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Fix Samsung Galaxy S7 Edge that drops calls when screen turns off & other call issues

  • Learn how to troubleshoot #Samsung Galaxy S7 Edge (#GalaxyS7Edge) that drops calls via Skype, WhatsApp or Hangouts when the device is placed near the face of the owner.
  • How to troubleshoot your phone whose screen won’t turn off during calls and thus the Hold button gets touched.
  • What to do if phone calls won’t go through and your phone just rings once and disconnects.
  • Learn what you need to do if the phone’s ringtones are too low but occurs intermittently.
  • Can you set the number of times your phone rings?
  • Owner can’t seem to be able to video conference? Is there something that needs to be done or set?
  • What if your phone is unable to take international calls and shows call barrier is on when it’s actually off?

Galaxy-S7-Edge-phone-call-issues

The Samsung Galaxy S7 Edge is a premium phone with cool features and high-end specifications, however, it is not free errors and problems and among the most common ones we received from our readers are call related issues.

In this post, the first problem I addressed is about a unit that reportedly drops calls via Skype, WhatsApp and Hangouts when the owner places the phone near his face. To be able to make phone calls through these apps means that you need to have an internet connection but this problem won’t occur when you’re on mobile data. While he didn’t specify if he was connected to a Wi-Fi network or not, it’s almost certain his phone was getting connection through it.

Read on to learn more about this problem as well as other issues I tackled here. There’s a chance you’ll encounter one of them in the future. When you do, at least, you already know what to do.

For those who have other issues though, visit our troubleshooting page as we’ve already addressed a lot of problems since the device released. Just try to find ones that are similar to yours and use the solutions we suggested. If you need further assistance, contact us by filling out Android issues questionnaire. The more information you provide about your problem, the most accurate our solutions are.

Q: “When I lift the phone to my ear, all calls via Skype, WhatsApp and Hangouts drops (no sound from either side). When I then hold it in front of me again the call connects again. The phone works fine when calling normally, or when using ear phones or when I put it on speaker. Have you ever heard of this problem? How could I fix it?

A: If this problem occurs only to apps that use internet when making calls, then I assume you get your connection from a Wi-Fi network and this problem occurs only when the screen turns off the moment you place the phone near your face.

There’s only one thing I can think of that might be causing the issue and it’s an option under Wi-Fi Advanced Settings–Keep Wi-Fi on during sleep.

If you enable this option, the device will still be connected to the network and won’t drop its connection even if the it goes idle, thus, calls made through the apps you mentioned will remain connected as well.

So, head to Settings > Wi-Fi > choose your network > Advanced > enable option Keep Wi-Fi on during sleep.

Q: “My issue is during a call there is a ‘hold’ word on the screen which keeps putting my calls on hold if I move, so is there any way to get rid of this because I have never had this on any other Samsung phone.

A: If the ‘Hold’ button gets touched when you place the phone to your face during calls, it means that the screen isn’t turned off. By default, the device is supposed to turn off the screen once the proximity sensor senses something in front of it. In fact, in previous Galaxy devices, there’s an option under Call Settings that allow owners to turn off screen during calls but it seems that such feature is no longer available on the S7 Edge (and S7). So, it means that when the phone does otherwise, there must be an issue with the proximity sensor. It could be a serious hardware problem but before heading out to the store to have it checked, try these two procedures first.

The first one you should try is deleting the system cache especially if the problem started just recently. If there was an update prior to the problem, it’s very much possible that some corrupt caches are causing this problem. Here’s how you delete the system cache:

  1. Turn off your Samsung Galaxy S7 Edge.
  2. Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  3. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  4. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  5. Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  6. Once highlighted, you may press the Power key to select it.
  7. Now highlight the option ‘Yes’ using the Volume Down key and press the Power button to select it.
  8. Wait until your phone is finished wiping the cache partition. Once completed, highlight ‘Reboot system now’ and press the Power key.
  9. The phone will now reboot longer than usual.

After you wiped the cache partition and the problem remained, then do this before sending the phone in for checkup:

  1. Backup all your data especially ones that are saved in your phone’s internal storage.
  2. Turn off your Samsung Galaxy S7 Edge.
  3. Press and then hold the Home and Volume UP keys, then press and hold the Power key.

NOTE: It doesn’t matter how long you press and hold the Home and Volume Up keys, it won’t affect the phone but by the time you press and hold the Power key, that’s when the phone starts to respond.

  1. When the Samsung Galaxy S7 Edge shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  2. When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.

NOTE: The “Installing system update” message may show on the screen for several seconds before displaying the Android system recovery menu. This is just the first phase of the entire process.

  1. Using the Volume Down key, navigate through the options and highlight ‘wipe data / factory reset.’
  2. Once highlighted, you may press the Power key to select it.
  3. Now highlight the option ‘Yes — delete all user data’ using the Volume Down key and press the Power button to select it.
  4. Wait until your phone is finished doing the Master Reset. Once completed, highlight ‘Reboot system now’ and press the Power key.
  5. The phone will now reboot longer than usual.

Q: “Does not connect phone calls.  When placing an outside call it will ring once and disconnect!

A: Try to see if it occurs to numbers you try to call because if so, it might be a network problem. Of course, before sending the phone in for checkup, make sure your phone is getting a good signal coverage and that your account doesn’t have any restrictions in placing calls. If you’ve already checked these two and the issue remains, then call tech support or setup an appointment with a technician.

Q: “When I dial out the outgoing ringtone tone is regular volume for half the ring and very low for the other half. I have tried different contacts. The issue seems to be intermittent.

A: The question is, when someone picks up, does his/her voice sound low or normal? If it’s the latter, then don’t worry too much about it, however, if it’s the former, then you should request assistance from your provider. Before doing so though, make sure you backed up your data and you performed the master reset to get rid of your personal information. Besides, it’s most likely that the phone will be reset when the technician gets ahold of it.

Q: “Setting the number of times the phone rings?

A: The number of times the phone rings depends on your carrier and there’s no setting in your phone or a code that would allow you to change this. So, you need to call your carrier and inquire about it.

Q: “I have been trying different settings and researched many of ways on how to video call and it is still giving me a hard to do it. Is there a setting that i am missing?

A: First off, video calls use mobile data. So, if you’re using the native phone app with video conferencing option in it, just make sure mobile data is on and that you have sufficient credits with your provider to do so.

As a workaround, you can also connect to a Wi-Fi network and use other apps to facetime on your Android.

Q: “When answering phones, the other person can not hear me answer. I can hear them but they cannot hear me.

A: First off all, make sure your phone isn’t on ‘Mute’ during calls, then check the volumes. If you’ve verified all important settings and the problem still occurs, backup your data, do the factory reset to see if it makes a difference:

  1. From the Home screen, tap the Apps icon.
  2. Find and tap Settings and then touch Backup and reset.
  3. Tap Factory data reset and touch Reset device.
  4. If you have screen lock feature turned on, enter your password or PIN.
  5. Touch Continue.
  6. Tap Delete all to confirm your action.

If after the reset the problem remains, then it’s time you request assistance from your provider.

Q: “Can’t take international call. It showing call barrier on. But call barrier it’s off.

A: Your service provider is the one best suited to answer your questions when it comes to this kind of problem because we can only do so far when network issues are concerned.

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Galaxy S6 overheating after lockscreen becomes unresponsive, other issues

Do you have an issue with your #GalaxyS6? This post may be of help. In this material, we give you 6 more issues reported by some S6 users.

s6-edge-plus

Below are the specific topics discussed in this post today:

  1. Galaxy S6 won’t power off or restart | Galaxy S6 overheating after lockscreen becomes unresponsive and camera turned on by itself
  2. Galaxy S6 won’t load beyond Samsung splash screen
  3. Video keeps on showing up on Galaxy S6
  4. Galaxy S6 keeps showing “sorry system UI not responding” after installing Verizon update
  5. Galaxy S6 cannot send SMS in Google Hangouts app
  6. Galaxy S6 damaged by water stuck in safe mode

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page, or you can install our free app from Google Play Store.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.


Problem #1: Galaxy S6 won’t power off or restart | Galaxy S6 overheating after lockscreen becomes unresponsive and camera turned on by itself

Hi. I have a Samsung Galaxy S6 which is 17 months old. My phone has been behaving as per usual until tonight. I put it on charge whilst switched on and then 5 minutes later went to unlock the screen. The screen displayed my lock screen picture but then suddenly the buttons and screen were unresponsive. The phone then reset itself and the Samsung logo was displayed. Instead of then loading up with the security code screen, the camera turned itself on. Yet it would not let me take a picture and none of the buttons worked or screen. Then a blue screen flashed on screen twice and after a blank screen for a while and then the Samsung logo (as if it had reset again). I have tried to power off with no luck and also reset with no luck. It seems that all buttons are failing to work and the phone is getting quite hot. please help! — Mark

Solution: Hi Mark. In the least, this issue may be caused by an unknown software glitch, while at the most, the device may have suffered a fatal hardware malfunction. There’s no way to know what’s going on for sure.

The first thing you want to do is check if you can boot the phone to other modes. If you can’t, then the most logical thing to do is wait until the battery is fully drained so you can charge it again. Below are the steps on how to boot the phone in other modes:

Boot in Recovery mode

  • Press and then hold the Home and Volume UP keys, then press and hold the Power key.
  • When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume Up keys.
  • When the Android logo shows, you may release both keys and leave the phone be for about 30 to 60 seconds.
  • Using the Volume Down key, navigate through the options and highlight ‘wipe cache partition.’
  • You can either wipe the cache partition or do a factory reset when in this mode.

Boot in Download Mode

  • Press and then hold the Home and Volume DOWN keys, then press and hold the Power key.
  • When the Samsung Galaxy S7 shows on the screen, release the Power key but continue holding the Home and Volume DOWN keys.
  • Wait until the Download screen appears.
  • If you can boot the phone in download mode but not in other modes, that means that your only way out may be to flash a stock or custom firmware.
  • Use Google to look for a guide on how to do it.

Boot in safe mode

  • Press and hold the Power button.
  • Once the ‘Samsung Galaxy S7’ logo appears, release the Power key and immediately press and hold the Volume Down button.
  • Continue holding the button until the phone finishes rebooting.
  • Once you see the text “Safe mode” at the bottom left corner of the screen, release the Volume Down button.
  • The only difference of safe mode from normal mode is that the former prevents third party apps from running. If you can boot the phone in safe mode but not in normal mode, uninstall all apps until the issue (that prevents you from booting normally) is eliminated.

If the phone remains unresponsive after draining the battery and charging it, call Samsung or your carrier for repair or replacement.

Problem #2: Galaxy S6 won’t load beyond Samsung splash screen

I have a new 2 month old Samsung Galaxy S6. It has been fine up to now but last night immediately after hanging up on a Skype call the phone tetradoxinent black and then displayed start off page (image that come up when you switch the phone on). Then it froze like this. I know it only had about 15% battery left so i ignored it during the night and imagined it would run out of battery. This morning i woke up and the phone was off. I charged up the battery and tried to switch it on with no success.

After checking on the internet i learned about the ‘power button + volume down button’ and it switched on but is now frozen once again on the Samsung starting page. I have tried to reboot several times using the same 2 buttons and always restarts but stays frozen on that page. I’m currently travelling abroad for another 2 and a half months in Asia so i can’t take it to the shop where i bought it from.

Also, when you ask for the android version my phone uses, i have selected the first option because it is compulsory, however i don’t actually know what Android version my phone uses. Any good advice? Thanks in advance. — Alhena105

Solution: Hi Alhena105. If the phone no longer boots normally, there’s very little to nothing that you can do about it. Try booting the phone in other modes, like what we suggest to Mark above and see if you can force the phone to work normally. If not, try booting again in download mode and see if you can flash a stock firmware. This procedure requires a good guide and correct firmware so make sure you find a good reference online. Use Google to look for a guide on how to do it.

Problem #3: Video keeps on showing up on Galaxy S6

On my Galaxy phone I have a random video that pops up about every few hours. Does not matter which app I am in. Sometimes while I am texting and it has happened on the home screen without even an app being touched. It has a X in the upper right corner so I can end it. The phone has never been rooted and I only go to Google Play for my apps. So I am thinking it must be from a webpage I visited. I have tried clearing cache. I have uninstalled apps that were put on since I noticed the issue. So far no change. I have Lookout for an antivirus and since this issue started I have installed Adguard & Addons Detector. But nothing has worked. I am coming pretty quick to a factory reset as being my last option. — Jake

Solution: Hi Jake. If the video that keeps popping out are ads, then your phone may be infected with an adware. Do a factory reset, observe the phone for a few days and make sure that you don’t install anything during this time. If the issue won’t happen during the observation period, then one of your apps must be to blame.

For reference, these are the steps on how to factory reset your S6:

  • Turn off your Samsung Galaxy S6 Edge.
  • Press and hold the Volume Up, Home and Power keys together.
  • When the device powers on and displays ‘Power on logo’, release all keys and the Android icon will appear on the screen.
  • Wait until the Android Recovery Screen appears after about 30 seconds.
  • Using the Volume Down key, highlight the option, ‘wipe data/factory reset’ and press the Power key to select it.
  • Press the Volume Down button again until the option ‘Yes — delete all user data’ is highlighted and then press the Power key to select it.
  • After the reset is complete, highlight ‘Reboot system now’ and hit the Power key to restart the phone.

Problem #4: Galaxy S6 keeps showing “sorry system UI not responding” after installing Verizon update

I install Verizon security update like it told me to and the install did not install correctly I guess. Now every time I turn my phone on it says “sorry system UI not responding.” I have tried everything, safe mode, clear cache, put it in easy mode, put it in ultra saving mode. All I need from the phone is some pictures. I have not tried a full reset yet due to this problem. I am stuck in ultra power saving mode now and my computer can’t connect to my phone since its in ultra power mode. Any help getting it out of ultra mode? Everytime I click off for ultra mode it says “sorry system ui not working” and the phone resets. Same when I go to photos to sync, it just restarts before doing anything I need. Any help would be amazing, thank you!!!!!! — Chris

Solution: Hi Chris. We know where you’re coming from but unfortunately, factory reset is just as necessary as wiping the cache partition. There’s just nothing else that you can try to get the phone back in working order other than this procedure. Obviously, doing so will delete everything off the phone’s memory but it’s either that or letting your phone become an expensive paperweight.

Problem #5: Galaxy S6 cannot send SMS in Google Hangouts app

Cannot send SMS texts via 3rd party apps. I can receive all texts, cannot send SMS texts through Hangouts or Google Messages. however I can send MMS through these apps with no issues. It started with my old S6 Edge and I got a replacement due to another issue but the problem remains. I have done a hard reset and a full data wipe to factory settings and still not working. It will just sit on ‘sending’ for a few minutes and then give ‘sending failed, tap to retry’ message. Samsung and AT&T are unhelpful as they said that Hangouts is a 3rd part app. Don’t agree since it comes preloaded on my phone from the factory, but still no use. Worked up until two weeks ago and I did not change any settings or download any new apps at the time it stopped working. — Jahn

Solution: Hi Jahn. We don’t work for Google so we are not aware how their products work in the background, specifically on how Hangouts sends and receives SMS. We think third party messaging apps like Hangouts continue to use the registered message center number on the device. That means that if you’re having issue sending SMS via third party apps, it should be replicated on the first party messaging app as well. So our question is, are you having an issue sending SMS via first party messaging app too? If you are, then make sure that the message center number is set correctly. If you don’t have the right number, contact your carrier and ask for it.

On the other hand, if the correct message number is already in place and you have no issue sending SMS via the primary messaging app, we suggest that you contact Google and ask them for support.

Problem #6: Galaxy S6 damaged by water stuck in safe mode

I have unfortunately dropped my Galaxy S6 in water and damaged it. At least 2 of the three water damage stickers are showing damage (2 red ones). Everything seems fairly well functional despite this except my charging is screwy but I’m confident I know how to fix that, which leads us to the real issue. The phone is now stuck in safe mode. I had this problem once before, except no water involved, but I have 2 S6s.

So, I swapped the bent button for the good one but this time the button isn’t bent. I even completely removed the button and still safe mode. I tried booting using the power+ volume up method (didn’t work) AND home+ power+ volume up and down which took me to a warning about custom os installation. I was unable to choose either option.

While on and in safe mode the volume up works perfectly but volume down doesn’t work at all though in call volume decreases on its own. Also it has magically come on and NOT be in safe (2 out of 100 tries) but the phone is also cutting itself off randomly and that kicks it back into safe mode.

I plan to clean the logic board with isopropyl tonight and see what that does. My apologies for being so long winded and thank you in advance for any wisdom you could bestow on me. — Flawlessempathy0114

Solution: Hi. Flawlessempathy0114. Android troubleshooting is straightforward — if software solutions don’t work, then hardware must be to blame. Add in the fact that the phone has been exposed to water and you have a solid case of hardware malfunction. That said, the only thing that we can tell you is to have the phone repaired. If you want to do the repair yourself, try to find a good guide via Google.  Our blog does not provide hardware troubleshooting and solutions.

 


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Google Apps customers can now have Hangouts Video Calls with up to 25 users

HangoutsIf you’re a customer of #GoogleApps (Business, Education or Government), you can now have a #Hangouts video conversation with up to 25 participants. The limit was previously capped to 10 users per video call, but Google is now offering this nice little incentive to users of Google Apps. Standard users will not see this change, though, so their limit will still be restricted to 10 participants per video call.

Google mentions that the changes will be spotted over the course of the coming days, so users who rely on Hangouts for their video calls should soon be able to add more users to their conversation. This is a server side update as the new feature will reflect on the web version of Hangouts, which essentially negates the need for a full blown update like on mobile devices.

So how exactly will 25 people manage to hold a video conversation? Well, Google claims that only 10 of the most recently active participants will be displayed at the bottom of the screen and the windows will change depending on the user that was more recently active in the conversation. This is a measure taken by the company to save bandwidth for the users.

Are you a Google Apps customer? What do you make of these changes? Sound off below.

Source: Google Apps

Via: 9to5Google

Google apparently releasing a new messaging client with chatbots

Google Instant Messaging

Google

A recent rumor spoke of how #Google #Hangouts could lose its ability to send and receive SMSes. It is now being said that Google could be looking towards releasing a new messaging client, with the chat bots functionality in tow. This would allow users to ask questions from the bots and get results directed from Google Search.

It is said that Google might even enable support for third party chat bots so that the users can access the offering even from other apps. It still appears to be early days, so it’s still too early for us to comment on its feasibility.

But it seems like this plan could go well with the proposed closure of SMS/MMS on Hangouts and have Messenger as a standalone messaging app. But does it make sense for the Mountain View giant to launch a third messaging client? That’s something for only time to tell. For now though, we suggest you take this report with a pinch of salt as there’s barely anything in the means of a confirmation.

Source: WSJ

Via: Android and Me

Google Hangouts could lose SMS and MMS functionality soon: Rumor

Google Hangouts

Google Hangouts

If a new rumor is anything to go by, the #GoogleHangouts application could soon lose support for SMS and MMS. As we know, the app started supporting text messages quite a long time ago. Most users are using Hangouts as their default SMS application right now, so this could disappoint those users. However, given that Google is already offering the standalone Messenger application for Android devices, the switch might actually help the customers.

It is unlikely that this change would impact Google Voice users as it functions independently, despite using Hangouts for messages. So basically, this will only impact those who are relying on Hangouts as an alternative to their default SMS client.

Hangouts initially had a lot of issues, especially with group texts, but Google fixed them subsequently. Hangouts today is a pretty decent application that can serve as an alternative to your standard SMS client. So we’re not really sure why the company would want to remove this feature from the app.

Any theories?

Via: Phandroid

Hangouts 5.1 update now live [Download]

Google Hangouts

Google Hangouts

#Google recently sent out a massive update to #Hangouts which introduced an all new UI and brought some other features to the app. The Mountain View giant has just sent out yet another update to the app which introduces a couple of bug fixes on board and also introduces what appears to be accessibility and user interface improvements.

There won’t be major changes of course, so don’t expect things to be drastically different once you install the update on your smartphone. If Google is yet to send the update to your device, you can choose to update manually thanks to the APK download link you can find here.

This comes signed from Google, so you can download it with complete confidence. The official update should be on its way anyway, but downloading the APK manually should be a viable option if you can’t wait long enough.

Already received/installed the update? Make sure you hit the link below to download the app.

Via: Android Police

Hangouts 5.0 update now officially available

Google Hangouts

Google Hangouts

#Google #Hangouts on iOS has already received the coveted version 5.0 update recently. However, #Android users were sadly left out in the dark. But that changes today with the official update now available for download through the Play Store or via APK sideloading, which will bring some new features to the popular IM app from Google.

The update was originally expected to arrive last week, but it turned out to be a false alarm. But this time around, it’s rolling out to a wide range of customers and can be found in the Play Store under the updates section. If you’re yet to see the update notification on your device, make sure you head over to the link below manually to check for a pending update.

The update can also be downloaded from an unofficial link where the official APK has been uploaded. Hit the link below for more details.

Hangouts 5.0 Download Link

Via: Reddit, Android Authority

Hangouts 5.0 update could be available today with a revamped design

Google Hangouts

Google Hangouts

With today being Wednesday (as in, Update Wednesday), there’s speculation that #Google might officially send out the #Hangouts 5.0 update for Android devices. This update will change the design to a great extent and also bring forth some nifty features that should make usage a lot more streamlined and better.

GIFs should start working better on Hangouts now, although Google did enable support for this previously. Messages will load faster and the overall lag has been reduced to a great extent. So if you’re a user of Hangouts, make sure you keep an eye on that notifications bar for a pending update.

We must reiterate that not all users will get the update right away, so maintain patience if you’ve not received an update. Also, this word comes from an industry source and Google is yet to confirm it, so don’t be surprised if the rollout is postponed.

Interestingly, iOS users have already received the Hangouts 5.0 update some days ago with another bug patching update being sent out subsequently. We can only hope that Google was saving the best for the last by delaying the rollout for Android users.

Via: Phandroid

Tip: You can beam your Hangouts call from one device to another using NFC

Google Hangouts

Google Hangouts

With #Android 4.0 Ice Cream Sandwich, #Google officially offered software support for the NFC feature with the ability to beam content to other devices. And today, five major iterations later, we’re seeing excellent utilization of the feature within one of Google’s core apps.

It is found that users on a #Hangouts call can conveniently transfer the call to another Android device (assuming it has all the same Hangouts accounts) using NFC beaming.

This is a very good feature and could let you switch devices conveniently without breaking the flow of the conversation, although we think there could be a gap of a couple of seconds. The switching is pretty seamless though and all you have to do is tap the two devices together and you will be prompted to accept the beaming.

Unfortunately, some devices without an NFC chip inside (like the OnePlus 2) cannot make use of this feature. This is slightly unfortunate as most new smartphones and even tablets come with NFC. Do you use Hangouts voice calling frequently? What do you make of this feature?

Source: +SteveSolomon – Google+

Via: Phandroid

Hangouts Splits From Google+ On The Web

New Hangouts

After splitting off Photos from Google+ earlier this year, Google is now doing the same with Hangouts on the web. Now, instead of having to go through either Google+ or Gmail, you can just head to the main site.

The new site gives some easy access to all of their Google contacts and various ways to contact them, including audio and video calls, and messages. If you click on one of the big new buttons, you’ll immediately be launched into either a new call or new text conversation.

Google Hangouts engineer Jordanna Chord outlined some of the improvements:

“We are launching another way to use Hangouts today.  From our new site you’ll be able to take advantage of the best of Hangouts in the browser, along with an inspiring image to get you through the day. Check it out and let us know what you think.”

So if you use Google Hangouts, you can just head to the new site here. Enjoy communicating with your friends and family!

Source: Jordanna Chord and Google

[Download] Google Hangouts gets a major design update, bumps to version 4.0

Google Hangouts

Google Hangouts on Android has just been updated on the Play Store to version 4.0. This, as you’ve probably guessed by now, brings forth an all new design and improved integration with Android Wear smartwatches. With this update, you can now view conversations and respond to them directly from your wearable.

The general user interface of Hangouts on mobile has also been changed and looks less cluttered now, mainly due to the decrease in font size. So what else is new with Hangouts 4.0? Check out the changelog below for more:

  • Hangouts is sleeker. Now updated with material design, Hangouts has a new look and feel: items respond to your touch in more intuitive ways and transitions between tasks are more fluid.

  • Hangouts is simpler. The new Compose button makes it easier for you to start a new group or conversation. Our streamlined contacts list helps you find the right person quickly. And attachments have been revamped and simplified, so sharing—of emoji, GIFs, your location, even multiple photos at once—is a snap.

  • Hangouts is faster. Whether you’re sending a quick message or video chatting with family, you don’t want hold-ups. We’ve been obsessively fixing bugs and speeding up message delivery to make Hangouts faster and more reliable. Bonus: less battery consumption.

  • Make affordable calls from the Hangouts Dialer, now with Outbound Caller ID (so your friends won’t get any more calls from the great “Unknown”).Use Hangouts on Android Wear when you really have an eye on the time (just say, “Ok Google, send a Hangouts message,” into your watch).

  • Receive and reply to group MMS messages in Hangouts using Google Voice.

  • Use Hangouts on Android Wear when you really have an eye on the time (just say, “Ok Google, send a Hangouts message,” into your watch).

  • And if you’re not around but want friends to know what’s on your mind? Custom status messages are back.

The update has also arrived on the Google Play Store, but if you’re not seeing it just yet, make sure you grab the official APK file from the link below.

Hangouts 4.0 APK Download (MediaFire)

Source: Google Blog, Google Play Store

Via: Droid Life

New security vulnerability ‘Stagefright’ spotted on Android

Android Security Malware

Security on Android has always been a hotly debated topic. While Google has done its fair share to curb this menace, there’s no denying that hackers are still finding ways to find security loopholes on Android.

The co-author of Android Hacker’s Handbook and a security researcher at Zimperium, Joshua Drake mentions that the Hangouts application on Android has a massive loophole which allows any malware attacked to be masked in a video, without the users notice. The user doesn’t even have to open the message and the malware would creep in anyway.

The way it works is that a malware code is built into a short video and sent over to the target. And by default, Hangouts would auto-download that video so that the users are able to watch the video later at their convenient time. This is where the malware makes its way to the device, ultimately gaining access to the storage, camera and even the microphone.

Thankfully, Drake has seemingly sent out the full details of this security bug to Google, which means that a patch should be on its way soon. But even then, a patch cannot be sent out to all Android devices simultaneously as Google only has control over the Nexus devices.

Source: NPR, Zimperium

Via: 9to5Google

Google Hangouts now has 1 billion pre-installs

Hangouts Logo

Hangouts Logo

Google Hangouts has joined the elite list of Google apps that have surpassed the 1 billion installs mark. While the likes of Gmail, YouTube etc have already crossed the 1 billion installs mark, Hangouts was yet to breach the magical figure. This shouldn’t come as a surprise to the users as Hangouts is now pre-installed on all Android phones with Google services, so every Android device activated will automatically count as one install for Hangouts.

The app can also be used as an SMS app, thus offering the versatility of an IM client and a messaging service combined. However, with Google launching the standalone Messenger app for text messages, Hangouts is seldom used.

Individual third party apps like Facebook, WhatsApp Messenger and more recently, Facebook Messenger have all surpassed the 1 billion mark comfortably, which when we think about it is a bigger deal considering that they have to be manually installed by the users in many cases.

Via: Phandroid

Update to Google Search lets you send Hangouts messages using voice

Hangouts Logo

Hangouts Logo

Voice commands on Google is already capable of performing quite a few tasks. And a new update to Google Search includes the ability to send voice messages to Hangouts contacts. Users were previously able to open voice search and send SMS and make voice calls, but not send messages on Hangouts. This applies even if you’re not using Hangouts as your default messaging app.

To make use of this feature, customers will have to say something as simple as “send hangouts message” followed by the contact’s name. It’s a very simple addition really and something which can make lives much easier for users.

The feature should be rolling out on a server level, so users might not need a separate Google Search update to access this. Bear in mind that it might be limited to a few regions at first, so don’t lose your patience if you can’t see the feature on your device yet.

Although the functionality is limited to just Hangouts for now, we can’t rule out the likelihood of other apps getting similar treatment.

Via: Droid Life