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Galaxy S8

5 Best Phones For Republic Wireless in 2019

If you’re looking to upgrade your phone for next year, you should consider the many excellent options Republic Wireless has. You have a huge advantage by going with Republic Wireless, as they allow you to pick up a high-end phone, bring it to their carrier, and get it on a data plan at extremely low costs.

ProductBrandNamePrice
GoogleGoogle Pixel 2Buy on Amazon|$572.24(Price as of 02/16/2019 05:30 ET)
SamsungSamsung Galaxy S8 Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$414.99(Price as of 02/16/2019 05:31 ET)
MotorolaMotorola MOTO Z PLAY (XT1635) Factory Unlocked Phone - 5.5\" ScreenBuy on Amazon|$249.99(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8+ Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$465.99(Price as of 02/16/2019 05:31 ET)
MotorolaMotorola Moto G XT1540 Unlocked Cell Phone - BlackBuy on Amazon|$118.5(Price as of 02/16/2019 05:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

Follow along below and we’ll show you the 5 best phones for Republic Wireless in 2018.

Samsung Galaxy S8

Easily the best phone of 2018, the Galaxy S8 is a fantastic option for those looking to bring a phone to Republic Wireless. With this phone, you’ll get media experiences like you’ve never seen before.

It has the famed Infinity Display (curved display) with Quad HD+ 2960×1440 resolution, a 5.8-inch screen, a 3,000mAh battery, the Dual Pixel rear-facing camera, and expandable storage.

You can pick up a brand new GSM Galaxy S8, Unlocked for just $725 over on Amazon.

Buy it now: Amazon

Google Pixel 2

If you’re looking for the latest and greatest from Google, the Google Pixel 2 will be right up your alley with a 5-inch AMOLED 1920×1080 display, a Snapdragon 835 processor, 4GB of RAM, a 12.2MP camera and a 2,700mAh battery.

The phone has an updated design from last years that many thought strange. The phone looks more modern and sleek now. It comes in Kinda Blue, Just Black and Clearly White colors.

The phone is almost $900 on Amazon, but that’s because it’s in short supply right now. It should come down over the next of weeks to around $650. But even if you can’t wait, you won’t regret it, as this is a fabulous phone from Google that’ll work on Republic Wireless.

Buy it now: Amazon

Motorola Moto Z Play

Next up is the Moto Z Play from Motorola. This was previously a Verizon exclusive, but is now open for all carriers, including Republic Wireless. With it, you can even expand functionality through modular additions (sold separately).

It has a 5.5-inch Full HD display, a 16-megapixel rear-facing camera, 32GB of internal storage, 3GB of RAM, a Snapdragon 625 processor and a 3,510mAh battery that is capable of lasting up to 50 hours, depending on how you use it. With TurboCharge functionality, you can get up to a nine hour charge in just 15 minutes.

This is a phone you can’t go wrong with, especially if you need something that can last long during work and play. You can pick this one up off of Amazon for $360.

Buy it now: Amazon

Samsung Galaxy S8+

Another great option is the Samsung Galaxy S8+, a bigger and better version of the smaller Samsung Galaxy S8.

If you’re a media aficionado, the Samsung Galaxy S8+ is the phone for you. It has a much larger 6.2-inch display. You still get all of the extra technologies with it–the Infinity Display and the Quad HD+ 2960×1440 resolution. The difference here is that you get an an extra .4-inches of real estate to watch media on, which is a huge increase for smartphones, even though it may not necessarily seem like it on paper. It makes it perfect for watching YouTube or catching up on TV shows or movies during long flights.

You can pick this one up off of Amazon for $750.

Buy it now: Amazon

Motorola Moto G4 Play

Lastly, we have the Moto G4 Play from Motorola. If you’re looking for a great phone at an affordable price, the Moto G4 Play checks that box and more.

This is a pretty robust phone for the cost. You get a 1.2GHz processor, 2GB of RAM, a 5-inch 720p HD display, an 8-megapixel rear facing camera, 128GB of expandable storage and an impressive for 2,800mAh battery. Your mileage may vary, but the battery on the G4 Play is most impressive, as it can easily last you well into the evening and into the next day, depending on your usage.

If you’re on a budget, the Moto G4 Play really is a great phone. You won’t be able to find a cheaper phone that can last you as long, especially one with a really good display and ability to take excellent photos.

You can pick up the Moto G4 Play on Amazon for $135.

Buy it now: Amazon

Verdict

So, which phone should you pick up? We recommend either the Google Pixel 2, Galaxy S8 or Galaxy S8+; they’re Google and Samsung’s flagships, respectively, for 2017, and are only going to get cheaper going into 2018. They’re all-around solid smartphones.

If you don’t have the cash to spend, the Moto Z Play is a great option. And if you’re really cash-strapped, the Moto G4 Play is still a great phone, despite being labeled in the budget sector.

ProductBrandNamePrice
GoogleGoogle Pixel 2Buy on Amazon|$572.24(Price as of 02/16/2019 05:30 ET)
SamsungSamsung Galaxy S8 Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$414.99(Price as of 02/16/2019 05:31 ET)
MotorolaMotorola MOTO Z PLAY (XT1635) Factory Unlocked Phone - 5.5\" ScreenBuy on Amazon|$249.99(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8+ Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$465.99(Price as of 02/16/2019 05:31 ET)
MotorolaMotorola Moto G XT1540 Unlocked Cell Phone - BlackBuy on Amazon|$118.5(Price as of 02/16/2019 05:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

5 Best Phones For Cricket Wireless in 2019

New flagships are always launching from all of the big companies. And at the time, they’re usually quite expensive. But now that we’re ending 2017, all of the major flagships have gotten a whole lot cheaper. AT&T might say a Galaxy S8 will cost you $800, but you can usually snag one for hundreds less.

Best Phones For Cricket Wireless

ImgAmazon.com LinkBrandProductAmazon.com LinkPrice on Amazon.com
SamsungSamsung Galaxy S8651.01
SamsungSamsung Galaxy Note 8598
SamsungSamsung Galaxy S8+465.99
LGLG V20359.98
LGLG G6218.95

Today, we’re going to show you our top 5 picks for the best phones for Cricket Wireless going into 2018. If you’re looking to upgrade to a flagship on the cheap, you need to check out these devices.

Samsung Galaxy Note 8

Looking to get Samsung’s latest and greatest? Then the Galaxy Note 8 will be the phone right up your alley. The primary focus of this phone is productivity. That said, it comes with a large 6.3-inch screen so you can use a variety of built-in multitasking features. The Infinity Display it’s equipped with looks great as well, allowing you to get an enormous amount of enjoyment out of videos, movies or TV shows.

The only downside is that it has a smaller battery than the Samsung Galaxy S8+. Not only that, but the S-Pen isn’t too useful. Many say they’re going to use it religiously, but never actually do, not making the extra $150 for this phone worth it. But, if you’re one of the few who does want to take advantage of the S-Pen, hit that Amazon link below.

Buy it now: Amazon

Samsung Galaxy S8+

If you want that same big screen, your best alternative is the Samsung Galaxy S8+, costing substantially less. You still get the huge 6.3-inch screen (and some multitasking abilities, but not all) for enjoyment in all types of media.

The huge benefit to the Samsung Galaxy S8+ is that it has a massive 3,500mAh battery, which is even larger than the more demanding Galaxy Note 8’s battery. This ensures that you’ll be able to still use your phone well into the evening.

You can pick it up off of Amazon below.

Buy it now: Amazon

Samsung Galaxy S8

Not into large phones with massive 6.3-inch displays? Than the Samsung Galaxy S8 might be right up your alley with its 5.8-inch display. The phone fits perfectly in the hand, and despite having the curved edges on both sides of the phone, holding it in the hand doesn’t accidentally open any apps or anything.

The downside to the smaller screen is that you do get a smaller battery. A whole 500mAh less at 3,000mAh, actually. Due to the smaller screen size, you should get the same amount of juice that you would out of a Galaxy S8+, but you’re mileage may vary.

Buy it now: Amazon

LG G6

Samsung rocked the market with the Infinity Display in its flagships this year, but one that shouldn’t be forgotten is the G6 from LG. If you’re looking for a traditional smartphone that has only been perfected on this year, the LG G6 is the way to go. You get a large 5.7-inch display, but without the “edges” on the Samsung devices.

It actually has a larger battery than even the Galaxy S8 at 3,300mAh. You’re certain to be able to get a lot of life out of this one on a single charge. The LG G6 is also relatively cheap to get into, in comparison to the Samsung devices.

Buy it now: Amazon

LG V20

Or, maybe you’re looking for a bigger and badder version of the LG G6? In this case, LG is now offering its V20 (a competitor to the Galaxy Note series). It has a massive QuadHD display, perfect for multitasking or watching videos, movies and TV. It has a sweet 16-megapixel dual-camera setup as well, capable of capturing video in 4K.

With the LG V30, you’re also getting a sizable battery (slightly less than the G6) at 3,200mAh, and it’s removable; you’ll no doubt get less juice out of it than the LG G6 due to the increase power the V20 will be pulling, but you’ll still be able to get a day out of it easy.

You can grab the new LG V20 on Amazon at the link below.

Buy it now: Amazon

Verdict

So, which flagship phone should you get on Cricket Wireless for 2018? If you’re a multitasker, we recommend the Galaxy Note 8 first and the LG V30 second, as the S-Pen in the Samsung device can really help with productivity. If you’re looking for a big screen with plenty of battery, the Galaxy S8+ and LG V30 are optimal options. Or, if you’re just looking for a traditional smartphone with a stunning experience, both the Galaxy S8 and LG G6 are excellent choices.

Best Phones For Cricket Wireless

ImgAmazon.com LinkBrandProductAmazon.com LinkPrice on Amazon.com
SamsungSamsung Galaxy S8651.01
SamsungSamsung Galaxy Note 8598
SamsungSamsung Galaxy S8+465.99
LGLG V20359.98
LGLG G6218.95

Galaxy S8 moisture detected error, won’t charge due to moisture detected error, other issues

We’re just starting to publish #GalaxyS8 issues and solutions so welcome to one of the first few posts for this device. We will be publishing more of the same articles in the coming days so keep out for them.

If you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page.

When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Below are specific topics we’re bringing for you today:

Problem 1: How to fix Galaxy S8 moisture detected error, won’t charge due to moisture detected error

My new Samsung S8 immediately for no reason told me to shut it off due to moisture in USB…so I did for a few hours….then it was doing nothing when I went to turn it on so I did what most would with an older phone sat it in rice for a day…then I turned it on and it would come on with a brand new fast charger and showed a battery with an wall outlet picture under it so I check my cords an outlets.. on some other chargers it buzzed and buzzed repeatedly…..eventually after messing with it check water damage and such it came in and acted as if it was downloading something so I let it try …hole bother day goes by nothing happens…i’ve watched Youtube videos read forums and searched everywhere I’m stuck what do I do??? — Meganborecky03

Solution: Hi Meganborecky03. You have come to the right place.  If your phone keeps showing moisture detected error, we have a few fixes for your to try below. This error message usually shows up if the system detects moisture or water in the USB charging port. It doesn’t mean that the phone is damaged. It only indicates that the device blocks charging via USB charging port to prevent shorting other components.

Moisture Detected Fix #1

With that said, usually this error occurs when you are charging your phone while the phone is off.  As simple as this may sound, but simply turn on your phone first (or reboot your phone) and then plug in the charger.  It’s simple as that.  The moisture detected error typically show up when you try to charge the phone while the phone is off.

Moisture Detected Fix #2

If your phone is out of battery and you cannot turn on the phone first prior to charging, then try holding the power button and volume down at the same time, and while holding both buttons, plug in the charger, you should see phone load up with the last bit of juice.

Moisture Detected Fix #3

And if you’re still getting the error, the last thing you can do is to take advantage of the wireless charging function.  You would likely have to pick up a new wireless charger if you don’t already have one.

Moisture Detected Fix #4

Here’s a low tech solution, take a Q-Tip and clean around the charging USB port to make sure it’s completely dry and dust free.  Also try using a blow dryer at low heat to blow around and dry out the area.  You might think this is so obvious and simple, but it has worked for several of our readers!

Moisture Detected Fix #5

By the way, you may continue to get this error over and over, even if your phone have not come near any water in days.  What we’ve found is that you can try this:

  1. go to apps settings
  2. go to system apps
  3. USB Settings
  4. Storage
  5. clear data
  6. reboot phone

comment below if this helps!

Problem 2: Galaxy S8 charger won’t go all the way in to the charging port

Hi. I recently had an upgrade to the Samsung S8 and twice now the charger jack plug has stopped going in to my phone to allow it to charge. i only ever use the charger that was supplied and it worked fine for 2 weeks, then stopped. i had a complete replacement and the same thing has happened this morning. I can get the jack plug to go in, so it slow charges but that is it. There is no debris or anything in the charger jack plug or the phone so im at a loss Please help i am a nurse and need my phone and find it unacceptable to have this problem happen again. Thanks. — Cheryl

Solution: Hi Cheryl. Your problem is hardware related so you don’t want to do anything to damage the charging port. There may be a bent pin in the port that causes this problem. We know it’s hard to really see the inside of the port without the aid of some form of magnification so we suggest that you let a professional take a look at it. If the device is covered by a replacement warranty, we suggest that you demand for a new phone instead of going through repair.

Problem 3: Galaxy S8 won’t send SMS to random contacts

I sent 6 text messages yesterday morning (Wed 5am) to my close family and friends. I text them regularly. and all failed and I cannot resend them either because they fail. However I can send messages to my husband (I text him all the time) and random friends. I even deleted their contact info and re-entered them in hopes that would help but it didnt. I have also turned my phone off for an hour in hopes that would help–it didn’t. — Storm

Solution: Hi Storm. The first move that you want to do here is to ensure that this is not app-related by wiping the cache and data of the messaging app. Here’s how to do that:

  1. Open the Settings menu either through your notification shade (drop-down) or through the Settings app in your app drawer.
  2. Navigate down to “Apps”. This may be renamed to something like Applications or Application Manager in OEM skinned versions of Android 6 or 7.
  3. Once in there, look for the messaging app and tap it.
  4. You’ll now see a list of stuff that gives you information about the app, including Storage, Permissions, Memory Use, and more. These are all clickable items. You’ll want to click on Storage.
  5. You should now clearly see the Clear Cache and Clear Data buttons for the application.
  6. Try wiping the cache first and observe how messaging works. If the problem stays, do the Clear Data option.

Tapping on Clear Data button deletes all your conversation threads so if you want to keep a copy of some, make sure to back them up ahead of time.

Another good thing to do in this case is to try using another messaging app. Doing so will help you identify if the problem is due to a bug in the current app or not. There are many free messaging apps that you can use like Google Hangouts or Facebook Messenger so just take your pick.

If the problem remains regardless of the messaging app, contact your carrier. The problem may lie on their end. Even if not, they’re still obligated to help you fix the problem though.

Problem 4: Galaxy S8 screen becomes totally black when Maximum Power Saving Mode is enabled

Yesterday, i turned my phone onto Maximum Power Saving mode through a notification. Now when phone turns on, i see boot screen, but screen is black after loading. If i press the Bixby button, a special Android notification pops up at bottom that can’t use Bixby in Maximum Power Saving Mode. I rebooted and charged it, no help. I can load it into recovery mode and it shows the screen fine. i tried wiping the cache, but no help. If i try loading into Safe Mode, i have same issue as normal, it’s a black screen, but says ‘Safe Mode’ at the bottom left. But i can’t see anything so i can’t uninstall anything. I tried ringing the phone and trying to answer it by swinging across, but that doesn’t work. Thanks for your time. — Vinnie

Solution: Hi Vinnie. Is it possible that you may have simply set screen brightness to the lowest setting? We don’t know if we understand your concern correctly as we haven’t heard or experienced this problem ourselves. We tried replicating your case in our own S8 and everything works fine, even if screen brightness is at its lowest. We suggest that you do a factory reset via Recovery mode and see how it goes from there. Otherwise, just stay away from Maximum Power Saving mode at this time until we can find more information about this problem. We’re going to update this post once we have an effective solution.

Problem 5: Galaxy S8 stops charging after charging port got wet, moisture detected error showing up

Hi. I saw Samsung’s commercial opening the Galaxy S8 from the box under water in a shark cage and then recording the sharks. So i put my phone in the water at the beach yesterday for 10 seconds. It’s still working but the charging port says moisture detected and it will not charge. It’s been 24 hours. Is the phone water proof or not? I bought a wireless charging port. — Heather

Solution: Hi Heather. We’ve seen the commercial too and we say it’s a bit extreme given the fact that the phone is not technically water proof. It’s only water-resistant in up to 5 feet (1.5 meters) of water for up to 30 minutes and even so, we won’t tell you to intentionally dunk your $700 phone in water. That’s because water-resistance protection is simply not water proof protection. Period. If you want to see the difference between water resistance and water proof protection, do some little Google search.

Now, for your main problem (well It’s not really a problem), you don’t have to worry at all. Try the steps we mentioned above to fix moisture detected error for Galaxy S8.

Problem 6: Galaxy S8 icon notifications for SMS won’t show, first call attempt always goes to voicemail

I have a new Galaxy S8 and I’m not receiving text notifications at all when the screen is unlocked or when it is locked. I do not care about notification sounds; I’m not getting the icon notifications, which I care about. I double-checked my notification settings, and messages has notifications set to allow. I double-check blocked application notifications under “advanced,” and notifications for messages are also set to “allowed.” I’m not sure if you can help me solve another riddle, but for the past 3 months or so, every time I have called my partner, the phone call goes to voicemail the first time, even when he’s not on the phone, and then the second time goes through. This is causing me to lose my mind! No one else mentioned to him that this happen when they call him. I live in Kansas and he lives in Iowa. He has an iPhone 6, and I’ve had 3 phones over the past 3 months, all of which this happens with. When I’m in Iowa, the problem usually goes away (but not always). Thanks for your help! — Cydney

Solution: Hi Cydney. To ensure that you’ll get an icon notification for SMS, you have to enable Allow notifications option under Advanced settings of the Messenger app. Here’s how to do that:

  1. Open Settings app.
  2. Tap Notifications.
  3. Move slider to the right for the messaging app you’re using.
  4. Tap ADVANCED button at the top right.
  5. Tap the messaging app you’re using.
  6. Move the slider to the right for Allow notifications option.

If these steps won’t fix the issue, try wiping the cache partition by doing the following:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Should the issue remain, you can also try a full factory reset. Here’s how:

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

Your second concern regarding initial call attempts going directly to voicemail may be network-related, or something caused by a bug in the software so you want to talk to your carrier about it. If factory reset won’t fix it as well, coordinate with your network’s technical team to solve it.

Problem 7: Galaxy S8 drains battery fast and won’t charge fully

Took pictures in salt water. A little while later the phone started glitching and the battery drained. Let it dry out for a few days and tried charging the phone, but it would not charge past 10%. Replaced the battery but would not charge past 45%. Wiped the cache partition and rebooted, afterwards the phone showed 96%. Now when the phone charges it won’t show past 18%-45% but it’ll last all day. Sometimes when I have the phone plugged in the battery still drains. When that happens it’ll restart and then it shows a charge of somewhere in the 90% range.

Tried wiping the cache partition again but nothing changes. Not sure if i have a defective battery or if it could be anything else. Any info with this issue would help. Thank you. — Eddie

Solution: Hi Eddie. Try recalibrating the battery first and see how it goes from there. If you haven’t tried doing this procedure, here’s how it’s done:

  1. Use the phone by playing games or doing tasks to hasten power discharge, until the phone turns itself off.
  2. Turn the phone on again and let it turn itself off.
  3. Charge the phone without turning it back on.
  4. Wait until the battery says it fully charged to 100%
  5. Unplug the charger and turn the phone on.
  6. If the phone says it’s not 100% anymore, turn it off, plug the charger back in and wait until 100% charge is reached.
  7. Unplug the charger the turn the phone on again.
  8. Use the phone until you drain the battery down to 0.
  9. Repeat the cycle once.

If nothing will change after a battery calibration, do a factory reset. If that won’t help either, there must be a physical damage to the phone that needs fixing. Send it in for repair or replacement.

Problem 8: Galaxy S8 won’t turn off

My daughter forgot her password after she put her fingerprint in her Galaxy S8 now the phone doesn’t recognize the print & wants the password. I have tried to hard reset this phone but it won’t let me turn it off. Any suggestions on how I can get this problem fixed so this phone isn’t a paperweight????? — Xxkimberlyxx08

Solution: Hi xxkimberlyxx08. The most effective way to restart an unresponsive or frozen S8 is by simulating a “battery pull,”  also known as soft reset. Here’s how:

  1. Press and hold the Power and Volume Down buttons for at least 10 seconds.
  2. Once the phone starts to vibrate, let go of the buttons.

Hopefully your phone will restart normally and you would be able to turn it off afterwards. If that won’t work though, simply wait until the drains the battery.

Problem 9: Can’t turn off camera shutter sound when taking photos in Galaxy S8

Wanted to turn off camera “click.” Have done so by muting system sounds. But…I don’t know what other sounds I’m turning off by doing so. Can you give me a list? I’m having trouble finding out through googling. Thanks. — Mitch

Solution: Hi Mitch. If you are in the United States, you’re out of luck since it’s illegal to take a picture using a digital camera or smartphone without the shutter sounding off. Yes, that’s right. Samsung is obviously abiding by said law but some phones can still take pictures without making a sound by simply pressing Volume Down button on the side of the phone until the phone goes into vibrate mode. If you haven’t tried that yet, go ahead and see for yourself.

If the first workaround won’t work, try using third party camera apps.

 


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5 Best Phones For Boost Mobile In 2019

Looking to upgrade your phone on Boost Mobile for 2018? The good news is that 2017 was full of fantastic releases, and now that we’re nearing the end of the year, many of these flagship devices can be bought at substantially discounted prices. For example, a Galaxy Note 8 might cost you $950 from a carrier, but you can always snag an Unlocked version a whole lot cheaper through Amazon, eBay or even Swappa–you just have to do a little shopping around!

ProductBrandNamePrice
GoogleGoogle Pixel 2Buy on Amazon|$572.24(Price as of 02/16/2019 05:30 ET)
SamsungSamsung SM-N950UZVAXAA Galaxy Note8Buy on Amazon|$598(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8 (64GB) G950U 5.8\" 4G LTE UnlockedBuy on Amazon|$651.01(Price as of 02/16/2019 05:31 ET)
LGLG G6, LS993 32GB Ice Platinum - Sprint (Certified Refurbished)Buy on Amazon|$218.95(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8+ Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$465.99(Price as of 02/16/2019 05:31 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

Follow along below, and we’ll show you five of the best phone for Boost Mobile in 2018.

Samsung Galaxy Note 8

 

Looking to pick up the best of the best? Samsung’s Galaxy Note 8 is the latest flagship from the Korean tech giant with all of the latest and greatest hardware packed inside. You get a large 6.3-inch screen–perfect for viewing media and taking pictures. One of the primary benefits of the Galaxy Note 8 is the S-Pen and its corresponding features. If you ever wanted to take notes and create excel sheets with a pen instead of your fingers, this is the phone for you.

Buy it now: Amazon

Samsung Galaxy S8

At 6.3-inches in size, the Samsung Galaxy Note 8 might be a little large for some. On top of that, you may not be a huge fan of the S-Pen. With that in mind, you can pick up Samsung’s next greatest thing: the Galaxy S8. It comes in at 5.7-inches in size, making it a whole lot easier to hold in the hand. You get almost all the same great hardware as well–the only real difference you’ll see is a smaller battery, which shouldn’t be too noticeable since it’s powering less screen real estate.

Buy it now: Amazon

LG G6

Not a big fan of Samsung and what they have to offer? Try out LG with their flagship from 2017: the LG G6. This is a great phone, but does have some substantial differences from Samsung’s offerings, differences that some may like. Just one of them is the screen. LG doesn’t employ the use of curved screens, meaning you’re getting the traditional, beautiful layout.

The LG G6 is also fast and battery efficient, allowing you to get the most out of your phone. You can find it on Amazon for just under $400, too.

Buy it now: Amazon

Google Pixel 2

Want to go against the grain and get the latest from Google? Then you won’t be disappointed with their all-new Pixel 2. Google might’ve dropped the ball the last time around, creating something that was a little clunky looking, but this time, they’ve improved with a modern and sleek design. Not only that, but with the Pixel 2 you get the full power of Google Assistant, the built-in AI that’ll help you with simple tasks, such as scheduling, reminders, weather, etc.

One of the benefits of the Google Pixel 2 is that you buy it Unlocked, so if you ever decide to leave Boost Mobile, you can take your phone with you, too.

Buy it now: Amazon

Samsung Galaxy S8+

Samsung has launched an array of great phones this year, but not all of them are for everybody. The Galaxy S8+ is one of those phones in the middle, between the Galaxy S8 and Galaxy Note 8. If you want something with a big battery that isn’t nearly as pricey as the Galaxy Note 8, but you want something larger than the Galaxy S8, the Galaxy S8+ is your go-to option. Its massive 3,500mAh battery won’t have you running out of juice well into those late nights.

You can pick this up on Amazon for under $800, around $150+ less than the Galaxy Note 8.

Buy it now: Amazon

Verdict

Not sure which phone to pick up? Truth be told, there are a lot of great ones out there, making it difficult to choose; however, we can at least deduce a few of them down. The Galaxy Note 8 is a great choice for people who think they’re going to use the S-Pen regularly. If not, the Samsung Galaxy S8 Plus is a great option with more battery. But, if you don’t like that big display, the Galaxy S8 is the next best option, featuring all that’s in the Galaxy Note 8 and Galaxy S8 Plus, but in a smaller package.

Not a big Samsung fan? The LG G6 is an affordable high-end option as well. Or, if you don’t mind dropping a little cash, the Google Pixel 2 won’t let you down either. But, no matter which phone you choose off this list, you’re getting a great option!

ProductBrandNamePrice
GoogleGoogle Pixel 2Buy on Amazon|$572.24(Price as of 02/16/2019 05:30 ET)
SamsungSamsung SM-N950UZVAXAA Galaxy Note8Buy on Amazon|$598(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8 (64GB) G950U 5.8\" 4G LTE UnlockedBuy on Amazon|$651.01(Price as of 02/16/2019 05:31 ET)
LGLG G6, LS993 32GB Ice Platinum - Sprint (Certified Refurbished)Buy on Amazon|$218.95(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8+ Unlocked 64GB - US Version (Midnight Black) - US WarrantyBuy on Amazon|$465.99(Price as of 02/16/2019 05:31 ET)

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10 Best Dual SIM Android Smartphones 2019 Edition

Dual SIM Android smartphones are not only extremely practical, but they are also becoming increasingly more common with each passing year. Users can use two SIM cards to take advantage of more affordable mobile data plans, consolidate personal phone calls with business, or as a way how to stay connected when traveling internationally. But which dual SIM smartphones are worth purchasing? Continue reading to find out.

ProductBrandNamePrice
OneplusOnePlus 5 A5000 - Black - 8GB RAM + 128 GB - 5.5 inchBuy on Amazon|$364.99(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8 G950FD(MIDNIGHT BLACK)Buy on Amazon|$428.68(Price as of 02/16/2019 05:31 ET)
LGLG G6 H870DS 64GB Black, 5.7", Dual Sim, 4GB RAM, GSM Unlocked International Model, No WarrantyBuy on Amazon|$289.99(Price as of 02/16/2019 05:31 ET)
MotorolaMoto G (5th Gen) G5 4G LTE Dual Sim XT1671 32GB Finger Print Reader Octa Core 2Gb RamBuy on Amazon|$164(Price as of 02/16/2019 05:31 ET)
HuaweiHuawei Mate 9 with Amazon Alexa and Leica Dual Camera - 64GB Unlocked Phone - Moonlight Silver (US Warranty)Buy on Amazon|$700(Price as of 02/16/2019 05:32 ET)

* Links in this table contain affiliate links, which means at no additional cost to you, we will earn a commission if you click through the link and make a purchase. Thank you for your support. For more details, please visit our Privacy policy page.

Best Dual SIM Phones

If you are looking for the best dual sim phone, then you are basically looking for the best Snapdragon 835 phones or the best Snapdragon 820 phones.  The Snapdragon 820, 821 and 835 chips are the latest and greatest processors running the best smartphones today, with the latest Samsung Galaxy S8 already running the 835 chip.  The particular spec you should be excited about is the LTE Dual SIM Dual Standby.  What that means is phones with the Snapdragon 820, 821 and 835 processors have dual SIM capability.  And the best part is both SIMs are capable of running 4G LTE (i.e. running 4G one SIM and 3G on the other SIM).  You would think this is no big deal, but majority of the old model phones can only run 4G/2G or 3G/2G.  This is important because 2G is getting phased out all over the world very soon.

Dual SIM Active vs Dual SIM Standby

Dual Sim Dual Standby phones require the user to designate which SIM you like to receive calls.  You also cannot surf the web with one SIM and receive call on the other SIM.  As the name suggests, one is always on standby, but you would not be able to use both at the same time.

Dual SIM Dual Active phones on the other hand are much more useful.  You can be browsing the net on your phone with one SIM and still receive incoming call from the other SIM card.  Unfortunately, there are very few dual active phones currently available on the market.  The ones available are also older models (i.e. Asus Zenfone 2)

Samsung Galaxy S8

Galaxy devices are always expected to represent the very best that Android has to offer. That’s partly due to their high price, but, more importantly, because of their commitment to excellence and innovation. The Samsung Galaxy S8 had a difficult mission to accomplish. Samsung had to convince customers that there’s still plenty of reasons why go with an established manufacturer over the competition from China.

The South Korean smartphone manufacturer has wisely stuck with what they are known for and only made it better. We are talking, of course, about the exceptional rear- and front-facing cameras and the gorgeous design.

The main camera has a resolution of 12 MP and features phase detection autofocus with optical image stabilization. The autofocus mechanism is so fast that you never miss a chance to take a great picture only because you have to wait for the image to come into focus. The camera also records 4K video at 30 frames per second. The front-facing camera has a resolution of 8 MP and its bright sensor copes very well with low-light conditions.

Because of the 5.8” display with amazing 570 ppi pixel density, the Galaxy S8 has retained a compact form-factor that’s very easy to use with just one hand. The glossy back adds a touch of luxury, but it also does attract fingerprints like a magnet. But that can be forgiven, because it hides a large 3000 mAh battery that lasts up to 22 hours of uninterrupted talk time.

Pros

  • Bezel-less “infinity display” phone
  • Flawless screen
  • Best Android camera
  • Premium design
  • Long battery life

Cons

  • Attracts fingerprints

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OnePlus 5

The founder of OnePlus, Carl Pei, said that people have very, very high expectations for the OnePlus 5. No wonder they do. After all, the first OnePlus was such a huge success that the unknown Chinese smartphone manufacturer has overnight become one of the best-known brands in the industry.

The third smartphone from the influential company follows the same principle as the previous two. The idea is to release a flagship device for a mid-range price. In this case, we get a Snapdragon 835 processor coupled with 8 GB of RAM and Adreno 540 GPU. With such a powerful hardware, it’s almost impossible to push the smartphone to its limits.

Things look equally impressive even as far as the rest of the OnePlus 5 is concerned. The 16MP rear camera and 16MP front-facing camera can both record full HD video footage and take a great-looking pictures in all light conditions. You can then view your creations on the 5.5” full HD Optic AMOLED display with 401 ppi pixel density. The display is covered with Gorilla Glass 4 for extra protection.

OnePlus actually made quite a risky decision when they were designing the OnePlus 5. They felt that most users would be perfectly content with the 64 GB of built-in storage, and that they would, instead, prefer an extra SIM card slot. We can’t speak for everyone, but judging by the reception the smartphone has received so far, the company has made a good decision.

Pros

  • Powerful hardware
  • Premium build quality
  • Relatively affordable
  • 16 MP Camera on the back AND front
  • 8 GB RAM
  • upgraded recently to Android 7.1.1 Nougat

Cons

  • Lack of microSD card slot

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Motorola Moto G (5th Gen, 2017)

The Moto G line of affordable smartphones has effectively convinced the Western world that one doesn’t have to pay hundreds of dollars just to get a decent smartphone for a daily use. They were the first to really nail down the specifications and save money on things that matter the least. To this day, the 2015 Moto G is the most recommended budget smartphone on the market, and it’s also an excellent choice for an affordable dual SIM card Android smartphone.

What makes this compact 5.0” device with HD screen so great is the sub-$200 price tag combined with IPX7 waterproof design and a rear-facing camera that produces better pictures than some models that cost twice or three times as much. It has a resolution of 13 MP and the included dual-LED flash ensures that low-light situations don’t pose any problem.

A snappy performance, running on Android Nougat (7.0), is provided by the Snapdragon 430 CPU with either 2 or 3 GB of RAM, depending on which model you go with. The cheaper option has only 16 GB of built-in storage, while the more expensive version of the Moto G5 comes with 32 GB. The storage can be further expanded with a microSD card.

The only flaw of this otherwise stellar dual SIM smartphone is its thickness. Compared with other, slimmer devices, the phone really feels chunky and, at times, let’s you know that you have it in your pocket.

Pros

  • IPX7 waterproof design
  • Very affordable
  • High-quality rear camera

Cons

  • Chunky design

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Huawei Mate 9

The Huawei Mate 9 was originally supposed to be available only in China, a country where extra-large smartphones are the norm. Fortunately for the rest of the world, Huawei has decided for a global debut, and we are glad they did.

The main selling point of this remarkable dual SIM smartphone is the stunning 6.0” screen with 78.0% screen-to-body ratio, making the bezel nearly invisible. The custom launcher that ships with the smartphone effectively takes an advantage of the massive space, by making most important features available either at a glance or with just a few taps. The only real downside is that the launcher can sometimes get a big laggy, but that’s something that Huawei could easily fix with a future update or two.

Despite being just 7.9 mm thin, the Mate 9 features a large, 4000 mAh battery with fast battery charging. You can expect up to 15 hours of normal use, and it takes just 30 minutes to charge the battery beyond 30%.

Huawei markets this smartphone as a productivity device first and lifestyle gadget second. That might explain the somewhat underwhelming camera performance. The quality isn’t terrible, but the fantastic sharpness and color saturation of Galaxy devices or even the Moto G is absent.

Pros

  • Runs Android 7.0 (Nougat)
  • Outstanding battery performance
  • Stylish design
  • Sturdy build quality
  • Fingerprint sensor

Cons

  • Problematic software
  • Average camera

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LG G6

Unlike its predecessor, LG G6 no longer utilizes the gimmicky modular functions.  The LG G6 is the perfect candidate for a dedicated camera grip, as it comes with not one but two rear cameras. There is a more traditional 13 MP camera right next to a wide-angle 13 MP camera. The provided camera software allows you to switch between them on-the-fly, so you can decide which is more suitable for the particular shot. In general, the wide-angle lens comes in handy in tight spaces and whenever you do landscape photography.

Inside the flagship phone are only the best flagship components. The Snapdragon 821 CPU with 4 GB RAM for excellent performance, 32 GB of internal storage space, Quick Charge 3.0 fast-charging battery technology, and Adreno 530 GPU. To top it all off, LG went with a beautiful 5.7” screen with 564 ppi pixel density.

Pros

  • Wide angle camera
  • Beautiful screen
  • Great display
  • Uncompromising performance

Cons

  • Camera isn’t huge improvement from the G5
  • Its primary high end competitors are all running the latest Snapdragon 835 chip
  • No longer comes with Removable Battery

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BLU Life One X

BLU was founded in 2009 with a vision to bring affordable yet capable devices to masses. The sand-blasted Life One X, which looks and feels like a high-end device, certainly follows the company’s original vision. Just like the famous Moto G, this is a no-frills smartphone for users who don’t need much to do a lot.

BLU Life One X

The removable back cover hides two SIM card slots, a microSD card slot, and a 2900 mAh non-removable battery. It’s puzzling why BLU didn’t make the battery removable when it’s right there in front of you held by a piece of tape. Instead of Snapdragon CPU, the BLU Life One X uses the Mediatek MT6753 with Mali-T720MP3 GPU and 2 GB of RAM. The resulting user experience is extremely smooth, mainly because the Android operating system is nearly in its stock configuration.

Located in the top left corner is the 13 MP camera with LED flash right next to it. For what it is, the camera takes pretty decent pictures. It performs best when you shoot outside in broad daylight. Indoor or nighttime photography usually results in blurry and/or noisy pictures.

Pros

  • Great design
  • Nearly stock Android
  • Inexpensive
  • Decent camera performance

Cons

  • Non-removable battery

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Lenovo Vibe K5

Sold mostly in Eastern Europe, the Lenovo Vibe K5 from Lenovo is a moderately specced 5” device that will definitely please all customers who are not feeling the recent surge of phablets. The guys over at Lenovo certainly know how to put together a decent little smartphone for the masses.

Lenovo Vibe K5

The K5 comes with the Snapdragon 415 processor for great HD performance and the Adreno 405 GPU for gaming. The GPU is powerful enough to run even the most demanding games, such as GTA: San Andreas, without any major slowdowns or other performance issues. A satisfactory multitasking performance is provided by the 2 GB of RAM. The smartphone also comes with 16 GB of internal storage space, which is expandable with a microSD card up to 32 GB in size.

Your picture-taking needs will be taken care of by the 13 MP rear-facing camera and the 5 MP self-portrait camera. Their performance is absolutely adequate for the price of the smartphone, and the included LED flash helps in bad light conditions.

The Lenovo Vibe K5 is available in either silver or gold color. Both finishes have a very nice metallic shine to them, making the smartphone look rather expensive. It’s also worth noting that the back cover hides a removable battery.

Pros

  • Affordable device
  • Solid performance
  • Removable battery

Cons

  • Ships with Android Lollipop

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Asus ZenFone 3

After the well-received ZenFone 2, Asus is ready to fight for a dominant position in the mid-range category. Their latest model, the Asus ZenFone 3, is certainly a worthy contestant. The luxurious body of this smartphone is made primarily from glass. Unsurprisingly, the surface is a fingerprint magnet, but the upside is a premium look and feel.

Asus ZenFone 3

For a mid-range smartphone, the ZenFone 3 is packed with a pleasing assortment of features and hardware components. There’s a fingerprint reader on the back, laser autofocus system for the 16MP rear-facing camera, large 2600mAh battery, and microSD card slot that can take cards up to 128GB in size.

The Snapdragon 625 with 3GB of RAM provides a stable and speedy performance, while the 5.2” fullHD display offers an uncompromising multimedia experience. It’s then only the software side of things that will make some fall in love with the phone and others turn away from it. Asus uses their proprietary ZenUI homescreen replacement in conjunction with countless applications and utilities. Those who prefer a more stock experience will have to spend quite a lot of time performing tedious clean up or replacing the stock firmware with an after-market solution.

Pros

  • Long battery life
  • Bright screen
  • Quality camera
  • Plenty of RAM

Cons

  • Bloatware

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Oppo F1

The Oppo F1 is the last affordable dual SIM card Android device on this list. Its main strength is the excellent front-facing 8 MP camera that can shoot 1080p video and take great-looking pictures both indoors and outdoors. The rear-facing camera doesn’t lag too much behind, but it’s obvious where the money went.

Oppo F1

This 134g heavy smartphone is a terrific example of a well-executed metal construction in the budget category. The aluminum on the back makes the F1 feel more rigid and expensive. The slightly golden finish elegantly hides all fingerprints and keeps scratches at bay. A similarly effective protection against damage can be found even in the front. The 5” display is covered with Gorilla Glass 4 screen protection technology.

The Oppo F1 ships with Android Lollipop with a custom launcher, which is probably the weakest part of the phone. Just like Apple devices, the launcher doesn’t come with an app drawer, so application management can be quite convoluted. At least, the performance is satisfactory, thanks to the Snapdragon 616 and 3 GB of RAM.

Users from the United States should be aware that the Oppo F1 doesn’t support the necessary LTE bands. As such, this smartphone is best for people who live in Europe or Asia.

Pros

  • One of the best selfie cameras
  • Affordable
  • Stunning metal body
  • Great ergonomics

Cons

  • Software problems
  • No LTE support in the United States

Xiaomi Redmi Note 3

Xiaomi often doesn’t get nearly as much credit as they deserve, mainly because of how problematic it can be to order their devices in the West. With the official distribution often limited to China and India, customers have no choice but to turn to third-party resellers, which means long waiting times and potential localization issues. One then needs to have a very compelling reason why go through all of this, instead of purchasing a different phone. The Xiaomi Redmi Note 3 is the reason.

redmi note 3

This very affordable smartphone with dual SIM card support was released in January of this year as a successor to the Redmi Note 2, a similar smartphone both in terms of its hardware specifications and its looks. The Note series is all about abundance of screen real-estate. The 5.5” full HD display has a pixel density of 403, making everything look smooth and color-accurate. It’s unfortunate that the camera isn’t on par with the screen. Even though it has a resolution of 16MP, the pictures lack in sharpness and saturation.

Compared with the previous generation, the Note 3 features a larger, 4000mAh battery that can comfortably get you through an entire day of work. The larger size even makes up for the fact that the battery is now non-removable. The last major change is the addition of the fingerprint sensor for better security.

Pros

  • Lovely display
  • Low price
  • Fingerprint scanner
  • Battery life

Cons

  • Lackluster camera performance

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Our Take

These days, the selection of dual SIM Android smartphones is so large that you don’t have to limit yourself in terms of the overall functionality just to be able to use two SIM cards at once. Quite the opposite, really. We recommend that you set a concrete budget and then compare the matching smartphones with one another. Chances are that one will stand out from the rest, and, usually, that’s the one you should get.

ProductBrandNamePrice
OneplusOnePlus 5 A5000 - Black - 8GB RAM + 128 GB - 5.5 inchBuy on Amazon|$364.99(Price as of 02/16/2019 05:31 ET)
SamsungSamsung Galaxy S8 G950FD(MIDNIGHT BLACK)Buy on Amazon|$428.68(Price as of 02/16/2019 05:31 ET)
LGLG G6 H870DS 64GB Black, 5.7", Dual Sim, 4GB RAM, GSM Unlocked International Model, No WarrantyBuy on Amazon|$289.99(Price as of 02/16/2019 05:31 ET)
MotorolaMoto G (5th Gen) G5 4G LTE Dual Sim XT1671 32GB Finger Print Reader Octa Core 2Gb RamBuy on Amazon|$164(Price as of 02/16/2019 05:31 ET)
HuaweiHuawei Mate 9 with Amazon Alexa and Leica Dual Camera - 64GB Unlocked Phone - Moonlight Silver (US Warranty)Buy on Amazon|$700(Price as of 02/16/2019 05:32 ET)

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How to fix Galaxy S8 “invalid email address” error when sending emails

This troubleshooting article talks about fixing Galaxy S8 “invalid email address” error. This bug seems to appear only when an S8 tries to send an email, as detailed by a user below. If you encounter the same problem, find out the steps below on how to deal with it.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: Galaxy S8 “invalid email address” error when sending emails

galaxy s8 was hacked. problems were, screen shut down about as fast as I could turn on device, could not turn device off, screen was locked, couldn’t access. had help bypassing locked screen. rebooted device losing pics. everything seemed to be ok until I tried to send email. every address I enter says “invalid email address”. when I try to put my email address in like registering somewhere, message says invalid email address. I can receive emails ok. have searched on line for days, cant find solution. have tried enter google account, can’t access. they have sent numerous verification codes. when I input code, message says wrong code.  can’t find help from google. if not a phone issue, any ideas on what to do next? THANKS.

Solution: “Invalid email address” error is generic and does not usually point to any specific factor. In order to know the real reason for it, you must perform a number of troubleshooting steps. Follow the steps below on how to do it.

Wipe the phone

If you suspect that your phone had been hacked, the first thing that you need to do is ensure that it’s restored to its factory state. You can do that by wiping it with factory reset. Follow the steps below on how to do that:

  1. Create a backup of your photos, videos, contacts, documents, etc.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Set up email

Once the phone has been wiped via factory reset, the next good thing to do is to set up your email again. You need to do this before installing any of your apps back. This should eliminate the chance of a third party app interfering with your email.

When setting up your email, make sure that you use the correct incoming and outgoing server types. Refer to your email provider’s instructions how to add your email properly.

After the setup, you then want to check again if the problem is gone. If “invalid email address” error goes away at this time, you can then go ahead and install your apps back.

Boot to Safe Mode

If “invalid email address” error returns after installing your apps back, that’s a clear sign that one of them must be source of the bug. It’s also possible that it may be the same reason for the hacking incident. To check if you’ve installed a bad app, consider booting it to safe mode. On this mode, all downloaded apps will be blocked from running, giving you an option to identify the culprit later on. To boot to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

Once the device has been restarted to Safe mode, you then want to check if email starts working fine again. If it goes well and the “invalid email address” error won’t return, you must do a follow up process of identifying the bad app. Here’s how to do that:

  1. Boot to safe mode.
  2. Check if “invalid email address” error returns. If email works fine, go ahead to Step 3.
  3. Uninstall an app that you think might be the cause of the problem.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If “invalid email address” error returns, repeat steps 1-4.

Check if email can send on webmail

If the error persists even on safe mode, it means that the cause of the problem is not a third party app. It may be a glitch with your email account. To check if that’s the case, try sending an email using a web browser. Any browser will do so it’s up to you. The aim of this troubleshooting step is to check whether or not your email account is having an issue sending an email.

Clear email app cache

If there’s no problem sending an email on webmail, then you should go back to troubleshooting the email app. One of the direct ways to deal with the app is by clearing its cache. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Show system apps.
  5. Find and tap your app.
  6. Tap Storage.
  7. Tap Clear Cache button.
  8. Restart your S8 and check for the problem.

Clear email app data

Should nothing work after clearing the email app’s cache, try returning the app to its factory state. Follow these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Show system apps.
  5. Find and tap your app.
  6. Tap Storage.
  7. Tap Clear data button.
  8. Restart your S8 and check for the problem.

Use another email app

In case the problem is caused by a bug within the email app itself, consider using a different email app. We assume you’re using the stock Samsung email app so you can pick others such as Google’s Gmail app, Microsoft’s Outlook, or any other app in the Play Store.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

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How to fix Galaxy S8+ won’t charge at random issue

Do you have a charging issue on your Galaxy S8+? Today’s troubleshooting episode talks about how to fix an S8+ that rejects chargers randomly. Learn what to do if you are in a similar bind.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem: Galaxy S8+ won’t charge at random

Hi, My Galaxy s8+ has recently started to reject chargers randomly.  What I mean is that I will use the same chargers for months (one at my home and one at my office.) and the phone will charge normally and then randomly for no apparent reason it will essentially stop taking a charge from that charger.  when I plug the phone in, the time to full charge shown on the lock screen will show for example one hour to full charge, and then 1-2 seconds later it will change to show 15-16 hours till full charge. The phone will be on the charger all night, and in the morning have a lower charge than when I plugged it in because it is charging so slow. When this happens I will switch to a different charger, and the phone will go back to normal, and then a few days to a week later, I will put the phone back on the original charger and it will charge normally again for a few weeks till it again randomly rejects the charger.  It has done this with charging from my computer, from a USB hub, and from dedicated wall chargers. Most of the time when this happens, I just switch to using my wifes wireless charger, but I can’t figure out why the phone will at random stop taking a charge from a charger it has been charging on without issue for so long. Thanks.

Solution: An issue like this does not have a straight answer. To see if you can fix it on your level, follow our suggestions below.

Forced reboot

Some charging issues are brought about by temporary bugs. They usually go away after a system refresh. In your case, we recommend that simulate the effects of a “battery pull” in order to check if the problem goes away. Here’s how:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Use known working charging accessories

Charging cables do go bad. That may be hard to believe especially if there’s no obvious damage but that’s the reality. There are hundreds of tiny wires in a typical USB cable so the more these wires are cut, the lesser power is transferred to the phone during charging. For troubleshooting purposes, we recommend that you use a new cable and adapter to see if any one of them is to blame. As much as possible, you only want to use official charging accessories but if that’s not possible, you can use new compatible third party ones.

Clean the charging port

It’s possible that there may be dirt or foreign object that may be randomly interfering with the charging cable. Make sure to clean the port using a can of compressed air. Do not stick anything inside to avoid damaging the system.

If possible, use a magnifying tool to take a peek inside the port. If you think there’s lint or foreign object in there, clean it up properly using compressed air.

Charge on Safe Mode

Some apps may be interfere with Android and can lead to all sorts of problems. To check if a bad app has been  installed, you can boot the phone to safe mode and observe it while charging. You want to do this as many times as possible in order to be sure. If your Galaxy S8 Plus charges fine on safe mode only, you can be sure that an app is to blame. To boot your S8 Plus to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S8 Plus is still problematic, repeat steps 1-4.

Reset all settings

This procedure is separate from the previous one as it covers all settings of your Android device and not just the apps. To do this, follow the steps below:

  1. From the Home screen, swipe up on an empty spot to open the Apps tray.
  2. Tap General Management > Reset settings.
  3. Tap Reset settings.
  4. If you have set up a PIN, enter it.
  5. Tap Reset settings. Once complete a confirmation window will appear.

Factory reset

Lastly, try to wipe your phone and return all software settings back to their defaults with a factory reset. If the cause of the problem is a software bug, factory reset must help. To factory reset your S8:

  1. Create a backup of your data.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, ‘Reboot system now’ is highlighted.
  10. Press the Power key to restart the device.

Get Samsung’s help

Should none of the solutions above work, that means that the problem is likely hardware-related, or buried deep inside the device’s codes. Either of these issues are not fixable on an end user’s level so you want to simply have the phone replaced. Visit your local Samsung Service Center to discuss options for you.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

What to do about the Samsung Galaxy S8 that cannot detect the new SD card [Troubleshooting Guide]

We have some readers who contacted us because their new phone cannot detect or read the SD card they inserted. Typically, this problem is very easy to fix and as long as your phone hasn’t been physically damaged or had its firmware modified, you can rest assured the problem is with the SD card and not with the phone.

In this post, we will try to look into this problem with the Samsung Galaxy S8 being the subject of our troubleshooting. The very first thing we will have to do is to look for signs of both liquid and physical damages and once we can verify that this problem isn’t caused by them, we’ll proceed with our practical troubleshooting. So, if you are one of the owners of this phone and are currently bugged by a similar problem, continue reading as this post may help you.

Should you have other issues with your phone, feel free to visit our Galaxy S8 troubleshooting page for we have already addressed a lot of problems before and odds are that there could already be issues that are similar with yours. If you need further assistance, fill up our Android issues questionnaire and hit submit to contact us.

Troubleshooting SD Card that can’t be detected by Galaxy S8


This troubleshooting guide will be centered on making sure it’s not an issue with the phone but we will also be giving you some pointers on how to thoroughly check the SD card itself. We don’t suggest things that can potentially damage your phone or its accessories so you can rest assured that this troubleshooting guide will be safe yet effective.

Verify the problem is not due to physical or liquid damage

Determining physical damage is easy as there should be visible dents or scratches if the phone was dropped or got hit by something hard. If you tried removing its covers and then this problem started, it should also be a sign of a physical damage. Depending on your expertise, you may try fixing the problem by undoing what you did with your phone if possible.

As to the possibility that this is due to liquid damage, the best thing you could do is check the USB port and the liquid damage indicator itself. Look into the  charging port to see if there is trace of moisture or if it’s wet. If it is, then use a cotton swab to clean around the area or insert a small piece of tissue to absorb the moist.

To check the liquid damage indicator, remove the SIM card tray and look into the slot. Look for the small sticker which would tell you if liquid has entered your phone. If the sticker is still white, then the device is free from liquid damage but it’s a different story if it turned red, pink or purple.

Should there be signs of physical or liquid damage, the best thing you could do is bring the phone to the shop and let the tech handle the problem for you.

Test the SD Card with other devices

It’s simple. If the SD card work with other devices, then the problem is with your phone but it doesn’t mean it’s serious. However, if the SD card doesn’t work with other devices as well, then it’s clear that the issue is with it and there’s a whole bunch of other possibilities that we have to consider.

But assuming it works with other devices, here’s what I suggest  you do with your phone:

  • Run it in Safe mode but make sure the SD card is properly mounted. Access your files from the card to see if you can, if you can’t, then move on to the next procedure.
  • Make sure it’s virtually mounted on your phone. For the SD card to work, it should be physically and virtually mounted in your phone. Go to the Settings > Storage and see if it’s mounted.
  • Make sure the SD card is compatible with your device. There’s a small percentage of SD cards that aren’t compatible with certain models of phones. Refer to the user guide or packaging label to know more about the SD card or contact the store where you bought it.
  • Reset your phone and see if it works. Assuming the card is compatible with your phone but it still fails to read it, then let’s rule out the possibility that your phone’s settings have been messed up. Backup your important files and data and then reset your phone to see if it can read the card after that.

Things you should do if the SD card can’t be detected by other devices

You will only have to do these things if the SD card doesn’t work well with your S8 and other devices. Go through the list and see if one of them works…

  • Let your laptop read it. If possible, get an SD card adapter and then let the computer or your laptop read it. Computers can easily read external storage devices even if they have issues.
  • Format the SD card using a computer. Regardless whether your laptop can read the SD card or not, try to reformat it. This is the best solution if the card got corrupt for some reason. Of course, if your computer can read it, grab that opportunity to make a backup of your important files.
  • Mount the SD card back on your phone. After you’ve reformatted the card, it’s time to try it on your phone to see if the format process did help.
  • Buy a new one. After doing all these things and the SD card is still unreadable by your devices, then it’s time to get a new one. If you just bought it, you better bring it back to the store and have it replaced.

SD cards are often subject to corruption especially if your device randomly restarts. The first time you’re getting an error when trying to access files from the storage device, do your best to make a backup of your important files and data so that you won’t lose them if things go south.

I hope that this troubleshooting guide can help you fix a problem or two with your phone. If you need further assistance, we’re always willing to help you. Feel free to contact us anytime.

Posts you may also like to read:

 

What to do if Galaxy S8 has red tint on screen issue [troubleshooting guide]

The #GalaxyS8 red tint on screen issue has been going on since this device was first released and as far as our knowledge is concerned, Samsung had already addressed it by releasing a patch. What happens is that the screen appears reddish even for no obvious reason. Some users confirm that this is not true for all S8 devices, even if they’re purchased from the same store. Apparently, the problem is not that easy to fix because there are still many S8 devices going around with this issue. In this troubleshooting guide, we give you the steps that you can do to try and fix the problem.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Do a soft reset

Android may be a complicated software platform but a lot of its minor issues are fixed by simply doing a restart. In your case, try to perform a soft reset instead to see if that can fix this issue. Here’s how:

  • Press and hold the volume down button and don’t release it.
  • Then, press and hold the power key while holding down the volume button.
  • Keep both keys held down for 10 seconds or more.

Soft reset has a similar effect to physically removing the battery so it should clear the memory s well as refresh the operating system. If that won’t fix the red tint problem though, continue with the rest of the possible solution options below.

Check display settings

A Galaxy S8 Display settings does not offer much in terms of customizations but it may be worth checking if changing options under this menu will help. There’s no specific option that you want to change here so just try to toggle or change whatever you have there. For example, you can try to change the brightness level first to see if that will make a difference or not. Then you can go ahead and see what happens if you toggle auto-brightness on and off. In a word, you want to adjust all settings under Display menu to hopefully bring the abnormal screen behavior back to its normal state.

Uninstall apps

If the screen on your S8 developed this red tint issue after installing an update or an app, it may be the reason for the current trouble. Try to delete that app from the system and see what happens. Some apps, especially those that offers ways to personalize the display or screen settings, change wallpapers and screensavers can be sources of bugs so be sure to remove them. If you’re lucky, doing so may be an effective way to fix this issue for good.

Check for bad apps

If you have plenty of apps that you install recently or if you’re just not sure if you installed an app recently, there’s another way to check — by restarting your S8 to safe mode. This option offers you a broader way to check if one added apps is problematic. In safe mode, only pre-installed apps will be allowed to run so if one of the apps that you added later is the cause of the problem, it should not occur at all.

To restart your S8 to safe mode, follow these steps:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. Check for the problem.

Don’t forget, safe mode is not a solution in itself. If the screen works normally without the red tint only when the device is on safe mode, then you can bet you have an app problem at hand. The next best thing to do now is to identify which of the apps is responsible. To do that, you need to basically do the following steps:

Step 1: Uninstall the first third party app you suspect might be causing the problem

Step 2: restart the phone back to normal mode,

Step 3: check for the problem

Step 4: repeat steps 1-3 if the problem persists.

Install pending system updates

We would like to think that the reason for your problem is a software bug so installing the right system may be the only effective way deal with the problem. The thing is, Samsung does not usually indicate if a particular system update fix certain bugs like the one you’re experiencing right now. The best thing for you to do right now is to simply install any app that comes your way. By default, your S8 should automatically download and install updates for you but if changed this setting, make sure to manually check for new updates by going under Settings > Software update.

Clear cache partition

Usually, clearing the system cache comes first in most Android troubleshooting but if the problem still persist after doing the steps above, make sure that you do it. Android users several partitions in order to store different types of data and information. This scheme is also an efficient way to compartmentalize functions and software environments. Sometimes, update or app installations may corrupt the partition that stores the system cache called cache partition. This can lead to problems so as much as possible, you want to ensure that the cache partition is cleaned regularly. Cache partition only keeps temporary files that Android need to load apps efficiently. By clearing this partition, you are, in effect forcing the device to rebuild the system cache, possibly addressing bugs that may have developed.

In order to wipe the cache partition:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key to highlight “wipe cache partition.”
  5. Press the Power key to select.
  6. Press the Volume down key to highlight “yes” and press the Power key to select.
  7. When the wipe cache partition is complete, “Reboot system now” is highlighted.
  8. Press the Power key to restart the device.

Factory reset

Finally, if the problem is still unresolved after doing all the solution options above, you should not hesitate to return the software back to its defaults. This is often an effective solution for bugs with software-related causes. If you’re lucky and the reason for this red tint issue is due to firmware bug only, factory reset may help you.

To factory reset your S8:

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

Contact Samsung support

So far, many Android users have found out that software solutions did not help fix this red tint issue at all so that only leaves them with one possibility — hardware defect or malfunction. If nothing changed after you’ve exhausted every relevant software solution there is, there’s only one thing that you can do to fix it — repair or replacement via Samsung support. An issue like this will most likely end up with a replacement so make sure to bring the necessary documentation when you go to a Samsung store. If the phone is still under warranty, you’ll most likely end up with a free replacement.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix a Galaxy S8 when Airplane Mode is stuck or won’t turn off [troubleshooting guide]

How’s everyone doing? Today’s troubleshooting guide will talk about an emerging issue we’ve come across the web — #GalaxyS8 with stuck Airplane Mode. We also answer one weird issue regarding Galaxy S8 Phone app having a green Call button everytime a user dials. We hope that you’ll find our solutions helpful.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem #1: How to fix a Galaxy S8 when Airplane Mode is stuck or won’t turn off

My Airplane Mode is switched to off and is not displaying on screen but is stuck to “on”. I have manually switched on and off and it still stays on. Phone shows a circle with a slash through it where signal bar should be. Network reset does not help. I can send pictures if you need. AT&T has not been able to help me with this problem and Samsung wants me to send my phone back but I’d rather try other avenues first if there is a way I can fix it myself. — Amber Hobaugh

Solution: Hi Amber. We don’t know what troubleshooting steps and solutions you’ve tried already so we don’t know if our suggestions below will help. For the sake of others who may still be wondering what to do at this time, below are four of the common solutions an Android user can do if a core Android feature like Airplane Mode is acting up.

Solution #1: Force Restart

This is a basic potential solution that usually works with almost all minor software glitches. It’s possible that there may be a software bug causing Airplane Mode to stop responding. If this bug is minor and tied to the current session of the operating system, restarting the phone might help. Here’s what you need to do:

  1. Press and hold the Power + Volume Down buttons for approximately 10 seconds or until the device power cycles. Allow several seconds for the Maintenance Boot Mode screen to appear.
  2. From the Maintenance Boot Mode screen, select Normal Boot. You can use the volume buttons to cycle through the available options and the lower left button (below the volume buttons) to select. Wait for up to 90 seconds for the reset to complete.

Solution #2: Check in safe mode

As long as you use apps, there will always be a chance that one of them can cause problems. In line with this thinking, it’s good if you can try to see if one of your apps (third party) may be the reason for the issue. To do that, you want to restart your phone to safe mode. In this mode, all of your third party apps and services will be blocked, only allowing pre-installed ones to run. So, if your phone and/or Airplane Mode work normally on safe mode (but not on normal mode), you got yourself an app problem. That means that one of your apps must be interfering with Android.

To restart your phone to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. Now, let your phone run in safe mode and check for the problem. If your S8 works normally, you can bet one of your apps must be to blame.

To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S8 is still problematic, repeat steps 1-4.

Solution #3: Reset all settings

If there’s no change to your phone when it’s on safe mode and the issue remains at this point, another effective way to fix the issue is to reset your device’s settings. Here’s how you do it:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset settings.
  5. Tap RESET SETTINGS button to confirm.
  6. Restart your S8 and check for the problem.

The steps above will reset all settings and return the default apps to their factory state. This will clear all network settings so you’ll also lose all wifi credentials as well. You will need to re-enter wifi passwords after this procedure. If you are using a VPN, you’ll have to reenter all information to set it up again.

Solution #4: Factory reset

If Airplane Mode is still stuck at this point, the best possible solution that you can try is factory reset. This will ensure that all software settings are reverted to their factory state. Factory reset is an effective way to eliminate almost any form of glitches caused by a software bug. If the reason why Airplane Mode won’t turn off is due to a software bug, factory reset should take care of the problem.

Before you wipe your phone, be sure to back important user data. If you don’t use cloud services to back your files up, we suggest that you try Samsung Smart Switch. This will allow you to create an image of your phone. If you haven’t heard of Smart Switch before, make sure to visit this page: How to create backup from Samsung device to your computer via Smart Switch.

Once you’ve created a backup, follow these steps to factory reset your S8:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

Problem #2: Galaxy S8 keeps showing a green Call button when trying to dial

Recently when I initiate a call by pressing the green button it gives me a bar across the screen with the word Call in it. See screen shot. I have to restart and then I can place the call. Sometimes after restarting the same message occurs and I can’t make the call.Screen Shot. — Anthony Duplessis

Solution: Hi Anthony. This may be an issue with the phone app you’re using. Try to clear its cache and data first to see what happens. Here’s how to do it:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Show system apps.
  5. Find and tap your Phone app.
  6. Tap Storage.
  7. Tap Clear Cache button.
  8. Restart your S9 and check for the problem.

Should wiping the Phone app’s cache won’t help, repeat steps 1-6 and clear its data.

There are other factors that can lead to the problem you’re experiencing right now but since we know nothing about your phone’s history, we can only suggest the generic troubleshooting and solutions.

It’s possible that a third party app may be the reason for your issue too so you can also observe your S8 on safe mode, just like what we tell  Amber above and see how it goes.

Samsung Phone app is mostly stable and we rarely hear issues with it. If it continues to behave the same way it does right now when your S8 is on safe mode, there may be a software bug causing it. Make sure that you also factory reset the device to get rid of any software bug. Refer to the steps above on how to do it.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

How to fix a Galaxy S8 that keeps losing network coverage or signal disappearing randomly

Do you have a #GalaxyS8 that keeps losing its cellular connection? This troubleshooting article should walk you through the steps that you can take to fix it.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Today’s problem: Galaxy S8 that keeps losing network coverage or signal disappearing randomly

There is no network coverage.  Every morning i woke up and network has disappeared. Randomly in the afternoon or any other time, no service. Sometime there is a limited network and it doesn’t last long. I cannot make call or use navigator if am using my SIM card. — Johnsixfox

Solution: Hi Johnsixfox. For this issue, we strongly recommend that you talk to your network operator first as the problem may be coming from their end. Because you never mentioned it, we assume that your phone was not physically damaged in any way, which can be a reason why an Android network function may mess up. (If your S9 was physically damaged, don’t waste your time looking for software solutions.) Network issues can come from all over so there’s no easy way to know its cause. However, you can try our troubleshooting steps below to narrow down the possible factors.

Before you proceed, be sure to try a simple yet effective way to fix minor network bugs by restarting your S8. Some network idiosyncrasies may result to brief signal loss on some devices but once these devices are restarted, they all connect fine again. In many cases, there are no explanations why this happens so users like you will most likely be stuck doing the remedy until the issue “fixes” itself out. We know this is not an ideal situation but you may really have no choice at all. If the problem won’t fix itself after restarting your device though, you can do the rest of our suggestions below.

Check for signal reception

This is the first important troubleshooting step that must be done in this case. Signal reception can vary across devices, even on the same phone models placed side by side. If your S8 keeps getting poor signals, or if you are located in a poorly covered area, you really can’t expect to have a reliable service all the time. If you haven’t tried this before, we suggest that you observe your phone for a few days and see if it gets fluctuating signal reception. For the Galaxy S8, having 1 or 2 signal bars all the time is a rough indicator of poor signal reception. If you constantly get only 2 signal bars or infrequent three bars at most, you are in bad location. It may be due to how your room, house, or office is built or located, signal interference, or crappy network coverage. To improve the situation, try to talk to your carrier to see if there’s anything that they can do for you, like install a signal booster in your place.

If your phone constantly gets three or full signal bars all the time, continue troubleshooting your phone.

Verify if the issue occurs on safe mode

Third party apps may interfere with Android and cause some functions to act up. To check if you have a bad third party app issue, boot your S8 to safe mode. In this mode, no third party apps will be allowed to run, permitting only preinstalled ones to run. So, if network performance goes back to normal when your phone is on safe mode but returns to problematic state when booted back to normal mode, you certainly have a bad app issue.

To restart your phone to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. Now, let your phone run in safe mode for at least 24 hours in the same location where you’re having the problem and see how it works out. If your S8 works normally, you can bet one of your apps must be to blame.

To identify which of your apps is causing the trouble, you should boot the phone back to safe mode and follow these steps:

  1. Boot to safe mode.
  2. Check for the problem.
  3. Once you’ve confirmed that a third party app is to blame, you can start uninstalling apps individually. We suggest that you begin with the most recent ones you added.
  4. After you uninstall an app, restart the phone to normal mode and check for the problem.
  5. If your S8 is still problematic, repeat steps 1-4.

Return app settings to stock

Some network issues are fixed by returning app settings to their initial setup condition. Some users may disable core system apps needed by other apps intentionally or by mistake. Some malicious apps can also do the same. To ensure that your phone has all the needed apps up and running, try to reset all app preferences and see what happens. Here’s how to do that:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap on More settings at the upper right (three-dot icon).
  4. Select Reset app preferences.
  5. Restart your S8 and check for the problem.

Reset network settings

One of the most effective ways to fix network problems is by resetting all network settings. This procedure deletes all current network setup and replace them with factory settings. This process will also erase all wifi networks and their passwords, VPN settings, and cellular settings.

Here’s how to reset all your S8 network settings:

  1. Open Settings app.
  2. Tap General management.
  3. Tap Reset.
  4. Tap Reset Network settings.
  5. Tap RESET SETTINGS button to confirm.
  6. Restart your S8 and check for the problem.

Reseat the SIM card

Some users were able to successfully fix network problems by simply disconnecting their SIM cards. If you haven’t tried this before, here’s what you need to do exactly:

  1. Turn off your phone.
  2. Remove the SIM card carefully.
  3. Wait for at least 10 seconds before turning the phone back on.
  4. Then, re-insert the SIM card and check for the problem.

Use another SIM card

Trying another SIM card can also be a good way to fix network issues. If reseating the SIM card won’t change anything, consider getting a new one. It’s possible that the current SIM card may no longer be working properly, especially if it’s a carry-over from an old device.

Factory reset your device

The last potential solution that you can try is factory reset. This is the most that you can do in terms of fixing possible software issue. If the main reason for signal drop is due to unknown operating system glitch, factory reset should help.

Before you wipe your phone, be sure to back important user data. If you don’t use cloud services to back your files up, we suggest that you try Samsung Smart Switch. This will allow you to create an image of your phone. If you haven’t heard of Smart Switch before, make sure to visit this page: How to create backup from Samsung device to your computer via Smart Switch.

Once you’ve created a backup, follow these steps to factory reset your S8:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  3. When the green Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  4. Press the Volume down key several times to highlight ‘wipe data / factory reset’.
  5. Press Power button to select.
  6. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  7. Press Power button to select and start the master reset.
  8. When the master reset is complete, ‘Reboot system now’ is highlighted.
  9. Press the Power key to restart the device.

Talk to your network operator

At this point, your issue must already been resolved. If it still persists though, that means that the cause must be something beyond your ability to fix. It can be due to a bad hardware, account issue, or network glitch. Make sure to work with your network operator so they can help you identify where the problem lies.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

What to do if your Galaxy S8 camera is foggy or has moisture inside

Hello and welcome to today’s troubleshooting article. We bring you three #GalaxyS8 cases reported to us in the last few days. We’ll continue to cover other similar or totally different issues on the S8 in the coming days so keep watching for them.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Problem #1: Galaxy S8 screen wont’ turn on if locked

Samsung S8. phone had minor screen cracks. can charge and once turned on the blue light up the top lights up..also the two buttons on bottom light up. Phone make noise when adjusting volume up and down and also vibrates.

Problem: screen is pitch black and can’t see no logo or anything on screen while trying to do reboot and holding volume down and power. Left if my pocket for an hr or so and phone screen turns on..but once phone dies or goes to screen saver is back to black screen of death again ..any ideas..Not too sure on android version.

Solution: Galaxy S8 screen assemblies are generally durable and won’t crack on their own. If we are not mistaken, your phone’s screen was cracked after it was dropped or hit by something hard. That reason that caused the screen to crack must be the same one that now cause it to stop working intermittently. Physical damage can either show immediate negative result or it can take a long time. Dropped devices that don’t even show obvious signs of damage externally may even suffer catastrophic motherboard failure or malfunction sooner or later. To see if your screen problem can be fixed on your level, you can try to wipe the phone and return its software to its defaults. You can do that by factory resetting your phone. If the problem goes away after a factory reset, then you’re in luck. If it doesn’t, then make sure to send the phone in for repair or replacement.

For reference, these are the steps on how to factory reset your S8:

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. From the Home screen, swipe up on an empty spot to open the Apps tray.
  3. Tap Settings > Cloud and accounts.
  4. Tap Backup and restore.
  5. If desired, tap Back up my data to move the slider to ON or OFF.
  6. If desired, tap Restore to move the slider to ON or OFF.
  7. Tap the back button to the Settings menu and tap General Management > Reset > Factory data reset.
  8. Tap Reset device.
  9. If you have screen lock turned on, enter your credentials.
  10. Tap Continue.
  11. Tap Delete all.

Problem #2: What to do if your Galaxy S8 camera is foggy or has moisture inside

Hello. just a minute ago I was taking a shower and my phone was with me in the room. I only washed it once after I was done showering (but it did take like an hour to finish taking a shower) and now after I came out the front camera was foggy, as well as the Iris scanner and the brightness sensor I think it was called. It can’t recognise my irises, yet. It’s been like an hour since I saw the problem after the shower. I somehow managed to suck out a big part of the moisture/foggy thing from the front camera and is almost clean, but the iris scanner continues to not work. WIll it fix on its own if I just leave the phone to dry, like with the usb port?

Solution: The Galaxy S8 has water resistance protection so we’re wondering if that said protection has been compromised somehow. Unless you intentionally hit the phone with high pressure water jets for some time, we don’t think an S8’s water resistance will fail.

Dry the phone

To see if you can fix the issue, try to dry the phone properly first. Wipe it with a clean, soft cloth and put in a place with room temperature for up to a day. Or, you can place it on the back a powered on TV or computer tower so indirect heat from them can help with the natural evaporation process. Keep in mind that water evaporates on its own so all you have to do is to wait it out. Avoid putting the phone near an oven, fireplace, or under direct sunlight.

Get professional help

If water moisture won’t disappear, you should let Samsung handle the situation. Keep in mind though that they won’t definitely dry the phone for free so be ready to shell out some money for it. Alternatively, you can let an independent service center to dry the phone for you. Going the third party repair route however will void Samsung warranty. That means that if something goes wrong and you’ll decide to let Samsung fix your phone, they won’t even touch the device at all.

Problem #3: Windows PC can’t access files on Galaxy S8 Active

This week I hooked up my S8 Active to my work PC to retrieve a picture file, I expanded the directory tree to the Camera folder like usual though this time no images were appearing while the “gas gauge” like green color scrolls across the directory path.  When it finished, the image files seem to be represented with a windows drive icon.

A few weeks ago my phone went through an update for the OS and this is the first time I’ve tried to connect with a USB since then. Last night I tried to connect with my home PC after reading it might be a driver issue (I have a secure work network and no admin rights on my work PC) and had the same results.  I then read here to try to connect using the Smart Switch app, I installed it and when attempting to connect I got a message in the app saying to the effect that files on this phone are locked from viewing, which would also explain my inability to search any other folders of the phone, they all read as empty.  The app mentioned I have to allow access so I viewed my phone when I reconnected the cable and saw the allow or deny selection, when I selected allow the app took me through the process of backing up my data to my PC. What happened to my phone? I can’t find any setting to “unlock” access/read files on my phone through a USB connection, I can view my gallery of both pics on the phone and SD card so I know it’s all there.  Please, help! Thanks ahead of time for any help in this matter.

Solution: There’s a number of possible reasons why you are not able to view files on your phone. These reasons include but are not limited to:

  • possible restriction set up on your work PC
  • phone or SD card may be encrypted
  • files may be corrupted

To see if the issue lies on your computer, try using another one, preferably a PC without restrictions and that you have admin rights. Make sure that its operating system is up-to-date and Smart Switch app installed. If that won’t work, then it’s very possible that either you have an encrypted device or the files you’re trying to view are broken.

Samsung devices or SD cards don’t get encrypted on their own so it must only be you who did it. Unencrypt the phone or the SD card to view your files.

Corrupted files may or may not be repaired. If those files are worth a few hundred dollars to you, then get help from professionals who may be able to recover or repair your files. You can use Google to find reputable companies that specializes in data recovery or repair.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.

What to do when your Samsung Galaxy S8 shows the Black Screen of Death [Troubleshooting Guide]

The Black Screen of Death (BSoD) is one of the most dreaded problems that plagued many smartphone owners and you may encounter it with your new Samsung Galaxy S8. We find it necessary to publish this post that basically addresses the black screen issue to, at least, give you a better idea what to do when the problem happens.

Just because the screen is black and unresponsive doesn’t mean the phone is dead already. It might have just crashed for some unknown reason and waiting for you to do something to spring back to life. The black screen issue may occur any time regardless of the condition of your phone. Usually, the device won’t respond no matter how many times you press the power key. It may not even respond when charged.

The BSoD is different from the issue wherein the phone refuses to turn on for the first time because the latter may be a sign of a manufacturing defect. The former, however, could be a sign of a hardware failure caused by other factors after you’ve used your phone for a few days. Among the most common factors are liquid and physical damages.

In this post, I will walk you through in troubleshooting your new Samsung Galaxy S8 that’s plagued with the black screen of death problem. So, continue reading below to know about about this issue.

But before anything else, if you’re currently experiencing different issues with your phone, then I suggest you visit our Samsung Galaxy S8 troubleshooting page for we’ve already started providing support to our readers who own this device. We understand your phone is still brand new and it should work perfectly without a hitch but not even Samsung can guarantee there won’t be any problems. What we do here is provide help to our readers the best we can so if we haven’t published posts about your concern, feel free to contact us by filling up our Android issues questionnaire.

Troubleshooting Galaxy S8 with Black Screen of Death (BSoD)

I understand your phone is still new and it should work properly without any issues but here we are trying to find out what’s the reason behind this problem. Basically, the purpose of this troubleshooting is for us to know if the problem is minor and can be fixed easily or if you really have to go back to the store and have the device replaced.

While the BSoD is a serious problem, we’ve already encountered a lot of issues before that posed as this kind of issue but in the we were able to bring the devices back to life. That’s what we have to try here and said, here’s what you should do:

Step 1: Force reboot your Galaxy S8 to rule out possibility of a system crash

The first thing we have to assume is that the phone’s firmware crashed for some unknown reason. This thing happens all the time and we’ve seen hundreds of issues like this in the past only to find out that many of there were a result of a glitch. Before, we usually remove the battery and press the power key for a minute so that phone’s memory would be replaced but since your Galaxy S8 has a non-removable battery, we cannot do that anymore. However, there’s one combo that will do the simulated battery disconnect and that would be enough to fix this problem provided it’s just as simple as a system crash or a glitch.

Press and hold the Volume Down button and the Power key together for 7 seconds and the phone may reboot normally. If it does, then the problem is fixed, otherwise, you must move on to the next step to probe further.

Step 2: Try to charge your phone to see if it responds

We surely want to know if your phone would still respond if it detects electric current flow through its circuits. If it displays the usual charging icon as well as light up the LED indicator at the top of the screen, then we can, at least, say the hardware might be fine because if not, then it shouldn’t charge at. However, if the phone doesn’t show those signs, then do the forced reboot procedure while the device is plugged in; its battery may have just been drained completely that there’s not enough battery to power up its hardware and load the operating system. If it still won’t power up with it, then it’s time to seek assistance from a tech.

On the other hand, if the phone charges fine or shows those signs, then leave it plugged in for ten minutes. That should be enough to reach around 5% of battery or even more. After which, attempt to turn the phone on to see if it does respond. If not, then do the forced reboot procedure once again and if it still won’t respond, move on to the next step.

Step 3: Try booting your phone up in safe mode to rule out possibility that third-party apps cause the problem

Third party apps can also cause the system or the firmware to crash especially ones that use too much resources like heavy games. The problem is we don’t know for sure which app is causing the problem. Therefore, we need to do something to isolate third-party from built-in apps and booting in safe mode is the best you can do:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.

By following the steps above, you are temporarily disabling all downloaded apps and third-party services. Therefore, if one or some of them is causing the problem, the phone should boot up in safe mode successfully. If it fails, however, then move on to the next step.

Step 4: Attempt to boot your phone up in Recovery mode

The phone got a black screen and won’t respond to whatever it is you do. You’ve just tried to boot it up in safe mode and it failed, so now, it’s time to try to boot it up in another mode, the Android system recovery. We just have to know if it’s still capable of starting up in that mode to find out if the hardware is fine or not. Follow these steps to attempt to start it up in recovery mode:

  1. Turn off the device.
  2. Press and hold the Volume Up key and the Home key, then press and hold the Power key.
  3. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).

If successful, then we’re already halfway there; at least the phone is capable of powering up its hardware components and loading up its firmware. You can then proceed to wiping the cache partition so that system caches will be replaced or you may opt to doing the master reset. However, if the phone still failed to boot up in recovery mode, then you have no other option but to bring the phone back to the store and have it replaced as it is clear enough there’s something wrong with it.

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Galaxy S8 Calendar app notifications stopped working [troubleshooting guide]

This #GalaxyS8 troubleshooting post answers the question of some members of our community why Calendar app has stopped making notifications. We’ve only received one letter from one of you guys about this specific issue but we know that other Galaxy users have experienced it before as well. So, we’ve decided to come up with an answer on how to fix it in this post. We hope you’ll find it helpful.

Before we proceed, we want to remind you that if you are looking for solutions to your own #Android issue, you can contact us by using the link provided at the bottom of this page. When describing your issue, please be as detailed as possible so we can easily pinpoint a relevant solution. If you can, kindly include the exact error messages you are getting to give us an idea where to start. If you have already tried some troubleshooting steps before emailing us, make sure to mention them so we can skip them in our answers.

Today’s problem: Galaxy S8 Calendar app notifications stopped working

Hi there. I recently bought my new Samsung Galaxy s8 phone from At&t and have been using the stock calendar app that came with it. I never had a problem being notified of events and appointments until just recently after doing nothing to facilitate this frustrating change. I have done a lot of research on this issue and surprisingly haven’t come across other people having this issue recently, all I see are posts from 2017 online. I’ve tried all the suggestions and “solutions” to this issue and none have worked, including the ones suggested on your webside: thedroindguy.com. Â My calendar notifications are set to “on” and always have been, I’ve synced my calendar, and have tried setting numerous alarms and alerts repeatedly. I’ve done everything mentioned online outside of doing a factory reset, which I’d hate to do for no reason. Can you help? — Eblittleone

How to fix Galaxy S8 that no longer makes Calendar notifications

There’s a number of possible factors that can affect how Calendar app works, especially in making notifications. Let’s discuss them one by one.

Solution #1: Set Calendar app notifications properly

There’s a couple of ways individual notifications for apps starting with Android Marshmallow. If your S8 is running Android Nougat or Oreo, there should be similar options on it. As a matter of preference though, we suggest that you set Calendar app notifications under Settings > Apps. After selecting Calendar from the list, go to Notifications section and check if Allow notifications is enabled.

While in this section still, try to check if Show silently option is enabled or not. If it is, then most probably this is where the issue lies. You’ve probably just opted to:

  • show the notifications on the lock screen,
  • hide the contents of the notification on the lock screen, or
  • prevented the notifications from showing up on the lock screen at all.

While all these are all centered around the lock screen, a lot of people actually spent a lot of hours looking for a solution to an issue exactly like yours.

Also, make sure that you dig deeper by tapping on that blue circle with an i.  For notification sound option be sure to set the ringtone or sound that you want. To even help you notice the alert, we recommend that you enable Vibrate when sound plays.

The calendar app needs internet connection from time to time to sync data. If you rely on cellular data connection all the time, try to check if it’s allowed to run in the background by going to Settings > Apps, tap Calendar app, select Mobile data, then enable Allow background data usage.

Finally, you want to ensure that your Calendar app is actually permitted to display notifications for events and tasks. To do that, open Settings > Apps, tap Calendar app, go to More settings, then enable Notifications.

Solution #2: Verify Do Not Disturb is off

Another reason many Samsung Galaxy users usually find themselves not getting app notifications anymore is the Do Not Disturb feature. As its name suggests, this feature is a one-tap option to prevent your device from disturbing you. The thing is, after a while of using it, some people may forget that they’ve enabled it and thinks there’s a problem with notifications on their phones. To keep users reminded that Do Not Disturb is enabled, Samsung ensures that an icon remains on the status bar. Do Not Disturb feature is indicated by a circle with a horizontal line inside it. If you have this icon on top, then you have to disable Do Not Disturb off. Here’s how:

  • Open Settings app.
  • Tap Notifications.
  • Scroll down to the bottom and look for Do Not Disturb.
  • Tap Do Not Disturb.
  • Turn off Do Not Disturb.

If you don’t want to turn this feature off at all, you can also make an exception under Allow exceptions section.

Solution #3: Make sure auto sync is on

As mentioned above, Calendar app needs to sync from time to time in case you’ve recently added events and tasks on other devices where you’re logged in. To ensure that Calendar app syncs properly, you need to check under Settings> Cloud and accounts. In this section, tap More settings (three-dot icon) and turn of auto sync. If it’s saying Turn off auto sync, then it’s already enabled.

Solution #4: Uninstall Calendar app updates

If your Calendar app happened to stop making notifications after installing updates, it’s possible that an update may have messed it up. While there’s no way to directly check that, you can try to uninstall the updates for the app and see how it goes. Here’s how:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap More settings (three-dot icon).
  4. Tap Uninstall updates.

Solution #5: Reset app preferences

One of the best solutions that you can do when you’re having unexplained app issues is to reset app preferences. Reseting app preferences will do the following:

  • re-enables previously disabled apps and services
  • resets default apps for actions
  • turns off background data restrictions for apps
  • return app permissions to their defaults
  • unblock app notifications

This option is a little drastic but hopefully, by doing it, Calendar app configurations will be returned to normal.

Solution #6: Clear Calendar app data

Another troubleshooting step that we suggest in this case is clearing the app’s data. This will purge the Calendar app and return it to its factory version. This also means that you’ll potentially lose events and tasks if they’re not synced to your online account. Before you clear the data, be sure to back them up.

Once you’re ready to do the procedure, follow these steps:

  1. Open Settings app.
  2. Tap Apps.
  3. Tap Calendar.
  4. Tap Storage.
  5. Tap CLEAR DATA button.

Solution #7: Observe in safe mode

It’s possible that one of your installed apps is blocking Android or your Calendar app from showing notifications. To check, you want to restart to safe mode and observe. Here’s how to boot your S8 to safe mode:

  1. Turn the device off.
  2. Press and hold the Power key past the model name screen.
  3. When “SAMSUNG” appears on the screen, release the Power key.
  4. Immediately after releasing the Power key, press and hold the Volume down key.
  5. Continue to hold the Volume down key until the device finishes restarting.
  6. Safe mode will display in the bottom left corner of the screen.
  7. Release the Volume down key when you see Safe Mode.
  8. See if Calendar app now makes notifications. You can do that by creating an event or task that’s set to go off in the next minute.

Remember, while your S8 is on safe mode, only pre-installed apps like the Calendar app can run. If notifications will work as expected, then you know one of your apps is to blame.

Solution #8: Reset all phone settings

One other potential solution that you can try here is to reset all the settings of your S8. While not as drastic as factory reset, this type of reset will return all your device’s settings to factory defaults except the security, language, and account settings. To do this just go  under Settings > General management > Reset.

Solution #9: Factory reset

Finally, if the issue is still there at this point, make sure that you wipe the phone thru factory reset. We know that Calendar app works normally when the device’s software is on factory state so this should fix the problem for you.

For the benefit of other users, here are the steps on how to factory reset your S8:

  1. Back up data on the internal memory. If you have signed into a Google account on the device, you have activated Anti-theft and will need your Google credentials to finish the Master reset.
  2. Turn off the device.
  3. Press and hold the Volume Up key and the Bixby key, then press and hold the Power key.
  4. When the Android logo displays, release all keys (‘Installing system update’ will show for about 30 – 60 seconds before showing the Android system recovery menu options).
  5. Press the Volume down key several times to highlight “wipe data / factory reset.
  6. Press Power button to select.
  7. Press the Volume down key until ‘Yes — delete all user data’ is highlighted.
  8. Press Power button to select and start the master reset.
  9. When the master reset is complete, “Reboot system now” is highlighted.
  10. Press the Power key to restart the device.

 


Engage with us

If you are one of the users who encounters a problem with your device, let us know. We offer solutions for Android-related problems for free so if you have an issue with your Android device, simply fill in the short questionnaire in this link and we will try to publish our answers in the next posts. We cannot guarantee a quick response so if your issue is time sensitive, please find another way to resolve your problem.

If you find this post helpful, please help us by spreading the word to your friends. TheDroidGuy has social network presence as well so you may want to interact with our community in our Facebook and Google+ pages.