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S5 Battery Drains Quickly

Samsung Galaxy S5 Charger Is Incompatible Issue & Other Related Problems

Whenever a phone runs out of battery power the first thing that needs to be done is to charge it to get it running again. The #Samsung #Galaxy #S5 for example with its 2800mAh battery can provide  around 27 hours of 3G talk time before needing a recharge. While charging this phone is easy there are instances when certain issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy S5 charger is incompatible issue & other related problems.

samsung-galaxy-s5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Charger Is Incompatible

Problem: Hello, So my phone keeps saying my charger is incompatible, now I am a person who has many little add ons.. So naturally I tested everything, I have tried 5 different usb charging cables, 3 wall chargers, a portable battery and my computer (no car to test that) in addition to swapping out the battery (back to the original). None of this seems to have worked. The phone is about 3 months old and I was going to ask if you could direct me to a website that could perhaps repair the usb charging ports (I might try a wireless charger though). as for the version of the phone, I have no idea.. I’m fairly sure its the charging port though… Changed the battery, and I will try updating but it is up to date. Thank you for your time

Solution: Sometimes this issue can be caused by dirt or debris stuck in the charging port of the phone. Try cleaning this port first using a can of compressed air then check if this fixes the problem. If it doesn’t then you will have to bring the phone to a service center and have the charging port checked. I recommend that you have the phone fixed at a service center nearest your area instead of sending it to some place far.

S5 Automatically Switches To Power Saving Mode

Problem: Hello, I have a question about my Samsung Galaxy S5. It used to automatically switch into power saving mode at around 30% battery life (or was it 5%? — I can’t remember), but now it does it once the battery gets to 50%. My question is: how can I switch it back to how it used to be? My battery seems to be fine and can last all day, I’m not sure why this change occurred. It’s really annoying having to turn my Wifi back on and brighten the screen so I can actually see it every single day. If it would just WAIT till the battery actually got low, it would be much less annoying.

Solution: The power saving mode of this model allows the phone to operate much longer since it restricts certain processes from running. If your phone is running on its stock software then activating the power saving mode requires that you manually set it.

  • Pull down the status bar from the top of the screen using two fingers and tap Power saving.
  • Tap Power saving mode and then tap OK.  

You can also activate the power saving mode from the phone Settings.  From here you can set it to automatically activate at a certain battery level if your software version permits it.

S5 Turning On And Off

Problem: We have a Galaxy S5 phone which has been used mostly by our grandson to watch YOUtube today it started freeze up then it shut down on it’s own and now is going on and off on it’s own tried many of your fixes nothing seems to work even telling it to factory reset after hard boot. Hope it isn’t hard wear problem hope you may be able to help.

Solution: Since a factory reset fails to fix this problem then the next thing you should concentrate on is the phone hardware. Consider replacing the battery with a new one to check if the current battery is causing this problem. If the issue still remains even with a new battery installed then I recommend that you have your phone checked at a service center.

S5 Battery Drains Quickly

Problem: If I don’t use my phone, it drains battery in about 7 hours. If I use the phone – 4 hours or less. Got a new battery a couple of days ago – was hoping that a new battery was enough to fix the issue. Also: cannot enable WIFI. – Battery problems started soon after. Have reset phone to factory settings. No change.

Solution: Since replacing the battery and doing a factory reset doesn’t fix the problem then this might be caused by an internal hardware component that’s failing to work. It might even be connected to the Wi-Fi issue that the phone has. I recommend that you have your phone checked at a service center to fix this problem.

S5 charging Slowly After Sand Got In Charging Port

Problem: So I recently put my phone (Samsung galaxy s5) in a pants that I haven’t worn in a while and I noticed it had sand in it, and also after that it began to charge slow and I think sand is making it slow. How do I clean out the charging port in my phone?

Solution: The best way to clean the charging port of your phone is to use a can of compressed air. This will remove any dirt or debris stuck in the port. Once the port has been cleaned and the phone still charges slowly then try doing the following troubleshooting steps listed below.

  • Try using a different charging cord and wall charger when charging your phone.
  • Try replacing your battery with a new one.
  • Backup your phone data then do a factory reset.

S5 Not Charging When Powered On

Problem: My Galaxy S5 will not turn charge while it is powered on at all; also, it only charges, very slowly, when it is powered off and goes in and out. What can I do to fix it?

Solution: There are several troubleshooting steps that you need to do to fix this issue which we have listed below. Perform each step then immediately check if the problem still occurs. If it does then move to the next step.

  • Clean the charging port of your phone using a can of compressed air. Make sure that any dirt or debris stuck in this port is removed.
  • Try using a different charging cord
  • Try using a different wall charger
  • Backup your phone data then do a factory reset.

If the above steps fail to fix the problem then it could be caused by a faulty hardware component. I recommend that you bring your phone to a service center and have it checked if this is the case.

S5 Screen Is Completely Black

Problem: Hi We have a Samsung Galaxy S5 the problem is that the screen is completely black the blue light does show that the phone is on and the bottom return and switch symbols light for a second when the phone has fully loaded also it does vibrate but absolutely nothing shows on the screen.  We have tried to follow your instructions but because the screen does not respond at all it is difficult to know when to push or release any of the buttons.  Please can you help??

Solution: The best way to deal with this issue is to start the phone in recovery mode. If the display works in this mode then you should do a factory reset from here. Take note that this will delete your phone data so make sure to have a backup copy before proceeding with this.

If the display doesn’t work even in recovery mode or if the phone does not go to recovery mode then I recommend that you have the phone checked at a service center.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy S5 Powers Down On Its Own Issue & Other Related Problems

The #Samsung #Galaxy #S5 is one of the most dependable flagship models released by the South Korean giant. It comes with an IP67 certification that basically proves that it has a certain degree of resistance to dust and water. It comes with a microSD card slot for easy expansion of storage. Last but not the least, it comes with a user removable battery allowing the owner to replace the battery when it gets drained. This is a useful feature whenever the battery can’t hold its power anymore. Speaking of power, this is what we will tackle today as we address the Galaxy S5 powers down on its own issue & other related problems.

Samsung Galaxy S5

If you own a Samsung Galaxy S5  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

S5 Powers Down On Its Own

Problem: My s5 will power down at 47% power then it will attempt to power back up only to show the Galaxy S5 logo then power down again repeating this over and over, when I plug in the power cord the battery indicator will now show the battery at 1% or nothing , once the battery power is over 50% the phone works fine, even without the power cable, oh one other thing the phone powers up to 100% just as fast as it powers down.

Solution: The first thing that you should do in this case is to suspect that the problem is caused by the phone battery. If this battery is already old and has undergone several charging cycles then it may not be able to hold a charge the way it used to. Try replacing the phone battery first and see if this resolves the problem. If it doesn’t then the most likely cause is a software issue. If this is the case then you should backup your phone data then do a factory reset.

S5 Does Not Charge

Problem: phone is plugged into wall the battery shows up on screen with a bolt on it saying its charging but no green is on the screen left alone for ten min came back and the battery on screen said 0% and at the bottom of the screen was a blinking green light is this my battery that is dead or is something wrong with the phone

Solution: It;s possible that this issue is caused by a faulty battery. Try getting a new battery and see if the issue goes away. If it doesn’t then the next thing you should do is to do a factory reset. This restores the phone software back to its original condition. Make sure to backup your phone data first before doing the reset as it will be deleted in the process.

S5 Does Not Turn On

Problem: My phone is not turning on. It’s got stuck where the ‘samsung’ light blinks. I tried taking the battery out and restarting but it’s not helping. I’m freaking out. What do I do now?

Solution: If your phone is stuck in the Samsung logo and does not proceed further then follow the troubleshooting steps listed below. Move to the next step should the issue still persist.

  • Take out the phone battery and microSD card (If you have one installed). Press and hold the power button for at least a minute. This will discharge the phone circuit and clear out its RAM. Reinsert just the battery ( leave the microSD out first) then try to turn on the phone. If the phone turns on normally then you can now reinsert the microSD card.
  • Try using a new battery on your phone.
  • Start the phone in Safe Mode. If the phone starts normally in this mode then an app you installed could be causing the problem. Find out what app this is and uninstall it.
  • Start the phone in recovery mode then wipe the cache partition of your device.
  • Start the phone in recovery mode then do a factory reset. Take note that this will delete your phone data so make sure to have a backup copy before proceeding with this step.

S5 Not Recognizing Charger

Problem: Plug phone into a verified 2.4a charger with a verizon issued cable and I receive a warning that that I must plug into my original charger to get faster charging speeds. I charge all night and get 70-80%. Other charger won’t aren’t even recognized. Here are the steps i have taken to resolve this problem:

  1. Cleared cache partition
  2. Backed up and reset phone
  3. Have a 2.4a charger w/ verizon sent micro USB cables
  4. Purchased a new 3.85 V Li-ion Battery directly from Verizon
  5. Cleaned charging port with alcohol.

What do you suggest? Take it to Verizon? Thanks for your time

Solution: If you get a warning saying that you must use the original charger even if you are indeed using the original charger then this means that the phone is detecting that that an incorrect amount of power is reaching it. Since you have already done some of the preliminary troubleshooting steps that needs to be done in this kind of scenario is to try using different charging cords and see if the problem gets resolved. These charging cords gets damaged easily and the one you are using might be damaged already. If the issue still occurs then the problem could be caused by a faulty charging port or power IC of your device. If this is the case I suggest you have your phone checked at a service center.

S5 Battery Drains Quickly

Problem: Hello, I am having trouble keeping my phone charged all day. I recently replaced the battery thinking it was the problem, but the power continues to drain quickly. The brightness on my phone is pretty low and I frequently close open apps. Can you please help me? I really do like my phone, and I’m not up for an upgrade until late November. Thanks

Solution: Since you already isolated the battery as a possible factor that could be causing this problem then the next step is to suspect the phone software as a suspect. Below are the recommended troubleshooting steps that you should do in cases such as this. Move to the next step should the issue still occur.

  • Start the phone in recovery mode then wipe its cache partition. This deletes the temporary data in your device which could be causing the problem. Check if the issue still occurs.
  • Start the phone in Safe Mode. Observe if the battery drain problem occurs in this mode. If it doesn’t then it could be caused by an app you downloaded and installed in the phone. Find out what app this is and uninstall it.
  • Backup your phone data then do a factory reset.

S5 Won’t Charge

Problem: My phone wouldn’t charge anymore. I thought it was the battery. When the phone was off and I plugged in the charger a yellow caution sign over a battery will pop up. It will charge sometimes, but it would always glitch, idk. I bought a new battery, two to be exact and it still won’t charge them properly. It’s not the battery. I don’t know if that app has messed it up, or if it is a software bug. Possibly damage to the port? I’m lost here and I don’t know. I’ve tried two chargers and they both do the same thing. Half the time work.

Solution: Since you already tried using new batteries to no effect the next thing you should do is to check the charging port and charger. Clean the charging port using a can of compressed air or by blowing to it using a straw. This will take out any dirt or debris that could be stuck in the port. You should also try using a different charger and charging cable when charging the phone.

If the issue still occurs then try checking if the phone software is causing this problem. If you are able to backup your phone data then do it now. Once the backup is complete do a factory reset. Check if the issue still occurs.

If the above steps fail to fix the problem then you should have your phone checked at a service center.

S5 Only Charges With Samsung Charger

Problem: My phone will only charge using the Samsung home charger. It won’t charge using ANY other phone cord with wall plug in. It was working before I used the AUX cord in my car stereo in my phone to listen to Pandora!! I tried removing the battery, etc, and the other cords/plugs won’t work!! What do I do??

Solution:  Try cleaning the charging port of your phone using a can of compressed air or cotton bud dipped in alcohol. If the issue still persist then you should try backing up your phone data then do a factory reset.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

How To Fix Samsung Galaxy S5 Battery Charging Problems

Welcome to our focused troubleshooting series that deals with charging problems on the Samsung Galaxy S5. In this installment we will tackle problems related to the phone having difficulty charging, slow charging, not charging, or battery drain issues just to name a few. We will be taking some real world problems from our readers regarding this issue and provide the necessary troubleshooting steps needed to get a resolution.

Samsung Galaxy S5

If you own a Galaxy S5 or any other Android device for that matter then feel free to contact us using this form or you can also send us an email at [email protected]. I however suggest using the form since it’s a much easier method.

We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do send us an email try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.

If you would like to browse the previous parts in this series then check out this link.

Aside from sending us an email you may also reach us at our Facebook and Google+ social media accounts.

S5 Battery Drain Issue

Problem: Hi i was wondering if you could help me with a problem i am having. My galaxy battery seems to drain way quicker than before. it will also randomly switch itself of while i am using it and go from the galaxy s5 screen to the Samsung screen where the colors explode and it continually loop between these screens. it is only when i plug the phone into the charger will it get to the home screen. sometimes i will unplug the galaxy and it will switch itself straight back of again while other times it will work normally for a few minutes or even a few hours before eventually it will switch itself back off again and alternate between the 2 start up screens. do you know of any solutions to this problem?

Solution: Try to check first if these issues are caused by a third party app installed in your phone by booting to Safe Mode.

  • Turn the device off.
  • Press and hold the Power key.
  • When ‘Samsung Galaxy S5’ appears on the screen, release the Power key.
  • Immediately after releasing the Power key, press and hold the Volume down key.
  • Continue to hold the Volume down key until the device finishes restarting.
  • Safe mode will display in the bottom left corner of the screen.
  • Release the Volume down key when you see Safe Mode.

If you don’t experience your battery draining quickly or loop between both startup screens then the problem may be caused by a third party app installed in your phone. Find out what this app is and uninstall it.

If however you are still experiencing the same problem in Safe Mode then I suggest you backup your phone data and do a factory reset.

  • Turn off the device.
  • Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key.
  • When the phone vibrates, release the Power key but continue to press and hold the Volume Up key and the Home key.
  • When the Android System Recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume down key several times key to highlight ‘wipe data / factory reset.’
  • Press Power button to select.
  • Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  • Press Power button to select and start the master reset.
  • When the master reset is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

S5 Battery Drains Quickly

Problem: Hi, I have the s5 since the update 5.1.1 the battery drains like crazy,  the phone in my pocket I live in Queens I work in manhattan in less than one hour after a full nigh change by the time I reach work I’m already at 60%, i tried all, factory reset, wipe cache partition still same problem, but I realized something, the battery drains fast once it reaches around 60% it doesn’t drain that fast, or I can restart the phone the battery goes up to 80% then down to 60%, I just charged it full I restart it I goes down to 88%! Please help I don’t know what else to know!

Solution: Since you already performed the necessary troubleshooting steps necessary to rule out any software causes then it’s time to concentrate on your phone hardware. you should consider getting a new battery as the one your phone is using right now may already be faulty.

S5 Not Charging On OEM Charger

Problem: Hi, I have 2 issues with my Galaxy S5. 1. charging. I have an OEM charger, at home and it works fine, but the one I have at work (also OEM) doesn’t. It goes on an off like the charger is loose but the phone is on my desk and steady in one place, not moving. I replaced the charger and it was fine for 2 days. Now it’s doing the same thing again. The other issue is the memory. I don’t think I have that many apps but the memory is nearly at capacity and I can’t upgrade as a result. I moved as many apps to my SD card, but still the same issue. Could there be something else hogging my memory?

Solution: For the first issue you should check your phone charger port for any signs of dirt or lint. Do the same for the USB cord you are using to charge your phone. These particles may interfere with the charging process and may cause this issue. Clean it out if necessary using compressed air or a cotton bud dipped in alcohol.

For the second issue you may have a large amount of data stored in your phone. Try to check where your photos, videos, and music are stored. If it is in your phone internal storage then consider moving this to the microSD of your phone to free up some space.

You should also wipe the cache partition of your phone to delete the temporary data.

  • Turn off the device.
  • Press and hold the following three buttons at the same time: Volume Up key, Home key, Power key
  • When the phone vibrates, let go of the Power key but continue to press and hold the Volume Up key and the Home key.
  • When the Android System Recovery screen appears, release the Volume Up and Home keys.
  • Press the Volume Down key to highlight ‘wipe cache partition.’
  • Press the Power key to select.
  • When the wipe cache partition is complete, ‘Reboot system now’ is highlighted.
  • Press the Power key to restart the device.

S5 Not Charging

Problem: My Galaxy s5 does not charge when it’s connected to the original charger. I’ve trying connecting it to other chargers but it still doesn’t charge. When i connect it to any charger, including the original, it just won’t charge. Please help me. Thank you.

Solution: Try to check if there is any dirt or lint in your phone charging port. If you spot any then clean it using compressed air or a cotton bud dipped in alcohol. You should also try to use a different USB cord when charging your phone as the cord you are using may already be damaged. If you have another battery then try to use it in your phone and see if it charges.

If the issue still persists after performing the above troubleshooting steps then you should bring your phone to an authorized service and have it checked since this may already be a hardware problem.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Email us at [email protected] or contact us using this form . We read every email but can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.