Archives for

hardware problem

What to do if your OnePlus 6 has a screen flickering issue (easy steps)

Screen flickering issues are common these days and it’s because such problem could be an issue with either the firmware or hardware…or both. Your OnePlus 6 is no exception to this and we’ve actually received complaints from our readers about this problem that’s why we need to address it. If it’s just a firmware problem, then you can fix it on your own without employing services of a technician but if it’s a hardware issue, then there’s only so much you can do about it.

What you can do now is to find out if it’s a firmware or hardware problem. After which, you can decide whether to bring the phone to the shop immediately or try fixing it on your own. If you’re one of the owners of this phone, then continue reading as this post may be able to help you one way or another.

Before we proceed, if you’re looking for a solution to a problem with your phone, try to browse through our troubleshooting pages to see if we support your device. If your phone is in the list of our supported devices, then go to the troubleshooting page and look for similar problems. Feel free to use our solutions and workarounds. Don’t worry it’s free. But if you still need our help, then fill up our Android issues questionnaire and hit submit to contact us.

What to do with your OnePlus 6 with screen flickering problem

The following solutions may be able to help you bring your phone to its original state and performance. Try to see what works for you…

First solution: Reboot your phone

If you haven’t done so, then try rebooting your phone first especially if it’s the first time you noticed the screen is flickering. It’s because the problem could be just a result of a minor firmware or app-related problem. Try a normal reboot first and then continue using your phone while observing it closely to know if the flickering continues. If it does, then you should try the forced restart by pressing and holding the power key for 10 seconds or until the phone reboots. If the problem continues after this, then you should try the next procedure.

Second solution: Delete system cache

It’s possible that some of the caches got corrupted or have become obsolete. While these files are small and temporary, if they get corrupted and the system continue to use them, all sorts of problems may occur and that could be the case here. So, delete all the caches so that they will be replaced with new ones. Here’s how you do it:

  1. Power down the OnePlus 6.
  2. Wait until the device is completely off.
  3. Then press and hold the Power and Volume Down buttons at the same time.
  4. Continue holding these two buttons during the initial OnePlus splash screen.
  5. When the OnePlus logo goes away, you can let go of these two buttons.
  6. And then wait until the OnePlus 6 boots into Recovery Mode.
  7. Tap on the language of your choice.
  8. Tap on the Wipe Data and Cache option.
  9. Tap on the Wipe Cache option.
  10. Tap the Yes option when asked to confirm.
  11. Wait for the OnePlus 6 to clear the cache partition.
  12. Then tap on the Reboot option to restart the OnePlus 6.

Continue observing your phone to know if the screen flickering issue continues and if so, then you should do the next procedure.

Third solution: Reset your OnePlus 6

This is your last resort and if the problem continues after this, then the problem could be with the hardware. You need to do this to rule out the possibility that it’s just a firmware issue. A reset can fix all sorts of software problems. Follow the steps below to reset your phone but make sure you make a backup of your files that are saved in your phone’s internal storage as they will be deleted.

  1. Go to the Main Menu.
  2. Select Settings.
  3. Tap Backup and Reset.
  4. Select Factory Data Reset.
  5. Check Reset phone if you would like to erase all the data on the phone internal storage.
  6. Tap Erase Everything.
  7. Well done! The factory reset has just completed.

Alternatively, you can reset your phone through the recovery mode…

  1. Power down the OnePlus 6.
  2. Wait until the device is completely off.
  3. Then press and hold the Power and Volume Down buttons at the same time.
  4. Continue holding these two buttons during the initial OnePlus splash screen.
  5. When the OnePlus logo goes away, you can let go of these two buttons.
  6. And then wait until the OnePlus 6 boots into Recovery Mode.
  7. Enter Your PIN Lock to unlock your device.
  8. After that, select “data and cache” using Volume buttons to navigate and Power button to confirm.
  9. Then choose “Erase everything” to confirm the whole operation.

I hope that this troubleshooting guide have helped you one way or another. If you have other issues you want to share with us, feel free to contact us anytime or leave a comment below.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Samsung Galaxy S9 won’t turn on after charging overnight (easy fix)

There are times when problems occur and make the firmware crash. They’re not necessarily serious problems but they may leave your phone unresponsive. Such is the case with some of our readers who contacted us because their Samsung Galaxy S9 units reportedly won’t turn on anymore after charging overnight. Others even speculated that their phones may have overcharged but we know that won’t happen as long as you’re using the original charger.

In this post, I will share with you the solution that’s very effective in fixing this kind of problem. But before I give you that, I would assume that your Galaxy S9 doesn’t have any signs of physical damage or even trace of liquid that may have gone beyond the outside case and messed up the circuits inside. Physical and liquid damages have be dealt by an authorized technician or someone who has sufficient know-how in repairing smartphones.

For owners who are looking for a solution to a different problem, drop by our troubleshooting page for we have already addressed some of the most common problems with this device. Browse through the page to find issues that are similar with yours and use the solutions we suggested. If they don’t work or if you need further assistance don’t hesitate to contact us by filling up our Android issues questionnaire.

How to fix Galaxy S9 that won’t turn on after overnight charging


While it may seem like a serious problem but as long as the phone doesn’t have any signs of physical and liquid damages, you can fix it on your own and here’s what you need to do about it:

First solution: Do the Forced Reboot

If you’re familiar with battery pull procedure that we often do to phones with removable battery when they crash, well, it’s similar to that only that we do this with phones that have non-removable batteries. Your phone is hard-wired to do this method if the combination is done correctly. In fact, it’s the only thing that could make your device respond if the problem is indeed a firmware crash. This is how you do it:

  • Press and hold the Volume Down button and the Power key simultaneously for 10 seconds or more.

If the combination is performed correctly, your S9 will reboot normally and boots up to the Home screen. You can then continue to use it however, there’s no guarantee the problem would never happen again in the future.

On the other hand, if your Galaxy S9 doesn’t respond to it, try doing it a couple more times to make sure your doing it right. Or, you may try this instead:

  1. Press and hold the Volume Down button and don’t release it.
  2. Then, press and hold the Power key while holding down the Volume Down button.
  3. Keep both keys held down together for 10 seconds or more to simulate battery disconnect.

It’s similar to the first procedure only that we’re making sure that you press and hold the volume down button before pressing the power key because that’s the way it should be. Pressing and holding the power key first won’t give you the same result and the Forced Reboot won’t be performed. However, if your phone is still not responding after this, then you have to move on to the next procedure.

RELEVANT POSTS:

Second solution: Charge your phone and do the Forced Restart

An empty battery is naturally not a problem with smartphones as you can charge it again. But the thing is, when you let your phone run out of battery, some services and hardware components may not be properly shut down and that could result to a firmware or system crash. When this happens, you already have a phone that won’t respond plus the phone doesn’t have enough juice to power it up even if you tried doing the forced restart. In that case, here’s what you should do:

  1. Plug the charger to a working wall outlet and make sure you’re using the original wired charger.
  2. Using the original power / data cable, connect your device to its charger.
  3. Regardless whether the charging signs are showing or not, allow the phone to be connected to its charger for 10 minutes.
  4. After which, press and hold the Volume Down button and don’t release it.
  5. Then, press and hold the Power key while holding down the Volume Down button.
  6. Keep both keys held down together for 10 seconds or more to simulate battery disconnect.

If the issue occurred due to a drained battery and firmware crash, your Galaxy S9 should already be booting up by now. But if it still not responding, then it’s time to bring it back to the shop so that a technician can check it for you.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

What to do with Samsung Galaxy A3 that went completely dead and won’t turn on (easy steps)

When a phone turns off by itself all of the sudden without any apparent cause or reason, there’s could be something wrong with the hardware. At least, that’s the first thing that comes to mind especially if it becomes completely dead and would no longer turn on or respond. However, I personally encountered issues wherein a phone stops responding but the problem is a result of a firmware crash. This could be just the case with some of our readers that owner Samsung Galaxy A3 units who reported similar symptoms.

In this post, I will walk you through in troubleshooting your phone and since it’s not the first time I encountered this issue, I already know a solution or two that could bring your phone back to life. That is if your phone doesn’t have any signs of physical and/or liquid damage because if there is, then that’s a different story. So, if you’re one of the owners of this device and are currently having similar issues, continue reading as this post may be able to help you, somehow.

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

How to fix Galaxy A3 that became completely dead and won’t turn on

While this may seem like a very serious problem because your phone is not responding already, most of the time it’s just an issue with the firmware. Well, at least, that’s we need to rule out before you decide to bring your phone to a local shop to have a technician take a look at it. With that said, here’s what I suggest you do about it:

First solution: Perform the Forced Restart

This is to address the possibility that this could be just another case of the firmware crash. If you’ve tried pulling out the battery of your basic phone before to make it respond again, well, that’s exactly the reason why you would need to do this only that your Galaxy A3 doesn’t have a removable battery. So, instead of pulling the battery out, you just need to do a combination to simulate battery pull…

  • Press and hold the volume down and the power keys at the same time for 10 seconds or more.

If you can successfully do this, you may see your phone booting up normally and that could be the end of the problem. However, if your phone is still not responding even after doing this, then try doing the following:

  1. Press and hold the volume down button and don’t release it.
  2. Press and hold the Power key while holding down the volume down button.
  3. Keep both keys held down together for for 10 seconds or more.

In other words, you’re basically doing the first procedure only that you’re making sure the power key is pressed and held after the volume down button because doing it otherwise won’t give you the same result.

After making sure you’ve done everything correctly and your phone is still not responding, then try doing the next procedure.

RELATED POSTS:

Second solution: Charge your phone and do the Forced Reboot again

One of the symptoms of a firmware crash is your phone won’t respond when connected to its charger. And while having a drained battery isn’t really a serious issue, there are times that if you allow your phone to run out of juice, some services and hardware components may crash and that could be the case here. To address it, here’s what you need to do:

  1. Plug the charger to a working AC outlet. Use a wired charger for this.
  2. Using the original cable, connect your phone to its charger.
  3. Regardless whether your Galaxy S9 shows the charging signs or not, leave it connected to its charger for 10 minutes.
  4. Now, press and hold the Volume Down button and don’t release it.
  5. While holding it down, press and hold the Power key.
  6. Keep both keys held down for 10 seconds or more.

If your phone indeed drained its battery and its firmware crashed, then it should be booting up now after you’ve done this procedure. However, if it remained unresponsive and you haven’t noticed any improvements, then it’s time to bring it back to the store or shop so that a technician can check it up for you.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out:

How to fix Samsung Galaxy S9 that turned off by itself and won’t turn back on (easy steps)

There are times when firmware issues may seem like a problem with the hardware and one of the best examples is the concern sent by one of our readers. According to him, he charged the phone overnight because it turned off by itself. So, he left it connected to the charger (wired) overnight but in the morning, the phone is still not turning on and it won’t even respond to the charger. He thought the phone is already bricked until he contacted us.

In this post, I will share with you the solution we often use to address this kind of problem. You won’t believe how easy it is to fix a Samsung Galaxy S9 that turned off without apparent reason and refuses to turn back on. So, if you’re one of the owners of this device and are currently having similar issue, then continue reading as this article may help you one way or another.

Before anything else, if you have other issues with your device, try to browse through our troubleshooting page as we’ve already addressed several issues with this device. Odds are that we’ve already published a post that tackles similar problems. Try finding issues that have similar symptoms with what you currently have and feel free to use the solutions we’ve suggested. If they don’t work for you or if you still need our help, then fill up our questionnaire and hit submit to contact us.

How to troubleshoot Galaxy S9 that turned off and would no longer turn back on


While this issue may seem like a serious hardware problem, in reality it’s not and that is based on our experience. However, before we go any further, I assume that your phone hasn’t been dropped on a hard surface or hit by a hard object or submerged in water for a long time because if one these things happened, it might be  physical and/or liquid damage. There’s only so much you can do about it. If your Galaxy S9 turned off by itself without apparent reason and won’t turn back on, here’s what you should do…

First solution: Perform the Forced Restart procedure

This is the solution to the problem wherein the phone’s firmware crashed for some reason. It could be the case with your Galaxy S9 so this must be the first thing you should do. Press and hold the volume down and power keys at the same time for 10 seconds or more. If the phone reboots like it normally does, then the problem is fixed. However, if it still not responding after this, then you should try this steps:

  1. Press and hold the volume down button first and don’t release it.
  2. While holding down the volume down button, press and hold the power key.
  3. Keep both keys held down together for 10 seconds or more.

This procedure is basically the same as the first only that we’re making sure this time that you press and hold the volume down button before the power key because doing otherwise won’t give you the same result.

If the phone is still not responding after this, then move on to the next solution.

RELEVANT POSTS:

Second solution: Try charging your phone and do the Forced Reboot again

Another possibility we have to consider is a drained battery. Of course you can immediately rule this out if your phone is frozen on a screen that still shows a picture. For instance, if you were texting when the phone crashed and the screen is frozen on the screen that shows your text. But then again, if that’s the case then the first solution should have already fixed the problem. So, if your device is stuck on a black screen and won’t respond, then there’s a possibility that the battery got drained plus the fact that the system may have crashed just before the battery runs empty. To rule this out, all you have to do is this…

  1. Plug the charger to a working wall outlet and make sure you’re using the original wired charger.
  2. Using the original power / data cable, connect your device to its charger.
  3. Regardless whether the charging signs are showing or not, allow the phone to be connected to its charger for 10 minutes.
  4. After which, press and hold the Volume Down button and don’t release it.
  5. Then, press and hold the Power key while holding down the Volume Down button.
  6. Keep both keys held down together for 10 seconds or more to simulate battery disconnect.

If the issue occurred due to a drained battery and firmware crash, your Note 8 should already be booting up by now. But if it still not responding, then it’s time to bring it back to the shop so that a technician can check it for you.

Connect with us

We are always open to your problems, questions and suggestions, so feel free to contact us by filling up this form. This is a free service we offer and we won’t charge you a penny for it. But please note that we receive hundreds of emails every day and it’s impossible for us to respond to every single one of them. But rest assured we read every message we receive. For those whom we’ve helped, please spread the word by sharing our posts to your friends or by simply liking our Facebook and Google+ page or follow us on Twitter.

Posts you may also like to check out: