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Note 4 Battery Needs To Be Removed To turn On Phone

Samsung Galaxy Note 4 Keeps Turning On And Off Issue & Other Related Problems

The #Samsung #Galaxy #Note4 is one of the few devices released in 2014 that’s still being used by a lot of people today. One reason behind this is because its hardware is still very much capable of smoothly running any app available over at the Google Play Store. Combine this with the regular software updates that it gets and you have a reliable phone that’s great for use as a daily driver. Just like any other electronic device though this phone also has its fair share of issues. One of the issues that we will be addressing today is the Galaxy Note 4 keeps turning on and off issue & other related problems.

If you own a Samsung Galaxy Note 4  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

Note 4 Keeps Turning On And Off

Problem: At first my note 4 was having power troubles. It kept turning on and off. I thought maybe battery problem. I let it slide and got a new battery. That helped but not for long. Again it started powering off and i took battery out let the power drain and put battery back in and it would work for a little while again. And then it just went blank. All black. No matter how much i charge it or do all the resetting techniques nothing worked. I took to a repair place to get looked at. At first they said display issue but then when they fully checked it out they said sorry we can’t do anything about it. So i have no idea what’s wrong. Before it went blank it had a page. It said downloading do not turn off target could not do normal boot

Solution: You should try checking if using another battery in your phone will fix this problem. If it doesn’t then it’s possible that the problem is already caused by a component inside your phone that is failing to work probably the power IC or the charging IC. You will have to bring your phone to a service center if this is the case.

In case your phone responds and works with a new battery there’s still a possibility that the issue might occur again since it did when you previously replaced the battery. What you should do then is eliminate any possible software glitches that could cause this problem. I recommend that you backup your phone data then do a factory reset.

Note 4 Will Recovery Mode Erase Data

Problem: Hello there,  I was on one of your websites encountering for my Samsung note 4 and would like to know if I put my phone on recovery mode if it will remove all my memories, audio, apps etc.    Thank you for your time

Solution: If you put your phone in recovery mode you won’t lose any of your data. If you wipe the cache partition of your phone from the recovery mode then you still won’t lose your phone data. What gets deleted is just the temporary system datao of the phone. Once you perform a factory reset in recovery mode THEN you will erase all of the data stored in the phone as it will revert back to its original state like when it was new.

Note 4 Not Charging Using Wall Charger Only Charges Using Computer

Problem: Hi l quick question need help l have a Samsung note 4 when l try to change it in the wall it doesn’t change but when l use my laptop to change it works l try different plugs and cables to plug in my wall but had no luck of you can get back to me asap that will be good

Solution: What you should do in this case is to clean the charging port of the phone using a can of compressed air. Make sure that any dirt or debris stuck in the port is removed. Once this is done do the following troubleshooting steps listed below.

  • Try using a different charging cord ( make sure that this cord works with other devices) to charge your phone.
  • Try using a different wall charger.
  • Try replacing your battery with a new one.

If the above steps don’t fix the problem then it’s possible that this issue is caused by a faulty pin in the charging port ( the pin responsible for fast charging). You have your phone checked at a service center. It’s possible that you will need to have the charging port of your phone replaced.

Note 4 Turns Off When Battery Reaches 10%

Problem: Hi I have a Galaxy note 4, my problem is that when my battery reaches 10% the phone will shut off. I try to restart it but it shuts off. I plug it in and it starts up and says 10%. I have done the soft reset ,cleared the cached and nothing has changed. It is up to date and so are the apps. It is the original battery but this started all of the sudden.

Solution: The initial troubleshooting steps that you did were good however since the problem still persists what you should do next is to backup your phone data then do a factory reset. This will allow you to check if the issue is caused by a glitch in the phone software. Once the reset is complete try to check if the issue still occurs. If it does then the next step if to get a new battery and see if this fixes the problem.

In case the above steps don’t work then you should bring the phone to a service center and have it checked.

Note 4 Shuts Off When Using Camera Flash

Problem: My Note started shutting off when I’d take around 5 picture in a row or with the flash on. When it would reboot it would keep recycling through over and over. The only way to fix it is to plug it up to a charger. Lately if I send text or just go to the camera (without taking a pic) it would shut off and recycled through non stop. Also if my battery gets down to 20% it restarts. Taking the battery out doesn’t fix it. Only plugging it up. I’ve tried clearing the cache.

Solution: If the issue does not occur when your phone is plugged to its charger then it’s possible that the battery is already faulty. Try replacing this with a new one. If the problem still occurs even after replacing the battery then you should have your phone checked at a service center as this could be caused by a malfunctioning power IC. Before bringing your phone for servicing though you should backup your phone data then do a factory reset to eliminate any possibility of this problem being caused by a software glitch.

Note 4 Only Turns On When Connected To Charger

Problem: It only comes on when it wants to and only while it’s on the charger I’ve purchased the new battery and it is still doing the same thing and if you try to turn it on when it is off the charger the samsung intro screen comes on and off continuously and vibrates until the battery is removed.

Solution: You should try doing a factory reset to check if dome software glitch is causing the problem. Make sure to backup your phone data before doing the reset. If the issue still occurs even after doing the reset then this could already be caused by a faulty internal component possibly the power IC. I recommend that you bring your phone to a service center and have it checked if this is the case.

Note 4 Keeps On Rebooting

Problem: Phone keeps rebooting itself the last 2 days. Also freezes in apps. Tried taking out battery to reset but it’s still not working right. Still didnt start up correctly, and rebooted up to 3x before i could do anything. Ended up taking out the Sim card last night, and it seems to be working better, but I’m still wary. Not sure why my phone started acting this way, but it’s very irritating. Need help..do I need a new phone or battery? I just don’t know.

Solution: Do you have a microSD card installed in your phone? If you do then try removing it. In case the issue still occur even after removing the microSD card or if your phone does not have a card then there are two troubleshooting steps that you need to perform in this particular case. First, do a factory reset. Make sure to backup your phone data before doing the reset. This reset will allow you to check if a glitch in the phone software is causing the problem. Second, you should try to replace the battery with a new one.

If the problem persists even after performing the steps listed above then you have to bring your phone to a service center and have it checked.

Note 4 Battery Needs To Be Removed To Turn On Phone

Problem: IN SPITE OF HAVING BATTERY 85% MOBILE GETS SHUT DOWN. ON RESTART MOBILE START WORKING PROPERLY.(TO RESTART BATTERY NEEDS TO TAKE OFF AND AGAIN HAVE TO INSERT BATTERY) BUT IF MOBILE IS PLUGGED FOR CHARGING SAME IS GETTING HANGED. VISITED TO SAMSUNG SERVICE CENTER BUT THEY INFORMED SOMETHING PROBLEM WITH CIRCUIT AND IT WOULD COST ALMOST 50% OF PHONE VALUE. PURCHASED NOTE 4 ON NOVEMBER 2014 NOW ITS ALMOST 2 1/2 YEAR. NEED TO KNOW IS IT POSSIBLE TO GET ISSUE WITH CIRCUIT IN 2 1/2 YEAR.

Solution: It is possible for certain electronic components to get damaged in two years or even less. This particular problem is not isolated to the Note 4 but other Galaxy models as well. In most of the cases the problem is caused by a faulty power IC which should cost around $15. The cost of servicing for having this part replaced will depend on the service center though.

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Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.

Samsung Galaxy Note 4 Downloads Update But Won’t Install It Issue & Other Related Problems

The #Samsung #Galaxy #Note4 has had several software upgrades ever since it was released in 2014. Originally running on Android KitKat this phone has now been upgraded to its recent software version which is Android Marshmallow. Getting updates is quite easy since a notification will usually appear prompting you to download and install the update. There are however instances when certain update issues can occur which we will be addressing today. In this latest installment of our troubleshooting series we will tackle the Galaxy Note 4 downloads update but won’t install it issue & other related problems.

samsung-galaxy-note-4

If you own a Samsung Galaxy Note 4  or any other Android device for that matter then feel free to contact us using this form. We will be more than happy to assist you with any concern that you may have with your device. This is a free service we are offering with no strings attached. We however ask that when you do contact us try to be as detailed as possible so that an accurate assessment can be made and the correct solution can be given.  

If you would like to browse the previous parts in this series then check out this link.  

You may also reach us at our Facebook and Google+ social media accounts.

Note 4 Downloads Update But Won’t Install It

Problem: I just got the Samsung galaxy note 4 and I am running lollipop and the phone downloads the new software but wont update it (don’t know what the newer one is) I have tried things like having the 4G turned on & off, power saving on & off and having all systems closed. Also I have updated all apps on the device. I hope there is a fix. Thanks

Solution: In cases like this it’s possible that your phone might not have enough internal storage space available to install the update. You see, the downloaded file is usually a compressed file which needs to be uncompressed then installed. If the phone detects that there isn’t enough storage space for the update then it will not install it.

Try freeing up some space in your phone by performing the steps listed below.

  • Uninstall any app that you don’t regularly use.
  • Install a microSD card in your phone then move your personal data ( music, photos, videos) to the microSD card.
  • Clear the cached data of your phone.

If the above steps don’t resolve the issue then I suggest that you backup your phone data then do a factory reset.

Note 4 Will Not Update

Problem: I have had my note 4 since it came out. My phone will not update it stays on kitKat 4.4.4. When trying to update it says software is up to date. I am on at&t network. I have been trying every 24 hrs since the first update after 4.4.4, please help???

Related Problem: I just bought samsung galaxy note 4 from Craigslist. And my OS version is 5.1, and when I am trying the software updates it says your phone is up to date . But I have other same phone which is updated to OS Marshmallow. So now what should I do? Right now am in USA but returning back to India next week.

Solution: There are several factors that can affect how the phone gets the official software upgrade.

First, the phone must be running on its original network. Let’s say that the phone is locked to a particular network. You have this phone unlocked then use it on a different network. There’s a chance that the phone will not be able to get software updates since it won’t be able to access the update servers of its original network.

Second, the phone must not be rooted.

Third, the phone must still be running on its stock software.

If your phone meets the conditions listed above and you are  still not getting software updates then try the following troubleshooting steps listed below.

  • Backup your phone data then do a factory reset. Once the reset is complete check if you can now update your phone.
  • Try updating your phone using Kies or Smart Switch.
  • Manually update the phone by flashing the updated firmware file. Instructions on how to do this can be found at several of the popular Android forums online.

Note 4 Stuck In Boot Loop

Problem: My Samsung Note 4 (only 2 years old) has been getting stuck in a reboot loop. The last few times it happened, I used the home/volume key tip I pulled from offline which worked. Tonight it happened again but did not work, so I restored back to factory setting. While resetting my phone I tried to open my contacts and my phone shut off again. What is happening? Thank you for your help?

Solution: You might want to check first if this is a power related problem. To do this you should connect your phone to its charger then check if the phone reboots while connected. If your phone does not reboot while connected to its charger then you should consider replacing the battery as this could be causing the problem.

If the issue still occurs even after getting a new battery then it’s possible that there’s a problem with the power IC of this phone.

I suggest that you have this phone checked at a service center.

Note 4 Battery Needs To Be Removed To turn On Phone

Problem: I have been having issues for a while with my note 4. I am running 6.0.1. Used to shut down randomly. That has stopped. Now if it has been sitting unused for a while it’ll be unresponsive. I have to remove the battery to get it to come back on. I’ve reset the phone, got a new battery. Still the same. I have been trying to update but when the phone shuts down for reboot it stays off. I have to remove the battery to get it to come back on.

Solution: Since you have already done a factory reset and also replaced the battery then there’s a chance that the problem is caused by an issue with the power IC of the phone. I suggest that you have this checked at a service center that specializes in board level repairs.

Note 4 Unfortunately Phone Has Stopped Error

Problem: I cant receive calls everytime my phone gets a phone call it pops up with a window saying unfortunately phone has stopped. And also my phone turns off at 25% battery and i’ve bought a new battery, taken the battery out for 10 seconds, also the phone lags… so what should i do? i need help please

Solution: You should try wiping the cache partition of your phone first from the recovery mode. Restart the phone after this then  check if the issue still occurs. If it does then I suggest you backup your phone data then do a factory reset.

Note 4 DCMProvider Error

Problem: Hello! My phone Samsung Galaxy Note 4 SM-N9100. When I upgraded to the latest version 5.1.1, the machines are always appear the words DCMProvider and also from the moment my phone’s battery very quickly at all. Please help me fix this situation. Thank you!

Solution: Since this problem occurred right after you updated your phone software I recommend that you backup your phone data then do a factory reset. This will most likely resolve the DCMProvider issue and the battery drain problem you are having.

Engage with us

Feel free to send us your questions, suggestions and problems you’ve encountered while using your Android phone. We support every Android device that is available in the market today. And don’t worry, we won’t charge you a single penny for your questions. Contact us using this form. We read every message we receive can’t guarantee a quick response. If we were able to help you, please help us spread the word by sharing our posts with your friends.