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S5 Screen Is Black

Samsung Galaxy S5 Screen Glitches When It Is Cold Issue & Other Related Problems

The #Samsung #Galaxy #S5 is one of the smartphone models available in the market that uses a Super AMOLED display. This display type produces better quality pictures since it has a greater contrast, more vibrant colors, wider viewing angles, and consumes less power when compared to its IPS LCD counterpart. While there are a lot of advantages for choosing this display type some owners of this phone model are experiencing some screen related issues which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 screen glitches when it is cold issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Glitches When It Is Cold

Problem: I have a galaxy s5 and this is the SECOND phone giving me the SAME issue. It’s winter time here in NYC. The cold is inevitable. My phone screen turns black and glitches and is super fuzzy for anywhere from 2 mins to 30 minutes making my phone unusable. My last phone did this also and they gave me a new one. And now it’s happening again. I’m afraid one morning I’ll wake up and it won’t work at all. If my phone feels cold it begins to do this until it warms up.. but it’s frustrating. Is it because the cold causes moisture in the phone? Is this a common issue?

Related Problem: Galaxy s5 screen stays dark when it has the slightest chill. When given a source of heat for several seconds it is only then able to turn on. It is the screen only. Phone will ring and receive notifications

Solution: Smartphones are designed to work ell even in cold weather. There is however a certain threshold wherein the phone will  fail to work for example if the temperature is minus 22 degrees. Some phones can stay powered up when the temperature is minus 5 degrees yet using it under this condition will result in temporary issues such as apps refusing to work.

In your particular case the phone screen glitches when it is snowing. Unless your phone is exposed to the snow for a long time it should not act this way. Chances are there are some bad component contacts in your phone or moisture might be entering the phone when it is cold. I recommend that you have this checked at a service center that specializes in board level repairs.

S5 Won’t Respond To Touch

Problem: I have a Samsung Galaxy S5 phone that suddenly won’t respond to my touch.  Whenever I try to get it to work, it simply vibrates in my hand I can’t get it to do anything.  I’ve removed the battery for over 10 minutes and then replaced it, the screen asks me to type in my emergency password, but the typeface won’t register my touch and the letters I type aren’t registered on the screen.  One of your suggestions is to start it in safe mode, but I don’t know how to do that.  Can you help.  The problem began suddenly, I was using the phone stopped, the screen went to time out, when I tried to restart it was when everything froze.

Solution: To start your phone in Safe Mode just follow the steps listed below.

  • Turn the device off.
  • Press and hold the Power key.
  • When ‘Samsung Galaxy S5’ appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • Safe mode will display in the bottom left corner of the screen.
  • Release the Volume down key when you see Safe Mode

When your phone is in Safe Mode check if the issue still occurs. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.

Should the issue still occur even in Safe Mode then you should try to do a factory reset from the recovery mode.

  • Switch off your phone.
  • Boot into Galaxy S5 recovery mode by pressing and holding Volume Up, Home and Power keys at the same time.
  • Release all three buttons when Samsung Galaxy S5 screen flickers and the main screen of Recovery mode appears.

Take note that your phone data will be erased when you do a factory reset.

If the reset fails to fix the problem then you should bring your phone to a service center and have it checked.

S5 Screen Will Not Light Up

Problem: My galaxy s5’s screen will not light up? the menu & return button light up & I can hear sounds from the phone but the screen is black. I’ve tried to navigate and reset but I can’t see anything. Also I don’t want to loose any pics

Solution: Try starting your phone in recovery mode and check if the screen works in this mode. If it doesn’t then there’s a chance that the screen is faulty. You will have to get this replaced at a service center.

If the screen works in recovery mode then this could just be caused by a software glitch. Turn off your phone then remove its battery and microSD card ( if you have one installed). Press and hold the power button for at least a minute to discharge the phone circuit and clear its RAM. Reinsert the battery then turn on your phone. If the screen is still black then connect the phone to a computer with Kies running then use the software to backup your phone data. Once this is done bring your phone to a service center and have it checked.

S5 Screen Is Black

Problem: My screen is black, but the led light, and buttons on the bottom are lighting up. The sound also still works, i have spent the entire night trying everything possible to fix my phone but nothing is working and I don’t know what to do now.

Solution: To fix this problem you should try starting your phone in recovery mode. If the screen works in this mode then the problem could be caused by a software glitch. I recommend that you do a factory reset in this mode. Take note that the reset will erase your phone data.

If the screen doesn’t work even in recovery mode then either the display is defective or its connection to the motherboard has become loose. If this is the case then you should bring your phone to a service center and have it checked.

S5 Freezes Then Restarts

Problem: Hi, I’ve a problem with my S5. Lately, my phone begins to freeze and after this, the phone restarts… I can hear the initial sound, but the screen that I see is a static screen…so, I remove the battery and after all, the phone works normally… at the beginning, I have ignored this problem, but now it happens often….how can I fix this problem? Thank you for your help…

Solution: Does your phone have a microSD card installed? If it does then this could be causing the problem. Try removing this card then check if the issue still occurs.

If your phone doesn’t have a microSD card installed or if  the problem still occurs even with the microSD card removed then you should proceed with the steps listed below.

  • Start the phone in Safe Mode. Does the phone freeze and restart in this mode? If it doesn’t then the problem could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

S5 Facebook Not Responding

Problem: Every time i use facebook on my samsung s5 active and i try to watch videos only a few videos may play but after a while it freezes up the phone then says facebook is not responding, what would you like to do? So most times i logout and restart my phone to get it back up and running. What can i do to solve this problem?

Solution: Does this issue only happen when watching videos using the Facebook app? If it does then you should try clearing the cache and data of the Facebook app. Once this is done check if the issue still occurs. If it does then you should uninstall the Facebook app then download an updated version from the Google Play Store.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Screen Has Green Speckles Issue & Other Related Problems

The #Samsung #Galaxy #S5 is one of the smartphones available in the market that uses a Super AMOLED display. Although this phone has been available for more than two years already it still has  great display that can even put to shame some of the newer phone releases today. A lot of people are using this device as their daily driver without experiencing any problems however there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 screen has green speckles issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Has Green Speckles

Problem: I have galaxy S5. It have been two days since it is having this problem. Everytime, I lock or unlock the phone, green speckles spread across the screen for a moment. I am worried if it is a symptom for some deeper trouble. I charged it twice through my laptop. I am not sure if this the cause. Kindly help me. Thanks.

Solution: what you should do first in this case is to check if an app you downloaded is causing this issue. To do this just start the phone in Safe Mode. When your phone operates in this mode only the pre-installed apps are allowed to run.  If the issue doesn’t occur in this mode then it is most likely caused by an app. Find out what app this is and uninstall it.

If the issue still occurs in Safe Mode then do the troubleshooting steps listed below.

  • Try wiping the cache partition of your phone from the recovery mode. This deletes the temporary system data which could be causing this problem.
  • Backup your phone data then do a factory reset.

If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked as this could be caused by a faulty display assembly.

S5 Screen Flickers Flashing Green When In Power Saving Mode

Problem: Hello. So I tried doing the soft reset, turning my phone completely off for several hours, and I manually turn off apps I don’t need running all the time. Yet my problem still persists. Whenever I go into power save mode, nowadays the screen immediately starts flickering and flashing green. Y’know that static-y rolling line thing like in the Five Nights at Freddy’s title screen? I caught that happening too. I have run multiple diagnostics and virus scans too. Is there possibly another option other than a factory reset? Because I really don’t want to lose my data and contacts and info. Thank you!

Solution: You could try wiping the cache partition of your phone from the recovery mode. This will erase the temporary system data which could be causing this problem. If this fails then you should consider doing a factory reset. If you do perform a factory reset and the issue still remains then this could already be a hardware issue in which case you should bring your phone to a service center and have it checked.

S5 Screen Flickers Stays Black

Problem: Hello, Just recently my screen has been flickering ever so slightly, even more so when it’s about to lock itself and dims down. Now sometimes my screen won’t respond when I press the power or home buttons. It just stays black. The touch buttons next to the home button light up as normal and the LED light indicating that I have a notification/message still works but the screen won’t turn on. I have tried doing the soft reset and this will work for about a day and then it goes back to the black screen. Any idea what this could be? Thanks in advance!

Solution: Since you are experiencing a screen flickering and black screen issue I would recommend you first check if some form of corrupt data is causing the problem. To do this you have to wipe the cache partition of your phone first from the recovery mode. What this does is it deletes the temporary system data. Restart your phone then check if both issues still occurs. If they do then proceed with doing a factory reset. Take note that you need to backup your phone data first before doing the reset.

If the above steps fail to fix the problem then this could be caused by a faulty display assembly or display controller. I recommend that you have this checked at a service center.

S5 Screen Completely Black But Notification Working

Problem: The front of the phone took a hit and there are little cracks that look like they are under the glass and the screen has gone completely black. No flickering, just black but the phone still works, gets messages, etc. Would like to replace something just to get working to sink it to my new phone to get all my info, etc. What can I do/replace? Thank you!

Solution: For this particular issue you will need to have the display assembly replaced in order for you to access your phone data.

S5 Black Screen After Phone Got Dropped

Problem: Galaxy s5 phone had screen protector which worked when daughter dropped phone. But I have now got a black screen and it’s powering on because it’s lighting up. Tried all help with pressing power on and replacing battery. Tried using power on and volume up and middle button but can’t get phone to reboot. Can you help with anything else

Solution: Try starting the phone in recovery mode. If the screen works in this mode then you should consider doing a factory reset. Take note that this will erase your phone data. If the screen doesn’t work in this mode then the problem could be caused by a damaged display assembly or a loose connection between the display assembly and the board. I recommend that you have this checked at a service center.

S5 Screen Is Black

Problem: Compliments. Woke up this morning to A black screen. Put off by pulling battery and rebooted but same black screen. I can hear messages drop in and calls come in but all there is is the black screen so can’t do anything. Pls any solution I can handle? It’s never happened before. Regards

Solution: Do the same troubleshooting steps as the one we have suggested above. Start the phone in recovery mode then check if the display works in this mode. If it does then you should do a factory reset. This will however erase your phone data. If the issue still occurs even in recovery mode then this could already be a hardware related issue in which case you should bring your phone to a service center and have it checked.

S5 Not turning On After Drop

Problem: My friend threw my phone in the summer and the led worked ad it buzzed but the screen was blank.I took it to the shop and they gave me an all new screen, but the problem was whenever it was dropped from a very short distance ( ex. My hand slightly above a desk ) it would restart. Now the problem today is it has fallen off my bed on the floor and it won’t turn on.It seems completely dead.No led no buzz,nothing.Ive tried to soft rest,hard reset,got it a little bit,hold for some seconds and let go,charge, decharge and nothing is working.I have very important and personal things on here and I really need help ASAP PLEASE

Solution: It looks like there is some loose connection inside your phone. This might have occurred when your screen was replaced. The best way to deal with this is to bring your phone back to the shop and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Snowy Static Screen Issue & Other Related Problems

One of the factors that draws the attention of consumers to the #Samsung #Galaxy #S5 is its 5.1 inch Super AMOLED display. This screen has a resolution of 1080 x 1920 pixels at 432 ppi making images and videos appear lifelike. Browsing a website, playing games, or viewing photos on the device is such an awesome experience. There are however instances when issues concerning the phone display will occur which is what we will be discussing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 snowy static screen issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Snowy Static Screen

Problem: Snowy/static screen when trying to boot into recovery or download mode.  Also got snowy/static screen when turn power on and I can hear the startup music after it finished the startup process, the screen went blank then when I push the power or home button, the screen displayed normally.  I also got the snowy screen when charging while the phone is off.

Solution: This appears to be a hardware issue already since the problem also occurs when trying to boot in recovery or download mode.

The possible causes to this snowy / static screen are as follows

  • Defective display
  • Loose cable connection between the display and the phone board
  • Defective display driver

For this issue I suggest you bring your phone to an authorized service center so the exact cause of the problem can be determined.

S5 Screen Flickers At Low Level Brightness

Problem: At a low level brightness the screen flickers, when i go to sleep and wake up, i check it, and usually the screen is either black and wont display, or its slightly green and flickering like mad. If i turn the brightness up a little it seems to stop. I have tried wiping the cache data, i did a factory reset, and it still does it. I asked the carrier I am with, and they have no idea. I was hoping you could tell me what is going on, and if that basically means I have to go to someone to get it fixed? It also just started out of the blue, and now I am unable to use text messages, too

Solution: Smartphone models that use a Super AMOLED display are known to flicker when it is set to low brightness. This is because of the type of technology it uses to light up the screen. In a Super AMOLED display each individual pixel emits its own light. To increase or decrease the brightness the amount of current must be adjusted for each pixel. It is when the current is reduced that the screen flickering occurs. This issue however does not occur on all phone models using Super AMOLED displays.

If you have already performed a factory reset which doesn’t seem to work then one option that you have is to just set the brightness to mid to high setting. If the issue still occurs then you should bring your phone to an authorized service center and have it checked. It’s possible that the display will need to be replaced.

S5 Screen Is Black

Problem: I recently dropped my phone and thinking nothing of it left it alone, after about an hour I looked at it and saw the screen went wonky. Half of it was black and it now had pink and green lines running from top to bottom, the rest of the screen that you could see, looked faded. I immediately turned it off and after about 10 minutes turned it back on hoping the issue would be resolved. It wasn’t I turned it off again and then removed the battery for 20 seconds and replaced it. up until i removed the battery the screen was still usable i could still access apps and lock and unlock it. after removing the battery the screen completely stopped working and went black. i again removed the battery, put it back in, connected it to the charger and attempted to turn it back on only to still see a black screen. the buttons all work the, the return button still lights up at the bottom, but nothing. any suggestions, or is my screen completely shot?

Solution: It looks like the display got damaged when you dropped the phone. Try to check if you are able to access the recovery mode. If you can see the various options under this mode then there’s a chance that you can fix this issue. Perform a factory reset in this mode. Take note that this will delete your phone data so make sure to have a backup copy before doing this.

If you are unable to access the recovery mode due to the black screen then you need to bring your phone to an authorized service center. It’s very likely that the whole display assembly will have to be replaced.

S5 Glitching Green Screen With Lines

Problem: I’ve had my Samsung S5 for about 5 months now, and it’s been working fine, until now. Last night when I was decreasing the brightness I found that the display was glitching and shaking. Then this morning when I turned on my phone right as I pressed the power button to turn it off a greenish screen with lines and then broken colors flashed across the screen. My phone is working normal besides this issue, I’ll really appreciate if I can get some information with regards to what is wrong and what I should do to fix it…Thank you for your time.

Solution: Have you tried turning the display brightness up then check if the issue still occurs? Because of the technology used by a Super AMOLED display it is prone to screen flickering at low brightness level. If the issue occurs even at a high brightness level then I suggest you backup your phone data then do a factory reset. If after the reset the problem still persists then have your phone checked at an authorized service center.

S5 Difficult To Unlock

Problem: So… well I did you get my phone off Amazon in February, about a week ago it started acting up. I been having multi colored horizontal lines across screen and getting the screen to “wake” is like playing Russian roulette. I downloaded wave unlock the other day and it works a little better than the buttons do. But three of five times the screen will not “”wake”” but is fully responsive. I don’t know if it’s lcd problem, system problems, or even a bad wire. When it does come on and I get it unlocked it works perfectly, it’s just unlocking the phone that the screen acts up. Please help.

Solution: I’ve listed below the recommended troubleshooting steps that you need to do to resolve this problem. Move to the next step if the issue still remains.

  • Wipe the cache partition of your phone from the recovery mode. This deletes the temporary data in your phone which can sometimes cause this kind of problem.
  • Start your phone in Safe Mode. Check if the issue occurs in this mode. If it doesn’t then a third party app you installed in your phone could be causing the problem. Find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset.

If the above steps fail then I suggest you backup your phone data then do a factory reset.

S5 Screen Flickers Black When On Charger

Problem: The screen flickers, turns green, flashes really bright, and sometimes goes black while maintaining seemingly full functionality (can still hear it and feel it doing what it’s supposed to without actually seeing it) but it only does all this when the phone is at 100% and on its charger. Just did a factory reset last night but when I woke up it was still doing it.

Solution: Try using a different charger when charging your phone. If you have another battery then try using it on your device. If the problem still occurs then this could already be a hardware related issue. I suggest you bring your phone to an authorized service center and have it checked.

S5 Screen Glitching

Problem: it started happening a couple of days ago, my phone screen literally glitches. different parts of my screen will double and move to different spots or shake around. different spots of the screen will move up or down it was minor at first but now it shakes and freezes too much to use it. I’ve already factory reset it but it didn’t do anything.

Solution: It’s possible that this problem could be caused by a damaged display. Since you already performed a factory reset which doesn’t seem to fix the problem I suggest you have your phone checked at an authorized service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Screen Pixelated And Unresponsive Issue & Other Related Problems

Welcome to another installment of our troubleshooting series where we aim to help our readers fix the issues that they are experiencing with their #Samsung #Galaxy #S5. Today we will tackle the Galaxy S5 screen pixelated and unresponsive issue & other related problems. What happens in this case is that aside from being unresponsive the screen is also pixelated. We will take a look at this particular issue as well as other screen related problems that have been sent our way.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Pixelated And Unresponsive

Problem: My S5 frequently gets blocked showing a whitish, pixelated screen (https://www.dropbox.com/s/u8jmi20s9lt7awy/FotoScreenS5.jpg?dl=0) and it becomes completely unresponsive. Sometimes it reboots on its own after a few seconds/minutes. Other times, I have to remove the battery in order to shut it down and then turn it on again. This began a few months ago, but it only happened very occasionally. Then, for at least a month it did not happen again and I thought some system update had solved the problem. However, recently this issue returned and it has been getting worse. Now it happens several times a day. Have you heard of a similar problem? Do you think a hard reset could solve this, or is it more likely a hardware problem?

Solution: It’s possible that some software glitch is causing this problem. If this is the case then you should backup your phone data then do a factory reset. If after the reset the issue still occurs then this could already be a hardware related problem possibly caused by the following factors.

  • A loose connection between the display and the phone motherboard.
  • A faulty display IC
  • A faulty display assembly.

For hardware related issues you will need to bring the phone to a service center and have it checked.

S5 Black Smudge On Screen

Problem: My Galaxy S5 screen has suddenly gotten a black smudge/like appearance in the middle and the whole screen has a slight yellow tint. It hasn’t come in contact with any water and hasn’t gotten dropped or sat on. The smudge isn’t a specific shape, but it always is the same shape. The weird thing is that if I press on the top right back of the phone, it goes away as long as I’m applying pressure to that area. Once I let go, it either goes right back to having the black smudge and yellowish tint, or it will be normal again for a few minutes then go back to the black smudge and yellowish tint.

Solution: The reason behind this black smudge is that the display is broken internally possibly because of too much pressure applied in the specific spot. You will need to bring the phone to a service center and have the display assembly replaced.

S5 Screen Keeps Flickering

Problem: For about a month or so, I have noticed that my screen has been flickering.  At first, I thought the battery was failing and I replaced it, but the condition continued.  I have tried soft reboots, removed extraneous Apps, and disabled other AT&T or Galaxy Apps that I’m not directly using.  As in some of the other on-line comments that I have seen from other users, the condition varies at the times it will occur – sometimes when I first turn on my smartphone and for a little while thereafter; sometimes when the battery seems to be low; and other times when there seems to be low light conditions. When it flickers, the screen is not as sharp, crisp, or clear and there appears to be a yellowish hue taking over the color saturation.  One of the reasons that I got the Samsung Galaxy S5 was because of the AMOLED screen and up until the time that this flickering condition began, I was very pleased with the quality of the screen output.

Solution: Try turning off the auto brightness setting of your phone as this will usually contribute to the flickering of the screen especially when the phone tries to adjust the screen brightness. Check if the issue still occurs. If it does then the next step is to verify if the problem is caused by a third party app. Start the phone in Safe Mode and check if the issue occurs in this mode. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it. If the problem still occurs even in Safe Mode then your last option is to backup your phone data then do a factory reset. Should this fail to fix the problem then we might already be looking at a hardware issue. You will then need to bring the phone to a service center and have it checked if this is the case.

S5 Crosshair On Screen

Problem: Perfectly aligned cross hair on screen. The vertical line of the cross hair is red in hue and the horizontal line is black in hue. The lines are static, not moving. Does not seem to be the Touch Point function. Turned that function on and off to check. The horizontal black line does not go across entire width of screen, edge to edge. The red hued, vertical line, does reach edge to edge, top to bottom. As stated, this is static, on the screen despite which app is used or getting on the internet or viewing a previously taken photo,etc.

Solution: This issue is usually caused by enabling the pointer location under developer options. To fix this problem follow the steps listed below.

  • Go to Settings.
  • Access Developers Option.
  • Remove the check in the box next to Pointer Location.

If you don’t see the developer options under your phone settings then follow the steps listed below to enable it.

  • Go to the settings menu on your phone.
  • Scroll down to the “System section and tap “About Device.”
  • Scroll down to “Build number.”
  • Tap the “Build number” section seven times. The developer options will then be unlocked
  • Go back to the main settings menu, and you’ll see “Developer options” listed.

S5 Screen Unresponsive To Touch

Problem: Samsung S5 model G900A  android version 6.0.1, android security patch January 1, 2017 Problem, bottom 1″ of screen is not responsive on touch screen Started after the update January 3, 2017 Things I have tried, wipe cache (multiple times), soft reset (remove battery/wait over 10 seconds/remove sim card)(multiple times), hard reset (1 time) none have corrected the issue. after hard reset, I am unable to complete app set up for a large number of apps, since their screen will not rotate, so I can choose/click yes/ok/etc to complete setup.  Any help would be greatly appreciated.

Solution: It looks like the digitizer has been damaged in that part of the phone screen. If the issue still occurs even after a factory reset then you will have to bring your phone to a service center and have it checked.

S5 Screen Replicates Itself

Problem: When I use my phone for a while it starts to glitch a lot especially when I type/text. What I mean by glitch is that the screen seems to replicate itself somewhere else on the screen so I have sometimes 3/4 keypads glitching on and off the screen. However these screens are not usable so if I tap on the screen it still thinks I’m using the original screen.

Solution: This issue could be caused by a glitch in the phone software. Try to check if the same issue occurs when the phone is started in Safe Mode. If it doesn’t occur in this mode then it could be caused by an app you installed. Find out what app this is and uninstall it. If the issue still occurs even in Safe Mode then you will have to backup your phone data then do a factory reset.

S5 Screen Is Black

Problem: My wife’s galaxy s5 screen is black I can hear it boot up and be responsive but nothing shows on the screen no Samsung boot or anything. I tried the basic trouble shooting but I can’t even get safe mode to start.

Solution: Try starting the phone in recovery mode. If you can access this mode and the screen works in this mode then the problem could be caused by a software glitch. You will need to do a factory reset from here. Take note that this will erase your phone data. If the screen is still black even in recovery mode or if you are unable to access the recovery mode then it’s very likely that the display of the phone is damaged. I recommend that you have this checked at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Displays Colorful Static Issue & Other Related Problems

The #Samsung #Galaxy #S5 is one of the phone models that uses a Super AMOLED display. This display type is known to reproduce brilliant and crisp colors while using very little battery power. The 5.1 inch screen of this phone makes it best for viewing all sorts of multimedia content. While this phone has proven itself as a dependable daily driver there are also instances when certain screen related problems can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 displays colorful static issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Displays Colorful Static

Problem: The phone will turn on, but most of the time it displays a colorful static for the whole booting process. A few seconds after it boots, the screen will turn off, but then it won’t turn back on. The app and back buttons will light up, but the screen remains dark. The digitizer is still functioning, though, because I can still unlock the phone. I thought the problem might be fixed if I updated the OS (I was still using Marshmallow up until yesterday), but now whenever I press the power button and the screen doesn’t light up, the phone will reboot itself. Sometimes the phone will boot normally, and the screen will work. Since updating, I have noticed some glitches however. When I swipe, sometimes dynamic elements on the screen will become fuzzy, or stop working completely. The phone freezes more often than usual. And if left alone, the screen will stop working once again, and then the phone will reboot itself, and the whole process begins again.

Solution: What you will want to do first in this particular case is to check if a glitch in the phone software is causing the problem. To do this you will have to backup your phone data then do a factory reset. Once the reset is complete don’t install anything in your phone just yet. You will need to check first if the issue still occurs. If it does then the problem could already be caused by some internal component that’s failing to work.  I recommend that you bring your phone to a service center and have it checked if this is the case.

S5 Green Horizontal Lines Showing On Screen

Problem: hello there, thanks a lot for this service.  my mobile is galaxy s5, and i am having a problem with it recently, i have had it for 2 years:  every time i turn the screen off, a green horizon lines show up and then the screen goes blank  i noticed after a while that these lines show up also when i put the brightness of the screen to the minimum  is it a software or a hardware problem? how can i fix it plz?  thanks again

Solution: The only way to tell if it is a software or hardware problem is to troubleshoot the issue. What you will want to do first is to check if the problem is caused by a glitch in the phone software by doing the steps listed below.

  • Try to check if an app you installed is causing the problem by starting the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are prevented from running. Check if the issue occurs in this mode. If it doesn’t then it could be caused by a third party app. Find out what app this is and uninstall it.
  • Try wiping the cache partition of your phone from the recovery mode. This will erase the temporary system data of your phone.
  • Backup your phone data then do a factory reset.

If the above steps fail to fix the problem then this might already be a hardware issue possibly caused by a faulty display assembly. If this is the case then I suggest that you have your phone checked at a service center.

S5 Replacement Screen Not Working

Problem: I dropped my phone and the screen got smashed since about July 2016. I ordered a new Samsung galaxy s5 LCD screen + digitizer (Generic Black for Samsung Galaxy S5 Touch Screen Glass Digitizer + LCD Display Assembly) and installed it today.   After installation everything was working fine. I was deleting some pictures to free up some memory to allow the updates to be installed, when the screen began to flicker then it went black. The LCD lights, back key and home key are lighting up, I can hear the volume when I press the button, but the screen is not working. what do you suggest that I do?

Solution: You will want to eliminate any software related glitches that could be causing this issue by starting the phone in recovery mode. If the screen works in this mode then the problem could be caused by a glitch in the phone software. Do a factory reset in recovery mode but make sure that you have a backup copy of your phone data.

If the screen doesn’t work even in recovery mode then it’s either the problem is caused by the display assembly or some internal component inside the phone that is failing to work. To pinpoint the exact cause of this problem I recommend that you bring your phone to a service center and have it checked.

S5 Flashes Orange

Problem: when i try to turn on the screen using the home or unlock button it flashes orange before coming on this started happening a couple months ago but stopped and it’s started again but it has gotten worse to the point that the screen doesnt come on at all sometimes, i’ve tried taking out the battery and putting it back in it used to work now it doesn’t the phone also gets very warm

Related Problem: My Samsung s5 screen flickers sometime very fast and the screen go’s all orange this doesn’t happen all the time usually at the end of the day but it doesn’t matter if it’s fully charged or not it will still do it if I reset my phone it still happens but when I take out the battery and put it back in the flicker will stop but after a short time it starts again this only happens at night how can I get this fixed thank you for your time

Solution: What you will want to do first in this case is to check if a glitch in the phone software is causing this problem. Try to check if an app you downloaded is causing the problem by starting the phone in Safe Mode. Check if the issue occurs in this mode. If it doesn’t then it could be caused by a third party app. Find out what app this is and uninstall it.

If the problem still occurs even in Safe Mode then try wiping the cache partition of your phone from the recovery mode then check again if the problem still occurs. If it does then you will need to backup your phone data and do a factory reset.

If the above steps fail to fix the problem then it’s possible that this is already caused by a faulty display assembly. Have this checked at a service center.

S5 Screen Stops Working If Not Warm

Problem: Hi, I am having the same problem with my Galaxy S5 screen. Initially I could press the power and home buttons alternately until it came back to life. For several months I used an app designed to revive screens. Recently I realised it likes to be warm. I charge it under a pillow for insulation, I keep it in an inner breast pocket for body warmth, the problem only recurs if I let it get too cold (for instance letting it sleep when in my hand outside and it stops working, five minutes in my underwear and it’s fine again). I would buy a new screen if that’d fix it, seems like it’s not uncommon for them to fail after about 15 months. Would I be better with something like a HTC with an LCD rather than LED screen?

Solution: This looks like a hardware related issue already. You should however check if the phone software has something to do with this problem. Backup your phone data then do a factory reset. Once the reset is complete don’t install anything in your phone yet. Try to check first if the issue still occurs. If it does then you should have the phone checked at a service center. If it is found out that the display assembly needs to be replaced then you might want to consider getting a 2016 model device.

S5 Screen Flashes Green

Problem: Whenever I lock or unlock my device, the bottom half of the screen will glitch green for about a second. Even when I get a notification and it wakes my phone this problem still occurs. When my phone’s brightness is all the way down, the same problem still occurs except it is a continuous flickering of green. I can’t seem to fix it. I’ve restarted my phone several time, taken the battery out, etc…. Do you have any idea what to do?

Solution: For this particular issue you will need to check if the phone software is causing the problem by performing the troubleshooting steps listed below.

  • Check if an app you installed is causing the problem by starting the phone in Safe Mode. If the issue doesn’t occur in this mode then it could be caused by an app. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the problem still occurs even after performing the steps listed above then you should bring this phone to a service center and have it checked.

S5 Screen Is Black

Problem: Hello, My phone is on and I hear it working but my screen is black. I went through your suggestions but since the screen is black, you can not do what you suggested as you can not see anything to be able to go to settings or other places on the phone. You can not see the screen.

Solution: If the phone is unresponsive and the screen is black but you can hear notifications arrive then this is already likely to be caused by a faulty display assembly. I recommend that you bring your phone to a service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Screen Goes Blank Issue & Other Related Problems

Smartphone models that use a Super AMOLED screen tend to produce better colors compared to other screen technologies. The #Samsung #Galaxy #S5 for example uses this type of display which is why it can display vibrant and vivid colors. Having a 5.1 inch Super AMOLED display makes this phone great for various multimedia tasks. Although this phone has a great display there are instances when certain screen related issues can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 screen goes blank issue & other related problems.

samsung-galaxy-s5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Goes Blank

Problem: Hi I got my boyfriend a Samsung s5 For the past 2 weeks the screen goes blank but he can reserve calls but can’t see the screen as it’s blacked out. We have tried your methods to restart the phone but it’s not working. Have you got any ideas. He dropped. The phone last week and has a hairline crack. Any ideas would be great. My number is under neither.

Solution: The hairline crack that can be seen on the screen could be the reason why the display isn’t working anymore despite the fact that calls are coming in. To troubleshoot this problem try to check if the phone software is causing this issue by starting the phone in recovery mode. If the display works in this mode then you should do a factory reset from here. Take note that this will delete your phone data.

If the screen doesn’t work in recovery mode then it’s very likely that the display assembly of the phone needs to be replaced. I suggest that you have this checked at a service center.

S5 Screen Becomes Unresponsive

Problem: When I leave my phone for a few hours without using it the screen and buttons are unresponsive but with a solid blue light in the top left corner of the phone it has happened while just in my pocket for the day but mostly while it’s on charge overnight which in turn means my alarm doesn’t go off. It only started after I installed a different alarm clock app I can’t remember the name but I uninstalled the app but still have the problem it doesn’t happen all the time just once on a morning then maybe once in a week in the daytime when I haven’t used my phone for a few hours.

Related Problem: touch screen unresponsive every so often.  waiting 5-10-20 seconds sometimes regain responsiveness.  usually I just turn off and on again (and have to enter password each time – a pain in the butt) and when the phone comes back the screen usually works again,  Very frustrating when a call comes in and I press “pick up phone”  and my phone doesn’t answer and I lose the call.

Solution: You should try to check if another app you downloaded is causing this problem by starting the phone in Safe Mode. While the phone is working in this mode only the pre-installed apps are allowed to run while apps you downloaded are prevented from running. If the issue doesn’t occur when the phone is running in this mode then it’s possible that an app you downloaded is the culprit. Find out what app this is and uninstall it.

If the problem persists even in Safe Mode then I recommend that you backup your phone data then do a factory reset.

S5 Screen Flickering Black Screen

Problem: My phone screen has recently started flickering when I use it the first few times. Today I had a black screen when I tried use it. Took the battery out and did a soft reset. I had the same problem with the first one I had, and both of them started after I flew up to see family, I am on roaming right now, my phone company isn’t in the area.I really like the Samsung phones, but I am thinking of getting something else because of this problem I have been having.

Solution: You should first check if the phone software is causing this issue by starting the phone in recovery mode. If you can access this mode then I suggest you do a factory reset. Take note that this will erase your phone data. If the screen is still black even in recovery mode then this could already be a hardware related problem. I suggest that you have your phone checked at a service center if this is the case.

S5 Screen Is Becoming Lighter Toned

Problem: Hi there! My screen is randomly getting much lighter toned, like everything is lighter and greyer. Previously when I soft reset it helped, but unfortunately, no longer. Thanks in advance.

Solution: Try checking if the problem is caused by the phone software by doing the troubleshooting steps listed below.

  • Start the phone in Safe Mode. When your phone operates in this mode only the pre-installed apps are allowed to run. If the issue doesn’t occur in this mode then chances are an app you downloaded is causing the problem. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode.
  • Backup your phone data then do a factory reset.

If the above steps fail to fix the problem then it’s possible that this is caused by an issue with the display. I suggest that you have this checked at a service center.

S5 Flashes Flickers When Brightness Is Set To Low

Problem: My screen goes flashing and flickering when the backlight goes very low. This has been going on for a while now and I need to know what to do about it.

Solution: This has been a common issue of Super AMOLED displays. When the brightness is set to low the screen tends to flicker. One temporary fix to this is to set the brightness level to a higher level and to turn off the auto brightness switch.

You should also check if an app is causing this problem y starting the phone in Safe mode then checking if the issue occurs in this mode. If it doesn’t then it’s likely caused by a downloaded app. Find out what app this is and uninstall it.

Another way to deal with this issue is to backup your phone data then do a factory reset. Once the reset is complete try to check if the problem still occurs. If it does then you should have the phone display checked at a service center.

S5 Screen Is Black

Problem: My phone was working fine. I sat on screen a few weeks ago. Has been working fine till I had a look other day. Screen was black. Nothing at all. Phone was still on can receive calls. Makes sounds. The buttons light up but can’t see anything. Phone isn’t even 6 months old. Have been having charging problems since  as well..

Solution: The best way to check if this is a software or hardware issue is to start the phone in recovery mode. If the display works in this mode then I suggest you do a factory reset. Take note that this will erase your phone data. If the screen doesn’t work in this mode then it’s possible that the display assembly is damaged. I recommend that you have this checked at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Screen Unresponsive To Touch Issue & Other Display Related Problems

The #Samsung #Galaxy #S5 is one of the former flagship models of the South Korean giant that sports an excellent display. At 5.1 inches and having a resolution of 1080 x 1920 pixels, picture quality on the screen is quite good. For this latest installment of our troubleshooting series we will tackle the display related issues that our readers are facing. More specifically we will tackle the Galaxy S5 screen unresponsive to touch issue & other display related problems.  We have gathered several issues of this nature that have been sent to us lately and have addressed them below.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Unresponsive To Touch

Problem: The screen on my S5 is totally frozen. It is completely unresponsive to touch in any way. This has happened before and usually just a simple battery break would do the trick, or sometimes I would have to take out the SIM card as well. Now nothing is working. Everything else about the phone seems to be working fine. It will notify me when texts come in and when I get emails etc. except I can’t see them because my phone is locked. It was recommended to me that I do a hard reboot. I did, but to no avail, the screen is still unresponsive.

Solution: The problem could be caused by a faulty digitizer. Since you already performed a factory reset which failed to resolve the issue then it’s very likely that this could already be a hardware problem. I suggest you bring your phone to a service center and have it checked.

S5 Screen Goes Black

Problem: My phone goes black and will not turn back on unless I take out the battery and it has glitches on me before and I’ve tried updating it but it says I have no system updates… I don’t want to go through Verizon because they are rude… But i would like help

Solution: Since you mentioned that the issue temporarily gets resolved by taking out the battery then it’s very likely that this is caused by issues with the phone software. Listed below are the recommended troubleshooting steps that you need to do in cases such as this. Move to the next step if the current step you performed fails to resolve the problem.

  • Wipe the cache partition of your phone from the recovery mode. This deletes the phone’s temporary data which if corrupt can cause this problem. Restart your phone then check if the issue still occurs.
  • Backup your phone data then do a factory reset.

S5 Flashes Yellow Then Go Blank

Problem: Occasionally (about 50% of the time) when I turn the screen on, the screen will flash yellow, and go blank. Sometimes it will return to normal after pressing the power button a few times, and other times, I have to take out the battery to get the phone to restart. I haven’t downloaded any new apps in the past month or so, and the yellow flash just started happening the other day.

Solution: There are many ways to attack this issue. You can start by checking if an app is causing the problem by starting your phone in Safe Mode. In this mode only the preinstalled apps are allowed to run while apps you downloaded are disabled. You need to observe if the issue occurs in this mode. If it doesn’t then it could be caused by an app installed in your phone. Find out what app this is and uninstall it.

Another factor that can cause this problem is some form of corrupt temporary data in the device. To check if this is the case you need to start the phone in recovery mode then wipe its cache partition. This action takes out the temporary data of the phone.

One last troubleshooting step that you should consider is a factory reset. Take note that this will delete your phone data so make sure to have a backup copy of your phone data before doing this.

If the above steps fail to resolve the issue then this could already be a hardware related issue. I suggest you bring your phone to an authorized service center if this is the case.

S5 Screen Turns Black After Firmware Update

Problem: I recently updated my firmware to the latest version and since then my screen keeps on flickering and sometimes the phone keeps hanging and then restarts itself. Your help will be very welcome. Thanks   

Solution: Is this the official firmware which you got from the official channel? If it is then I suggest you backup your phone data then do a factory reset. This will delete the old software data which could still be in your phone and is causing the problem. Once the reset is done do not install anything in your phone just yet. You should first check if the issue still occurs. If it does then you should consider downgrading your phone back to the previous firmware version. To do this you will need to flash the previous firmware to your device. Instructions on how to do this can be found at several of the popular Android forums online.

S5 Swipe Not Working After Phone Got Wet

Problem: After dropping my phone in the toilet and drying it the phone is turning on and the screen is fine but won’t allow me to swipe or touch it

Solution: It looks like the digitizer may be damaged by the water. Try starting your phone in recovery mode then see if you can do a factory from here. Take note that this will delete your phone data so make sure to only do this if you have a backup copy.

If you are unable to perform a factory reset then this is already a hardware issue. I suggest you bring your phone to a service center and have it checked.

S5 Screen Is Black

Problem: I had the galaxy s5 for only 2months new, at first the scream would just turn black, now it stays black all other buttons work and the light on them by the screen remains black.

Related Problem: Screen remains black. I can hear when the phone rings or someone leaves a message but I cannot access as screen black. Thank you, would appreciate some advice.

Solution: What you can do in this case is to start the phone in recovery mode. This is a separate environment from the main operating system. If you are able to access this mode then it’s very likely that a glitch in the phone software is causing the problem. I recommend you do a factory reset in this mode.

If you are unable to access the recovery mode then the display of the phone could already be damaged. Bring your phone to an authorized service center then have it checked if this is the case.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

 

Samsung Galaxy S5 Screen Is Unresponsive Issue & Other Related Problems

The Super AMOLED display of the #Samsung #Galaxy #S5 is considered as one of the best in a mobile device. It has a size of 5.1 inches and has a resolution of 1080 x 1920 pixels at 432 ppi. Needless to say, images on the screen appear vivid and lifelike. While the display of this phone is expected to work without any problems there are however instances when some issue can occur. This is what we will tackle today as we aim to resolve the Galaxy S5 screen is unresponsive issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Is Unresponsive

Problem: I got my phone yesterday and today for no reason the screen is unresponsive. The phone turns on and I can unlock it using the thumb scanner but it wont let me press anything after that.

Solution: It appears that the problem is caused by a software issue. To troubleshoot this issue try wiping the cache partition of your phone first from the recovery mode. This deletes the temporary data of the phone system and usually helps in this case.

Another factor that could cause this problem is a recent app that you installed in your phone. To check if this is the case you should start your device in Safe Mode. Check if the screen is now responsive. It the issue disappears then it’s possible that it could be caused by an app you downloaded. Find out what app this is and uninstall it.

One last troubleshooting step that you should consider if the issue persists is a factory reset. This reverts the phone back to its original condition when it was new. Just make sure to backup your phone data before doing this.

If the above troubleshooting steps fail then I suggest you bring your phone back to where you bought it and have it replaced ( if the warranty applies) or you should bring your phone to an authorized service center and have it checked.

S5 Black Screen After Phone Dropped

Problem: I dropped my phone last night and now the screen is not responding at all it’s just all black it turns on tho because my alarm was going off this morning?!?! Thank you jane.

Solution: Here’s how to check if the problem i hardware or software related. Try to start your phone in recovery mode. This is a separate environment from the main operating system that allows you to run commands on the phone. If the screen is not black in this mode then the problem could be caused by the main phone software. If this is the case then I would suggest that you do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy first.

In case the screen is still black in the recovery mode then the problem could already be caused by a damaged display. I would suggest that you bring your phone to an authorized service center and have it checked. It’s possible that you will need to have the screen replaced.

S5 Bottom Half Of Screen Flickers

Problem: The bottom half of my screen flickers but when i lock my phone for 30 min or so it’ll go away but every now and then it will come back.

Solution: Try to see if this issue is caused by a low screen brightness level by increasing the brightness of your phone. If the issue occurs even in maximum brightness then perform the following troubleshooting steps listed below.

  • Wipe the cache partition of your phone. Sometimes, a form of corrupt temporary data can cause this issue. Getting rid of this data is one way of fixing the problem.
  • Start your phone in Safe Mode then check if the issue still occurs. If it doesn’t then it could be caused by an app you downloaded. Find out what app this is and uninstall it.
  • Do a factory reset. This will revert your phone software back to its original condition. Take note that you need to backup your phone data before doing this.

If the issue still occurs at this point then you should have your phone  checked at an authorized service center as this could already by a hardware related problem.

S5 Screen Is Black

Problem: I smashed my screen a couple of weeks ago and everything was fine until today I was using it and then parts of the screen just went black and I could just see the top and then after I used it the whole screen went black I tried taking the battery and sim out but none of it works and I can still hear the phone being on as I hear texts come through and when I press buttons.

Solution: It appears that the display has now become physically damaged. As far as troubleshooting goes, what you can do right now is to check the condition of the phone when it starts in recovery  mode. If by a slim chance the screen works normally in recovery mode then the problem could be caused by the phone software. I suggest you do a factory reset in this mode. Take note though that this will delete your phone data so make sure to have a backup copy before doing this.

If the screen is still black in recovery mode or if you are unable to access the recovery mode then chances are this issue is already caused by a damaged display. I suggest you bring your phone to an authorized service center and have it checked. It’s very likely that you will have to replace the whole display assembly of your phone.

S5 Soaked In Ocean For 45 Minutes Does Not Turn On

Problem: My Samsung s5 was soaked on the ocean for almost 45 minutes, the battery was drained. After 4 hours I think I tried to charge my phone and opened it, and yes it did opened but the screen was not functioning, so I decided to turn if off, when I tried to open it again, it stopped and just kept on vibrating when I’m trying to reboot it.. Visit a technician and he found out that the LCD was full of rust, I can’t open my phone now but it’s still vibrating..Please help

Solution: The presence of rust inside the phone is an indication that water has entered the device. This means that the phone could be water damaged which is the reason why it won’t turn on. If this is the case I suggest you bring your phone to an authorized service center and have it checked. Each component will have to be tested in this case and the one that is not working will have to be replaced.

S5 Screen Black After charging Port Replacement

Problem: I changed the charging port on my phone but when I turned my phone on right after the screen was black. Can you please help me with this? Thank you

Solution: Try to check if the cable wire that connects the phone display to the board is connected properly. You should also verify that the charging port is properly attached to the phone. If you are unable to find any problem then try to return the original charging port and see if the screen works with it.

S5 Flickers At Dimmest Setting

Problem: I bought a refurbished s5 (still not cheap) and when it is on the dimmest setting, the screen flickers. I am worried this is a sign the screen is going out and I can still exchange it for a few more weeks. So if you think this flickering is a problem I will exchange it. It does not flicker on anything but the dimmest setting.

Solution: Because this phone uses a Super AMOLED display there is a high possibility that it will flicker in low brightness settings. This happens because as you reduce the brightness of the device each pixel of the screen will get a reduced current. The reduction of the current will cause the display to flicker.

You can however try to check if this issue is caused by a problem with the phone software by doing a factory reset ( make sure to backup your phone data first). If after the reset the issue still occurs and it bothers you then you can have the phone replaced. Make sure to check if the flickering issue occurs with the new device.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Display Will Not Turn On Issue & Other Related Problems

If you ask anyone why they are using a Galaxy device then the answer would most probably be mostly due to its display. The flagship devices of #Samsung uses a Super AMOLED display which is superior in color reproduction. This display is also used in the #Galaxy #S5. Speaking of this model, this is what we will be discussing today. Several of our readers have sent us the issues that they have with the display of this phone. While the issues only occur in a small number of the total number of S5 models released in the market we aim to resolve these problems. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 display will not turn on issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S5 Display Will Not Turn On

Problem: suddenly the display will not turn on after it goes to sleep. I can get it to work by clicking the power button (not turning the phone off and on). basically I am just waking the unit up so I can use it.. however the display will just blink and stay blank.. if I tap the screen I can hear that I am opening whatever should be on the screen but cannot see what it is. after playing with the power button I can get the screen to light up and the phone works great once the screen it lit. but once it goes to sleep again after not using it for a while then I have to repeat the steps to get it to come on again.

Solution: Several other owners of this device have also experienced this same problem. Most of them attribute the problem to be caused by the phone software. This is good since if it is a software problem then it can easily be resolved on your end.

The first thing you will want to do is to make sure that your phone is running on the latest software version. If your phone is still running on KitKat then I suggest you get the latest Lollipop update.

Once you have made sure that your phone is running on the latest software update the next thing to do is to wipe the cache partition of your phone from the recovery mode. This deletes the temporary data stored in your phone that could be causing this issue. Restart the phone then check if the issue still occurs.

One other factor that you should also look into is the possibility that an app you installed in your phone is causing the problem. To check if this is the case you need to start the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. If the problem does not occur in this mode then it is most likely caused by an app. Find out what app this is and uninstall it.

Finally, if the above troubleshooting steps fail then I suggest you backup your phone data and do a factory reset.

S5 Bottom Half Of Screen Is Blinking

Problem: The bottom half of the screen is blinking. It does it right before the screen turns off after using the phone. AT&T has been trying to update but the update fails. I even did a soft start and ran it in safe mode and it’s still glitchy.

Solution: Try starting your phone in recovery mode and see if the screen still blinks. If it does then this could be a hardware related problem in which case you need to bring the phone to an authorized service center and have it checked. There’s a possibility that the display will need to be replaced.

If the blinking does not occur in recovery mode then I suggest you backup your phone data then do a factory reset. If the reset fails to resolve the problem then maybe a software update will help. If the phone does not update through the official channels then you should consider flashing the device with an updated firmware file. Instructions on how to perform this procedure can be found at several of the Android forums online.

S5 Screen Is Black

Problem: The screen is just black. The LED notifications still light up, and the screen recognizes that I’m touching it, but the screen display will not turn on. I’ve had this phone barely over a year, and has no water damage, and has not been dropped many times. I had left it on my bed for an hour (after having used it to check Facebook, etc.) then came back later and it just didn’t work at all. I tried doing recovery mode but can’t see if that works either. Extremely frustrating.

Solution: Try taking out the phone battery and microSD card ( if you have one installed) then press and hold the power button for at least a minute. This will discharge the phone circuit and clear its RAM. If the problem is caused by some form of corrupt temporary data then this procedure should do the trick. Reinsert just the battery then turn on your phone. If it is still a black screen then verify again if you are able to access the recovery mode. If you are able to access this mode then I suggest you do a factory reset. Take note that your phone data will be completely deleted so make sure you have a backup copy. If you are unable to access the recovery mode then this could already be a hardware related problem. Have your phone checked at an authorized service center.

S5 Display Turn On And Off When Charging

Problem: When charging of the phone is complete the screen turns on for about 10 to 15 seconds and then off for approximately the same period of time. This behavior repeats until I unplug the charger and has been occurring since I purchased the phone. Clearly, I want to turn it off. I am using the factory provided charger and cable, Smart Stay is off, Daydream is off, Stay awake is unchecked, and Charging LED being on or off has no effect. FYI. The Android Version on my phone is 5.0 (Lollipop and API level are not specified).

Solution: What you should do first in this case is to check if the problem has anything to do with the charger and its related components. Try using a different charger and charging cord when charging the device. You should also clean the charging port of your phone using a can of compressed air or cotton bud dipped in alcohol. If the issue still occurs after this then it’s time to check the phone software. Sometimes an app that is aggressively running in the background can cause this issue. To check if this is the case you need to start your phone in Safe Mode. If the problem does not occur in this mode then it’s most likely caused by an app. Find out what app this is and uninstall it.

One last software troubleshooting that you can do is to backup your phone data and do a factory reset. After the reset do not install anything in your phone but instead check first if the issue still occurs.

S5 Bottom Half Of Screen Flickers

Problem: Everytime I press the power button, the bottom half of my screen flickers green for some odd reasons. It has been happening for a couple weeks now and I’ve been trying to ignore it but it is bothering, it happens when I turn on screen at times as well. Any ideas on how to fix it ? I went to a local, who repairs phones and computers and he said it’ll be nearly 200 dollars to fix, and with that money I can go buy another phone but Samsung is my favorite cell phone company so I’m hoping this would eventually go away

Solution: You can try to check if the problem is software related by backing up your phone data and doing a factory reset. Once the reset is complete immediately check if the issue still occurs.If it does then the problem could be caused by a faulty display. If this is the case then you can either have the display replaced or just get a new phone.

S5 Screen Not Responsive

Problem: Hi there,  my Samsung s5 screen is not responsive. When I turn it on the screen shows lots of coloured pixels and can hear it booting up but then the screen goes blank and it becomes non responsive. Have tried to taking the battery out, hold power button down for a couple of minutes but same problem.  Have also tried to reboot by holding all three button which has now left the on with coloured pixels. Any help would be greatly appreciated.

Solution: Same as the issue which we tacked above, the first thing that you need to do is to perform a factory reset from the recovery mode. Take note that this will delete your phone data.  If you are unable to access the recovery mode then the problem could be caused by a defective display. Have this checked at an authorized service center.

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Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Black Screen Issue & Other Related Problems

What sets Samsung smartphones apart from its competitors is its use of a Super AMOLED display on its premium models. This kind of display offers one of the best resolutions available making it great for viewing multimedia content. The #Samsung Galaxy #S5 for example uses this type of display which gives it an advantage over competing models

Samsung Galaxy S5

There are however instances when the display of the phone does not work properly. Several of our readers have been sending us the issue they are experiencing with the screen of this device going black, flickering, or not displaying the correct colors.

In this latest installment of our troubleshooting series we will tackle the Galaxy S5 black screen issue and other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

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S5 Black Screen Issue After Water Damage

Problem: Hello, My Samsung S5 has been water damaged. I stored the phone in rice for over two weeks and when I put the battery back in, the phone will turn on, make notification noises, and the notification light works. The screen however, remains black. I am trying to backup the photos from my phone onto to Windows 7 laptop. The laptop recognizes when my phone is plugged in via usb, however it says that there are no photos on the device. Is this a pc issue or a phone issue? and is there anyway to fix my phone screen? Thanks!

Solution: Have you browsed the different folders in your phone and checked if the photos are present? If you can’t find the photos then I suggest you download the Smart Switch software from the Samsung website and use this to check for any photo stored in your device. Once the photos are available you can use this software to make a backup copy.

Regarding the issue with your phone display it already appears that it got damaged when your phone got wet. You will need to replace this with a new one. I suggest you bring your phone to an authorized service center and have it  checked if it can still be repaired or if it has to be replaced.

S5 Black Screen Issue

Problem: One day phone randomly rebooted during a call.  This happened once more during a subsequent call.  After this time, my phone screen had a purple tint and was much dimmer/darker than usual.  So much so that when I turn my screen brightness down below about 10% my screen is black.  Use to run it at about 50% and since this problem I am at about 100% to get to approximately the same level I am used to.  Also when I do turn brightness up, purplish tint seems to lessen.  Played with screen settings to no avail.  Did soft reset and eventually a whole system reset which didn’t work.  Then one day problem went away on its own (could tell by the extra bright screen).  After about 3 weeks problem has reoccurred just like last time.  Other than screen, the random reboots are happening about once every 3 or 4 days and their seems to be more of a lag when using apps or flipping between screens.  Any help would be appreciated.

Solution: It appears that your phone has two separate issue. One is the random reboot issue and the other is the black screen issue. To begin the troubleshooting we will have to deal with the random reboot issue first.

In most cases where the phone reboots on its own the main cause is usually bad data or a corrupt software. If your phone has a microSD card installed then take this out first. If this card is corrupt it makes it difficult for the phone to access data stored in it and can cause the reboot problem.

Wipe the cache partition of your phone then observe if the reboot still occurs. If it does then backup your phone data and do a factory reset.

Moving on to the second issue, the factory reset done previously will resolve the black screen issue as long as it is caused by a software problem. If the issue still persists at this point then this may already be a hardware related problem. The connection between the display and the phone board may be loose or the display itself may already be defective. Either way, you have to bring your phone to an authorized service center and have it checked.

S5 Black Area On Screen

Problem: Hi, well my phone had started having this black area on the edge of the screen. At first I thought it was just a glitch for a few seconds. However after 2 days past by it go worse and the screen had these grey lines across it. Take into consideration that i’m only 14 and I do not wanna tell my parents about this problem. Anyway this happened when I was at school playing basketball for HPE (it’s a subject) and it was very hot outside. So i got back to play on my phone only to find out that part of my screen was black! Please HELP! Thanks for taking your time to read this and please respond as soon as you can.

Solution: Does your phone have a case installed? If it has then try removing the case as it may be pressing to hard on the display causing the black area to appear.

If your phone does not have any case installed then I suggest you proceed in checking if this problem is  caused by a glitch in the phone software. To do this you have to backup your phone data then do a factory reset.

If the factory reset fails to resolve the problem then this may already be a hardware related issue. The phone display may have been damaged by the heat. I suggest you bring your phone to an authorized service center and have the phone display checked. This display may either be repaired or replaced.

S5 Screen Flickers

Problem: Screen flickers at low brightness. I did factory reset, lost about 1/3 of what I thought I had backed up, picked up new irritants that I can’t solve (like a constant notice that Gallery has a sign-in request at 12:33 PM that I can’t make go away) and after all that hassle, my phone still flickers at low brightness. And if I try to ignore it, the screen goes berserk with flickering.

Solution: Several owners of this model have also been complaining about this screen flickering issue when the brightness is set to low. In most cases this is caused by a software issue while in other cases it is the hardware that’s causing the problem.

Before doing any troubleshooting make sure your phone is running on the latest software version. Sometimes an update to the phone software can eliminate this type of issue.

Start by wiping the cache partition of your phone then check if the issue still persists. If it does then I suggest you backup your phone data then do a factory reset using the phone hardware keys.

Once the factory reset is complete check if the problem still persists.

If you are still experiencing the same problem then this may already be a hardware related issue.

S5 Screen Stopped Working

Problem: Hi, My screened stopped working. The blue light still flashes so I know that the phone itself is not dead. I took it to a repair shop and the repairman said that there was a tiny stress fracture. I’m not sure how this is possible, though, because I keep my phone in a protective case and in a separate compartment in my purse. I’ve didn’t drop it, and the screen protector wasn’t  broken. I upgraded my phone January 2015, and have a year warranty on it. Thanks

Solution: It’s very likely that the display of your phone is damaged already if the tech inspected it. You could however check further if this is really the case by eliminating any software problems that may be causing this issue.

Connect your phone to a computer running on Smart Switch. Backup your phone data then restore your phone software.

If after the restore process the issue still persists then the display may already be damaged.

S5 Screen Is Black

Problem: The blue light comes on. I see the two buttons on bottom of screen to either side of home button.  Other than that the screen is black. Hear some noises but that’s it.  I tried some of the troubleshooting steps you listed but nothing working yet.  Thank you for any help you can provide

Solution: If the troubleshooting steps we provided for this type of issue fails to resolve the problem then this may already be a hardware issue possibly caused by a defective display. I suggest you bring your phone to an authorized service center and have it checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.