problem: Hello, My Samsung S5 has been water damaged. I stored the phone in rice for over two weeks and when I put the battery back in, the phone will turn on, make notification noises, and the notification light works. The screen however, remains black. I am trying to backup the photos from my phone onto to Windows 7 laptop. The laptop recognizes when my phone is plugged in via usb, however it says that there are no photos on the device. Is this a pc issue or a phone issue? and is there anyway to fix my phone screen? Thanks!

Solution: Have you browsed the different folders in your phone and checked if the photos are present? If you can’t find the photos then I suggest you download the Smart Switch software from the Samsung website and use this to check for any photo stored in your device. Once the photos are available you can use this software to make a backup copy.

Regarding the issue with your phone display it already appears that it got damaged when your phone got wet. You will need to replace this with a new one. I suggest you bring your phone to an authorized service center and have it  checked if it can still be repaired or if it has to be replaced.

S5 Black Screen Issue

Problem: One day phone randomly rebooted during a call.  This happened once more during a subsequent call.  After this time, my phone screen had a purple tint and was much dimmer/darker than usual.  So much so that when I turn my screen brightness down below about 10% my screen is black.  Use to run it at about 50% and since this problem I am at about 100% to get to approximately the same level I am used to.  Also when I do turn brightness up, purplish tint seems to lessen.  Played with screen settings to no avail.  Did soft reset and eventually a whole system reset which didn’t work.  Then one day problem went away on its own (could tell by the extra bright screen).  After about 3 weeks problem has reoccurred just like last time.  Other than screen, the random reboots are happening about once every 3 or 4 days and their seems to be more of a lag when using apps or flipping between screens.  Any help would be appreciated.

Solution: It appears that your phone has two separate issue. One is the random reboot issue and the other is the black screen issue. To begin the troubleshooting we will have to deal with the random reboot issue first.

In most cases where the phone reboots on its own the main cause is usually bad data or a corrupt software. If your phone has a microSD card installed then take this out first. If this card is corrupt it makes it difficult for the phone to access data stored in it and can cause the reboot problem.

Wipe the cache partition of your phone then observe if the reboot still occurs. If it does then backup your phone data and do a factory reset.

Moving on to the second issue, the factory reset done previously will resolve the black screen issue as long as it is caused by a software problem. If the issue still persists at this point then this may already be a hardware related problem. The connection between the display and the phone board may be loose or the display itself may already be defective. Either way, you have to bring your phone to an authorized service center and have it checked.

S5 Black Area On Screen

Problem: Hi, well my phone had started having this black area on the edge of the screen. At first I thought it was just a glitch for a few seconds. However after 2 days past by it go worse and the screen had these grey lines across it. Take into consideration that i’m only 14 and I do not wanna tell my parents about this problem. Anyway this happened when I was at school playing basketball for HPE (it’s a subject) and it was very hot outside. So i got back to play on my phone only to find out that part of my screen was black! Please HELP! Thanks for taking your time to read this and please respond as soon as you can.

Solution: Does your phone have a case installed? If it has then try removing the case as it may be pressing to hard on the display causing the black area to appear.

If your phone does not have any case installed then I suggest you proceed in checking if this problem is  caused by a glitch in the phone software. To do this you have to backup your phone data then do a factory reset.

If the factory reset fails to resolve the problem then this may already be a hardware related issue. The phone display may have been damaged by the heat. I suggest you bring your phone to an authorized service center and have the phone display checked. This display may either be repaired or replaced.

S5 Screen Flickers

Problem: Screen flickers at low brightness. I did factory reset, lost about 1/3 of what I thought I had backed up, picked up new irritants that I can’t solve (like a constant notice that Gallery has a sign-in request at 12:33 PM that I can’t make go away) and after all that hassle, my phone still flickers at low brightness. And if I try to ignore it, the screen goes berserk with flickering.

Solution: Several owners of this model have also been complaining about this screen flickering issue when the brightness is set to low. In most cases this is caused by a software issue while in other cases it is the hardware that’s causing the problem.

Before doing any troubleshooting make sure your phone is running on the latest software version. Sometimes an update to the phone software can eliminate this type of issue.

Start by wiping the cache partition of your phone then check if the issue still persists. If it does then I suggest you backup your phone data then do a factory reset using the phone hardware keys.

Once the factory reset is complete check if the problem still persists.

If you are still experiencing the same problem then this may already be a hardware related issue.

S5 Screen Stopped Working

Problem: Hi, My screened stopped working. The blue light still flashes so I know that the phone itself is not dead. I took it to a repair shop and the repairman said that there was a tiny stress fracture. I’m not sure how this is possible, though, because I keep my phone in a protective case and in a separate compartment in my purse. I’ve didn’t drop it, and the screen protector wasn’t  broken. I upgraded my phone January 2015, and have a year warranty on it. Thanks

Solution: It’s very likely that the display of your phone is damaged already if the tech inspected it. You could however check further if this is really the case by eliminating any software problems that may be causing this issue.

Connect your phone to a computer running on Smart Switch. Backup your phone data then restore your phone software.

If after the restore process the issue still persists then the display may already be damaged.

S5 Screen Is Black

Problem: The blue light comes on. I see the two buttons on bottom of screen to either side of home button.  Other than that the screen is black. Hear some noises but that’s it.  I tried some of the troubleshooting steps you listed but nothing working yet.  Thank you for any help you can provide

Solution: If the troubleshooting steps we provided for this type of issue fails to resolve the problem then this may already be a hardware issue possibly caused by a defective display. I suggest you bring your phone to an authorized service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.