More often, the black screen of death (BSoD) is characterized by a blank display that’s unresponsive to touch. But aside from that, you can see that there is a blinking or pulsing light above the screen and more often it’s blue, which is a sign that you might have some unread messages or notifications. We
We’ve been publishing troubleshooting articles for the Galaxy J5 (#GalaxyJ5) for the past several months but since there’s still a lot of users asking us for support, here’s another one. Be sure to check other J5 articles we posted should you not find any helpful advice in this one. If you are looking for solutions
Some of our readers who own the Samsung Galaxy J5 received an update for their phone and a few of them complained about overheating. According to them, their phones started to heat up even to the point that the phone overheats shortly after an update. Is this problem caused by the update or is it
This troubleshooting article will answer four issues regarding the #GalaxyJ5. These issues are examples of common connectivity troubles experienced by a lot of people. If you have problems sending or receiving texts, or connecting to the internet with your J5, this article might help. Before we proceed, we want to remind you that if you
When your Samsung Galaxy J5 won’t turn on, a hardware issue might have something to do with it but when it gets stuck on the boot screen or won’t start up normally, then it might be a firmware issue. But the thing is, we won’t know what the problem really is if we don’t troubleshoot
Capturing the screen or an app screen on Galaxy J5 is easy. Check out the two methods below on how to do it. Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom
The touchscreen serves two functions: to display images and to allow access to the operating system user interface. Both of these things are important so the loss of one or both can be very frustrating for a user. In this post, we give possible solutions to a Galaxy J5 owner with an unresponsive touchscreen. We
The error message “Warning: Camera failed” with your Samsung Galaxy J5 is referring to the camera that may have failed to initialize when you opened the app. The other variation of this problem is the “Unfortunately, Camera has stopped” error. The latter often refers to the Camera app that crashed for some reason while the
Are you an owner of a wet or water damaged Galaxy J5? In this short troubleshooting article, we discuss some of the things to consider when you are in such situation and what you can do to have the phone fixed. Before we proceed, we want to remind you that if you are looking for
The error message “Unfortunately, Phone has stopped” on your Samsung Galaxy J5 is basically notifying you that the built-in phone app, the one you use for calling, has crashed for some reason. It might just be a temporary issue with the app itself or it might be a serious problem with the firmware considering the
Random and frequent restarts are often a sign of a serious firmware issue and we’ve actually received a lot of messages from our readers who are seeking assistance because of this problem. We’ve seen a lot of issues like this since we started providing support to our readers in 2012. There were cases wherein it’s
Hello and welcome to our #GalaxyJ5 troubleshooting article. Today’s post focuses on three connection issues that commonly occurs on this device. If your J5 has connectivity issues, we suggest that you check our solutions below, even if the circumstances in your case are different. Before we proceed, we want to remind you that if you
The black screen of death (BSoD) not only occurs to high-end device but also to entry-level and mid-range phones like the Samsung Galaxy J5. In fact, we have received quite a lot of complaints from our readers who have encountered this problem. That’s the reason why we have to address such issue from time to
Today’s post deals with a special issue for the Galaxy J5. The issue reported below talks about a keyboard app problem on the Galaxy J5 having a problem when responding to a text. Basically, the keyboard won’t show up when texting. Learn how to deal with the problem below. Before we proceed, we want to
