The #Samsung #Galaxy #S5 is a 2014 Android model that’s still quite popular today. Its combination of great hardware architecture as well as constant software updates have made the device a reliable model which a lot of people depend upon. Its other outstanding feature is its use of a 5.1 inch Super AMOLED display with a resolution of 1080 x 1920 pixels. Images on this screen appear bright and crispy making the phone ideal for various multimedia use. There are however instances when certain screen related issues can occur on this device. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 screen is black but phone is working issue & other related problems.
If you own a Samsung Galaxy S5 or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.
If you would like to browse the previous parts in this series then check out this link.
S5 Screen Is Black But Phone Is Working
Problem: So i had recently dropped it off my bed not hard at all and suddenly once i picked it up my screen went black i could still hear it working notifications came in and all but i couldn’t see it and i still can get calls but again i can’t see who is calling or how to answer it. I have tried removing my battery let it sit out for an hour and tried to turn it on but it’s still a black screen you can hear it power up and all but you can’t see anything on it i have no back up so i hope you can help me
Related Problem: My Samsung S5 with the model number: SM-G906L has a screen problem. The screen is just black but the phone is still working. I tried all the tips you posted but nothing just seems to work anymore. It used to be fine, I never dropped it, it used to work and the black screen happens every 15 minutes but now it’s gotten worse because the screen is just seriously just black. What can I do? PS I’m not sure about the Version.
Related Problem: The screen is black but I can hear like it powering on and I can hear like text messages coming in I have tried all the videos like taking out the battery put in the power on for three minutes taking out the SIM card and it still does not come on
Solution: The most likely reason why this is happening is that the display assembly has either been damaged or its connection to the motherboard has become loose. You can check if this is the case by starting the phone in recovery mode. If the screen works in this mode then there’s a chance that the issue is caused by a glitch in the phone software. If this is the case then you will have to do a factory reset in this mode. Take note that this erases your phone data. If the screen still remains black even in recovery mode then the best thing to do right now is to bring your phone to a service center and have it checked.
S5 Screen Flickers At Low Light Level Since Last Update
Problem: Ever since the next to last update, i’ve noticed that my phone screen doesn’t always cooperate. At low light levels the screen flickers, and sometimes, well 90% of the time after i locked my screen and i try to unlock it, the screen is suppose to pop on it doesn’t, it flashes, flickers, and sometimes does nothing. After i fight and unlock and lock and unlock eventually i get it to come back on, and as long as i don’t lock my phone or turn the screen off i don’t have any issues. Also when the screen does pop on i can still use mhl to view my phone on the tv even though the screen is black
Solution: Since this issue occured right after the software update then there’s a possibility that this is caused by some form of old software data that got left behind during the update process. This old data is causing a conflict with the new software version resulting in this issue. What you should do right now is to backup your phone data then do a factory reset. Once the reset is complete don’t install anything in your phone just yet. Try to check first if the screen still flickers. You might also need to turn off the auto brightness setting so that the phone does not adjust this setting automatically which usually causes the screen to flicker.
If the above steps fail to fix the problem then you should bring your phone to a service center and have it checked.
S5 Screen Is Black After Dropping Phone
Problem: I dropped my phone, the power light lights up and bottom right arrow and left square button when turning on but the screen is completely black. Any idea on how to fix this problem or how I can go about getting it fixed? I have the galaxy s5. Thank you in advance. Please help! I’m not sure on the Android version as I cannot see anything on screen.
Solution: The drop might have damaged the display assembly or loosened its connection to the motherboard. In both cases you will need to bring the phone to a service center since the phone has to be opened to check what really is causing this problem.
S5 Screen Randomly Turns Black
Problem: My phone when I shut off the screen I will try to turn it back on and it turns black but it’s on and I can push buttons but I can’t see and a yellow line will go across it every time I turn it on especially when it gets too hot or cold but it will just do it out of the random.
Solution: What you will want to do first in this case is to check if the problem is caused by a glitch in the phone software by following the troubleshooting steps listed below.
- First you will need to check if an app you downloaded is causing the problem by starting the phone in Safe Mode. In this mode only the pre-installed apps are allowed to run. If the issue doesn’t occur in this mode then it could be caused by a downloaded app. Find out what app this is and uninstall it.
- Try wiping the cache partition of your phone from the recovery mode. This will erase the temporary data of the system.
- Backup your phone data then do a factory reset.
If the above steps fail to fix the problem then this could be caused by a hardware issue. I recommend that you have this checked at a service center.
S5 Screen Glitches Yellow With Black Lines
Problem: I have the Samsung galaxy s5 active and when I got it from a guy he never told me there was an issue with it till I hit the side button to turn the screen off. When I went to turn it back on the screen glitches it turns yellow with black lines through it and I have to hit the side button and home button a couple times till it turns on but when it turns on it works great and the screen is wonderful. A guy told me if I get a small screwdriver and unscrew the back there’s a plug for the LCD and if I plug it in it should work? What do u honestly think is wrong with it. Because I love this phone!
Solution: It’s possible that this problem is caused by a loose connection between the display assembly and the motherboard. Unfortunately in this case the phone has to be opened which is best left to the experts. I recommend that you bring your phone to a service center and have it checked.
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