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S5 Screen Flickers Then Goes Black

Samsung Galaxy S5 Screen Flickers Yellow Issue & Other Related Problems

The #Samsung #Galaxy #S5 is one of the Android smartphones in the market that uses a Super AMOLED screen display. The benefits of this display type is that it delivers a more detailed and clearer image on the screen as well as having a better color reproduction. It also has wider viewing angles compared to regular LCD screens. While this type of display is excellent to use there are instances when issues can occur. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 screen flickers yellow issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Flickers Yellow

Problem: I have Samsung Galaxy S5 and I have never had problems with it until maybe 2 months ago. As I’ve looked before on the forums and got some answer, it never worked so I’ll describe it here. When set at the lowest brightness setting, the ENTIRE screen flickers green and yellow lines. Along with this, when I try to unlock my phone, the screen flickers yellow then goes back to black, but if I touch the screen, I can still try to put in my pass code because it vibrates under my touch. It takes a long time and a few tries of locking the phone and then unlocking it again to try to get it to turn on and show me the actual screen. No clue how to fix this, and I don’t know if I have a warranty on my phone. I got it at Walmart and have had it since December 2015.

Solution: While Super AMOLED displays are great at reproducing colors there are instances when certain flickering issues can occur especially when the display is set at a minimum brightness level. This is most likely caused by the difference in voltage levels that arrives at each pixel of the display. Sometimes though the phone software is causing this problem.

For this issue that you are experiencing in your device try to perform the following troubleshooting steps listed below.

The first thing that you should do in this case is to start the phone fresh. This way you can verify if an app you installed is causing the issue or if a glitch in the phone software is responsible. Backup your phone data then do a factory reset. Once the reset is done do not install anything in your phone yet. Try to check first if the issue still occurs.

If the screen still flickers try turning off the auto brightness feature then set the brightness level to maximum.

If the screen still flickers or if it is unresponsive then you need to have this checked at a service center as the issue could be caused by the display itself.

S5 Screen Flickers Then Goes Black

Problem: My Samsung Galaxy S5 has just started flickering when I press the power button to turn the screen on. After a few minutes of being off, the screen will flicker then go black. It will continue doing this for a few times, then the screen will come on just fine. But after a few minutes of being off again, it will flicker and go black again.

Solution: The first thing you need to do to in this case is to check if an app installed in your phone is causing the problem by starting the phone in Safe Mode. While the phone is operating in this mode only the pre-installed apps are allowed to run while apps you downloaded are prevented from running. Check if the phone flickers in this mode. If it does then there’s a possibility that a third party app is causing the problem. Find out what app this is and uninstall it.

In case the issue occurs even in Safe Mode then the next step is to wipe the cache partition of your phone from the recovery mode. This will delete the temporary system data which if corrupt can cause this problem.

One last troubleshooting step you should consider is a factory reset. Make sure to backup your phone data before doing the reset. Once the reset is complete do not install anything in your phone yet. Try to check first if the issue still occurs.

If the above steps fail to fix the problem then you should have your phone checked at a service center.

S5 Flickers Yellowish Green

Problem: Sorry to bother you but I have a Galaxy S5 and everytime I’m on it the screen goes down and then it starts blinking on and off and then the screen turns yellowish green. I did remove the battery and then put the battery back in and it still doing the same thing is it something in this type of model phone go through or is it like a technical issue I need to deal with Sprint

Solution: For this issue you need to follow the same troubleshooting steps that we have suggested above. Try starting the phone in Safe Mode then check if it occurs. If it does then wipe the cache partition of your phone then follow this up by a factory reset if wiping the cache partition doesn’t work.

If the above steps doesn’t resolve the problem then you should bring your phone to a service center and have it checked.

S5 Green Lines Across The Screen

Problem: My s5 suddenly began showing green lines across the screen one day. I had done nothing to it prior to it doing that. Now it takes me forever to get the screen to show. It either remains black and the bottom buttons turn on or it flashes green lines and goes black. It has been doing this for almost a week and it is driving me crazy. I have tried a factory reset, soft reset and starting it in safe mode. I have no idea what else to do. It’s either black or glitching green lines. I need my phone. Please help! It’s only 6 months old.

Solution: This is most likely caused by a defective display. Have this checked at a service center. You probably will need to have the display replaced.

S5 Black Screen After Phone Dropped

Problem: Hi, I’ve been having problems with my phone that are getting me worried. 2 days ago i’ve dropped my phone on the screen on the flat ground. It only started acting up yesterday (1 day after the drop) when i try switching on my phone the screen stays black and the back and recent apps buttons switch on only. When i power it on the samsung logo etc shows very faintly and it shows as if it’s red. I have tried everything but nothing works. I am scared that if i repair it will cost me as much as a new one. Please help me i really need your help.  Thanks for your patience and assistance

Solution: It’s very likely that this issue is caused by the drop. You can however check if the phone software is causing this issue by starting the phone in recovery mode. If the screen works in this mode then I recommend that you do a factory reset. If the screen doesn’t work in this mode then the problem is most likely caused by a damaged display. I recommend that you have this checked at a service center.

S5 Not Booting Up

Problem: My phone not booting up.. It stucks on Samsung logo itself. Even I tried to soft reset and tried to run the device in recovery mode by using your method but I’m unable to get the recovery mode also.. The screen just flickers for milli seconds and boooom… And black screen appears.. Not even able to hard reset. But when I press Volume down  home key power button I get the custom rom window which I don’t really know…. Please I need the solution.

Solution: It’s possible that the phone software is corrupt. I recommend that you manually flash the phone with its stock firmware file. While this will erase everything in your device ( you will lose your data) there’s a possibility that it will fix this issue. Instructions on how to flash your phone can be found at several of the popular Android forums online.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

 

Samsung Galaxy S5 Screen Won’t Turn On Issue & Other Related Problems

The #Samsung #Galaxy #S5 is one of the smartphone models available in the market that makes use of a Super AMOLED display. This type of display technology allows for images to appear vibrant on the screen since it can process a wide range of colours. It also uses a significantly lower power than a regular LCD screen making it ideal to be used in mobile devices. Although this phone has an excellent display there are still instances when screen related issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 screen won’t turn on issue & other related problems.

screen

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Won’t Turn On

Problem: I have a Samsung Galaxy 5 and the screen wont come on. Sometimes it does and then when I press the home button it won’t come on or even when I press the power button. Both bottom buttons light up and I can hear the phone working its just the screen. I have done a factory reset but nothing changed. Thanks

Solution: If a factory reset doesn’t fix this issue then it’s very likely that this is a hardware related problem. The possible causes are as follows.

  • The screen could be damaged.
  • The connection between the screen and the phone’s motherboard has become loose.

For this type of issue I recommend that you bring your phone to a service center and have it checked.

S5 Screen Needs To Be Heated To Turn On

Problem: My Son’s Samsung galaxy S5 screen started having trouble after he wiping some chocolate front the power button side of the mobile. After a week the screen had to be heated up, by hand or some heat source (hair dryer etc.) and then the screen would comes on until it went to sleep again. Where it would sometime comes on using the power button and sometimes the heat would have to be repeated. Have you come up against anything like this, for it’s a bit of pain in the rear end? Any advice or questions would be appreciated.  Thks.

Solution: It’s very likely that the problem hardware related possibly due to the chocolate entering the phone. The phone has to be opened and inspected at a service center to get to know what component is failing.

S5 Flashing Screen On Low Light

Problem: Hi, I have had a Samsung S5 for a little over a year with no problems until recently. I’ve read troubleshooting guides and have had short-lived success in rectifying the green/yellow flicker when the unlock screen pops up. Wiping the cache in recovery mode solves the problem but after using chrome it seems to start up again. I updated Chrome in the play store, in hopes this would somehow help and now I’m experiencing a flashing screen on low-light display (when battery is less than 5%) also. Chrome might be a red-herring here but it’s the only app I use before the issue starts again. Any recommendations on solving this issue would be appreciated. Thanks for your time.

Solution: Try checking if the issue occurs at less than 5% battery level when the charger is connected to the phone. If it doesn’t occur then the issue could be caused by the battery not being able to supply a stable power to the display making it flash. You can try increasing the brightness level or replace the battery to fix this issue.

If the problem occurs even with a charger connected to the phone then do the following troubleshooting steps listed below.

  • Try to check first if a third party app installed in your phone is causing the problem. Start the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run. If the issue does not occur in this mode then it could be caused by a third party app. Find out what app this is and uninstall it.
  • Wipe the cache partition of your phone from the recovery mode then check if the issue still occurs.
  • Backup your phone data then do a factory reset. Check if the issue still occurs.

If the above steps fail to fix the problem then have your phone checked at a service center as this might be a hardware related issue.

S5 Stuck In Black Screen

Problem: my phone is stuck on a black screen, I have tried multiple times to reset my phone. The battery is charged and all the sounds and lights work. The display just remains black the whole time. This has happened before but would return to normal after a few hours, but this time it has been stuck black for 24 hours.

Solution: It’s either the display is damaged or the connection between the display and the phone’s motherboard is loose. To troubleshoot this problem try starting the phone in recovery mode. If the screen works in this mode then you should do a factory reset from here. Take note that this will delete your phone data. If the screen doesn’t work in this mode then I suggest you bring your phone to a service center and have it checked.

S5 Screen Flickers Then Goes Black

Problem: I charge my phone overnight with the factory supplied charger. When I go to use my phone in the morning, all of the functions work (notifications, lights, alarm, etc.) But my screen flickers briefly then goes to black. It does this anytime I hit the lock or home button. It usually does this until the power is drained to 95% or less. After that, it works perfect the rest of the day. Suggestions?

Solution: The first thing that you should do in this case is to verify if the phone software is causing this issue. To do this you should backup your phone software then do a factory reset. Once the reset is complete do not install anything in your phone yet. Try to check first if the issue still occurs.

If it does then the problem could be caused by a defective display. I recommend that you have this checked at a service center.

S5 Screen Flashes Darkly Then Shuts Off

Problem: My Samsung Galaxy S5 flashes darkly for an instant when it shuts off. The screen was flashing when in low light but I fixed that by adjusting brightness. Now the issue is when I press power the screen flickers uncomfortably and I can see like a posterized (reverse image) of my screen darkly. Then it is black. And with repeated presses of the power button, the phone will light up normally. The problem is intermittent and just manifested itself today and after I adjusted the brightness setting to correct the low light flickering. I have powered down twice. I have not done a factory reset.

Solution: Try checking first if an app installed in your phone is causing the problem by starting the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run. Check if the issue occurs. If it doesn’t then it could be caused by an app. Find out what app this is then uninstall it. If the problem occurs even in Safe Mode then I suggest that you do a factory reset. This will erase your phone data so make sure to make a backup copy first.

S5 Screen Is Rolling Up

Problem: Hi i have a Samsung S5 active screen is only scrolling up like it’s crazy cant use phone we reset phone to factory settings but same problem any advice on it to resolve this problem

Solution: It’s possible that the display is damaged and needs to be replaced. For this issue I recommend that you bring the phone to a service center and have it checked.

S5 Screen Has Turqouise Line

Problem: When I turn on the device a turquoise line shows up on the left hand side of the screen and this stays on the screen throughout my phone being switched on. It even shows up when the device is about to fully power off.

Solution: Try checking if the same line appears when your phone is started in recovery mode. If it isn’t showing in recovery mode then this might be caused by a software glitch. Try doing a factory reset to fix this issue. Take note that you should backup your phone data before doing the reset. If the issue occurs even in recovery mode then it’s possible that the display is damaged. I suggest that you have this checked at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Troubleshooting Samsung Galaxy S5 Screen Flickers Issue & Other Related Problems

Welcome to another part of our troubleshooting series where we help our readers resolve the issues that they have with their #Samsung Galaxy #S5. In this latest installment of the series we will tackle the Galaxy S5 screen flickers issue & other related problems. This issue is characterized by the screen flickering especially if the brightness level is low. We will also tackle the issue where the screen of the phone just goes black. We have gathered several issues of this nature and have provided the best possible troubleshooting steps below.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Screen Flickers

Problem: Hello, My screen’s phone flickers, but not in the way most people here describe. When there are two contrasting colors one next to each other, the pixels start shaking following that line. For example if there’s white text in a dark background, it becomes hard to read the shaky letters. It improves a little if the image is fixed, but if I zoom in for example, it goes a little crazy for a few seconds. It goes away if the colors are similar. It happens with every brightness setting, but less if it’s darker. It happens all over the screen, but not at the same time, I mean, only a spot of pixels will shake at a time. It happened for the first time the day I received my device. I turned it off and back on and it went away for a month, but now it happened again and it isn’t going away. Any tips would be greatly appreciated and thanks for your time!!

Solution: It looks like this problem is caused by the phone display. Try checking first if this is caused by a software issue by backing up your phone data then doing a factory reset. Once the reset is done do not update the software or app yet. Instead, proceed with checking if the issue still occurs. If the problem still persists then I think the display may be faulty or loose. I suggest you bring your phone to an authorized service center and have it checked.

S5 Screen Flickers Then Goes Black

Problem: When I press the power button to turn my screen on. It flickers and goes blank. I know my screen is on because the back button lights up and I can capture a glimpse of my lock screen before it goes black. I know it’s not a software issue, I believe it is hardware issue. Is there anyway I can fix this problem. Without spending a 100 dollars fixing it.

Solution: You should first verify if the issue is indeed not caused by your phone software by starting your phone in recovery mode. If you can access the recovery mode then I suggest you immediately do a factory reset. Take note that this will delete your phone data.

If the screen is still black even in recovery mode then this is most likely a hardware problem already. Several tests have to be done on the components of the phone to determine which part is failing. The best way to proceed in this case is to bring your phone to an authorized service center.

S5 Screen Goes Black

Problem: When booting phone up I am able to see the Samsung galaxy screen and the Verizon screen but once it fully boot my screen goes black. The screen is still active through this and my soft keys on the bottom still light up. The same happens when I turn phone off…I can see the “title” screens.  I have tried all of the safe mode reboots and even completely factory reset the phone and I’m still having the same problem. If I leave the phone powered in and let it sit for a while the screen light up for maybe 30 -40 seconds but then goes black again!

Solution: When trying to turn on your phone and the screen goes black have you tried checking if it is getting any notifications such as phone calls or text messages? If it still gets notification then the issue could be with the phone display. If no notification arrive then the issue could be with the board. Try to check if the issue still occurs with the SIM and microSD card removed. If the problem still persists then  I suggest you bring your phone to an authorized service center and have it checked.

S5 Screen Freezes Then Goes Black

Problem: Yesterday everything was working fine until last night. My screen froze and went black and stayed black until I removed the battery. The buttons on the boom stayed lit up for a little while then they shut off too. Now when I restart it by taking the battery out, it will start like normal for a few minutes, then the screen will freeze on whatever I’m on,then go black.

Solution: There’s a possibility that this problem could be caused by an issue with the phone software. If you can backup your phone data then do it first. Next, start your phone in recovery mode then do a factory reset. Take note that this will delete the data stored in your phone.

If the phone can’t access the recovery mode or if doing a factory reset does not resolve the problem then I suggest you bring your phone to an authorized service center and have it checked.

S5 Screen Does Not Wake After Software Update

Problem: Hello, I recently updated my phone within the last couple of weeks. Since the update I’ve noticed the when I click the “home” button on the front of my phone to wake it up so I can use it, it doesn’t always let my phone become available to use. It flashes up like it’s going to work then it goes back black screen. I’ve also used the power button to get my screen to show up and same problem. I would do both those methods to try to get my screen to show up but it takes multiple clicks and a few minutes to get my screen up and going. I haven’t even had my phone for a year. I have a life proof case, so no drastic drops, etc to it. I’ve taken the battery out and restarted my phone still encountering the problem. I’d appreciate your help.

Solution: The problem is most likely caused by conflicts in the phone data brought about by the software update. What usually happens in this case is that data from the old software version is not completely removed during the update. This old data then causes a conflict with the new software resulting in this issue. I suggest you backup your phone data then do a factory reset to resolve this problem.

S5 Flickers At Low Brightness

Problem: Whenever i make my brightness to zero, my screen starts flickering. Half of my screen flickers and sometimes whenever i tap the power button a green light appears on the bottom of the screen. If my phone is not on the lowest brightness, flickering does not occur. Please help. I tried rebooting and clearing the cache.

Solution: This screen flickering issue is common on devices with a Super AMOLED screen especially at low brightness settings. You could try starting your phone in Safe Mode to check if a third party app installed in your phone is causing this problem. Once your phone is in Safe Mode try to lower its brightness. If the screen does not flicker then the problem is most likely caused by an app. Find out what app this is and uninstall it. If the screen still flickers then I suggest you backup your phone data the do a factory reset.

If the screen still flickers after the reset then this problem is most likely caused by a hardware issue. I suggest you bring your phone to an authorized service center and have it  checked.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Flickering Screen Issue & Other Related Problems

The #Samsung Galaxy #S5 has one of the best displays available for a smartphone in the market today. This device sports a 5.1 inch Super AMOLED display that boasts of a resolution of 1080 x 1920 pixels. This makes images and videos appear vivid and lifelike even when using the phone under direct sunlight.

Samsung Galaxy S5

Sometimes though problems relating to the display of this device can occur. Take for instance the flickering problem that some of our readers are experiencing. This issue can occur randomly for no apparent reason which is why we will be discussing about this in today’s post.

In this latest installment of our troubleshooting series we will tackle the Galaxy S5 flickering screen issue & other related problems.

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Flickering Screen In Standby Mode

Problem: The screen is flickering in stand by as when using the phone . Makes the colour scheme gray-ish. The screen blinks when I try to put it on standby  turn itself off and I have to take the battery out to start it again. I tried the colours in safe Mode but they work properly.  Do I need to rest to factory settings?

Solution: Several other owners of this device have also experienced this flickering issue. There are others also who have not experienced this problem on their device at all. Since it is difficult to pinpoint the exact cause of this issue you will need to isolate the various factors that may cause this problem.

The first thing to consider is if an app you downloaded is causing the problem. You mentioned that the issue does not occur in Safe Mode which is an indication that an app you downloaded is causing the problem. You need to find out what app this is and uninstall it.

If you can’t find the app then I suggest you backup your phone data and do a factory reset.

After the factory reset check if the flickering issue still occurs when your phone is in standby. If it does then this may already be a hardware related problem in which case you should have your phone checked at an authorized service center.

S5 Flickering Screen Most Of The Time

Problem: My screen is flickering most of the time. Mostly this happens the first couple of minutes i start using the phone. When i use it in different room temperatures and if the battery starts running low. The lights on the screen flicker in green yellow-ish color.

Solution: Try to check first if this problem is caused by a glitch in the phone software. The first thing you need to do is to wipe the cache partition of your device from the recovery mode. This deletes the temporary data stored in your device which could cause this type of problem.

If the issue still persists then the next step is to determine if an app installed in your phone is causing this flickering screen issue. To check if this is the case you need to start your phone in Safe Mode. In this mode only the pre-installed apps are allowed to run while apps you downloaded are disabled. If your screen does not flicker in this mode then chances are the issue is caused by an app. Find out what app this is and uninstall it.

If you can’t find the app or if the screen still flickers even in Safe Mode then proceed with backing up your phone data and do a factory reset.

If the reset fails to solve the problem then this may already be a hardware related issue. I suggest you bring your phone to an authorized service center and have it examined.

S5 Screen Flickers Then Goes Black

Problem: My phone started flickering about 2 weeks ago because of something with have low brightness. Now if I lock my phone it wont turn on , it only flickers & goes black. I Do this for about 5 minutes before it turns on correctly. I have to watch my phone all times of the day to make sure it doesn’t lock. PLEASE HELP ME!

Solution: This problem could be caused by some form of corrupt data. You should first start your device in recovery mode then wipe the cache partition of your device. This deletes the temporary data in your phone. Start your phone normally then check if the flickering still occurs. If it does then I suggest you backup your phone data and do a factory reset.

After the reset check if the issue occurs. If it does then this may already be a hardware related problem. I suggest you bring your phone to an authorized service center and have it checked.

S5 Flickering Green

Problem: I got my Samsung galaxy s5 a couple days ago from a friend and everything was working fine up until yesterday when my screen dimmed from not touching screen for a minute then a bunch of yellowish greenish lines appeared horizontal and then my screen turned off. I would hit the home button and my screen would turn on like normal and work fine until it was going into sleep mode for not in use. I tried taking the battery out and holding the power button down for 2 minutes and then put the battery back in and it didn’t do anything so I turned the brightness of auto and that seemed to help but now when I go to hit the home button to wake my phone up my screen will flicker green and then it will go to my home screen sometimes it will stay black but the buttons are lit up so I hit the power button and then hit the power button again to wake phone up and it will go to my home screen. how do I fix this? please help

Solution: You should try to check first if this problem is caused by some form of corrupt data in your device. To do this just start your phone in recovery mode then select the wipe cache partition option. This procedure will delete the temporary data stored in your device. Restart your phone then check if the issue still occurs.

If you are still having the same problem then the next step is to check if an app you installed is causing this problem. To do this you need to start your phone in Safe Mode. Once your phone is in this mode check if the issue still occurs. If it doesn’t then it could have been caused by an app. Find out what app this is and uninstall it.

If however the issue still occurs even in Safe mode then I suggest you backup your phone data then do a factory reset.

If the reset fails to resolve the problem then this may already be caused by a faulty hardware. I suggest you bring your phone to an authorized service center and have it checked.

S5 Screen Flashing Yellow Then Black

Problem: Was managing my gear s watch when my screen timed out and when i pressed the power button to turn the screen back on, it didn’t respond, so after like 2 more attempts, the display attempted to turn on but the sides and top of the screen quickly flashed with a yellow color like if a sprint phone was powering up, the display stays black and unresponsive but the phone fully boots then the screen tries coming on which triggers a short vibration 2 or 3 times which triggers a reboot

Solution: Try to check first is this issue is caused by a glitch in your phone software. Turn off your phone then take out its battery and microSD card if one is installed. Press and hold the power button for at least a minute. This will discharge your phone circuit and clear out its RAM. Reinsert just the battery then turn on your phone.

If the problem still occurs then start your device in recovery mode then select the wipe cache partition option. This will delete the temporary data stored in your phone. Restart your phone normally.

If the above troubleshooting steps fail to resolve the problem then you should consider doing a factory reset from the recovery mode. Take note that this will delete all data stored in your phone so make sure that you have recently made a backup of your phone data.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.